London Daily

Focus on the big picture.
Friday, Sep 11, 2026

Hotel launches 'book butler' service to deliver great reads to your room

Hotel launches 'book butler' service to deliver great reads to your room

Voracious readers will know the pain.

You try to travel light so pack just the one book… only to end up finishing it on the journey to your holiday and being left with nothing to read for the rest of your stay.

One hotel has come up with a solution to this oh-so-frustrating problem.

The Ben West Palm, in Palm Beach, Florida, has launched a new service called the Book Butler.

The concept is simple. Guests will be given a specially curated in-room menu of books. They take their pick of what they fancy reading, ring up the Book Butler by dialing 0, and then a copy will be hand-delivered straight to their room.

A custom tasseled bookmark is included, of course, and you can order from the Book Bites menu if you like to snack while you read.

There’ll be classic literature and more modern offerings that change on rotation, so repeat visitors will have plenty of options to choose from.

There’s no pressure to finish the books in one night.

You can take your book home with you


The service is complimentary, and you can choose to either take the book home with you or leave it to be donated to the West Palm Beach Library.

It’s all part of a partnership with The Palm Beach Book Store, and ties into the hotel’s literary leanings.

‘The Ben West Palm property has always been grounded in literature and storytelling,’ reps from the hotel said.

‘Byrd Spilman Dewey, a bestselling author and celebrated columnist, moved to South Florida in 1892 and lived in an estate originally named Ben Trovato, The Ben’s namesake and a term loosely derived from an Italian phrase meaning, “Even if it isn’t true, it’s still a good story”.’

We reckon bookworms will also enjoy the literary displays dotted around the hotel’s interiors, plus the secret sliding bookcases.

The book menu changes regularly so there’s always something new to choose from


Bernardo Neto, General Manager of The Ben, said: ‘We are thrilled to introduce The Book Butler program to our guests, not only because it offers another glimpse into the rich, literary-inspired backstory of The Ben and its muse, Byrd Dewey, but also because it celebrates a fine local establishment through our new partnership with The Palm Beach Book Store.

‘We understand the value in supporting independently-owned, neighbourhood businesses and giving back to our community, particularly during the current economic climate, and are pleased to be able to introduce our guests to such a revered local bookshop as part of this new program.’

Other perks on offer include ‘professional distancing’ rooms, available at a discounted rate during the day for anyone working remotely, free cocktails for those taking advantage of that deal, and pet-friendly rooms.

So yes, this is definitely a place to add to your post-pandemic travel list.

Newsletter

Related Articles

0:00
0:00
Close
English Councils to Gain Power to Introduce Tourist Taxes by 2028
Kemi Badenoch Reshuffles Conservative Shadow Cabinet
Firefighters Make Progress Containing Major Wildfires in South Wales
John Lewis Partnership Reports £124 Million Loss
Study Says UK AI Data Centres Will Create Only a Quarter of Forecast Jobs
UK Government Considers Higher Industrial Water Prices Amid Supply Pressures
Andy Burnham Holds First Call With Donald Trump as UK Prime Minister
NHS Records Busiest Summer on Record as Heatwaves Drive Hospital Admissions
Home Secretary Orders Police Crackdown on Far-Right Anti-Migrant Vigilantes
UK Supreme Court Rules Northern Ireland Religious Education Curriculum Breaches Human Rights Standards
Markets Price in Four Bank of England Rate Rises by Next Summer
House of Commons Prepares Free Vote on Assisted Dying Bill
UK Government Bans Trade With Israeli Settlements in Occupied Territories
UK Economy Grows 0.4% in July as Artificial Intelligence Investment Supports Expansion
Andy Burnham Becomes UK Prime Minister After Keir Starmer Resigns
John Lewis Partnership Loss Widens to £124 Million
UK Government to Put White Working-Class Social Mobility at Centre of Equality Policy
McLaren Plans £450 Million Technology Investment Creating 1,000 UK Jobs
UK Chancellor Faces Calls for Wealth Taxes and Public Ownership in Autumn Budget
English Mayors to Gain Powers to Impose Uncapped Overnight Tourist Taxes
JPMorgan’s Jamie Dimon Warns UK Government Against Bank Windfall Taxes
UK Air Traffic Control Outage Cancels More Than 2,000 Flights
UK Imposes Trade Ban on Israeli Settlements in the West Bank
UK Borrowing Costs Surge as Middle East Tensions Push Long-Term Gilt Yields to Highest Since 1998
Buckingham Palace Says Prince Harry and Meghan Will Not Resume Official Royal Duties
UK Treasury Faces Calls to Scrap £100,000 Childcare Support Threshold
Trades Union Congress Urges Labour Government to Rewrite Migration Policy
Riot Police Deployed After Anti-Migrant Protests Turn Violent in Portsmouth
UK Considers Replacing Some Disability Cash Payments With Direct Services
JPMorgan’s Jamie Dimon Warns UK Chancellor Against Higher Banking Taxes
UK Announces New Sanctions Targeting Israeli Settlements in West Bank
Metropolitan Police Investigate Alleged Illegal Donations to Reform UK
UK Charges Wiltshire Man With Assisting Russian Intelligence
UK Orders Urgent Review After Air Traffic Failure Cancels More Than 2,000 Flights
Merz Rebukes AfD Expansion in Saxony-Anhalt
King Charles Confirms Prince Harry and Meghan Will Remain Private Citizens
Labour Selects Former Child Refugee for By-Election in Keir Starmer’s Former Seat
Foreign Private Equity Accelerates Takeovers of London-Listed Industrial Companies
NHS Maternity Care Faces Scrutiny Over Support for Mothers After Caesarean Births
BBC Warns Staff Strikes Are Likely Amid Job Cuts and Programme Cancellations
English Housing Affordability Improves to Best Level in More Than a Decade
UK Health Commission Proposes Framework for Wider AI Adoption Across NHS
Labour Faces Pressure for Wealth Tax Ahead of Autumn Budget
Metropolitan Police Open Criminal Investigation Into Alleged Foreign Donations to Reform UK
UK Police Deploy Riot Officers After Anti-Immigration Unrest in Portsmouth and Dover
UK Defends Sanctions on Israeli Settlements Despite Diplomatic Retaliation
UK Air Traffic Control Failure Cancels More Than 1,000 Flights and Disrupts 65,000 Passengers
Compass Urges £10 Million Wealth Tax and Public Ownership Ahead of UK Autumn Budget
UK Government’s Devolution Plans Face House of Lords Scrutiny
Maldives Seeks New Chagos Sovereignty Talks With UK Prime Minister Andy Burnham
×