London Daily

Focus on the big picture.
Sunday, Nov 23, 2025

'Unreasonable and unacceptable': Furious Emirates refuses to cut flights from Heathrow

'Unreasonable and unacceptable': Furious Emirates refuses to cut flights from Heathrow

Emirates, which operates six daily flights between Dubai and Heathrow alone, says it should not have to suffer because of the airport's failure to get up to speed after pandemic restrictions were lifted.
Emirates has rejected an order from Heathrow that the airline must cancel flights to and from the west London airport to comply with a cap on passenger numbers.

The Dubai-based carrier said that on Wednesday it had been given 36 hours to comply with Heathrow's order, as the airport attempts to ensure it can operate without further travel delays during the summer travel peak.

Airlines and airports globally have struggled to cope this year with high demand after the lifting of pandemic travel restrictions because of staff shortages.

Heathrow argues that airline ground-handling teams are yet to recover sufficiently to cope with booking volumes.

Emirates, which operates six daily flights between Dubai and Heathrow alone, said: "LHR [London Heathrow] last evening gave us 36 hours to comply with capacity cuts, of a figure that appears to be plucked from thin air.

"Their communications not only dictated the specific flights on which we should throw

out paying passengers, but also threatened legal action for non-compliance.

"This is entirely unreasonable and unacceptable, and we reject these demands."

It added: "Until further notice, Emirates plans to operate as scheduled to and from LHR."

Heathrow announced this week that despite airlines' own cuts to flights - many under the government's slot amnesty - it was imposing its own cap that would limit departing passenger numbers to 100,000 a day until mid-September.

It amounts to a cut of 4,000 passengers.

Heathrow also pleaded with its airline "partners" to stop selling additional tickets to help with that effort and minimise the effect on passengers and their own operations.

The demand prompted a furious reaction from airlines, with the head of an industry body accusing Heathrow of attempting to maximise its profits at their expense.

That sentiment has been echoed by Virgin Atlantic while BA, which has taken full advantage of the slot amnesty, responded by agreeing to cut six further short haul flights daily.

Emirates added: "The bottom line is, the LHR management team are cavalier about travellers and their airline customers.

"All the signals of a strong travel rebound were there, and for months, Emirates has been publicly vocal about the matter.

"We planned ahead to get to a state of readiness to serve customers and travel demand, including rehiring and training 1,000 A380 pilots in the past year.

"LHR chose not to act, not to plan, not invest. Now faced with an 'airmageddon' situation due to their incompetence and non-action, they are pushing the entire burden - of costs and the scramble to sort the mess - to airlines and travellers.

"The shareholders of London Heathrow should scrutinise the decisions of the LHR management team."

Heathrow said its cap was linked to shortages within airline ground-handling teams operating at 70% of normal capacity when demand stood at up to 85%.

"For months we have asked airlines to help come up with a plan to solve their resourcing challenges", the airport said, "but no clear plans were forthcoming and with each passing day the problem got worse.

"We had no choice but to take the difficult decision to impose a capacity cap designed to give passengers a better, more reliable journey and to keep everyone working at the airport safe.

"We have tried to be as supportive as possible to airlines and our 100k cap on daily departing passengers is significantly higher than the 64k cap at Schiphol.

"It would be disappointing if instead of working together, any airline would want to put profit ahead a safe and reliable passenger journey."
Newsletter

Related Articles

0:00
0:00
Close
Johnson Blasts ‘Incoherent’ Covid Inquiry Findings Amid Report’s Harsh Critique of His Government
Lord Rothermere Secures £500 Million Deal to Acquire Telegraph Titles
Maduro Tightens Security Measures as U.S. Strike Threat Intensifies
U.S. Envoys Deliver Ultimatum to Ukraine: Sign Peace Deal by Thursday or Risk Losing American Support
Zelenskyy Signals Progress Toward Ending the War: ‘One of the Hardest Moments in History’ (end of his business model?)
U.S. Issues Alert Declaring Venezuelan Airspace a Hazard Due to Escalating Security Conditions
The U.S. State Department Announces That Mass Migration Constitutes an Existential Threat to Western Civilization and Undermines the Stability of Key American Allies
Students Challenge AI-Driven Teaching at University of Staffordshire
Pikeville Medical Center Partners with UK’s Golisano Children’s Network to Expand Pediatric Care
Germany, France and UK Confirm Full Support for Ukraine in US-Backed Security Plan
UK Low-Traffic Neighbourhoods Face Rising Backlash as Pandemic Schemes Unravel
UK Records Coldest Night of Autumn as Sub-Zero Conditions Sweep the Country
UK at Risk of Losing International Doctors as Workforce Exodus Grows, Regulator Warns
ASU Launches ASU London, Extending Its Innovation Brand to the UK Education Market
UK Prime Minister Keir Starmer to Visit China in January as Diplomatic Reset Accelerates
Google Launches Voluntary Buyouts for UK Staff Amid AI-Driven Company Realignment
UK braces for freezing snap as snow and ice warnings escalate
Majority of UK Novelists Fear AI Could Displace Their Work, Cambridge Study Finds
UK's Carrier Strike Group Achieves Full Operational Capability During NATO Drill in Mediterranean
Trump and Mamdani to Meet at the White House: “The Communist Asked”
Nvidia Again Beats Forecasts, Shares Jump in After-Hours Trading
Wintry Conditions Persist Along UK Coasts After Up to Seven Centimetres of Snow
UK Inflation Eases to 3.6 % in October, Opening Door for Rate Cut
UK Accelerates Munitions Factory Build-Out to Reinforce Warfighting Readiness
UK Consumer Optimism Plunges Ahead of November Budget
A Decade of Innovation Stagnation at Apple: The Cook Era Critique
Caribbean Reparations Commission Seeks ‘Mutually Beneficial’ Justice from UK
EU Insists UK Must Contribute Financially for Access to Electricity Market and Broader Ties
UK to Outlaw Live-Event Ticket Resales Above Face Value
President Donald Trump Hosts Saudi Crown Prince Mohammed bin Salman at White House to Seal Major Defence and Investment Deals
German Entertainment Icons Alice and Ellen Kessler Die Together at Age 89
UK Unveils Sweeping Asylum Reforms with 20-Year Settlement Wait and Conditional Status
UK Orders Twitter Hacker to Repay £4.1 Million Following 2020 High-Profile Breach
Popeyes UK Eyes Century Mark as Fried-Chicken Chain Accelerates Roll-out
Two-thirds of UK nurses report working while unwell amid staffing crisis
Britain to Reform Human-Rights Laws in Sweeping Asylum Policy Overhaul
Nearly Half of Job Losses Under Labour Government Affect UK Youth
UK Chancellor Reeves Eyes High-Value Home Levy in Budget to Raise Tens of Billions
UK Urges Poland to Choose Swedish Submarines in Multi-Billion € Defence Bid
US Border Czar Tom Homan Declares UK No Longer a ‘Friend’ Amid Intelligence Rift
UK Announces Reversal of Income Tax Hike Plans Ahead of Budget
Starmer Faces Mounting Turmoil as Leaked Briefings Ignite Leadership Plot Rumours
UK Commentator Sami Hamdi Returns Home After US Visa Revocation and Detention
UK Eyes Denmark-Style Asylum Rules in Major Migration Shift
UK Signals Intelligence Freeze Amid US Maritime Drug-Strike Campaign
TikTok Awards UK & Ireland 2025 Celebrates Top Creators Including Max Klymenko as Creator of the Year
UK Growth Nearly Stalls at 0.1% in Q3 as Cyberattack Halts Car Production
Apple Denied Permission to Appeal UK App Store Ruling, Faces Over £1bn Liability
UK Chooses Wylfa for First Small Modular Reactors, Drawing Sharp U.S. Objection
Starmer Faces Growing Labour Backlash as Briefing Sparks Authority Crisis
×