London Daily

Focus on the big picture.
Monday, Dec 01, 2025

Ikea aims to launch delayed 'Buy Back' scheme in UK

Ikea aims to launch delayed 'Buy Back' scheme in UK

If you started lockdown last year putting together a work-from-home desk, don't throw away the Allen key yet.

Ikea UK is planning to launch its promised "Buy Back" venture shortly after retail reopens, giving you the chance to return used items if you're heading back to the office.

The start of the scheme was postponed in November due to the pandemic.

Financial results for last year also show UK sales and profits fell sharply after Ikea stores closed in March.

Some lost custom was made up for with an expanded online service as people scrambled to refurbish their homes and gardens during lockdown.

But overall revenues fell 10% in the year running from September 2019 to August 2020 and the business made a loss of £32.7m.

Customers showed particular interest in sound absorbers and speakers, garden furniture, artificial plants and chairs and desks designed for gaming, Ikea said.

Enthusiasm for Netflix series Tiger King prompted purchases of animal-themed wall art and sheepskin rugs, the firm added.

Overall online sales were 31% higher than the previous year.

But the firm had to pause plans to start buying and selling second-hand items, postponing the scheme's November launch.

"Last year, Ikea was piloting Buy Back in our Edinburgh and Glasgow stores to explore how we support our customers to lead more sustainable lives, step by step," said Hege Saebjornsen, country sustainability manager for Ikea UK and Ireland.

"Irrespective of the trial being shorter than planned due to store closures, we believe strongly in the idea and moreover, believe that providing customers with more convenient ways to give their products a second life is the right thing to do."

He said Buy Back would launch as soon as possible after restrictions on non-essential shops were lifted, which the government has said will be some time after 12 April in England. In Scotland Ikea stores could open after 26 April. In Wales some non-essential retail may start to reopen from 15 March. Northern Ireland has not yet published a roadmap for reopening.

The Buy Back scheme offers customers cashback vouchers for a range of second-hand Ikea items including bookcases, tables, chairs and chests of drawers. Upholstered items will not be included.

The start of Ikea's "Buy Back" scheme in the UK was postponed in November due to the pandemic

The venture represented a "brave" move, said Lucie Middlemiss, associate professor in sustainability at the University of Leeds.

"I can't imagine it generating a lot of profit," she said. While the number of Ikea items available for resale on platforms like eBay suggested there was a market for things like Billy bookcases and desks, it wasn't clear whether customers would be willing to take the trouble of transporting the items to stores.

The items must be presented assembled, Ikea said. For larger items that could involve disassembling and flat-packing them to fit into the back of a car, before some quick work with an Allen key in the Ikea car park.

Ikea deserved credit for innovating in this area said Ms Middlemiss, but offering things like replacement sofa covers, which Ikea already does, probably did more to avoid "fast furniture", which like "fast fashion" encourages customers to update their styles on a regular basis, rather than keeping items for longer.

Ikea has already launched Buy Back schemes in 27 countries. In Australia, where it has operated for more than a year, more than 10,000 items have been returned.

Ikea has introduced further measures to improve its green credentials from using more sustainable wood and switching to renewable energy to adding plant-based balls alongside meatballs on its canteen menus.

Newsletter

Related Articles

0:00
0:00
Close
EU Firms Struggle with 3,000-Hour Paperwork Load — While Automakers Fear De Facto 2030 Petrol Car Ban
White House launches ‘Hall of Shame’ site to publicly condemn media outlets for alleged bias
UK Budget’s New EV Mileage Tax Undercuts Case for Plug-In Hybrids
UK Government Launches National Inquiry into ‘Grooming Gangs’ After US Warning and Rising Public Outcry
Taylor Swift Extends U.K. Chart Reign as ‘The Fate of Ophelia’ Hits Six Weeks at No. 1
250 Still Missing in the Massive Fire, 94 Killed. One Day After the Disaster: Survivor Rescued on the 16th Floor
Trump: National Guard Soldier Who Was Shot in Washington Has Died; Second Soldier Fighting for His Life
UK Chancellor Reeves Defends Tax Rises as Essential to Reduce Child Poverty and Stabilise Public Finances
No Evidence Found for Claim That UK Schools Are Shifting to Teaching American English
European Powers Urge Israel to Halt West Bank Settler Violence Amid Surge in Attacks
"I Would Have Given Her a Kidney": She Lent Bezos’s Ex-Wife $1,000 — and Received Millions in Return
European States Approve First-ever Military-Grade Surveillance Network via ESA
UK to Slash Key Pension Tax Perk, Targeting High Earners Under New Budget
UK Government Announces £150 Annual Cut to Household Energy Bills Through Levy Reforms
UK Court Hears Challenge to Ban on Palestine Action as Critics Decry Heavy-Handed Measures
Investors Rush Into UK Gilts and Sterling After Budget Eases Fiscal Concerns
UK to Raise Online Betting Taxes by £1.1 Billion Under New Budget — Firms Warn of Fallout
Lamine Yamal? The ‘Heir to Messi’ Lost to Barcelona — and the Kingdom Is in a Frenzy
Warner Music Group Drops Suit Against Suno, Launches Licensed AI-Music Deal
HP to Cut up to 6,000 Jobs Globally as It Ramps Up AI Integration
MediaWorld Sold iPad Air for €15 — Then Asked Customers to Return Them or Pay More
UK Prime Minister Sir Keir Starmer Promises ‘Full-Time’ Education for All Children as School Attendance Slips
UK Extends Sugar Tax to Sweetened Milkshakes and Lattes in 2028 Health Push
UK Government Backs £49 Billion Plan for Heathrow Third Runway and Expansion
UK Gambling Firms Report £1bn Surge in Annual Profits as Pressure Mounts for Higher Betting Taxes
UK Shares Advance Ahead of Budget as Financials and Consumer Staples Lead Gains
Domino’s UK CEO Andrew Rennie Steps Down Amid Strategic Reset
UK Economy Stalls as Reeves Faces First Budget Test
UK Economy’s Weak Start Adds Pressure on Prime Minister Starmer
UK Government Acknowledges Billionaire Exodus Amid Tax Rise Concerns
UK Budget 2025: Markets Brace as Chancellor Faces Fiscal Tightrope
UK Unveils Strategic Plan to Secure Critical Mineral Supply Chains
UK Taskforce Calls for Radical Reset of Nuclear Regulation to Cut Costs and Accelerate Build
UK Government Launches Consultation on Major Overhaul of Settlement Rules
Google Struggles to Meet AI Demand as Infrastructure, Energy and Supply-Chain Gaps Deepen
Car Parts Leader Warns Europe Faces Heavy Job Losses in ‘Darwinian’ Auto Shake-Out
Arsenal Move Six Points Clear After Eze’s Historic Hat-Trick in Derby Rout
Wealthy New Yorkers Weigh Second Homes as the ‘Mamdani Effect’ Ripples Through Luxury Markets
Families Accuse OpenAI of Enabling ‘AI-Driven Delusions’ After Multiple Suicides
UK Unveils Critical-Minerals Strategy to Break China Supply-Chain Grip
Taylor Swift’s “The Fate of Ophelia” Extends U.K. No. 1 Run to Five Weeks
UK VPN Sign-Ups Surge by Over 1,400 % as Age-Verification Law Takes Effect
Former MEP Nathan Gill Jailed for Over Ten Years After Taking Pro-Russia Bribes
Majority of UK Entrepreneurs Regard Government as ‘Anti-Business’, Survey Shows
UK’s Starmer and US President Trump Align as Geneva Talks Probe Ukraine Peace Plan
UK Prime Minister Signals Former Prince Andrew Should Testify to US Epstein Inquiry
Royal Navy Deploys HMS Severn to Shadow Russian Corvette and Tanker Off UK Coast
China’s Wedding Boom: Nightclubs, Mountains and a Demographic Reset
Fugees Founding Member Pras Michel Sentenced to 14 Years in High-Profile US Foreign Influence Case
WhatsApp’s Unexpected Rise Reshapes American Messaging Habits
×