London Daily

Focus on the big picture.
Sunday, Mar 29, 2026

Zappos CEO Tony Hsieh Speaks Onstage

Tony Hsieh, man who introduced advertising to the internet, dead at 46

The former Zappos CEO played a major role in the redevelopment of downtown Las Vegas in recent years.

Tony Hsieh, the former CEO of Zappos.com who pioneered internet advertising and revolutionized the shoe business, died on Friday aged 46. He was with family at the time.

Hsieh had retired from Zappos, the iconic online shoe retailer, earlier this year after 21 years. He'd also been a key figure in revitalizing downtown Las Vegas, as well as an inspiration to other entrepreneurs.

"It is with very heavy hearts that we are sharing some very sad news with all of you, as we have learned that Tony passed away earlier today," Zappos CEO Kedar Deshpande said in a letter posted to the company's website.

"Though Tony retired this past summer, we know what a tremendous impact he has had on both Zappos and on Zapponians, as he has dedicated the past 20 years focusing on the success of both the company and our employees."

His cause of death has not been announced.

Hsieh is widely regarded as the man who brought advertising to the internet through advertising network LinkExchange, which he co-founded in 1996.

Microsoft purchased LinkExchange for $265 million in 1998 when Hsieh was just 24 years old. He went on to invest $500,000 in ShoeSite.com in 1999, an idea conceived by a younger entrepreneur, Nick Swinmurn.

The name was soon changed to Zappos and it became a pioneer of ecommerce. The company was sold to Amazon in 2009 for 10 million shares of stock, which Hsieh said were worth $1.2 billion at the time.

As CEO of Zappos, Hsieh was famous for his emphasis on customer service and the company was widely praised for its treatment of employees. Hsieh also wrote a New York Times best-selling book Delivering Happiness: A Path to Profits, Passion, and Purpose.

"A lot of our growth and innovation moving forward will be based on thinking about what we're in the business of differently," Hsieh told Footwear News last year. "We used to say we're a service company that just happens to sell shoes, and now it's turned into: We're a service company that just happens to sell blank."

Hsieh later focused on revitalizing parts of Las Vegas, where Zappos was based. Nevada Governor Steve Sisolak offered his condolences overnight and praised Hsieh's work in the state.

"Tony Hsieh played a pivotal role in helping transform Downtown Las Vegas," Sisolak tweeted. "Kathy and I send our love and condolences to Tony's family and friends during this difficult time."

Newsletter

Related Articles

0:00
0:00
Close
Thousands Rally in London to Oppose Rise of Far-Right Movements
Hong Kong Official Rejects Allegations of Surveillance Orders Targeting UK-Based Dissidents
PayPal Expands Cryptocurrency Services to Allow UK Users to Buy and Sell Bitcoin
UK Minister Challenges Reform Party’s ‘Pro-Family’ Agenda as Debate Intensifies
Concerns Grow Over Meningitis Risk Among UK Students Amid Warning Signs of New Outbreaks
Japanese Grand Prix 2026: Schedule, UK Start Times and Full Broadcast Details
Electric Vehicles Seen as Strategic Solution to UK Fuel Reserve Concerns
Rise of Lone-Actor Threats and Online Radicalisation Drives New Wave of Antisemitic Attacks in the UK
Canada Advances Plan to Ban Cryptocurrency Donations in Election Campaigns
UK Faces Looming Medicine Shortages as Iran Conflict Threatens Supply Chains
Deadly Meningitis Outbreak in the U.K. Highlights Urgent Need for Vaccination
Fresh Claims Emerge Over Harry and Meghan’s Australia Visit as Insider Speaks Out
NATO Assessment Indicates UK Defence Spending Has Fallen Below Alliance Average
FTSE 100 Slips as Middle East Tensions Weigh on Investor Sentiment
UK Economy Begins to Feel Early Impact of Iran Conflict as Policy Challenges Intensify
Russian National Jailed in UK After Assault Case Linked to Barron Trump’s Alert
Energy Price Surge Accelerates Shift Away from Fossil Fuels in UK Homes
UK Museums House More Than 260,000 Human Remains, New Report Reveals
Surging UK Gilt Yields Reflect Inflation Pressures and Fiscal Uncertainty
UK Issues Updated Guidance on Children’s Screen Time with Focus on Balance and Wellbeing
UK Migration Figures Show Shifting Trends Across Asylum, Visas and Channel Crossings
UK Watchdog Launches Probe into Five Firms Over Alleged Fake Reviews and Ratings
Jaguar Land Rover Halts Production at UK Plant Amid Supplier Disruption
UK Police Reverse Position, Confirm Arrests Will Resume for Palestine Action Protests
UK Small Businesses Face Europe’s Steepest Cost Pressures, New Survey Reveals
US Envoy Urges UK to Proceed with King’s Visit Amid Diplomatic Sensitivities
FTSE 100 Drops Over One Percent as Middle East Tensions Weigh on Markets
UK CO2 Plant Set to Reopen as Authorities Move to Safeguard Supplies Amid Middle East Tensions
Trump Urges Stronger Defence Investment as He Questions Allied Naval Capabilities
New COVID Variant Detected in UK Raises Concerns Over Vaccine Effectiveness
FTSE Russell Moves to Standardise Free-Float Rules for UK and International Listings
HBO Max Launches in UK and Ireland, Marking Major Step in Global Streaming Expansion
UK Signals Readiness to Seize Russian ‘Shadow Fleet’ Vessels in Escalation of Sanctions Enforcement
Escalating Middle East Conflict Seen as Major Threat to UK Economic Stability
Early Challenges Mark Prince Harry and Meghan’s Australia Visit
UK Government Rejects Cover-Up Claims After Theft of Former PM Aide’s Phone
Cyprus Opens Strategic Talks with UK Over Sovereign Base Areas
UK Faces Risk of Sharp Inflation Surge Despite Stable Pre-Crisis Figures
UK Police Arrest Two Over Suspected Antisemitic Arson as Iran Link Investigated
UK Inflation Holds at Three Percent Ahead of Oil Price Shock from Iran Conflict
UK Fuel Prices Face Upward Pressure as Global Oil Trends Raise Cost Outlook
Girlguiding UK Sets September Deadline for Membership Policy Change Affecting Trans Participants
Germany and UK Accelerate Wind Power Expansion to Strengthen Energy Security
UK Moves to Ban Cryptocurrency Donations to Political Parties Over Foreign Influence Concerns
UK and Turkey Finalise Major Air Defence Agreement Worth Billions
Apple Introduces Mandatory Age Verification for iPhone Users in the UK
Diverging Views Emerge Over Meghan Markle’s Planned Australia Appearance
Trump Signals Frustration with UK Leadership Amid Diverging Approaches to Iran Conflict
UK Government Takes Control of Hunterston B as Landmark Nuclear Decommissioning Begins
UK Public Inflation Expectations Jump Sharply in March, Raising Pressure on Bank of England
×