London Daily

Focus on the big picture.
Thursday, Apr 23, 2026

Google chief: I disclose smart speakers to guests

Rick Osterloh suggests house guests have the right to know smart speakers are in use before entering.

It's an admission that appears to have caught Google's devices chief by surprise.

After being challenged as to whether homeowners should tell guests smart devices - such as a Google Nest speaker or Amazon Echo display - are in use before they enter the building, he concludes that the answer is indeed yes.

"Gosh, I haven't thought about this before in quite this way," Rick Osterloh begins.

"It's quite important for all these technologies to think about all users we have to consider all stakeholders that might be in proximity."


And then he commits.

"Does the owner of a home need to disclose to a guest? I would and do when someone enters into my home, and it's probably something that the products themselves should try to indicate."

To be fair to Google, it hasn't completely ignored matters of 21st Century privacy etiquette until now.

As Mr Osterloh points out, its Nest cameras shine an LED light when they are in record mode, which cannot be overridden.

But the idea of having to run around a home unplugging or at least restricting the capabilities of all its voice- and camera-equipped kit if a visitor objects is quite the ask.

The concession came at the end of one-on-one interview given to BBC News to mark the launch of Google's Pixel 4 smartphones, a new Nest smart speaker and other products.

The conversation below has been edited for clarity and brevity.

The new Pixel phones have two cameras on their rear for the first time. But is there a risk consumers say: "The new iPhone and Galaxy S10 have three and some others have four. I'm just going to go with the ones that have more because two doesn't sound that great"?

Users are very sophisticated now about their phone purchases.

They study them. They'll read the reviews. You're going to live with them for two, three or four years.

A lot of people remember from just a couple of years ago, where all the OEMs [original equipment manufacturers] were touting things such as: "We have eight cores in our device, so it's super-fast."

And then they realised the actual practical mechanics of that were almost none of them was used and it was actually just sort of a marketing specification.

So, my view is in this market, people don't fall for simple numbers anymore. They look for user experiences and Pixel certainly has a brand that's known for having an absolutely terrific camera experience.

The Pixel phone is one of most leaked smartphones. You even tweeted details about its built-in radar in advance. Others go to great lengths to try to keep details of their devices under wraps until launch day. Presumably you don't think that matters?

We definitely wanted to take a bit of a different approach in how we launch and reveal elements of the products. Several months ago, we started to disclose a little bit about how the product looked and some of the core technologies. We wanted to make sure people started to get excited about it and understood a little bit about it.

Of course, there are other leaks we really would prefer did not happen. And unfortunately that shows a little bit of our adolescence in that we have to make sure we're reducing the amount of unintentional information disclosed.

At some level, we're at least happy people care and desire this information. But we do want to try to reduce leaks in the future.

There's been controversy over facial-recognition tests carried out on the phone's behalf. To make sure it worked better with dark skin tones, there's been reports a contractor targeted homeless people offering them $5 (£4) but didn't property explain what was going on. Can you address that?

It was very important for us to make sure the face unlock system works for all different kinds of people, genders, races, et cetera.

And as a consequence, we wanted to make sure we were able to get a large number of data points that allowed us to perfect this model in a fair way. So, we went out and did a lot of research in this area.

It's come to our attention there may be some methods that were not approved, not how we would do business. So, we're investigating that. We would never find that acceptable. And so we've suspended any data collection until this is straightened out.

Just to be clear about what you think is unacceptable. Was it the targeting of homeless people? Was it not explaining exactly what people were testing? Or what?

All of those allegations would be different than what we would find acceptable.

But do you still plan to retain the data collected in this way for 18 months?

I don't know that we've discussed the length of time that we're holding data. But there have been no changes to the programme with respect to data retention.

[Note: The Verge reported being briefed about the 18-month limit in July].
But some people are going to think if the data wasn't collected with proper consent, surely you should delete it and start again.

This is all under investigation. So, I just want to be clear we do not know the full facts of what has happened.

But if the investigation concludes people didn't know what they were consenting to, are you going to delete?

The best approach here would be to discuss it once we've actually looked into the facts and understood what has happened.

There's a lot of concern about facial recognition. You're selling camera-enabled devices that sit in people's living rooms, bedrooms, and on their front doors that use the technology. Do you accept reports about what happened with the Pixel tests help undermine confidence in Google and other big technology companies' use of facial recognition data?

There's a distinction between what's being used to train a model for face unlock and facial recognition. There are specific use cases for these different technologies and it's very important to examine each one and determine if they're being used in a way appropriate for local laws and regulations.

It is definitely important around the world for what is societally acceptable to be clearly defined in collaboration between tech companies and governments. We want to take a very cautious and thoughtful approach to these technologies.

They are very important to debate and discuss and then together we have to clarify exactly what to do.

When Amazon recently unveiled its rival Ring smart cameras many expected them to add facial recognition but it decided not to. Do you think we need politicians to act quickly to set standards because there's a growing crisis of confidence?

It would be great for regulation to be clarified quickly.

The approach we're taking is to try to keep all of this information on devices as much as possible and always keep it private and secure and encrypted.

There's certainly a key responsibility to make sure the user's information is protected.

But everyone would benefit from clarity of standards and regulation. It is a challenging space to navigate. And it's very important it's thoughtfully navigated.

Newsletter

Related Articles

0:00
0:00
Close
Changi Airport: How Singapore Engineered the World’s Most Efficient Travel Experience
Power Dynamics: Apple’s Leadership Shakeup, Geopolitical Risks in the Strait of Hormuz, and Europe's Energy Strategy Amidst Global Challenges
Apple's Leadership Transition: Can New CEO John Ternus Navigate AI Challenges and Geopolitical Pressures?
Italy’s €100K Tax Gambit: Europe’s Soft Power Tax Haven
News Roundup
Microsoft lost 2.5 millions users (French government) to Linux
Privacy Problems in Microsoft Windows OS
News roundup
Péter András Magyar and the Strategic Reset of Hungary
Hungary After the Landslide — A Strategic Reset in Europe
Meghan Markle Plans Exclusive Women-Focused Retreat During Australia Visit
Starmer and Trump Hold Strategic Talks on Securing Strait of Hormuz Amid Rising Tensions
Unofficial Australia Visit by Prince Harry and Meghan Expected to Stir Tensions with Royal Circles
Pipeline Attack Cuts Significant Share of Saudi Arabia’s Oil Export Capacity
UK Stocks Rise on Ceasefire Momentum and Renewed Focus on Diplomacy
UK to Hold Further Strategic Talks on Strait of Hormuz Security
Starmer Voices Frustration as Global Tensions Drive Up UK Energy Costs
UK Students Voice Concern Over Proposal for Automatic Military Draft Registration
Rising Volatility Drives Uncertainty in UK Fuel and Petrol Prices
UK Moves to Deploy ‘Skyhammer’ Anti-Drone System to Strengthen Airspace Defense
New Analysis Explores UK Budget Mechanics in ‘Behind the Blue’ Feature
Man Arrested After Four Die in Channel Crossing Tragedy
UK Tightens Immigration Framework with New Sponsor Rules and Fee Increases
UK Foreign Secretary Highlights Impact of Intensified Strikes in Lebanon
UK Urges Inclusion of Lebanon in US-Iran Ceasefire Framework
UK Stocks Ease as Ceasefire Doubts in Middle East Weigh on Investor Confidence
UK Reassesses Cloud Strategy Amid Criticism Over Limited Support Measures
UK Calls for Full and Toll-Free Access Through Strait of Hormuz Amid Rising Tensions
Starmer Signals Strategic Shift for Britain Amid Escalating Iran-Linked Tensions
UK Issues Firm Warning to Russia Over Covert Underwater Military Activity
OpenAI Halts Stargate UK Project, Casting Uncertainty Over Britain’s AI Expansion Plans
Starmer Voices Frustration Over Global Pressures Driving UK Energy Costs Higher
UK Deploys Military Assets to Protect Undersea Cables From Suspected Russian Threat
Canada Aligns With US, UK and Australia as Europe Prepares Major Digital Border Overhaul
Meghan Markle’s Planned Australia Appearance Sparks Fresh Speculation
Starmer Warns Sustained Effort Needed to Ensure US–Iran Ceasefire Holds
UK to Partner with Shipping Industry to Rebuild Confidence in Strait of Hormuz, Cooper Says
UK Interest Rate Expectations Ease Following US–Iran Ceasefire Agreement
Starmer Signals Major Effort Needed to Fully Reopen Strait of Hormuz During Gulf Visit
UK Fuel Prices Face Ongoing Volatility Amid Global Pressures and Domestic Factors
Kanye West’s Planned Italy Festival Appearance Draws Debate After UK Entry Ban
Smuggling Routes Shift Toward Belgium as Migrant Crossings to UK Evolve
Ceasefire Offers Potential Relief for UK Fuel and Food Prices Amid Ongoing Uncertainty
Iran Conflict Raises Questions Over UK’s Global Influence and Military Preparedness
Senator McConnell Visits Kentucky to Highlight Federal Investment in Local Projects
Kanye West Barred from Entering UK as Legal Grounds Come into Focus
UK Denies Visa to Kanye West After Sponsors Withdraw from Wireless Festival
Trump-Era Forest Service Restructuring Leads to Closure of UK Lab Focused on Kentucky Woodland Health
Foreign Students in the UK Describe Harsh Living Conditions and Financial Pressures
Reform UK Proposes Visa Restrictions on Nations Pursuing Reparations Claims
×