London Daily

Focus on the big picture.
Friday, Jan 16, 2026

Nearly two million claim universal credit

Nearly two million claim universal credit

Nearly two million people have applied for universal credit benefits since the government advised people to stay at home due to coronavirus.

Work and Pensions Secretary Therese Coffey said there had been more than 1.8 million claims since 16 March.

Ms Coffey told MPs that figure was six times the normal claimant rate, and in one week there had been a "tenfold" increase in claims.

She said about 8,000 staff had been redeployed to deal with the claims.

The figures show the growing increase in demand on the benefit system since the government urged people to avoid non-essential travel and contact with others to curb the spread of the virus.

Ms Coffey told MPs there had also been more than 250,000 claims for Jobseeker's Allowance and over 20,000 claims for Employment Support Allowance.


Advance payments


"Overall, this is six times the volume that we would typically experience and in one week we had a tenfold increase".

She said that the rate for universal credit had appeared to have stabilised at about 20,000 to 25,000 claims per day, which she said was "double that of a standard week pre Covid-19."

She added: "We've also issued almost 700,000 advances to claimants who felt that they could not wait for their routine payment and the vast majority of these claimants received money within 72 hours."

Universal credit is a consolidated monthly payment for those of working-age, which replaced a host of previous benefits including income-based Jobseeker's Allowance, housing benefit, child tax credit and working tax credit.

In October 2019, there were 2.6 million universal credit claimants - just over a third of whom were in work.


'Too many holes'


Labour's Jonathan Reynolds said the government needed to "widen the safety net" of support for everyone who needs it.

The shadow work and pensions secretary said: "The social security system we had going in to this crisis was a safety net with too many holes in it".

Mr Reynolds said that the amount universal credit claimants receive had been significantly increased since the lockdown began, but asked when people on legacy benefits such as Jobseekers Allowance would see the same increases.

He highlighted calls from charities and anti-poverty campaigners to temporarily suspend the benefit cap, which puts a limit on the overall amount working age families can claim.

And he said the two-child limit, which restricts the child element in universal credit and tax credits - worth £2,780 per child per year - to the first two children should be lifted.


New jobs website


"People three years ago could not have been expected to make family choices based on the likelihood of a global pandemic shutting down our economy," said Mr Reynolds.

"The government has suspended sanctions during the crisis but the two-child limit is effectively an 18-year sanction on the third and fourth child in a family and surely it should go too."

Mr Reynolds also said the five-week wait for the first payment of universal credit, another issue highlighted by charities as a cause of hardship despite the availability of advance loans, "should not exist at all".

And he raised concerns over the impact of universal credit on maternity allowance, warning it could result in a "low-paid pregnant woman being as much as £4,000 a year worse off".

MPs thanked front line staff for their work processing the unprecedented increase in the number of claims for support.

Ms Coffey said that average waiting times for calls to DWP helplines were "now below five minutes".

The work and pensions secretary also said a new government website had been set up to advertise new jobs, which had 58,200 vacancies on offer.

Newsletter

Related Articles

0:00
0:00
Close
The Return of the Hands: Why the AI Age Is Rewriting the Meaning of “Real Work”
UK PM Kier Scammer Ridicules Tories With "Kamasutra"
Strategic Restraint, Credible Force, and the Discipline of Power
United Kingdom and Norway Endorse NATO’s ‘Arctic Sentry’ Mission Including Greenland
Woman Claiming to Be Freddie Mercury’s Secret Daughter Dies at Forty-Eight After Rare Cancer Battle
UK Launches First-Ever ‘Town of Culture’ Competition to Celebrate Local Stories and Boost Communities
Planned Sale of Shell and Exxon’s UK Gas Assets to Viaro Energy Collapses Amid Regulatory and Market Hurdles
UK Intensifies Arctic Security Engagement as Trump’s Greenland Rhetoric Fuels Allied Concern
Meghan Markle Could Return to the UK for the First Time in Nearly Four Years If Security Is Secured
Meghan Markle Likely to Return to UK Only if Harry Secures Official Security Cover
UAE Restricts Funding for Emiratis to Study in UK Amid Fears Over Muslim Brotherhood Influence
EU Seeks ‘Farage Clause’ in Brexit Reset Talks to Safeguard Long-Term Agreement Stability
Starmer’s Push to Rally Support for Action Against Elon Musk’s X Faces Setback as Canada Shuns Ban
UK Free School Meals Expansion Faces Political and Budgetary Delays
EU Seeks ‘Farage Clause’ in Brexit Reset Talks With Britain
Germany Hit by Major Airport Strikes Disrupting European Travel
Prince Harry Seeks King Charles’ Support to Open Invictus Games on UK Return
Washington Holds Back as Britain and France Signal Willingness to Deploy Troops in Postwar Ukraine
Elon Musk Accuses UK Government of Suppressing Free Speech as X Faces Potential Ban Over AI-Generated Content
Russia Deploys Hypersonic Missile in Strike on Ukraine
OpenAI and SoftBank Commit One Billion Dollars to Energy and Data Centre Supplier
UK Prime Minister Starmer Reaffirms Support for Danish Sovereignty Over Greenland Amid U.S. Pressure
UK Support Bolsters U.S. Seizure of Russian-Flagged Tanker Marinera in Atlantic Strike on Sanctions Evasion
The Claim That Maduro’s Capture and Trial Violate International Law Is Either Legally Illiterate—or Deliberately Deceptive
UK Data Watchdog Probes Elon Musk’s X Over AI-Generated Grok Images Amid Surge in Non-Consensual Outputs
Prince Harry to Return to UK for Court Hearing Without Plans to Meet King Charles III
UK Confirms Support for US Seizure of Russian-Flagged Oil Tanker in North Atlantic
Béla Tarr, Visionary Hungarian Filmmaker, Dies at Seventy After Long Illness
UK and France Pledge Military Hubs Across Ukraine in Post-Ceasefire Security Plan
Prince Harry Poised to Regain UK Security Cover, Clearing Way for Family Visits
UK Junk Food Advertising Ban Faces Major Loophole Allowing Brand-Only Promotions
Maduro’s Arrest Without The Hague Tests International Law—and Trump’s Willingness to Break It
German Intelligence Secretly Intercepted Obama’s Air Force One Communications
The U.S. State Department’s account in Persian: “President Trump is a man of action. If you didn’t know it until now, now you do—do not play games with President Trump.”
Fake Mainstream Media Double Standard: Elon Musk Versus Mamdani
HSBC Leads 2026 Mortgage Rate Cuts as UK Lending Costs Ease
US Joint Chiefs Chairman Outlines How Operation Absolute Resolve Was Carried Out in Venezuela
Starmer Welcomes End of Maduro Era While Stressing International Law and UK Non-Involvement
Korean Beauty Turns Viral Skincare Into a Global Export Engine
UK Confirms Non-Involvement in U.S. Military Action Against Venezuela
UK Terror Watchdog Calls for Australian-Style Social Media Ban to Protect Teenagers
Iranian Protests Intensify as Another Revolutionary Guard Member Is Killed and Khamenei Blames the West
Delta Force Identified as Unit Behind U.S. Operation That Captured Venezuela’s President
Europe’s Luxury Sanctions Punish Russian Consumers While a Sanctions-Circumvention Industry Thrives
Berkshire’s Buffett-to-Abel Transition Tests Whether a One-Man Trust Model Can Survive as a System
Fraud in European Central Bank: Lagarde’s Hidden Pay Premium Exposes a Transparency Crisis at the European Central Bank
Trump Announces U.S. Large-Scale Strike on Venezuela, Declares President Maduro and Wife Captured
Tesla Loses EV Crown to China’s BYD After Annual Deliveries Decline in 2025
UK Manufacturing Growth Reaches 15-Month Peak as Output and Orders Improve in December
Beijing Threatened to Scrap UK–China Trade Talks After British Minister’s Taiwan Visit
×