London Daily

Focus on the big picture.
Wednesday, Dec 03, 2025

Woman died after NHS told her 'take paracetamol and weather the storm'

Woman died after NHS told her 'take paracetamol and weather the storm'

A PPE factory worker died with Covid-19 days after being told by NHS 24 call handlers to ‘take paracetamol and weather the storm’ at home.

Mary Clark, 48, from Dailly, South Ayrshire, died on Wednesday – nine days after she tested positive for the virus.

She fell ill following a major Covid-19 outbreak at the PPE-producing factory where she worked, leading to around 20 staff members contracting the virus, according to The Post.

Following her death, her family have been left ‘incensed’ by the healthcare treatment Mary received.

They said she insisted to her GP that her infection was ‘getting worse not better’, but was passed onto NHS 111 who told her to take paracetamol. Mary told her sisters she had no choice but to ‘lie here and die’.

NHS Ayrshire & Arran said it could not comment on individual cases but extended their condolences to Mary’s family, and encouraged the public to contact them with concerns.

Mary worked alongside two of her sisters Heather Kirkwood, 55, and Margaret Clark, 51, at the Rocialle factory in Grangestone Industrial Estate, Girvan.

Her sisters said Mary was ‘terrified’ of catching Covid-19 and only left the house to go to work. But they said her worst fears were realised when staff began displaying symptoms at work following the Christmas break and were sent home.

Mary, (centre) with sisters Heather Kirkwood and Marish Fyfe


Mary tested positive on January 19 but her symptoms continued to worsen. She suffered with severe nausea and was ‘unable to move’ without vomiting.

Six days later, she called her GP and was passed onto an NHS 111 call handler who advised her to manage her symptoms at home. Two days later, she became ‘incoherent and breathless’ and her family called for an ambulance.

But she suffered a cardiac arrest caused by a blood clot in her lung and died just three hours later.

Mary leaves behind her fiance of 30 years, Colin Grant, 51, who raced to the hospital after being told his partner had suffered a heart attack, along with sisters Heather, Margaret and Marish Fyfe, 52.

The sisters said the death of their ‘Wee Mary Doll’ has left a ‘big hole’ in their hearts, as they called out the healthcare she received.

Heather said: ‘Mary was meant to return to her work on Thursday, instead she died on Wednesday.

‘It wasn’t for the lack of my sister asking for help from the local GPs and the “magic” 111 number – she did phone and she tried to get help.’

Mary leaves behind partner of 30 years Colin


‘Despite being sick all the time and in pain the call handler has just told my sister to take plenty of fluids, paracetamols and weather the storm,’ added Heather.

‘My sister passed away, of course we will never know what might have happened if they just took a bit more time with her, would she still be here?

‘She didn’t get the care that she deserved, she just had to lay in bed until it killed her. We are incensed by the whole thing, her GP are going to investigate how she was treated.

‘She said “I’m never going to phone any of them again and ask for help, I’m just going to lie here and die” that’s what has happened.’

Heather added: ‘Wee Mary Doll was a character, she has left a big hole in our heart that will never be replaced She was one of them and no one could have said a bad word for her.’

Medical director at NHS Ayrshire & Arran, Dr Crawford McGuffie, said: ‘While we cannot comment on individual patients, we would like to extend our condolences to Ms Clark’s family at this sad time.

‘We would encourage anyone who is unhappy with our services to contact us directly with any concerns they have. This is the only way that we can involve families in the process and provide feedback.’

NHS 24’s Medical Director, Dr Laura Ryan said: ‘NHS 24 is very sorry to hear of the death of Ms Clark and our sympathies are with her family at this difficult time. We would welcome feedback from her family about the care provided by NHS 24.’

Newsletter

Related Articles

0:00
0:00
Close
UK Plans Major Cutback to Jury Trials as Crown Court Backlog Nears 80,000
UK Government to Significantly Limit Jury Trials in England and Wales
U.S. and U.K. Seal Drug-Pricing Deal: Britain Agrees to Pay More, U.S. Lifts Tariffs
UK Postpones Decision Yet Again on China’s Proposed Mega-Embassy in London
Head of UK Budget Watchdog Resigns After Premature Leak of Reeves’ Budget Report
Car-sharing giant Zipcar to exit UK market by end of 2025
Reports of Widespread Drone Deployment Raise Privacy and Security Questions in the UK
UK Signals Security Concerns Over China While Pursuing Stronger Trade Links
Google warns of AI “irrationality” just as Gemini 3 launch rattles markets
Top Consultancies Freeze Starting Salaries as AI Threatens ‘Pyramid’ Model
Macron Says Washington Pressuring EU to Delay Enforcement of Digital-Regulation Probes Against Meta, TikTok and X
UK’s DragonFire Laser Downs High-Speed Drones as £316m Deal Speeds Naval Deployment
UK Chancellor Rejects Claims She Misled Public on Fiscal Outlook Ahead of Budget
Starmer Defends Autumn Budget as Finance Chief Faces Accusations of Misleading Public Finances
EU Firms Struggle with 3,000-Hour Paperwork Load — While Automakers Fear De Facto 2030 Petrol Car Ban
White House launches ‘Hall of Shame’ site to publicly condemn media outlets for alleged bias
UK Budget’s New EV Mileage Tax Undercuts Case for Plug-In Hybrids
UK Government Launches National Inquiry into ‘Grooming Gangs’ After US Warning and Rising Public Outcry
Taylor Swift Extends U.K. Chart Reign as ‘The Fate of Ophelia’ Hits Six Weeks at No. 1
250 Still Missing in the Massive Fire, 94 Killed. One Day After the Disaster: Survivor Rescued on the 16th Floor
Trump: National Guard Soldier Who Was Shot in Washington Has Died; Second Soldier Fighting for His Life
UK Chancellor Reeves Defends Tax Rises as Essential to Reduce Child Poverty and Stabilise Public Finances
No Evidence Found for Claim That UK Schools Are Shifting to Teaching American English
European Powers Urge Israel to Halt West Bank Settler Violence Amid Surge in Attacks
"I Would Have Given Her a Kidney": She Lent Bezos’s Ex-Wife $1,000 — and Received Millions in Return
European States Approve First-ever Military-Grade Surveillance Network via ESA
UK to Slash Key Pension Tax Perk, Targeting High Earners Under New Budget
UK Government Announces £150 Annual Cut to Household Energy Bills Through Levy Reforms
UK Court Hears Challenge to Ban on Palestine Action as Critics Decry Heavy-Handed Measures
Investors Rush Into UK Gilts and Sterling After Budget Eases Fiscal Concerns
UK to Raise Online Betting Taxes by £1.1 Billion Under New Budget — Firms Warn of Fallout
Lamine Yamal? The ‘Heir to Messi’ Lost to Barcelona — and the Kingdom Is in a Frenzy
Warner Music Group Drops Suit Against Suno, Launches Licensed AI-Music Deal
HP to Cut up to 6,000 Jobs Globally as It Ramps Up AI Integration
MediaWorld Sold iPad Air for €15 — Then Asked Customers to Return Them or Pay More
UK Prime Minister Sir Keir Starmer Promises ‘Full-Time’ Education for All Children as School Attendance Slips
UK Extends Sugar Tax to Sweetened Milkshakes and Lattes in 2028 Health Push
UK Government Backs £49 Billion Plan for Heathrow Third Runway and Expansion
UK Gambling Firms Report £1bn Surge in Annual Profits as Pressure Mounts for Higher Betting Taxes
UK Shares Advance Ahead of Budget as Financials and Consumer Staples Lead Gains
Domino’s UK CEO Andrew Rennie Steps Down Amid Strategic Reset
UK Economy Stalls as Reeves Faces First Budget Test
UK Economy’s Weak Start Adds Pressure on Prime Minister Starmer
UK Government Acknowledges Billionaire Exodus Amid Tax Rise Concerns
UK Budget 2025: Markets Brace as Chancellor Faces Fiscal Tightrope
UK Unveils Strategic Plan to Secure Critical Mineral Supply Chains
UK Taskforce Calls for Radical Reset of Nuclear Regulation to Cut Costs and Accelerate Build
UK Government Launches Consultation on Major Overhaul of Settlement Rules
Google Struggles to Meet AI Demand as Infrastructure, Energy and Supply-Chain Gaps Deepen
Car Parts Leader Warns Europe Faces Heavy Job Losses in ‘Darwinian’ Auto Shake-Out
×