London Daily

Focus on the big picture.
Saturday, Dec 20, 2025

Nearly two million claim universal credit

Nearly two million claim universal credit

Nearly two million people have applied for universal credit benefits since the government advised people to stay at home due to coronavirus.

Work and Pensions Secretary Therese Coffey said there had been more than 1.8 million claims since 16 March.

Ms Coffey told MPs that figure was six times the normal claimant rate, and in one week there had been a "tenfold" increase in claims.

She said about 8,000 staff had been redeployed to deal with the claims.

The figures show the growing increase in demand on the benefit system since the government urged people to avoid non-essential travel and contact with others to curb the spread of the virus.

Ms Coffey told MPs there had also been more than 250,000 claims for Jobseeker's Allowance and over 20,000 claims for Employment Support Allowance.


Advance payments


"Overall, this is six times the volume that we would typically experience and in one week we had a tenfold increase".

She said that the rate for universal credit had appeared to have stabilised at about 20,000 to 25,000 claims per day, which she said was "double that of a standard week pre Covid-19."

She added: "We've also issued almost 700,000 advances to claimants who felt that they could not wait for their routine payment and the vast majority of these claimants received money within 72 hours."

Universal credit is a consolidated monthly payment for those of working-age, which replaced a host of previous benefits including income-based Jobseeker's Allowance, housing benefit, child tax credit and working tax credit.

In October 2019, there were 2.6 million universal credit claimants - just over a third of whom were in work.


'Too many holes'


Labour's Jonathan Reynolds said the government needed to "widen the safety net" of support for everyone who needs it.

The shadow work and pensions secretary said: "The social security system we had going in to this crisis was a safety net with too many holes in it".

Mr Reynolds said that the amount universal credit claimants receive had been significantly increased since the lockdown began, but asked when people on legacy benefits such as Jobseekers Allowance would see the same increases.

He highlighted calls from charities and anti-poverty campaigners to temporarily suspend the benefit cap, which puts a limit on the overall amount working age families can claim.

And he said the two-child limit, which restricts the child element in universal credit and tax credits - worth £2,780 per child per year - to the first two children should be lifted.


New jobs website


"People three years ago could not have been expected to make family choices based on the likelihood of a global pandemic shutting down our economy," said Mr Reynolds.

"The government has suspended sanctions during the crisis but the two-child limit is effectively an 18-year sanction on the third and fourth child in a family and surely it should go too."

Mr Reynolds also said the five-week wait for the first payment of universal credit, another issue highlighted by charities as a cause of hardship despite the availability of advance loans, "should not exist at all".

And he raised concerns over the impact of universal credit on maternity allowance, warning it could result in a "low-paid pregnant woman being as much as £4,000 a year worse off".

MPs thanked front line staff for their work processing the unprecedented increase in the number of claims for support.

Ms Coffey said that average waiting times for calls to DWP helplines were "now below five minutes".

The work and pensions secretary also said a new government website had been set up to advertise new jobs, which had 58,200 vacancies on offer.

Newsletter

Related Articles

0:00
0:00
Close
Scambodia: The World Owes Thailand’s Military a Profound Debt of Gratitude
Women in Partial Nudity — and Bill Clinton in a Dress and Heels: The Images Revealed in the “Epstein Files”
US Envoy Witkoff to Convene Security Advisers from Ukraine, UK, France and Germany in Miami as Peace Efforts Intensify
UK Retailers Report Sharp Pre-Christmas Sales Decline and Weak Outlook, CBI Survey Shows
UK Government Rejects Use of Frozen Russian Assets to Fund Aid for Ukraine
UK Financial Conduct Authority Opens Formal Investigation into WH Smith After Accounting Errors
UK Issues Final Ultimatum to Roman Abramovich Over £2.5bn Chelsea Sale Funds for Ukraine
Rare Pink Fog Sweeps Across Parts of the UK as Met Office Warns of Poor Visibility
UK Police Pledge ‘More Assertive’ Enforcement to Tackle Antisemitism at Protests
UK Police Warn They Will Arrest Protesters Chanting ‘Globalise the Intifada’
Trump Files $10 Billion Defamation Lawsuit Against BBC as Broadcaster Pledges Legal Defence
UK Says U.S. Tech Deal Talks Still Active Despite Washington’s Suspension of Prosperity Pact
UK Mortgage Rules to Give Greater Flexibility to Borrowers With Irregular Incomes
UK Treasury Moves to Position Britain as Leading Global Hub for Crypto Firms
U.S. Freezes £31 Billion Tech Prosperity Deal With Britain Amid Trade Dispute
Prince Harry and Meghan’s Potential UK Return Gains New Momentum Amid Security Review and Royal Dialogue
Zelensky Opens High-Stakes Peace Talks in Berlin with Trump Envoy and European Leaders
Historical Reflections on Press Freedom Emerge Amid Debate Over Trump’s Media Policies
UK Boosts Protection for Jewish Communities After Sydney Hanukkah Attack
UK Government Declines to Comment After ICC Prosecutor Alleges Britain Threatened to Defund Court Over Israel Arrest Warrant
Apple Shutters All Retail Stores in the United Kingdom Under New National COVID-19 Lockdown
US–UK Technology Partnership Strains as Key Trade Disagreements Emerge
UK Police Confirm No Further Action Over Allegation That Andrew Asked Bodyguard to Investigate Virginia Giuffre
Giuffre Family Expresses Deep Disappointment as UK Police Decline New Inquiry Into Andrew Mountbatten-Windsor Claims
Transatlantic Trade Ambitions Hit a Snag as UK–US Deal Faces Emerging Challenges
Ex-ICC Prosecutor Alleges UK Threatened to Withdraw Funding Over Netanyahu Arrest Warrant Bid
UK Disciplinary Tribunal Clears Carter-Ruck Lawyer of Misconduct in OneCoin Case
‘Pink Ladies’ Emerge as Prominent Face of UK Anti-Immigration Protests
Nigel Farage Says Reform UK Has Become Britain’s Largest Party as Labour Membership Falls Sharply
Google DeepMind and UK Government Launch First Automated AI Lab to Accelerate Scientific Discovery
UK Economy Falters Ahead of Budget as Growth Contracts and Confidence Wanes
Australia Approves Increased Foreign Stake in Strategic Defence Shipbuilder
Former UK Prime Minister Boris Johnson proclaims, “For Ukraine, surrendering their land would be a nightmare.”
Microsoft Challenges £2.1 Billion UK Cloud Licensing Lawsuit at Competition Tribunal
Fake Doctor in Uttar Pradesh Accused of Killing Woman After Performing YouTube-Based Surgery
Hackers Are Hiding Malware in Open-Source Tools and IDE Extensions
Traveling to USA? Homeland Security moving toward requiring foreign travelers to share social media history
UK Officials Push Back at Trump Saying European Leaders ‘Talk Too Much’ About Ukraine
UK Warns of Escalating Cyber Assault Linked to Putin’s State-Backed Operations
UK Consumer Spending Falters in November as Households Hold Back Ahead of Budget
UK Orders Fresh Review of Prince Harry’s Security Status After Formal Request
U.S. Authorises Nvidia to Sell H200 AI Chips to China Under Security Controls
Trump in Direct Assault: European Leaders Are Weak, Immigration a Disaster. Russia Is Strong and Big — and Will Win
"App recommendation" or disguised advertisement? ChatGPT Premium users are furious
"The Great Filtering": Australia Blocks Hundreds of Thousands of Minors From Social Networks
Mark Zuckerberg Pulls Back From Metaverse After $70 Billion Loss as Meta Shifts Priorities to AI
Nvidia CEO Says U.S. Data-Center Builds Take Years while China ‘Builds a Hospital in a Weekend’
Indian Airports in Turmoil as IndiGo Cancels Over a Thousand Flights, Stranding Thousands
Hollywood Industry on Edge as Netflix Secures Near-$60 Bln Loan for Warner Bros Takeover
Drugs and Assassinations: The Connection Between the Italian Mafia and Football Ultras
×