London Daily

Focus on the big picture.
Thursday, Oct 22, 2026

NHS turns to big tech to tackle Covid-19 hot spots

NHS turns to big tech to tackle Covid-19 hot spots

The NHS has confirmed it is teaming up with leading tech firms to ensure critical medical equipment is available to the facilities most in need during the coronavirus outbreak.

It blogged the firms would create computer dashboard screens to show the spread of the virus and the healthcare system's ability to deal with it.

These will draw on data gathered via 111 calls and Covid-19 test results.

The first should be made available to government decision-makers next week.

Four tech firms were named in the blog. Three are US-based: Microsoft, Google and Palantir. The fourth is Faculty AI, which is headquartered in London.

Amazon was not referenced but the BBC has confirmed that it is also involved. The NHS intends to add details of the company's role later.

Many of the details of the scheme were first reported by the BBC on Thursday.


Vulnerable groups

The blog confirmed that NHSX - a unit responsible for digital innovation - was heading the effort to harness a range of data sources, so that they could be used in combination.

The aim is to create dashboards that draw on the information as soon as it becomes available in order to help the government and health chiefs to:

Understand how the virus is spreading and identify risks to particularly vulnerable groups of people
Proactively increase resources in emerging hot spots
Ensure critical equipment is supplied to hospitals and other facilities in greatest need
Divert patients to the facilities best able to care for them based on demand, resources and staffing capacity
It added that the information would "largely" be drawn from existing data sources, and would be anonymised so that individual patients could not be identified. It said this would involve removing names, addresses and other identifiers, and replacing them with a "pseudonym".

In time, it said, the aim was to provide a separate dashboard that could be viewed by the public.


Regarding the tech firms, it said:

Microsoft had built a data store on its Azure cloud computing platform to hold the information in a single, secure location
Palantir was providing use of its Foundry software tool, which analyses records to deliver a "single source of truth"
Faculty AI was developing the dashboards, models and simulations that decision-makers would be presented with
Google's G Suite of productivity apps might be used to collect and aggregate real-time operational data such as occupancy levels and A&E capacity
"Microsoft remains steadfastly committed to supporting the NHS every way it can at this critical time," Cindy Rose, the firm's UK chief executive said.

Although not mentioned, Amazon's AWS division will also provide additional cloud computing facilities.

Privacy campaigners had raised concerns after details of the initiative leaked earlier in the week.

In particular, they questioned the involvement of Palantir, which has become controversial for its role in helping Immigration and Customs Enforcement (ICE) agents track and deport undocumented immigrants from the US.



The NHS sought to offer reassurance on the matter by saying that the code and data involved would be made "open source wherever we can".

That means digital rights experts should be able to check the extent to which people's personal information has been protected. Data protection officials have warned in the past that the process of pseudonymisation can be reversed.

In addition, the health service stressed that it would remain in control of the records, and not the tech companies.

"Once the public health emergency situation has ended, data will either be destroyed or returned in line with the law and the strict contractual agreements that are in place between the NHS and partners," it added.

The blog made no mention of a contact-tracing app that NHSX is also believed to be developing.

Other nations have already deployed smartphone software to help identify recent contacts of people found to have Covid-19.

The Information Commissioner's Office indicated on Friday that such an effort would be lawful in the UK.

"Public bodies may require additional collection and sharing of personal data to protect against serious threats to public health," it said in a statement.

"Data protection law allows that to happen in the public interest, and also provides the safeguards for personal data that people would expect."

Newsletter

Related Articles

0:00
0:00
Close
Department for Science, Innovation and Technology Commits Fifty Million Pounds to Establish Regional Artificial Intelligence Innovation Clusters
Ofgem Directs Major Energy Suppliers to Expand Vulnerable Household Support Funds Ahead of Winter Heating Season
Home Office and National Police Chiefs Council Unveil New Intelligence-Led Strategy to Tackle Organised Immigration Crime Networks
First Minister John Swinney Secures Scottish Parliament Approval for Comprehensive Climate and Green Energy Infrastructure Strategy
National Health Service England and Trades Union Congress Finalize Agreement on Emergency Winter Staffing and Pay Frameworks
HM Treasury and Department for Business and Trade Announce Multi-Billion-Pound Sovereign Investment Pact to Spur Regional Advanced Manufacturing
Bank of England Governor Andrew Bailey Signals Potential for Faster Interest Rate Cuts as Domestic Inflation Pressures Ease Below Forecasts
Parliamentary Inquiry Highlights Urgent Need to Address Housing Shortage as Scottish Completions Hit Eleven-Year Low
United Kingdom and Singapore Sign Comprehensive Financial Agreement to Deepen Digital and Sustainable Market Ties
Greggs Announces Plan to Close Four Manufacturing Facilities and Cut Seven Hundred and Forty Jobs
International Monetary Fund Raises United Kingdom Economic Growth Forecast While Warning of Inflationary Pressures
Energy Security and Net Zero Committee Urges Government to Shift Policy Costs Onto Gas to Lower Household Bills
Housebuilding Across Scotland Plummets to Eleven-Year Low Despite Government Pledges to Tackle National Housing Emergency
Greggs Announces Factory Closures Across Northern England and Scotland Affecting Seven Hundred Forty Jobs
United Kingdom and Singapore Conclude Eleventh Financial Dialogue in Singapore to Deepen Cooperation on Digital Finance and Capital Markets
Energy Security and Net Zero Committee Urges Government to Shift Policy Costs to Gas Bills and Tap Windfall Profits to Lower Consumer Prices
British Broadcasting Corporation Announces Major Cost-Cutting Overhaul to Close Linear Broadcast Services for Television Channels BBC Three and BBC Scotland Alongside Digital Radio Station BBC Radio Four Extra
London Capital Markets Face Renewed Scrutiny After High-Profile Offerings Underperform Post-Listing
Green Party Wins Historic First Westminster Parliamentary By-Election in Gorton and Denton
Environment Secretary Emma Reynolds Unveils Sweeping Regulatory Overhaul for English Water Industry
United Kingdom Health Security Agency Confirms Thirty-Four Cases in Kent Meningitis Outbreak
Ministry of Defence Prepares Heat Pump Subsidy Cuts to Fund Urgent Military Modernization
British and European Union Officials Schedule Long-Awaited Bilateral Leaders Summit for November Twentieth
Bank of England Governor Andrew Bailey Urges Strict Fiscal Credibility to Protect British Bond Markets
United Kingdom Inflation Rises to Three Point One Percent Driven by Escalating Fuel Costs
Profit Warnings Among London-Listed Companies Reach Two-Year High Amid Global Energy Shocks
Chancellor John Healey Signals Targeted Tax Changes on Banks and London Corporate Offices Ahead of Budget
British Government Reallocates Twenty-Five Per Cent of International Climate Finance to Global Biodiversity Projects
Initial British Carbon Border Taxes Set to Undercut Parallel European Union Tariffs on Industrial Imports
Whitehall Prepares National Zero-Interest Loan Initiative to Accelerate Domestic Heat Pump and Solar Adoption
European Union Offers British Automakers Access to Hybrid Vehicle Trade Protections Subject to Strict Regulatory Alignment
British Probation Officers Threaten Widespread Industrial Action After Rejecting Five Per Cent Government Pay Offer
Microsoft Abandons Major British Artificial Intelligence Data Centre Citing Severe National Grid Power Constraints
United Kingdom Inflation Accelerates to Three Point Four Per Cent Ahead of Chancellor John Healey's Inaugural Autumn Budget
Surging Cloned Number Plates Severely Complicate Traffic Enforcement and Police Investigations
Mounting Opposition Challenges Planned Rollout of Autonomous Taxis Across London
Influential Think Tank Urges Rejoining European Union to Navigate Geopolitical Crises
Government Review Recommends Slashing Benefits to Fund Youth Employment Initiatives
Senior Minister Shabana Mahmood Seeks New Law Enforcement Pact With European Union
Airbus Executive Warns Britain Risks Losing Crucial Role in European Space Industry
Exorbitant Electricity Costs Push British Steelmakers to Worst Competitive Position in Three Years
British Food and Beverage Exports to European Union Collapse by Over a Third Since Brexit
Up to Twenty English Maternity Units Face Impending Closure Due to Safety and Staffing Crises
Government Declares Severe Drought Across Southern England Following Record Dry Spell
Corporate Profit Warnings Reach Two-Year High Amid Middle East Conflict and Rising Costs
International Monetary Fund Warns Chancellor John Healey Against Proposed Bank Tax Raid
Northern Ireland Secures Favorable Agricultural Export Agreement with European Union
Scottish Government Approves Major Offshore Floating Wind Farm Near Aberdeenshire
High Speed Two Rail Project Faces Three Billion Pound Cost Escalation on Initial Phase
National Health Service Warns of Winter Capacity Crisis Across English Hospitals
×