London Daily

Focus on the big picture.
Thursday, Sep 17, 2026

'Unreasonable and unacceptable': Furious Emirates refuses to cut flights from Heathrow

'Unreasonable and unacceptable': Furious Emirates refuses to cut flights from Heathrow

Emirates, which operates six daily flights between Dubai and Heathrow alone, says it should not have to suffer because of the airport's failure to get up to speed after pandemic restrictions were lifted.
Emirates has rejected an order from Heathrow that the airline must cancel flights to and from the west London airport to comply with a cap on passenger numbers.

The Dubai-based carrier said that on Wednesday it had been given 36 hours to comply with Heathrow's order, as the airport attempts to ensure it can operate without further travel delays during the summer travel peak.

Airlines and airports globally have struggled to cope this year with high demand after the lifting of pandemic travel restrictions because of staff shortages.

Heathrow argues that airline ground-handling teams are yet to recover sufficiently to cope with booking volumes.

Emirates, which operates six daily flights between Dubai and Heathrow alone, said: "LHR [London Heathrow] last evening gave us 36 hours to comply with capacity cuts, of a figure that appears to be plucked from thin air.

"Their communications not only dictated the specific flights on which we should throw

out paying passengers, but also threatened legal action for non-compliance.

"This is entirely unreasonable and unacceptable, and we reject these demands."

It added: "Until further notice, Emirates plans to operate as scheduled to and from LHR."

Heathrow announced this week that despite airlines' own cuts to flights - many under the government's slot amnesty - it was imposing its own cap that would limit departing passenger numbers to 100,000 a day until mid-September.

It amounts to a cut of 4,000 passengers.

Heathrow also pleaded with its airline "partners" to stop selling additional tickets to help with that effort and minimise the effect on passengers and their own operations.

The demand prompted a furious reaction from airlines, with the head of an industry body accusing Heathrow of attempting to maximise its profits at their expense.

That sentiment has been echoed by Virgin Atlantic while BA, which has taken full advantage of the slot amnesty, responded by agreeing to cut six further short haul flights daily.

Emirates added: "The bottom line is, the LHR management team are cavalier about travellers and their airline customers.

"All the signals of a strong travel rebound were there, and for months, Emirates has been publicly vocal about the matter.

"We planned ahead to get to a state of readiness to serve customers and travel demand, including rehiring and training 1,000 A380 pilots in the past year.

"LHR chose not to act, not to plan, not invest. Now faced with an 'airmageddon' situation due to their incompetence and non-action, they are pushing the entire burden - of costs and the scramble to sort the mess - to airlines and travellers.

"The shareholders of London Heathrow should scrutinise the decisions of the LHR management team."

Heathrow said its cap was linked to shortages within airline ground-handling teams operating at 70% of normal capacity when demand stood at up to 85%.

"For months we have asked airlines to help come up with a plan to solve their resourcing challenges", the airport said, "but no clear plans were forthcoming and with each passing day the problem got worse.

"We had no choice but to take the difficult decision to impose a capacity cap designed to give passengers a better, more reliable journey and to keep everyone working at the airport safe.

"We have tried to be as supportive as possible to airlines and our 100k cap on daily departing passengers is significantly higher than the 64k cap at Schiphol.

"It would be disappointing if instead of working together, any airline would want to put profit ahead a safe and reliable passenger journey."
Newsletter

Related Articles

0:00
0:00
Close
Asthma Charity Warns of Major Gaps in Childhood Diagnostic Testing Across England
TUC Chief Paul Nowak Appointed to Bank of England Court
Bristol Opens £35 Million Deep-Tech Innovation Hub at Temple Quarter
Oxfordshire Village Votes Symbolically to Leave UK Over Asylum Housing Plan
Andy Burnham Deepens UK Defense and AI Cooperation With NATO and Canada
UK Government Announces Neonatal Safety Reforms After Thirlwall Inquiry
Bank of England Weighs Rate Decision as UK Inflation Rises to 3.1%
UK Health Unions Warn of Staffing Pressures as Public and Private Pay Growth Diverges
Rockstar Games Faces Tribunal Claims From 23 Former Grand Theft Auto VI Developers
UK Treasury Faces Tighter Budget Constraints as Borrowing Costs and Pension Spending Rise
Prime Minister Andy Burnham Sets Out Ten-Year Plan for Greater Public Oversight of Utilities
UK Economy Grows 0.4% in July as Services and Technology Activity Strengthen
Scotland, Wales and Northern Ireland Leaders Coordinate Push for UK Constitutional Change
Police Tighten Public-Order Measures After Anti-Immigration Protests in Dover and Portsmouth
UK Ministers Pressed for Answers After US Diplomat Accused of Child Abuse Images Leaves Britain
Jaguar Land Rover Pursues NATO Defense Contracts for Defender Vehicles
British Service Member Dies in Road Accident While Deployed in Ukraine
George Osborne Calls for Britain to Rejoin EU Customs Union
Anthropic Chief Dario Amodei Urges Faster UK Action on Advanced AI Risks
UK State Pension Set for 3.9% Rise Under Triple Lock
UK Labour Market Cools as Payrolled Employment Continues to Decline
Reform UK’s £72 Million in Donations Faces Scrutiny Under Proposed Retrospective Funding Rules
UK Doctors Warn Expanded Pharmacy First Scheme Could Put Patients at Risk
British Airlines Cut Short-Haul Capacity as Jet Fuel Costs Rise
UK News Publishers Forecast 40% Search Traffic Drop as AI Overviews Expand
Axel Springer Wins Approval for £575 Million Daily Telegraph Acquisition
London Mayor Sadiq Khan Opposes Heathrow Third Runway Over Climate Targets
Scotland, Wales and Northern Ireland Leaders Hold Summit Seeking Greater Autonomy
UK Energy Price Cap Set to Rise to £1,723 in October
UK Treasury Warns Middle East Conflict Is Threatening Economic Growth
Labour Moves to Retrospectively Cap Overseas Political Donations After Reform UK Funding Surge
HMRC Warns Nearly Seven Million Adults Are Unclear About State Pension Entitlements
UK Parliament Passes Sovereign Grant Reform Before Conference Recess
British Rail Passengers Gain Automatic Right to Switch Operators During Disruptions
Burnham Hosts Downing Street Business Summit as UK Fiscal Pressure Builds
Labour Government Moves to Challenge £72 Million in Reform UK Crypto Donations
UK Advertising Industry Warns Wider Junk Food Rules Could Put £1 Billion in Media Spending at Risk
Cornwall Opens Devolution Talks With UK Government Over Transport and Local Services
UK Parliament Considers Sovereign Grant Reform Setting Royal Funding at £99.9 Million
Trades Union Congress Calls for Income-Based Energy Tariff Funded by Higher Bank Levy
UK Prime Minister Rejects Second Scottish Independence Referendum
House of Lords Begins Scrutiny of Bill to Lower UK Voting Age to 16
Anthropic Says Claude Was Exploited in Weapons-Related and State-Linked Cyber Activity
Institute of Directors Urges UK Government to Avoid Business Tax Increases in Autumn Budget
Rising Gilt Yields Cut UK Fiscal Headroom to About £13 Billion Ahead of Budget
UK Economy Grows 0.4% in July as Services and Technology Activity Strengthen
UK Government Promises Clearer Student Loan Guidance After Repayment Backlash
Charities Warn Unpaid Carers May Die Before Receiving Government Compensation
Dover Unrest Prompts Review of UK Counter-Extremism Strategy
Celtic Summit Leaders Reassert Right to Pursue Independence From UK
×