London Daily

Focus on the big picture.
Sunday, Sep 20, 2026

Covid: 'No guidance' for immigration officials on hotel quarantine

Covid: 'No guidance' for immigration officials on hotel quarantine

Immigration officials have not received guidance on how England's hotel quarantine system will work, less than three days before it is due to launch, a union says.

The Immigration Services Union said officials still did not know what levels of checks they should be conducting on travellers.

From Monday arrivals from 33 countries will have to quarantine in hotels.

The government said staff were supported on how to apply new guidance.

A spokeswoman added that Border Force operational guidance was "constantly updated to reflect the ever changing environment".

The requirement to quarantine in a hotel applies to British and Irish citizens and UK residents arriving in England from so-called "red-list" countries - including Portugal, Brazil and South Africa - which are deemed high risk due to emerging new virus variants. It will cost £1,750 for an individual.

From these high-risk countries the government says travellers can arrive in England at five airports - Heathrow, Gatwick, London City, Birmingham and Farnborough.

In Scotland, residents arriving from any country by air will have to isolate in hotels.

Lucy Moreton, general secretary of the Immigration Services Union, said officers still had questions about what to do with arrivals from "red-list" countries and whether they should chase someone if they ran away while being checked.

"They have had no operational instructions so far at all and we do not know for certain when they will receive them," she said.

"We know that passengers will be required to state in their passenger locator form whether they have been in a red-listed country, but the officers have been given no indication about how far they should inquire about the content of the form."

She also raised concerns about the safety of security halls.

"Officers are currently spending 15 to 20 minutes interacting with each passenger. They only have a Perspex screen, no masks or gloves to protect them," she said.

"That's not enough and if that interaction has to be longer there is a concern of an increased risk."

Labour's Yvette Cooper, who chairs the Commons Home Affairs Committee, said it was not good enough that Border Force staff still did not know how the system would work at airports, including whether high-risk arrivals would be taken straight to hotels or would have to queue with other travellers.

"Chaotic long queues with no social distancing in place have the potential to be super-spreading events that will undermine the very measures being introduced," she said.

International travel is currently banned, other than for a small number of permitted reasons, including for essential work, medical appointments and education. Holidays are not allowed.

A Home Office spokeswoman said: "We are taking decisive action at the borders and every essential check - from pre-departure testing to the Passenger Locator Form - will help prevent the importing of new coronavirus variants into the UK."

Meanwhile, the website where travellers can book quarantine hotel rooms and new mandatory tests has reopened, after it was hit by technical issues.

The site was taken offline minutes after it launched on Thursday but appeared to be working again by Friday afternoon.

It comes as BBC analysis found England's quarantine system might turn out to be less stringent than Australia's scheme, which is seen as among the best in the world.

A copy of the guidance for hotels in England's system suggests:

*  Guests will be allowed access to fresh air outside, escorted by a security guard, whereas in Australia the view is that staff should not be put at risk by escorting people outside

*  There is no guidance on the timing of meal deliveries, potentially leading to cross-infections between guests as room doors are opened at the same time

*  Surgical masks will be required for staff, providing less protection than the masks required in Australia's system

The UK government said its hotel quarantine measures were in line with those in other countries and staff would be able to access regular testing as well as appropriate personal protective equipment.


The new system also introduces tougher penalties, with avoiding quarantine in a designated hotel attracting a fine of between £5,000 and £10,000.

Anyone found to have falsified their travel history on the mandatory passenger locator form filled in on arrival risks up to 10 years in prison.

All international arrivals must book and pay in advance for two additional tests during their quarantine period, or face fines up to £2,000.

In a further development, government sources have confirmed reports that countries can be added to the red list with just a few hours' notice.

It comes as 15,144 new cases were recorded in the UK, as well as 758 deaths within 28 days of a positive test.

Meanwhile, more than 14 million people have had their first dose of a coronavirus vaccine, according to the latest government figures.

Newsletter

Related Articles

0:00
0:00
Close
Ed Sheeran Tour Faces Backlash After Macklemore Is Removed Over Pro-Palestinian Remarks
Vandalism of Traffic Cameras Intensifies Across Parts of England
Nearly 300 Evacuated as Fire Hits Grand Burstin Hotel in Folkestone
King Charles Warns AI Executives About Risks From Uncontrolled Technology
Church of England Apologises for Role in Historical Forced Adoption Practices
UK Debate Over Online Speech Intensifies After Arrest Figures Draw Scrutiny
Oxfordshire Village Holds Symbolic Independence Vote Over Asylum Accommodation Plan
Nigel Farage and Richard Tice Sue National Crime Agency Over Alleged Banking Data Leaks
Apple Introduces Stricter Age Checks for UK Accounts
BBC Cash Reserves Fall 66% to £125 Million as Broadcaster Restructures
McLaren Announces £500 Million UK Investment and Plans 1,000 Jobs
Green Party Wins Historic Gorton and Denton By-Election as Labour Falls to Third
Burnham Government Prepares October Budget Under Growing Fiscal Pressure
UK Energy Suppliers Pull Fixed-Price Deals as Wholesale Markets Turn More Volatile
Bank of England Holds Rates at 3.75% as Middle East Energy Shock Raises Inflation Risks
Addison Lee Founder Loses £20 Million UK Tax Tribunal Case
BrewDog Creditors Face Losses on About £190 Million of Debt
Harrods Seeks to Recover Abuse Compensation Costs From Mohamed Al Fayed’s Estate
Ed Davey Targets Reform UK as Liberal Democrat Conference Opens
Great Britain Retail Sales Rise 0.5% in August
NHS England Approves Life-Extending Treatment for Incurable Breast Cancer
Proposals to Limit NHS ADHD Diagnoses Draw Criticism From Patient Groups
Resolution Foundation Warns of Housing Cost Crunch for Low-Income UK Families
BBC Cash Reserves Fall to Decade Low as Annual Deficit Reaches £121 Million
Millisecond Software Error Triggered Major UK Air Traffic Control Disruption
Twenty Women Underwent Unnecessary Mastectomies During NHS Cancer Care
Sensitive UK Police Data Found Vulnerable to Access by Foreign Actors
British Steel Faces Renewed Pressure for a Long-Term Financial Plan
MPs Urge Government to End Thames Water Restructuring Talks With U.S. Hedge Funds
Andy Burnham Warns of Difficult UK Budget Choices as Inflation Returns to 3.1%
England Tightens School Food Standards With Restrictions on Deep-Fried and High-Sugar Foods
Oxfordshire Village Votes Symbolically to Leave UK Over Proposed Asylum Centre
Michael Marra Elected Leader of Scottish Labour
BBC Cash Reserves Fall Sharply as Financial Pressures Mount
George Osborne Calls for UK to Rejoin EU Customs Union
UK Explores Joining Canada-Led Global Defence Bank
Thirlwall Inquiry Highlights Management Failures Surrounding Lucy Letby Crimes
Parliamentary Committee Calls for New UK Law to Address AI Risks to Human Rights
UK Considers Giving Regional Mayors Greater Oversight of Water Companies
UK Opposition Presses Burnham for Stronger Response to Russian Security Threats
Reform UK Faces Scrutiny Over £72 Million in Donations as Political Finance Rules Tighten
Millisecond Software Failure Behind UK Air-Traffic Outage That Cancelled More Than 2,000 Flights
Bank of England Holds Interest Rate at 3.75% as Energy Prices Complicate Inflation Outlook
Burnham Warns of Difficult Choices in October Budget as UK Inflation Rises to 3.1%
Addison Lee Founder Loses £20.5 Million Non-Domicile Tax Case
BrewDog Creditors Face Heavy Losses After Collapse
Thirteenth Metropolitan Police Officer Dismissed Over Charing Cross Conduct
Oxfordshire Village Votes Symbolically to Leave UK Over Asylum Accommodation Plan
NHS Approves Life-Extending Treatment for Women With Incurable Breast Cancer
Software Defect Blamed for Major UK Air Traffic Disruption
×