London Daily

Focus on the big picture.
Sunday, Nov 16, 2025

Union in dispute with some of its own staff over pay and home working

Union in dispute with some of its own staff over pay and home working

Exclusive: Office staff at Salford HQ of Usdaw – who are represented by GMB union – reject pay offer
One of the UK’s biggest trade unions is facing potential strike action from some of its own staff in a dispute over pay and home working, a threat that the union’s general secretary has condemned as unnecessary and self-indulgent.

In a bitter internal wrangle at one of the unions most strongly supportive of the Labour leader, Keir Starmer, office staff at the Salford headquarters of Usdaw, which represents retail workers, have rejected a pay offer from the union of 3.5%.

The Usdaw employees, who are represented by the GMB union, are also seeking a commitment over potential home working, which staff say is not permitted.

But Paddy Lillis, the general secretary of Usdaw, the full name of which is the Union of Shop, Distributive and Allied Workers, said the full value of the pay offer was above 11% if an extra £1.3m committed to the union’s final salary pension scheme was taken into account.

Lillis said the dispute involved fewer than 100 of the union’s 400 staff, and that those represented by two other internal organisations had agreed to the union’s pay offer.

Lillis said he was “absolutely livid” with the GMB organisers involved, arguing that the discussions over home working should have been separated from those about pay.

“You’re asking me to change your contract of employment so some of you can work from home,” he said. “To me it’s an issue of policy, and I’ve asked them to not put it on the wage claim, so we can look at it next year.

“My main priority is to get this union back firing on all cylinders. We’ve lost 70,000 members over the two years of the pandemic. Our members are low paid, and all had to go to work during the pandemic to keep the country moving. I’ve told them – pick your battles, and this isn’t one to pick.

“Working from home is not a simple matter. There’s all sorts of issues around health and safety, insurance and keeping the service to members. That’s why I said I’d look at it next year. I’m disappointed in the small number that are holding the rest to ransom. We can’t pay the increase until this is resolved.”

Those involved in the dispute, Lillis added, should consider the plight of many of the shopworkers represented by Usdaw: “Some of them can’t even afford to buy food in their own supermarket, and we’re going on strike when we’re all well paid with good terms and conditions, as you’d expect from a trade union. I’m absolutely livid with them.”

Last month, Lillis called for “a degree of silence” from other union heads who have criticised Starmer over what they said was his lack of support for striking workers.

Karen Lewis, an organiser for the GMB, said: “GMB members employed at Usdaw are in dispute. They are seeking a cost of living pay increase and have unanimously rejected an offer of 3.5%.

“Their claim is to reflect the growing financial insecurities we all face. Staff are also seeking a commitment to explore new ways of working. GMB remains open to finding a mutual resolution to the dispute.”
Newsletter

Related Articles

0:00
0:00
Close
Nearly Half of Job Losses Under Labour Government Affect UK Youth
UK Chancellor Reeves Eyes High-Value Home Levy in Budget to Raise Tens of Billions
UK Urges Poland to Choose Swedish Submarines in Multi-Billion € Defence Bid
US Border Czar Tom Homan Declares UK No Longer a ‘Friend’ Amid Intelligence Rift
UK Announces Reversal of Income Tax Hike Plans Ahead of Budget
Starmer Faces Mounting Turmoil as Leaked Briefings Ignite Leadership Plot Rumours
UK Commentator Sami Hamdi Returns Home After US Visa Revocation and Detention
UK Eyes Denmark-Style Asylum Rules in Major Migration Shift
UK Signals Intelligence Freeze Amid US Maritime Drug-Strike Campaign
TikTok Awards UK & Ireland 2025 Celebrates Top Creators Including Max Klymenko as Creator of the Year
UK Growth Nearly Stalls at 0.1% in Q3 as Cyberattack Halts Car Production
Apple Denied Permission to Appeal UK App Store Ruling, Faces Over £1bn Liability
UK Chooses Wylfa for First Small Modular Reactors, Drawing Sharp U.S. Objection
Starmer Faces Growing Labour Backlash as Briefing Sparks Authority Crisis
Reform UK Withdraws from BBC Documentary Amid Legal Storm Over Trump Speech Edit
UK Prime Minister Attempts to Reassert Authority Amid Internal Labour Leadership Drama
UK Upholds Firm Rules on Stablecoins to Shield Financial System
Brussels Divided as UK-EU Reset Stalls Over Budget Access
Prince Harry’s Remembrance Day Essay Expresses Strong Regret at Leaving Britain
UK Unemployment Hits 5% as Wage Growth Slows, Paving Way for Bank of England Rate Cut
Starmer Warns of Resurgent Racism in UK Politics as He Vows Child-Poverty Reforms
UK Grocery Inflation Slows to 4.7% as Supermarkets Launch Pre-Christmas Promotions
UK Government Backs the BBC amid Editing Scandal and Trump Threat of Legal Action
UK Assessment Mis-Estimated Fallout From Palestine Action Ban, Records Reveal
UK Halts Intelligence Sharing with US Amid Lethal Boat-Strike Concerns
King Charles III Leads Britain in Remembrance Sunday Tribute to War Dead
UK Retail Sales Growth Slows as Households Hold Back Ahead of Black Friday and Budget
Shell Pulls Out of Two UK Floating Wind Projects Amid Renewables Retreat
Viagogo Hit With £15 Million Tax Bill After HMRC Transfer-Pricing Inquiry
Jaguar Land Rover Cyberattack Pinches UK GDP, Bank of England Says
UK and Germany Sound Alarm on Russian-Satellite Threat to Critical Infrastructure
Former Prince Andrew Faces U.S. Congressional Request for Testimony Amid Brexit of Royal Title
BBC Director-General Tim Davie and News CEO Deborah Turness Resign Amid Editing Controversy
Tom Cruise Arrives by Helicopter at UK Scientology Fundraiser Amid Local Protests
Prince Andrew and Sarah Ferguson Face Fresh UK Probes Amid Royal Fallout
Mothers Link Teen Suicides to AI Chatbots in Growing Legal Battle
UK Government to Mirror Denmark’s Tough Immigration Framework in Major Policy Shift
UK Government Turns to Denmark-Style Immigration Reforms to Overhaul Border Rules
UK Chancellor Warned Against Cutting Insulation Funding as Budget Looms
UK Tenant Complaints Hit Record Levels as Rental Sector Faces Mounting Pressure
Apple to Pay Google About One Billion Dollars Annually for Gemini AI to Power Next-Generation Siri
UK Signals Major Shift as Nuclear Arms Race Looms
BBC’s « Celebrity Traitors UK » Finale Breaks Records with 11.1 Million Viewers
UK Spy Case Collapse Highlights Implications for UK-Taiwan Strategic Alignment
On the Road to the Oscars? Meghan Markle to Star in a New Film
A Vote Worth a Trillion Dollars: Elon Musk’s Defining Day
AI Researchers Claim Human-Level General Intelligence Is Already Here
President Donald Trump Challenges Nigeria with Military Options Over Alleged Christian Killings
Nancy Pelosi Finally Announces She Will Not Seek Re-Election, Signalling End of Long Congressional Career
UK Pre-Budget Blues and Rate-Cut Concerns Pile Pressure on Pound
×