London Daily

Focus on the big picture.
Tuesday, Aug 11, 2026

Twitter is now relying more on AI to identify harmful content, says its new trust and safety chief

Twitter is now relying more on AI to identify harmful content, says its new trust and safety chief

Ella Irwin, Elon Musk's new head of trust and safety, told Reuters that Twitter now favors restrictions on certain content rather than deleting it.
Twitter is now relying more on artificial intelligence to identify harmful content, its new trust and safety chief told Reuters.

Ella Irwin, the new head of trust and safety, is the first Twitter executive to give an interview since Elon Musk took over the company on October 27. 

"The biggest thing that's changed is the team is fully empowered to move fast and be as aggressive as possible," Irwin told the news agency. She added that the company now favors restricting distribution of certain content, rather than deleting it entirely.

Her comments come as research revealed a spike in hate speech on Twitter, including a 500% surge in the use of the N-word, since Elon Musk took control. 

Slurs against gay men appeared on Twitter 2,506 times a day on average before Musk took control, but then jumped to 3,964 times a day, The New York Times reported.

Antisemitic posts referring to Jews or Judaism rose by more than 60 per cent in the fortnight after Musk completed his $44 billion takeover, per the report.

Musk has been under fire for mass layoffs and haphazard changes at Twitter, with many celebrities and politicians taking aim at his approach. 

Irwin said that Musk's top priority was safety, regardless of whether it affected growth or revenue. "He emphasizes that every single day, multiple times a day," she told Reuters.

The team in charge of child safety on the platform remained unchanged, according to Irwin, but Twitter had to backfill some roles following resignations. She declined to provide specific figures.

"He's encouraged the team to take more risks, move fast, get the platform safe," she said of Musk, adding the billionaire was focused on using AI more.

Irwin said Twitter will now automatically take down tweets that involve child safety reported by trusted figures with a track record of accurately flagging harmful posts.

Irwin said that Twitter, in collaboration with cybersecurity group Ghost Data, took down about 44,000 accounts involved in child safety violations.


French President Emmanuel Macron said on Friday that he had a "clear and honest" discussion with Musk about Twitter's content moderation policies during his visit to the US, just a day after flagging his concerns.

"Transparent user policies, significant reinforcement of content moderation and protection of freedom of speech: efforts have to be made by Twitter to comply with European regulations," Macron said in a tweet after his meeting with Twitter's new owner on Friday afternoon.

Twitter didn't immediately respond to a request for comment by Insider.
Newsletter

Related Articles

0:00
0:00
Close
Nicola Sturgeon Says She Has No Contact With Estranged Husband After SNP Embezzlement Case
Police Arrest Two Men After Aberdeenshire Defense Technology Office Break-In
Greater Manchester Councils Gain Powers to Restrict New Vape and Betting Shops
Coroner Finds Treasury Workplace Failures Contributed to Personal Assistant’s Suicide
English and Welsh Courts Ban Meta Smart Glasses Over Recording and Privacy Risks
Strait of Hormuz Disruption Could Double UK Inflation and Trigger Recession, Forecasters Warn
UK Expands Global Talent Visa Scheme to Support Research-Intensive Companies
UK Equity Funds Suffer Record One Point Six Billion Pound Outflow Amid Capital Gains Tax Fears
Three-Quarters of England Enters Drought as Fifth Summer Heatwave Raises Economic Risks
UK Hiring Stabilizes for First Time Since 2022 as Employers Adjust to Higher Payroll Costs
UK Chancellor Orders Whitehall Spending Cuts as Public Debt Exceeds Three Trillion Pounds
UK Manufacturing Output Records Fourth Straight Month of Growth
UK Condemns Russian Torture of Ukrainian Prisoners and Recruitment of Foreign Nationals
Long-Lost Royal Navy Warship HMS Tiger Found in English Channel After 118 Years
Northern Ireland Finance Minister Seeks Urgent Treasury Talks Over Regional Budget Pressures
UK Government Targets Subscription Traps and Misleading Discounts in New Consumer Rules
Alleged Cartel Boss Daniel Kinahan Extradited From Dubai to Face Criminal Charges
AI Chatbots Challenge Traditional News Consumption and Raise Job Concerns
Andy Burnham Government Promises Crackdown on Exploitative Business Practices
UK University Funding Model Faces Growing Pressure From Unsustainable Student Debt
Government Urged to Subsidise Energy Bills for Vulnerable UK Households
UK Military Spending Plans Threaten to Deepen Infrastructure Funding Gap
Israeli Government Rejects US Peace Framework for Gaza
New Labour Government Signals Closer Economic and Strategic Ties With European Union
Amber Heat-Health Alerts Issued Across England as Temperatures Threaten 36 Degrees
UK Economy Expected to Grow Despite Energy and Supply Chain Shock From Iran Conflict
Foreign Social Media Accounts Drove Disinformation During Belfast and Southampton Riots
Record Number of Migrants Cross English Channel in Single Vessel as Smugglers Deploy Mega-Dinghies
Russia’s A7 Builds a State-Linked Payments Network Beyond Western Sanctions
Reports of Mark Zuckerberg-Linked Superyacht Declining Rescue Assistance Draw Maritime Scrutiny
Preserving Three Banksy Artworks in London Has Cost Taxpayers Nearly £150,000
Four Ugandan Athletes Disappear From Delegation After UK Sporting Events
French Authorities Report Channel Interventions as Cross-Border Migration Dispute Continues
Home Office Admits Error in Settled Status Case Involving Long-Term Italian Resident
Unite Calls for Independent Review of UK Budget Watchdog's Fiscal Forecasting Rules
Thinktank Calls for £175 Annual Energy Bill Cut for Low-Income Households
Foreign-Linked Social Media Accounts Amplified Recent Unrest in Belfast and Southampton, Analysis Finds
London Mayor Sadiq Khan Orders Westminster to Drop Proposed Soho and West End Hospitality Ban
Royal Navy Deployments to Monitor Russian Activity in UK Waters Rise 25 Percent
UK Economy Expected to Grow 0.4 Percent in Second Quarter Despite Geopolitical Pressures
Andy Burnham Launches Cost-of-Living Measures Targeting Subscription Traps and Misleading Discounts
Hyper-Realistic Reborn Dolls Draw Collectors Seeking Comfort and Craft
Gen Z Cuts Back on Dating as a Night Out Nears $200
Patients Turn to Artificial Intelligence for Therapy as Psychiatrists Warn of Privacy and Clinical Risks
Couples Embrace ‘Sleep Divorce’ to Protect Rest and Reduce Tension
Meta Ordered to Pay $567 Million and Change Facebook and Instagram Safeguards for Children
Up to only 10 Months in Prison for Swedish Officer’s Murderer Sparks Anger
Success: Nvidia Turned Gaming Chips Into the Engine of the AI Boom
Jorge Messi, Lionel Messi’s Father and Longtime Agent, Dies at 68
AI’s Next Bottleneck Is Power, Not Just Nvidia Chips
×