London Daily

Focus on the big picture.
Sunday, Aug 02, 2026

NHS turns to big tech to tackle Covid-19 hot spots

NHS turns to big tech to tackle Covid-19 hot spots

The NHS has confirmed it is teaming up with leading tech firms to ensure critical medical equipment is available to the facilities most in need during the coronavirus outbreak.

It blogged the firms would create computer dashboard screens to show the spread of the virus and the healthcare system's ability to deal with it.

These will draw on data gathered via 111 calls and Covid-19 test results.

The first should be made available to government decision-makers next week.

Four tech firms were named in the blog. Three are US-based: Microsoft, Google and Palantir. The fourth is Faculty AI, which is headquartered in London.

Amazon was not referenced but the BBC has confirmed that it is also involved. The NHS intends to add details of the company's role later.

Many of the details of the scheme were first reported by the BBC on Thursday.


Vulnerable groups

The blog confirmed that NHSX - a unit responsible for digital innovation - was heading the effort to harness a range of data sources, so that they could be used in combination.

The aim is to create dashboards that draw on the information as soon as it becomes available in order to help the government and health chiefs to:

Understand how the virus is spreading and identify risks to particularly vulnerable groups of people
Proactively increase resources in emerging hot spots
Ensure critical equipment is supplied to hospitals and other facilities in greatest need
Divert patients to the facilities best able to care for them based on demand, resources and staffing capacity
It added that the information would "largely" be drawn from existing data sources, and would be anonymised so that individual patients could not be identified. It said this would involve removing names, addresses and other identifiers, and replacing them with a "pseudonym".

In time, it said, the aim was to provide a separate dashboard that could be viewed by the public.


Regarding the tech firms, it said:

Microsoft had built a data store on its Azure cloud computing platform to hold the information in a single, secure location
Palantir was providing use of its Foundry software tool, which analyses records to deliver a "single source of truth"
Faculty AI was developing the dashboards, models and simulations that decision-makers would be presented with
Google's G Suite of productivity apps might be used to collect and aggregate real-time operational data such as occupancy levels and A&E capacity
"Microsoft remains steadfastly committed to supporting the NHS every way it can at this critical time," Cindy Rose, the firm's UK chief executive said.

Although not mentioned, Amazon's AWS division will also provide additional cloud computing facilities.

Privacy campaigners had raised concerns after details of the initiative leaked earlier in the week.

In particular, they questioned the involvement of Palantir, which has become controversial for its role in helping Immigration and Customs Enforcement (ICE) agents track and deport undocumented immigrants from the US.



The NHS sought to offer reassurance on the matter by saying that the code and data involved would be made "open source wherever we can".

That means digital rights experts should be able to check the extent to which people's personal information has been protected. Data protection officials have warned in the past that the process of pseudonymisation can be reversed.

In addition, the health service stressed that it would remain in control of the records, and not the tech companies.

"Once the public health emergency situation has ended, data will either be destroyed or returned in line with the law and the strict contractual agreements that are in place between the NHS and partners," it added.

The blog made no mention of a contact-tracing app that NHSX is also believed to be developing.

Other nations have already deployed smartphone software to help identify recent contacts of people found to have Covid-19.

The Information Commissioner's Office indicated on Friday that such an effort would be lawful in the UK.

"Public bodies may require additional collection and sharing of personal data to protect against serious threats to public health," it said in a statement.

"Data protection law allows that to happen in the public interest, and also provides the safeguards for personal data that people would expect."

Newsletter

Related Articles

0:00
0:00
Close
Finland Deploys Commercial-Scale Thermal Batteries Using Crushed Rock to Store Renewable Grid Energy
Valued at $109 Million: F-35B Fighter Jet Crashes in Southern California
Sainsbury Agrees to Sell Argos in £120 Million Deal to Private Consortium
High Court Clears Way for Construction of Chinese Embassy at Royal Mint Court
UK Fuel Prices Climb to Multi-Month Highs as Strait of Hormuz Tensions Disrupt Oil Supplies
Severe Summer Drought and Record Heat Put UK Harvests at Risk
Prime Minister Andy Burnham Faces Labour Backbench Opposition Over Potential Support for New North Sea Oil and Gas Drilling
Bank of England Warns Inflation Will Stay Above 3% as Middle East Energy Shock Prolongs Cost-of-Living Pressures
Andy Burnham has Announces Plans to Redistribute Income Tax Revenue to English Mayors
Early-Release Scheme Faces Fresh Scrutiny as Reoffending and Prison Recalls Rise
Police Phone Checks Followed Report on Murder of MI5 Agent Inside Sinn Féin
Archbishop of Canterbury Reaffirms £100 Million Reparative Justice Fund During Ghana Visit
Charities Allege French Police Used Tear Gas Against Channel Migrants
Norwegian Teenager Convicted Over Iran-Linked Murder Plot in Britain
Christian Organisations File Charity Complaints Against Amnesty International UK
Ofgem Tightens Grid Connection Rules for New Data Centres
FTSE 100 Reaches Record High Despite Global Technology Sell-Off
Millions of UK Households Urged to Check Eligibility for Winter Energy Discount
Labour Restores Parliamentary Whips to Diane Abbott and Joani Reid
UK Supreme Court to Hear Challenge Over Palestine Action Ban
UK Commits More Than £8.4 Billion to Dreadnought Nuclear Submarine Programme
England Declares Severe Drought as Wildfire Burns Near Sizewell Nuclear Site
Bank of England Holds Interest Rates at 3.75% as Middle East Tensions Fuel Inflation Risks
Drought Status Extended Across All of Wales as Heat and Dry Weather Deepen Environmental Strain
Record-Low Danube Exposes Probable Mammoth Remains in Bulgaria
UK Business Confidence Climbs to Four-Month High
Greater Manchester Gains Expanded Powers Under Regional Funding Reforms
UK Supreme Court to Hear Appeal Over Palestine Action Terror Ban
Shell's Quarterly Profit Doubles to Nearly $10 Billion on Higher Energy Prices
UK Government Removes VAT From Household Electricity Bills
Exceptional Drought Grips Half of England as Wildfire Threatens Sizewell
Bank of England Holds Interest Rates at 3.75% as Inflation Risks Persist
US Says It Has Carried Out Heavy Strikes on Iran After Attempted Attacks on Its Forces
The chief executive of the popular gaming company laid off many employees and his pay rose to 38 million dollars
UK Employment Holds Steady as Wage Growth Remains Moderate
England to Introduce Artificial Intelligence into Secondary School Curriculum
Wales Launches £1.2 Billion Industrial Regeneration Programme
High Court Upholds UK Digital Surveillance Framework
Northern Ireland Reaches Budget Agreement on Infrastructure and Public Sector Pay
Home Office Expands Digital Border Checks Nationwide
UK Approves Major North Sea Wind and Carbon Capture Project
The World's Most Terrifying Smartphone: Recording, Documenting, and Reporting to the Regime
Scotland Approves Major Renewable Energy Expansion
UK and United States Sign AI and Semiconductor Cooperation Pact
UK Treasury Tightens Fiscal Controls After Gilt Market Volatility
Bank of England Holds Interest Rates at 4.5%
UK Unveils £10 Billion NHS Funding Overhaul and Workforce Reform
The AI User Nightmare: Private Claude Conversations Leaked to the Internet
UK: Former Football Association Leaders Call for World Cup Boycott Over FIFA Privatization Plan
Forbidden Love: China severs millions from their virtual partners
×