London Daily

Focus on the big picture.
Sunday, Sep 20, 2026

Zappos CEO Tony Hsieh Speaks Onstage

Tony Hsieh, man who introduced advertising to the internet, dead at 46

The former Zappos CEO played a major role in the redevelopment of downtown Las Vegas in recent years.

Tony Hsieh, the former CEO of Zappos.com who pioneered internet advertising and revolutionized the shoe business, died on Friday aged 46. He was with family at the time.

Hsieh had retired from Zappos, the iconic online shoe retailer, earlier this year after 21 years. He'd also been a key figure in revitalizing downtown Las Vegas, as well as an inspiration to other entrepreneurs.

"It is with very heavy hearts that we are sharing some very sad news with all of you, as we have learned that Tony passed away earlier today," Zappos CEO Kedar Deshpande said in a letter posted to the company's website.

"Though Tony retired this past summer, we know what a tremendous impact he has had on both Zappos and on Zapponians, as he has dedicated the past 20 years focusing on the success of both the company and our employees."

His cause of death has not been announced.

Hsieh is widely regarded as the man who brought advertising to the internet through advertising network LinkExchange, which he co-founded in 1996.

Microsoft purchased LinkExchange for $265 million in 1998 when Hsieh was just 24 years old. He went on to invest $500,000 in ShoeSite.com in 1999, an idea conceived by a younger entrepreneur, Nick Swinmurn.

The name was soon changed to Zappos and it became a pioneer of ecommerce. The company was sold to Amazon in 2009 for 10 million shares of stock, which Hsieh said were worth $1.2 billion at the time.

As CEO of Zappos, Hsieh was famous for his emphasis on customer service and the company was widely praised for its treatment of employees. Hsieh also wrote a New York Times best-selling book Delivering Happiness: A Path to Profits, Passion, and Purpose.

"A lot of our growth and innovation moving forward will be based on thinking about what we're in the business of differently," Hsieh told Footwear News last year. "We used to say we're a service company that just happens to sell shoes, and now it's turned into: We're a service company that just happens to sell blank."

Hsieh later focused on revitalizing parts of Las Vegas, where Zappos was based. Nevada Governor Steve Sisolak offered his condolences overnight and praised Hsieh's work in the state.

"Tony Hsieh played a pivotal role in helping transform Downtown Las Vegas," Sisolak tweeted. "Kathy and I send our love and condolences to Tony's family and friends during this difficult time."

Newsletter

Related Articles

0:00
0:00
Close
Addison Lee Founder Loses £20 Million UK Tax Tribunal Case
BrewDog Creditors Face Losses on About £190 Million of Debt
Harrods Seeks to Recover Abuse Compensation Costs From Mohamed Al Fayed’s Estate
Ed Davey Targets Reform UK as Liberal Democrat Conference Opens
Great Britain Retail Sales Rise 0.5% in August
NHS England Approves Life-Extending Treatment for Incurable Breast Cancer
Proposals to Limit NHS ADHD Diagnoses Draw Criticism From Patient Groups
Resolution Foundation Warns of Housing Cost Crunch for Low-Income UK Families
BBC Cash Reserves Fall to Decade Low as Annual Deficit Reaches £121 Million
Millisecond Software Error Triggered Major UK Air Traffic Control Disruption
Twenty Women Underwent Unnecessary Mastectomies During NHS Cancer Care
Sensitive UK Police Data Found Vulnerable to Access by Foreign Actors
British Steel Faces Renewed Pressure for a Long-Term Financial Plan
MPs Urge Government to End Thames Water Restructuring Talks With U.S. Hedge Funds
Andy Burnham Warns of Difficult UK Budget Choices as Inflation Returns to 3.1%
England Tightens School Food Standards With Restrictions on Deep-Fried and High-Sugar Foods
Oxfordshire Village Votes Symbolically to Leave UK Over Proposed Asylum Centre
Michael Marra Elected Leader of Scottish Labour
BBC Cash Reserves Fall Sharply as Financial Pressures Mount
George Osborne Calls for UK to Rejoin EU Customs Union
UK Explores Joining Canada-Led Global Defence Bank
Thirlwall Inquiry Highlights Management Failures Surrounding Lucy Letby Crimes
Parliamentary Committee Calls for New UK Law to Address AI Risks to Human Rights
UK Considers Giving Regional Mayors Greater Oversight of Water Companies
UK Opposition Presses Burnham for Stronger Response to Russian Security Threats
Reform UK Faces Scrutiny Over £72 Million in Donations as Political Finance Rules Tighten
Millisecond Software Failure Behind UK Air-Traffic Outage That Cancelled More Than 2,000 Flights
Bank of England Holds Interest Rate at 3.75% as Energy Prices Complicate Inflation Outlook
Burnham Warns of Difficult Choices in October Budget as UK Inflation Rises to 3.1%
Addison Lee Founder Loses £20.5 Million Non-Domicile Tax Case
BrewDog Creditors Face Heavy Losses After Collapse
Thirteenth Metropolitan Police Officer Dismissed Over Charing Cross Conduct
Oxfordshire Village Votes Symbolically to Leave UK Over Asylum Accommodation Plan
NHS Approves Life-Extending Treatment for Women With Incurable Breast Cancer
Software Defect Blamed for Major UK Air Traffic Disruption
Twenty Women Underwent Unnecessary Mastectomies at County Durham NHS Trust
British Steel Costs Taxpayers £1.3 Million a Day as MPs Demand Long-Term Plan
UK Parliament Advances Sovereign Grant Reform Setting Royal Funding at £99.9 Million
King Charles Urges Human-Centred Approach to Artificial Intelligence at Scotland Summit
House of Lords Begins Scrutiny of Voting-Age and Political Finance Reforms
UK Labour Market Shows Growing Divide Between Younger and Older Workers
Nearly Seven in 10 UK Small Businesses Delay or Cancel Growth Plans as Costs Rise
Andy Burnham Reaffirms UK Net-Zero Target Amid North Sea Energy Debate
UK Parliament Demands Credible Financial and Decarbonisation Plan for British Steel
MPs Urge Government to Reject Thames Water Rescue Deal and Prepare Special Administration
Bank of England Holds Rate at 3.75% as Energy Shock Raises Inflation Risks
TUC Calls for Social Energy Tariff Funded by Higher Taxes on Bank Profits
UK Parliament Enters Conference Recess After Advancing Sovereign Grant Legislation
King Charles Hosts Artificial Intelligence Leaders at Dumfries House Summit
Nearly Seven in Ten UK Small Businesses Delay or Cancel Growth Plans as Costs Rise
×