London Daily

Focus on the big picture.
Friday, Jun 20, 2025

Emergency alert test fails to sound on some phones

Emergency alert test fails to sound on some phones

Smartphones which did not receive a nationwide emergency alert test will be part of a review into the trial of the alarm.

While millions of people across the UK heard an alarm on their phones at 15:00 BST on Sunday, many others did not.

The government was testing an alert that could be used to warn about dangerous situations including fires, flooding or terror attacks.

The alarm lasted for around 10 seconds on 4G and 5G devices.

Many people on social media reported the alert went off one minute earlier or later than planned, when a loud, buzzing alarm rang out and the words "severe alert" flashed up on their phones' screens.

And some said they did not receive the alert at all.

Twitter user Lucy wrote: "Kind of disappointed to not get one."

Another tweeted: "15:30 and still waiting for my national alert to warn me of impending doom."

While a third said: "I did not turn off alerts but I never got the text or the noise alert!"

A Cabinet Office spokesperson acknowledged that the alert did not reach some mobile phones, adding it "will be looking at this as part of our review of the test".

The department also said engineers had spotted a trend of phone functions failing to work afterwards, adding that officials were in the early stages of analysing the results of the trial run.

Many users of the Three mobile network said they did not receive the alert.

A spokesperson for the company later said it was"aware that a number of customers have not received the test alert. We're working closely with the government to understand why and ensure it doesn't happen when the system is in use".

Andrew Hamilton, a member of the UK Youth Parliament for North Down, who is also blind, called the alert "inaccessible".

He told BBC News: "I use a screen reader but because of the alert sound, the screen reader couldn't tell me what the alert was about."

The government had previously advised that those with 2G or 3G devices would not get the alert, along with phones that were off or in aeroplane mode.

People were further advised to ensure their phones had all the latest software updates, including iPhones running iOS 14.5 or later and Android phones and tablets running Android 11 or later.

In Wales, the alert included a translation error as the words "others safe" appeared in the message as "eraill yn Vogel" rather than "eraill yn ddiogel" in Welsh.

"Vogel" does not mean anything in Welsh, as there is no letter V in its alphabet - although Vogel is a ski resort in Slovenia.

People who do not wish to receive future alerts can opt out using their device settings.

Deputy prime minister Oliver Dowden warned beforehand that the alarm would be "a bit inconvenient and annoying", as well as "irritating".

Fans check their phones for the emergency alert during the Betfred Super League match at the DW Stadium, Wigan


However, he added it "could be the sound that saves your life" in the future.

Mr Dowden also denied criticism the alert was an example of nanny statism as he appeared on the BBC's Sunday with Laura Kuenssberg programme.

He said: "If you look at countries around the world, whether it is the United States, Canada, Japan and elsewhere, they have emergency alerts on phones as another tool in the toolkit of keeping people alerted during an emergency."

Drivers were warned not to pick up their mobile phones during the test as it would still be illegal.

Drivers caught holding a phone behind the wheel face six penalty points and a £200 fine.

Meanwhile, the National Centre for Domestic Violence warned people with hidden mobile phones to turn off the alerts to avoid revealing the location of any secret devices.

While the alert is intended to be used in emergencies in the future, some took to social media to poke fun at people who were surprised to see the alert flash up and hear the siren sounding on their phone.

Love Island star Jessie Wynter posted a video on TikTok of fellow contestant Will Young appearing perplexed and asking friends, "what does that mean?"

Newsletter

Related Articles

0:00
0:00
Close
16 Billion Login Credentials Leaked in Unprecedented Cybersecurity Breach
Senate hearing on who was 'really running' Biden White House kicks off
Iranian Military Officers Reportedly Seek Contact with Reza Pahlavi, Signal Intent to Defect
FBI and Senate Investigate Allegations of Chinese Plot to Influence the 2020 Election in Biden’s Favor Using Fake U.S. Driver’s Licenses
Vietnam Emerges as Luxury Yacht Destination for Ultra‑Rich
Plans to Sell Dutch Embassy in Bangkok Face Local Opposition
China's Iranian Oil Imports Face Disruption Amid Escalating Middle East Tensions
Trump's $5 Million 'Trump Card' Visa Program Draws Nearly 70,000 Applicants
DGCA Finds No Major Safety Concerns in Air India's Boeing 787 Fleet
Airlines Reroute Flights Amid Expanding Middle East Conflict Zones
Elon Musk's xAI Seeks $9.3 Billion in Funding Amid AI Expansion
Trump Demands Iran's Unconditional Surrender Amid Escalating Conflict
Israeli Airstrike Targets Iranian State TV in Central Tehran
President Trump is leaving the G7 summit early and has ordered the National Security Council to the Situation Room
Taiwan Imposes Export Ban on Chips to Huawei and SMIC
Israel has just announced plans to strike Tehran again, and in response, Trump has urged people to evacuate
Netanyahu Signals Potential Regime Change in Iran
Juncker Criticizes EU Inaction on Trump Tariffs
EU Proposes Ban on New Russian Gas Contracts
Analysts Warn Iran May Resort to Unconventional Warfare
Iranian Regime Faces Existential Threat Amid Conflict
Energy Infrastructure Becomes War Zone in Middle East
UK Home Secretary Apologizes Over Child Grooming Failures
Trump Organization Launches 5G Mobile Network and Golden Handset
Towcester Hosts 2025 English Greyhound Derby Amid Industry Scrutiny
Gary Oldman and David Beckham Knighted in King's Birthday Honours
Over 30,000 Lightning Strikes Recorded Across UK During Overnight Storms
Princess of Wales Returns to Public Duties at Trooping the Colour
Red Arrows Use Sustainable Fuel in Historic Trooping the Colour Flypast
Former Welsh First Minister Addresses Unionist Concerns Over Irish Language
Iran Signals Openness to Nuclear Negotiations Amid Ongoing Regional Tensions
France Bars Israeli Arms Companies from Paris Defense Expo
King Charles Leads Tribute to Air India Crash Victims at Trooping the Colour
Jack Pitchford Embarks on 200-Mile Walk to Support Stem Cell Charity
Surrey Hikers Take on Challenge of Climbing 11 Peaks in a Single Day
UK Deploys RAF Jets to Middle East Amid Israel-Iran Tensions
Two Skydivers Die in 'Tragic Accident' at Devon Airfield
Sainsbury's and Morrisons Accused of Displaying Prohibited Tobacco Ads
UK Launches National Inquiry into Grooming Gangs
Families Seek Closure After Air India Crash
Gold Emerges as Global Safe Haven Amid Uncertainty
Trump Reports $57 Million Earnings from Crypto Venture
Trump's Military Parade Sparks Concerns Over Authoritarianism
Nationwide 'No Kings' Protests Challenge Trump's Leadership
UK Deploys Jets to Middle East Amid Rising Tensions
Trump's Anti-War Stance Tested Amid Israel-Iran Conflict
Germany Holds First Veterans Celebration Since WWII
U.S. Health Secretary Dismisses CDC Vaccine Advisory Committee
Minnesota Lawmaker Melissa Hortman and Husband Killed in Targeted Attack; Senator John Hoffman and Wife Injured
Exiled Iranian Prince Reza Pahlavi Urges Overthrow of Khamenei Regime
×