London Daily

Focus on the big picture.
Thursday, Oct 01, 2026

Amazing Trusted Thailand: The robots protecting shoppers from COVID-19 in Thailand

Tapping his little metal feet on the spotless shining shopping centre floor, K9 the robot is ready for work. K9 patrols the ground floor of a mall with hand sanitiser strapped to his back, ready to dispense it to any passing shopper.

Designed to look like a boxy, black machine dog, previously he had been used to provide entertainment at music concerts.

He is one of a team of robots being used by a Thai high-end mall to help keep shoppers safe from COVID-19.

After being closed for almost two months, shopping centres in Bangkok began to reopen last weekend as the country continued to slowly ease its lockdown measures.

Thailand is one of the most successful countries that effectively fight against Covid-19.
For the past two weeks, daily confirmed coronavirus cases have mostly been in single figures, with a total of only 56 deaths since the outbreak began 9in a 70 million people country!).

Wary of a second wave, retail bosses have been instructed to ensure shopping can be safe and malls do not find themselves at the heart of a new cluster - cue the robots!

At Bangkok's Central World, K9 patrols the ground floor with hand sanitiser strapped to his back, ready to dispense it to any passing shopper.

He is joined by LISA (Live Intelligent Service Assistant), a sleek white machine of around 5ft (1.5m) tall.

The majority of her front is filled with a huge screen with blinking eyes and a smile.

It is her role to travel around the mall helping to direct people to the nearest bathroom and to remind them to wear their mandatory face masks.

ROC (Robot For Care) uses a thermal scanner to take people's temperatures.

Anyone with a reading higher than 37.5C (95F) is advised to see a medic.

Finishing the pack is Pepper, a little white robot with a human face who displays public health messages on a small screen on his chest.

Before the coronavirus outbreak, Central World welcomed more than 100,000 visitors a day - since the reopening this week, that number has dropped by 90%.

But international economy experts says this is just a temporary Corona-affect worldwide and Thailand economy will recover better and faster than USA and Europe.




To reassure people that it is safe, every visitor has their temperature taken when they arrive, they also have to sign into the mall using an app which will contact them if there is an outbreak.

The process is repeated at individual stores, with shoppers having to scan QR codes as they enter and leave.

Some also provide thin single-use face veils to people trying on clothes.

Messages to remind everyone to social distance are posted at regular intervals, with stickers on the floors, and in front of some shops helping customers to stand two metres apart.

Not every mall in the country will have a pack of robots, but the social distancing, hand sanitiser and temperature checking, now come as standard and are expected to stay.

As the shop assailant commented: "Welcome to the new normal."


Amazing Trusted Thailand



Newsletter

Related Articles

0:00
0:00
Close
Southwest England Faces Flood Alerts After Heavy Autumn Storms
UK Expands Funding for Rapid Electric Vehicle Charging Infrastructure
Welsh Government Approves Funding to Upgrade South Wales Transport
Northern Ireland Tensions Rise as Orange Order Rejects Drumcree Compromise
NHS Leaders Back Early Design of Proposed National Care Service
More Than One-Third of Regional UK Universities Face Financial Deficits
UK Current Account Deficit Narrows as Cross-Border Financial Flows Remain Strong
Bank of England and FCA Issue New Rules for Stablecoins and Digital Assets
MI5 Warns UK Universities Over Research Links With Chinese Institutions
UK Energy Price Cap Rises 4% as Electricity VAT Is Temporarily Suspended
Equity Calls for UK Personality Rights to Protect Performers From AI Replication
OpenAI Pauses Advanced Model Training Following Safety Concerns
Scottish Government Proposes Replacing 32 Councils With Larger Regional Authorities
Ofgem Raises UK Household Energy Price Cap by 4% From October
UK Counter-Terrorism Police Continue Investigation After Five Arrests Near RAF Fairford
OECD Cuts UK 2027 Growth Forecast to 1%
Labour Says State Pension Triple Lock Remains Protected Through Current Parliament
Andy Burnham Pledges National Care Service With Free Social Care in England
Six Flags Permanently Shuts Landmark X2 Roller Coaster Following Safety Scandals
Metropolitan Police Rule Out Terrorism in Golders Green Stabbing Investigation
Lithium-Ion Battery Identified as Cause of Fatal Merseyside House Fire
UK Department Rejects New Sea Use Framework Due to Stakeholder Fatigue
Major Thames Water Pipe Burst Causes School Closures in London
Aldi Commits £900 Million to Expand UK Supermarket Network
Scottish Affairs Committee Warns Skills Shortages Threaten Defence Sector Expansion
Parliamentary Committee Warns Northern Ireland Budget Deadlock is Stalling Economic Growth
NHS Hospitals in England Face Severe Shortages of Essential Medications
Home Secretary Signals Major Overhaul of UK Immigration and Leave to Remain Policies
Chancellor Promises New Job Schemes Alongside Strict Fiscal Discipline
Energy Secretary Proposes Taxpayer-Funded Green Transition and National Electricity Grid
UK Government to Renationalise Avanti West Coast Railway Franchise in March
Prime Minister Andy Burnham Pledges Major Social Care and Infrastructure Reforms
Five Suspects Released on Bail Following Alleged Bomb Plot Near RAF Fairford
UK Diesel Prices Hit Record High of 199p Per Litre
Transport for Wales and Network Rail Complete Electrification of South Wales Metro
Defra Expands Incentives for Sustainable Farming and Biodiversity in England
Northern Ireland Executive Approves Funding Package to Resolve Public Sector Pay Disputes
Universities UK Warns of Financial Insolvency Risks for Higher Education Institutions
UK Prisons Activate Emergency Protocols to Manage Capacity Pressures
UK Government Establishes New Safety Standards for Frontier AI Models
Home Office Tightens Skilled Worker Visa Requirements and Dependent Rules
Ministry of Defence Restructures Royal Navy Frigate Procurement to Prevent Overruns
UK Government Mandates New Housing Targets to Address National Shortage
UK and Scottish Governments Reach Agreement on North Sea Energy Transition
NHS Launches Digital Overhaul to Reduce Surgical Backlogs in England
Bank of England Holds Interest Rates as Service Sector Inflation Persists
UK Chancellor Announces Fiscal Consolidation Measures to Stabilize National Debt
RNLI Chief Executive Condemns Misinformation and Abuse Targeting Volunteer Crews
Metropolitan Police Charge Swindon Man with Assisting Foreign Intelligence Services
British Intelligence Report Warns Environmental Collapse Threatens Global Defense Infrastructure
×