London Daily

Focus on the big picture.
Thursday, Oct 08, 2026

'Unreasonable and unacceptable': Furious Emirates refuses to cut flights from Heathrow

'Unreasonable and unacceptable': Furious Emirates refuses to cut flights from Heathrow

Emirates, which operates six daily flights between Dubai and Heathrow alone, says it should not have to suffer because of the airport's failure to get up to speed after pandemic restrictions were lifted.
Emirates has rejected an order from Heathrow that the airline must cancel flights to and from the west London airport to comply with a cap on passenger numbers.

The Dubai-based carrier said that on Wednesday it had been given 36 hours to comply with Heathrow's order, as the airport attempts to ensure it can operate without further travel delays during the summer travel peak.

Airlines and airports globally have struggled to cope this year with high demand after the lifting of pandemic travel restrictions because of staff shortages.

Heathrow argues that airline ground-handling teams are yet to recover sufficiently to cope with booking volumes.

Emirates, which operates six daily flights between Dubai and Heathrow alone, said: "LHR [London Heathrow] last evening gave us 36 hours to comply with capacity cuts, of a figure that appears to be plucked from thin air.

"Their communications not only dictated the specific flights on which we should throw

out paying passengers, but also threatened legal action for non-compliance.

"This is entirely unreasonable and unacceptable, and we reject these demands."

It added: "Until further notice, Emirates plans to operate as scheduled to and from LHR."

Heathrow announced this week that despite airlines' own cuts to flights - many under the government's slot amnesty - it was imposing its own cap that would limit departing passenger numbers to 100,000 a day until mid-September.

It amounts to a cut of 4,000 passengers.

Heathrow also pleaded with its airline "partners" to stop selling additional tickets to help with that effort and minimise the effect on passengers and their own operations.

The demand prompted a furious reaction from airlines, with the head of an industry body accusing Heathrow of attempting to maximise its profits at their expense.

That sentiment has been echoed by Virgin Atlantic while BA, which has taken full advantage of the slot amnesty, responded by agreeing to cut six further short haul flights daily.

Emirates added: "The bottom line is, the LHR management team are cavalier about travellers and their airline customers.

"All the signals of a strong travel rebound were there, and for months, Emirates has been publicly vocal about the matter.

"We planned ahead to get to a state of readiness to serve customers and travel demand, including rehiring and training 1,000 A380 pilots in the past year.

"LHR chose not to act, not to plan, not invest. Now faced with an 'airmageddon' situation due to their incompetence and non-action, they are pushing the entire burden - of costs and the scramble to sort the mess - to airlines and travellers.

"The shareholders of London Heathrow should scrutinise the decisions of the LHR management team."

Heathrow said its cap was linked to shortages within airline ground-handling teams operating at 70% of normal capacity when demand stood at up to 85%.

"For months we have asked airlines to help come up with a plan to solve their resourcing challenges", the airport said, "but no clear plans were forthcoming and with each passing day the problem got worse.

"We had no choice but to take the difficult decision to impose a capacity cap designed to give passengers a better, more reliable journey and to keep everyone working at the airport safe.

"We have tried to be as supportive as possible to airlines and our 100k cap on daily departing passengers is significantly higher than the 64k cap at Schiphol.

"It would be disappointing if instead of working together, any airline would want to put profit ahead a safe and reliable passenger journey."
Newsletter

Related Articles

0:00
0:00
Close
Britain Maintains Diplomatic Mission in East Jerusalem Despite Israeli Closure Deadline
English Councils Push Government to Rethink Proposed Funding Cuts
Scottish Homebuilding Falls to Lowest Level in 11 Years
BBC Chief Matt Brittin Defends Restructuring as Staff Challenge Job Cuts
UK Finance Warns High Energy Costs and Bond Yields Are Complicating Fiscal Outlook
UK Adopts All 44 Recommendations on Regulating AI in Healthcare
Chancellor John Healey Prepares Autumn Budget as Borrowing Costs Strain Public Finances
UK Investigators See Strong Indications of Iranian Link After RAF Fairford Security Operation
Laura Trott Pledges Tighter Controls on Political Activism in UK Classrooms
Welsh Ministers Launch Long-Term Review of North Wales and Anglesey Crossings
Welsh Government Orders 18-Month Study of Road Solutions Around Newport
Reform UK MP Sarah Pochin Faces Scrutiny Over £800,000 Second Home Purchase
British Households Grow More Concerned About Fuel and Energy Prices
NHS Leaders Warn of Rising Winter Pressure on Emergency Departments
Kemi Badenoch Proposes £2.3 Billion Employer National Insurance Cut for Young Workers
Middle East Conflict Could Erase UK Fiscal Headroom, Economists Warn
Manchester City Found Guilty of Multiple Premier League Financial Rule Breaches
UK Security Services Find Strong Indications of Iranian Role in RAF Fairford Incident
Costa Coffee Returns to Operating Profit on Iced Drinks and Menu Changes
Asos Warns Customers After Unauthorized Access to Retail App and Data
Kemi Badenoch Puts Growth and Deregulation at Center of Conservative Conference
Campaigners Warn of Deepening Social Care Crisis for Disabled Adults
Study Finds Rising Early-Onset Cancer Rates Among Adults Under 50 in Britain
UK Coach Operators Warn High Diesel Prices Could Force Route Cuts
FCA Opens Independent Review Into Handling of Epstein-Linked Whistleblower Case
Argentina Vows to Block Falkland Islands Offshore Oil Development
UK Chancellor Prepares Fiscal Measures and Welfare Reforms Ahead of Autumn Budget
Sainsbury’s and Morrisons Explore Potential Multi-Billion-Pound Merger
UK Weighs Tariffs on Chinese Electric Vehicles to Align With European Union
UK Threatens Diplomatic Expulsions Over Planned Closure of East Jerusalem Consulate
UK Energy Price Cap Hits Three-Year High as Middle East Conflict Raises Costs
Seventh Arrest Made in Suspected Terror Plot at RAF Fairford
Systemic Education Collapse Sparks Mass Student Uprisings in France
Green Party Faces Backlash Over Resolution Equating Zionism With Racism
Conservatives Debate Scrapping Environmental Rules for New Homes
Cornwall Insight Warns UK Energy Bills Could Approach £2,000 This Winter
UK Coach Operators Warn of Service Cuts as Diesel Prices Exceed £2
Scottish Parliament Approves £68 Billion Budget With New Tax and Property Measures
FCA Opens Independent Review Into Handling of Epstein Whistleblower
UK Government Drops Plan to Suspend Jury Trials in England and Wales
Bank of England Holds Interest Rate at 3.75% as Markets Watch November
Two Iranian Nationals Charged Over Alleged Plot Targeting Manchester Jewish Community
UK Fiscal Headroom Halves to £11 Billion Ahead of Budget, EY Warns
US Bomber Withdrawal From RAF Fairford Prompts UK Security Review
Sarah Wakfer Appointed Chair of Northern Ireland’s Health and Care Regulator
Scotland Housing Completions Fall to 11-Year Low Amid National Shortage
UK Water Companies Face Tougher Oversight and Unannounced Regulatory Inspections
Middle East Conflict Pushes UK Fuel and Wholesale Energy Prices Higher
Andy Burnham Raises Prospect of Second Brexit Referendum in Review of UK-EU Relations
EY Warns UK Fiscal Headroom Has Halved to £11 Billion Ahead of Autumn Budget
×