London Daily

Focus on the big picture.
Thursday, Apr 23, 2026

Thorntons: Chocolate maker to close all shops putting 600 jobs at risk

Thorntons: Chocolate maker to close all shops putting 600 jobs at risk

Chocolate maker Thorntons has said none of its stores will reopen after coronavirus lockdowns are lifted.

The decision to close its 61 shops will put more than 600 jobs at risk.

The company said it had been badly hit by the pandemic, which forced its stores to shut their doors during the crucial Christmas and Easter holidays.

"The obstacles we have faced and will continue to face on the High Street are too severe," said Thorntons retail director Adam Goddard.

"Despite our best efforts we have taken the difficult decision to permanently close our retail store estate."


Thorntons has been on the High Street for more than a century but these days history isn't enough to guarantee survival.

It was losing its way in the early 2000s with newer players, like Hotel Chocolat, entering the scene. It also embarked on a strategy of selling more chocolates through supermarkets and closing unprofitable shops.

Italian food giant Ferrero bought the business in 2015 and has been trying to turn it around ever since. Over the last five years, it's shrunk from 252 to 61 stores.

But Ferrero has now thrown in the towel on Thorntons stores altogether, betting that the brand's future is now online and on the supermarket shelves.

This pandemic has created brutal trading conditions for so many traditional retailers. And the high street shakeout is still far from over.

Thorntons said it had spent £45m transforming the business with changes to the way stores operate and the introduction of new cafes but its plans had been thrown off course by the pandemic.

The company, which was founded in Sheffield in 1911, said it would continue to sell its chocolate online and try to sell more through supermarkets.

Since the beginning of the crisis, sales through its website have increased by more than 70% compared to the previous year, it said.

It will also try to expand the range of products made at its factory in Alfreton, Derbyshire and increase international sales.

In 2011, Thorntons announced plans to massively reduce the number of stores it had on the High Street and in shopping centres.

It said it would close up to 180 of the 364 stores it had at the time, following a strategic review.

Since then, the number of stores has dwindled to 61.

In 2015, Italian food giant Ferrero bought the chocolate chain for £112m.

In a statement, the company said: "We remain committed to this iconic British brand and will continue to invest further in the future potential of Thorntons to ensure we evolve with the times."

Retail casualties


Thorntons is just the latest well-known name to suffer the impact that rolling lockdowns have had on the High Street as more people take to shopping online.

More than 17,500 chain stores and other venues closed in Great Britain last year, according to figures from the Local Data Company. That is an average rate of 48 closures a day.

Last week, department store chain John Lewis announced plans to close more stores. Other casualties have included PSir Philip Green's retail empire, Arcadia, which included Topshop and Dorothy Perkins.

Newsletter

Related Articles

0:00
0:00
Close
Crypto Scammers Capitalize on Maritime Chaos Near the Strait of Hormuz: A Rising Threat to Shipping Companies
Changi Airport: How Singapore Engineered the World’s Most Efficient Travel Experience
Power Dynamics: Apple’s Leadership Shakeup, Geopolitical Risks in the Strait of Hormuz, and Europe's Energy Strategy Amidst Global Challenges
Apple's Leadership Transition: Can New CEO John Ternus Navigate AI Challenges and Geopolitical Pressures?
Italy’s €100K Tax Gambit: Europe’s Soft Power Tax Haven
News Roundup
Microsoft lost 2.5 millions users (French government) to Linux
Privacy Problems in Microsoft Windows OS
News roundup
Péter András Magyar and the Strategic Reset of Hungary
Hungary After the Landslide — A Strategic Reset in Europe
Meghan Markle Plans Exclusive Women-Focused Retreat During Australia Visit
Starmer and Trump Hold Strategic Talks on Securing Strait of Hormuz Amid Rising Tensions
Unofficial Australia Visit by Prince Harry and Meghan Expected to Stir Tensions with Royal Circles
Pipeline Attack Cuts Significant Share of Saudi Arabia’s Oil Export Capacity
UK Stocks Rise on Ceasefire Momentum and Renewed Focus on Diplomacy
UK to Hold Further Strategic Talks on Strait of Hormuz Security
Starmer Voices Frustration as Global Tensions Drive Up UK Energy Costs
UK Students Voice Concern Over Proposal for Automatic Military Draft Registration
Rising Volatility Drives Uncertainty in UK Fuel and Petrol Prices
UK Moves to Deploy ‘Skyhammer’ Anti-Drone System to Strengthen Airspace Defense
New Analysis Explores UK Budget Mechanics in ‘Behind the Blue’ Feature
Man Arrested After Four Die in Channel Crossing Tragedy
UK Tightens Immigration Framework with New Sponsor Rules and Fee Increases
UK Foreign Secretary Highlights Impact of Intensified Strikes in Lebanon
UK Urges Inclusion of Lebanon in US-Iran Ceasefire Framework
UK Stocks Ease as Ceasefire Doubts in Middle East Weigh on Investor Confidence
UK Reassesses Cloud Strategy Amid Criticism Over Limited Support Measures
UK Calls for Full and Toll-Free Access Through Strait of Hormuz Amid Rising Tensions
Starmer Signals Strategic Shift for Britain Amid Escalating Iran-Linked Tensions
UK Issues Firm Warning to Russia Over Covert Underwater Military Activity
OpenAI Halts Stargate UK Project, Casting Uncertainty Over Britain’s AI Expansion Plans
Starmer Voices Frustration Over Global Pressures Driving UK Energy Costs Higher
UK Deploys Military Assets to Protect Undersea Cables From Suspected Russian Threat
Canada Aligns With US, UK and Australia as Europe Prepares Major Digital Border Overhaul
Meghan Markle’s Planned Australia Appearance Sparks Fresh Speculation
Starmer Warns Sustained Effort Needed to Ensure US–Iran Ceasefire Holds
UK to Partner with Shipping Industry to Rebuild Confidence in Strait of Hormuz, Cooper Says
UK Interest Rate Expectations Ease Following US–Iran Ceasefire Agreement
Starmer Signals Major Effort Needed to Fully Reopen Strait of Hormuz During Gulf Visit
UK Fuel Prices Face Ongoing Volatility Amid Global Pressures and Domestic Factors
Kanye West’s Planned Italy Festival Appearance Draws Debate After UK Entry Ban
Smuggling Routes Shift Toward Belgium as Migrant Crossings to UK Evolve
Ceasefire Offers Potential Relief for UK Fuel and Food Prices Amid Ongoing Uncertainty
Iran Conflict Raises Questions Over UK’s Global Influence and Military Preparedness
Senator McConnell Visits Kentucky to Highlight Federal Investment in Local Projects
Kanye West Barred from Entering UK as Legal Grounds Come into Focus
UK Denies Visa to Kanye West After Sponsors Withdraw from Wireless Festival
Trump-Era Forest Service Restructuring Leads to Closure of UK Lab Focused on Kentucky Woodland Health
Foreign Students in the UK Describe Harsh Living Conditions and Financial Pressures
×