London Daily

Focus on the big picture.
Wednesday, Mar 18, 2026

Twitter is now relying more on AI to identify harmful content, says its new trust and safety chief

Twitter is now relying more on AI to identify harmful content, says its new trust and safety chief

Ella Irwin, Elon Musk's new head of trust and safety, told Reuters that Twitter now favors restrictions on certain content rather than deleting it.
Twitter is now relying more on artificial intelligence to identify harmful content, its new trust and safety chief told Reuters.

Ella Irwin, the new head of trust and safety, is the first Twitter executive to give an interview since Elon Musk took over the company on October 27. 

"The biggest thing that's changed is the team is fully empowered to move fast and be as aggressive as possible," Irwin told the news agency. She added that the company now favors restricting distribution of certain content, rather than deleting it entirely.

Her comments come as research revealed a spike in hate speech on Twitter, including a 500% surge in the use of the N-word, since Elon Musk took control. 

Slurs against gay men appeared on Twitter 2,506 times a day on average before Musk took control, but then jumped to 3,964 times a day, The New York Times reported.

Antisemitic posts referring to Jews or Judaism rose by more than 60 per cent in the fortnight after Musk completed his $44 billion takeover, per the report.

Musk has been under fire for mass layoffs and haphazard changes at Twitter, with many celebrities and politicians taking aim at his approach. 

Irwin said that Musk's top priority was safety, regardless of whether it affected growth or revenue. "He emphasizes that every single day, multiple times a day," she told Reuters.

The team in charge of child safety on the platform remained unchanged, according to Irwin, but Twitter had to backfill some roles following resignations. She declined to provide specific figures.

"He's encouraged the team to take more risks, move fast, get the platform safe," she said of Musk, adding the billionaire was focused on using AI more.

Irwin said Twitter will now automatically take down tweets that involve child safety reported by trusted figures with a track record of accurately flagging harmful posts.

Irwin said that Twitter, in collaboration with cybersecurity group Ghost Data, took down about 44,000 accounts involved in child safety violations.


French President Emmanuel Macron said on Friday that he had a "clear and honest" discussion with Musk about Twitter's content moderation policies during his visit to the US, just a day after flagging his concerns.

"Transparent user policies, significant reinforcement of content moderation and protection of freedom of speech: efforts have to be made by Twitter to comply with European regulations," Macron said in a tweet after his meeting with Twitter's new owner on Friday afternoon.

Twitter didn't immediately respond to a request for comment by Insider.
Newsletter

Related Articles

0:00
0:00
Close
UK Security Adviser Viewed US-Iran Nuclear Deal as Within Reach Before Sudden Escalation
UK Prime Minister Urges Continued Focus on Ukraine Amid Escalating Iran Conflict
UK Introduces New Safeguards to Shield Lenders from Bank Run Risks
UK Promotional Products Market Surpasses £1.3 Billion as Demand Strengthens in 2025
Reeves Pushes for Deeper UK-EU Economic Ties to Revive Growth
UK Security Adviser Saw No Imminent Iranian Nuclear Threat Days Before War Erupted
France Signals Warm Welcome for UK Return to EU Single Market Amid Renewed Cooperation Talks
UK Defence Official Criticises Boeing Over Delays to E-7 Wedgetail Programme
UK Urged to Secure Quantum Talent as Minister Warns Against Repeating AI Setbacks
UK Mayors Set to Gain New Spending Powers Under Reeves’ Fiscal Devolution Plan
Western Allies Urge Restraint as Israel Weighs Expanded Ground Operation in Lebanon
Trump Warns NATO Faces ‘Very Bad’ Future Without Stronger Allied Support in Iran Conflict
UK Minister Says Britain Not Bound to Support Every Demand From U.S. President
Starmer Tells Trump Britain Will Not Be Drawn Into Wider Iran War
Starmer Tells Trump Britain Will Not Be Drawn Into Wider Iran War
UK Set to Introduce Steel Tariffs of Up to 50 Percent in New Industrial Strategy
European Governments Decline Trump’s Call to Send Warships to Reopen Strait of Hormuz
Fears Over Iran Conflict Weigh on UK Consumer Confidence
Starmer Says UK Working With Allies on Hormuz Shipping Plan After Trump Raises Pressure
Iran War and Energy Shock Shake Britain’s Economy and Political Debate
Deadly Meningitis Outbreak at UK University Leaves Two Dead and Several Seriously Ill
Deadly Meningitis Outbreak at UK University Leaves Two Dead and Several Seriously Ill
King Charles and Queen Camilla Share Personal Tributes to Their Mothers on UK Mother’s Day
Prince William Honors Princess Diana with Mother’s Day Tribute
UK Economy Stalls in January as Households Cut Back on Eating Out
AI-Generated Singer Becomes Viral Voice for Iranians With New Anthem
London Private Club Founder Plans Exclusive Palm Beach Venue Near Trump’s Mar-a-Lago
Ed Davey Urges Britain to Build Fully Independent Nuclear Missile Capability
What the UK Covid Inquiry Is and How It Investigates Britain’s Pandemic Response
What the UK Covid Inquiry Is and How It Investigates Britain’s Pandemic Response
US Treasury Links British Polo Patrons to Alleged Venezuelan Oil Proceeds Laundering Scheme
Hundreds Gather in London Despite Ban on Annual Pro-Palestinian March
Two Dead and Multiple Students Seriously Ill After Invasive Meningitis Outbreak at UK University
UK Considers Deploying Ships and Mine-Hunting Drones to Reopen Strait of Hormuz
Starmer and Trump Discuss Urgent Need to Reopen Strait of Hormuz Amid Escalating Iran Conflict
Prince Harry and Meghan Markle’s Planned Australia Visit Draws Mixed Reaction From Local Communities
Trump Calls on France and UK to Help Safeguard Strait of Hormuz Shipping Route
Boris Johnson Labels Bitcoin a ‘Ponzi Scheme’, Sparking Debate in Crypto World
UK Considers Targeted Aid for Vulnerable Households as Energy Costs Rise
Stellantis Urges Immediate Review of UK Electric Vehicle Sales Targets
Home Office Reverses Course to Allow Some Dual Nationals to Enter UK Using EU Passports
Reform UK Proposes Replacing Top Civil Servants With Officials Aligned to Government Agenda
Netflix Adds Critically Acclaimed ‘Best Film of 2025’ With Perfect Rotten Tomatoes Score
‘The Sums Don’t Add Up’: UK Farmers Hit by Soaring Costs as Iran War Disrupts Global Supplies
Confidential UK Biobank Health Records Found Online After Researchers Accidentally Expose Data
Trump Urges Britain and Allies to Deploy Warships to Safeguard Strait of Hormuz
Trump Urges Britain and Allies to Deploy Warships to Safeguard Strait of Hormuz
Middle East War Highlights Strategic Importance of Strong UK–Ireland Cooperation
Weak Growth Signals UK Economy Was Faltering Even Before Middle East Energy Shock
Marks & Spencer Tops UK Fashion Retail Rankings as Most Considered Brand
×