London Daily

Focus on the big picture.
Tuesday, Sep 15, 2026

'We need to get Monday back' and get people in the office earlier in the week, says the CEO of the world's largest insurance marketplace

'We need to get Monday back' and get people in the office earlier in the week, says the CEO of the world's largest insurance marketplace

John Neal was talking to the FT about getting brokers and underwriters back on Lloyd's trading floor earlier in the week.
Corporate leaders who are desperately trying to get their employees back to the office are finding that it's still hard to get people to show up on Mondays.

"Tuesdays, Wednesdays, and Thursdays are busy," John Neal, CEO of the world's largest insurance marketplace Lloyd's of London, told the Financial Times in an interview published Wednesday.

"We need to get Monday back," Neal told the media outlet, summing up a challenge in getting employees back to the office at the start of the week.

He was talking about getting brokers and underwriters back on Lloyd's trading floor — where deals for specialist insurance policies — such as marine insurance and body parts insurance — are struck.

It's not the first time Neal is calling for a return to the office after employees were in a prolonged remote working situation during the pandemic.

"I think it's massively important for younger workers to experience in-person trading," Neal had told The Telegraph in September 2021. "We have the best talent in the world in London in the insurance industry, but we need to be with that talent to help develop them so the next generation can be better than my generation. We have a responsibility to the next generation," he added, per the UK-based newspaper.

A Lloyd's spokesperson told Insider it needs both a "thriving physical space" and a fully integrated digital offering for the marketplace of the future it's building.

Corporate leaders across the board are now pushing back against remote work, with some echoing Neal's sentiment that the arrangement isn't ideal for the development of young workers, because they hurt their opportunities for learning, socializing, and networking.

David Solomon, Goldman Sachs CEO, who once called remote work "an aberration," told CNBC in October 2022 it was especially important for younger employees to show up in the office. "We have an organization where 50% of the people are in their 20s. They come to Goldman Sachs to learn, to meet people, to interact," he told the broadcaster.

"It doesn't work for young kids, it doesn't work for spontaneity, it doesn't really work for management," JPMorgan CEO Jamie Dimon told CNBC's Squawk Box on January 19.

Other high-profile executives who want their employees back in the office include Citadel CEO Ken Griffin, Morgan Stanley CEO James Gorman, Starbucks CEO Howard Schultz, and Tesla CEO Elon Musk.

While Lloyd's Neal may have been referring to employees in the UK, the experience across the Atlantic is similar.

Office occupancy across 10 metro cities in the US peaked at an average of 58% on Tuesdays and Wednesdays and was just over 50% on Thursdays in February — far leading the occupancy rates of 46% and about 30% for Mondays and Fridays, Kastle Systems, an office security firm, said in a March 6 report.
Newsletter

Related Articles

0:00
0:00
Close
UK Doctors Warn Expanded Pharmacy First Scheme Could Put Patients at Risk
British Airlines Cut Short-Haul Capacity as Jet Fuel Costs Rise
UK News Publishers Forecast 40% Search Traffic Drop as AI Overviews Expand
Axel Springer Wins Approval for £575 Million Daily Telegraph Acquisition
London Mayor Sadiq Khan Opposes Heathrow Third Runway Over Climate Targets
Scotland, Wales and Northern Ireland Leaders Hold Summit Seeking Greater Autonomy
UK Energy Price Cap Set to Rise to £1,723 in October
UK Treasury Warns Middle East Conflict Is Threatening Economic Growth
Labour Moves to Retrospectively Cap Overseas Political Donations After Reform UK Funding Surge
HMRC Warns Nearly Seven Million Adults Are Unclear About State Pension Entitlements
UK Parliament Passes Sovereign Grant Reform Before Conference Recess
British Rail Passengers Gain Automatic Right to Switch Operators During Disruptions
Burnham Hosts Downing Street Business Summit as UK Fiscal Pressure Builds
Labour Government Moves to Challenge £72 Million in Reform UK Crypto Donations
UK Advertising Industry Warns Wider Junk Food Rules Could Put £1 Billion in Media Spending at Risk
Cornwall Opens Devolution Talks With UK Government Over Transport and Local Services
UK Parliament Considers Sovereign Grant Reform Setting Royal Funding at £99.9 Million
Trades Union Congress Calls for Income-Based Energy Tariff Funded by Higher Bank Levy
UK Prime Minister Rejects Second Scottish Independence Referendum
House of Lords Begins Scrutiny of Bill to Lower UK Voting Age to 16
Anthropic Says Claude Was Exploited in Weapons-Related and State-Linked Cyber Activity
Institute of Directors Urges UK Government to Avoid Business Tax Increases in Autumn Budget
Rising Gilt Yields Cut UK Fiscal Headroom to About £13 Billion Ahead of Budget
UK Economy Grows 0.4% in July as Services and Technology Activity Strengthen
UK Government Promises Clearer Student Loan Guidance After Repayment Backlash
Charities Warn Unpaid Carers May Die Before Receiving Government Compensation
Dover Unrest Prompts Review of UK Counter-Extremism Strategy
Celtic Summit Leaders Reassert Right to Pursue Independence From UK
NHS Records Busiest Summer on Record Amid Severe Heatwaves
Harrods Faces Potential £150 Million Compensation Bill Over Al Fayed Abuse Claims
UK Parliament Opens Debate on Landmark Assisted Dying Legislation
Metropolitan Police Investigate Reform UK Over Alleged Foreign Electoral Donations
UK Economy Expands 0.4% in July as AI Investment Boosts Activity
Bank of England Signals Caution on Rates as Inflation Pressures Persist
Tesco Alerts Police After Scammers Use Its Branding in AI-Generated Fraud
Lindy Cameron Appointed First Female Permanent Under-Secretary at UK Foreign Office
UK Government to Rewrite Student Loan Guidance After Mis-Selling Criticism
Welsh First Minister Warns Andy Burnham Government to Respect Devolution
Trump’s Falkland Islands Remarks Trigger New Diplomatic Tension With Britain
Reform UK Receives Record £72 Million Donation From Cryptocurrency Billionaires
UK Bans Imports From Israeli West Bank Settlements and Sanctions Supporting Institutions
Bayeux Tapestry Draws Large Crowds at British Museum
Cuts to International Aid Raise Concerns Over Fragile Overseas Health Systems
UK Airlines and Logistics Operators Adjust Capacity as Fuel Costs Rise
UK Mortgage Arrears Edge Lower in Second Quarter
UK Government Advances New Devolution Offers for English Councils
UK Parliament Begins Debate on NHS Governance and Single Patient Record Reforms
Andy Burnham Launches Number 10 North Devolution Initiative
UK Parliament Rejects Assisted Dying Bill for Terminally Ill Adults
UK Bans Goods From Israeli Settlements in the Occupied West Bank
×