London Daily

Focus on the big picture.
Thursday, Apr 09, 2026

Union in dispute with some of its own staff over pay and home working

Union in dispute with some of its own staff over pay and home working

Exclusive: Office staff at Salford HQ of Usdaw – who are represented by GMB union – reject pay offer
One of the UK’s biggest trade unions is facing potential strike action from some of its own staff in a dispute over pay and home working, a threat that the union’s general secretary has condemned as unnecessary and self-indulgent.

In a bitter internal wrangle at one of the unions most strongly supportive of the Labour leader, Keir Starmer, office staff at the Salford headquarters of Usdaw, which represents retail workers, have rejected a pay offer from the union of 3.5%.

The Usdaw employees, who are represented by the GMB union, are also seeking a commitment over potential home working, which staff say is not permitted.

But Paddy Lillis, the general secretary of Usdaw, the full name of which is the Union of Shop, Distributive and Allied Workers, said the full value of the pay offer was above 11% if an extra £1.3m committed to the union’s final salary pension scheme was taken into account.

Lillis said the dispute involved fewer than 100 of the union’s 400 staff, and that those represented by two other internal organisations had agreed to the union’s pay offer.

Lillis said he was “absolutely livid” with the GMB organisers involved, arguing that the discussions over home working should have been separated from those about pay.

“You’re asking me to change your contract of employment so some of you can work from home,” he said. “To me it’s an issue of policy, and I’ve asked them to not put it on the wage claim, so we can look at it next year.

“My main priority is to get this union back firing on all cylinders. We’ve lost 70,000 members over the two years of the pandemic. Our members are low paid, and all had to go to work during the pandemic to keep the country moving. I’ve told them – pick your battles, and this isn’t one to pick.

“Working from home is not a simple matter. There’s all sorts of issues around health and safety, insurance and keeping the service to members. That’s why I said I’d look at it next year. I’m disappointed in the small number that are holding the rest to ransom. We can’t pay the increase until this is resolved.”

Those involved in the dispute, Lillis added, should consider the plight of many of the shopworkers represented by Usdaw: “Some of them can’t even afford to buy food in their own supermarket, and we’re going on strike when we’re all well paid with good terms and conditions, as you’d expect from a trade union. I’m absolutely livid with them.”

Last month, Lillis called for “a degree of silence” from other union heads who have criticised Starmer over what they said was his lack of support for striking workers.

Karen Lewis, an organiser for the GMB, said: “GMB members employed at Usdaw are in dispute. They are seeking a cost of living pay increase and have unanimously rejected an offer of 3.5%.

“Their claim is to reflect the growing financial insecurities we all face. Staff are also seeking a commitment to explore new ways of working. GMB remains open to finding a mutual resolution to the dispute.”
Newsletter

Related Articles

0:00
0:00
Close
Meghan Markle’s Planned Australia Appearance Sparks Fresh Speculation
Starmer Warns Sustained Effort Needed to Ensure US–Iran Ceasefire Holds
UK to Partner with Shipping Industry to Rebuild Confidence in Strait of Hormuz, Cooper Says
UK Interest Rate Expectations Ease Following US–Iran Ceasefire Agreement
Starmer Signals Major Effort Needed to Fully Reopen Strait of Hormuz During Gulf Visit
UK Fuel Prices Face Ongoing Volatility Amid Global Pressures and Domestic Factors
Kanye West’s Planned Italy Festival Appearance Draws Debate After UK Entry Ban
Smuggling Routes Shift Toward Belgium as Migrant Crossings to UK Evolve
Ceasefire Offers Potential Relief for UK Fuel and Food Prices Amid Ongoing Uncertainty
Iran Conflict Raises Questions Over UK’s Global Influence and Military Preparedness
Senator McConnell Visits Kentucky to Highlight Federal Investment in Local Projects
Kanye West Barred from Entering UK as Legal Grounds Come into Focus
UK Denies Visa to Kanye West After Sponsors Withdraw from Wireless Festival
Trump-Era Forest Service Restructuring Leads to Closure of UK Lab Focused on Kentucky Woodland Health
Foreign Students in the UK Describe Harsh Living Conditions and Financial Pressures
Reform UK Proposes Visa Restrictions on Nations Pursuing Reparations Claims
Public Reaction Divides Over UK Decision to Bar Kanye West
Calls Grow for UK to Review US Base Access Following Concerns Over Escalating Rhetoric
UK Indicates It Will Not Permit Use of Its Bases for Potential US Strikes on Iran’s Energy Infrastructure
UK Prime Minister Defends Decision to Bar Kanye West, Questions Festival Booking
UK Accelerates Efforts to Harmonise Medical Technology Rules with United States
Wireless Festival Cancelled After Kanye West Denied Entry to the United Kingdom
Australia’s most decorated living soldier was arrested at Sydney Airport and charged with five counts of war-crime murder for the killing of unarmed Afghan civilians
The CIA’s Secret Technology That Can Find You by Your Heartbeat Successfully Locates Downed Airman
Operation Europe: Trump Deploys Vance to Hungary to Save the EU
King Charles Faces Criticism From Some UK Christians Over Absence of Easter Message
Former UK Defence Secretary Raises Concerns Over Ability to Counter Iran Missile Threat
UK Signals Non-Involvement in Iran Conflict as Trump Reasserts Firm Deterrence Stance
US and UK Strengthen Medical Device Cooperation Following Tariff Removal
Trump Backs Steve Hilton for California Governor, Highlighting Reform Agenda
UK Seeks Closer Ties With Anthropic as AI Policy Divergence Emerges Across Atlantic
Experts Warn of Evolving Extremism After Teens Arrested in UK Ambulance Arson Case
UK Convenes Talks to Safeguard Shipping Through Strait of Hormuz After Conflict Escalation
Trump Highlights Strong Leadership in Critique of UK Stance on Iran
UK Authorities Review Kanye West’s Entry Status Following Festival Backlash
UK Considers Deploying Aircraft Carrier for US Independence Day Celebrations Amid Renewed Transatlantic Focus
United Kingdom Moves to Attract AI Firm Anthropic Amid Tensions with US Defense Officials
RAF Intercepts Iranian Drones in Middle East to Defend Allied Security Interests
Labour Signals Shift on Foie Gras and Fur Restrictions to Advance EU Trade Talks
Seven Arrested Near RAF Base as UK Authorities Respond to Protest Activity
Economic Pressures Mount as Analysts Warn UK Growth Is Being Constrained by Policy Burdens
UK Green Party’s Push for Church-State Separation Sparks Debate Over National Identity
Strategic Island Emerges as Growing Challenge for United States and United Kingdom Defense Planning
Pepsi Pulls Sponsorship from UK Festival Following Backlash Linked to Kanye West
Signs Emerge of Declining Enthusiasm for Social Media in the United Kingdom
Security Alert Raised Ahead of Meghan Markle’s Planned Visit to Australia
UK Food Halls Defy Hospitality Slowdown, Emerging as Bright Spot in Challenging Market
UK Sets Firm Conditions for Military Action, Insisting on Legal Mandate and Clear Strategy
UK Medicines Regulator Launches Probe into Peptide Clinics Over Health Claims
New North Sea Drilling Unlikely to Significantly Cut UK Gas Imports, Analysis Finds
×