London Daily

Focus on the big picture.
Monday, Jan 26, 2026

Test-and-trace rules ‘wreaking havoc’ for pubs and restaurants

Test-and-trace rules ‘wreaking havoc’ for pubs and restaurants

Hospitality bosses warn of backdoor lockdown if self-isolation rules are not changed when Covid restrictions end

Bars, pubs and clubs may be forced into a backdoor lockdown beyond 19 July unless the government changes test-and-trace rules, industry bosses have warned.

Businesses across the country from Edinburgh to Chester, Oxford and London are being hit by waves of closures as staff are forced to self-isolate after being alerted by the NHS test and trace app over coming into contact with someone with Covid.

Under the current rules, workers who have come within 2 metres of a person with the virus must stay at home for 10 days even if they are vaccinated and have tested negative.

“The current guidelines are wreaking havoc among hospitality businesses and in essence enacting a further lockdown on large parts of the sector,” said Kate Nicholls, the chief executive of the trade body UKHospitality.

“If we continue down this road we will be besieged by individual business lockdowns, hindering the recovery of the sector as we start to ease restrictions,” said Michael Kill, the chief executive of the Night Time Industry Association, which represents thousands of pubs, clubs and bars.

“We are being inundated with businesses having to close due to staff being notified by test and trace, meaning thousands of workers are having to be sent home under the current isolation guidelines.”

About 400,000 people were reportedly instructed to quarantine last week by NHS test and trace staff or their NHS Covid app. The Adam Smith Institute thinktank has suggested that the number of people self-isolating could rise to 1.7 million by the end of next month.

The isolation rules and NHS app are causing havoc for businesses around the country with some towns seeing large parts of their entertainment district shuttered for weeks on end.

The Zuger’s of Chester coffee house and restaurant had to close after a group of staff were alerted by the NHS test and trace app.


In Chester about 20 venues were forced to close in different waves over about three weeks.

“You get up and running again, you think: ‘That’s it we’re back’ and then all of a sudden you’re closed again,” says Lee-Ann Helbling, the manager of Zuger’s coffee shop and restaurant in Chester. The venue had to close after a group of staff went for drinks elsewhere and were alerted by the NHS app that they had come into contact with a positive case.

“It needs someone to stand up and say this nonsense has got to stop,” says William Lees-Jones, the managing director of JW Lees, which runs 42 managed pubs and hotels in north-west England.

He says the number of his staff being asked to self-isolate by the NHS app has tripled in past few weeks from about 20 to more than 60 with the vast majority of those not ill or testing positive for Covid.

The group has had to close six venues as staff have been forced to self-isolate after being alerted by the NHS test and trace app on top of about a dozen that remain closed because they are music venues or too small to accommodate social-distancing measures.

“It has been a nightmare,” says Lees-Jones.

“With test and trace [the government] seems to have spent a lot of money on it and it doesn’t work. People have got to be asking big questions. We can’t have hundreds of thousands of people isolating because of a technology system, particularly when they aren’t ill.”

Ministers have considered plans to allow those who have had both Covid jabs to take daily tests instead, but it is not clear if changes will be in place by 19 July when lockdown is eased further.

UKHospitality is calling for a “test and remain” system in which vaccinated staff who have not tested positive for Covid can carry on working even if they have come into contact with a person carrying the virus.

“Testing needs to play a crucial role in how we learn to live with the virus and releasing people from isolation. We can no longer have a system that requires healthy, vaccinated and uninfected people to stay at home rather than go to work,” said Nicholls.

While many Chester venues have reopened, they fear more closures soon unless the rules are changed. And business owners warn the financial costs are mounting up, putting local jobs at risk.

The Chester Townhouse hotel was forced to close for nine days after a member of the kitchen staff tested positive.


One of the town’s bars, Telford’s Warehouse, closed for a week after a member of the kitchen staff was pinged by the NHS app and he had been in contact with both serving and back-of-house members. While all tested negative at the time, they had to remain off work.

“It is a precarious situation,” says the bar’s owner, Jeremy Horrill. “I lost thousands of pounds of profitability. Everybody went back on furlough that could. I lost stock as we are a real ale pub and nothing lasts more than a week. It is completely down to the luck of the draw.”

Steven Hesketh, the owner of the Townhouse hotel, said he made a “huge loss” when his business was forced to close for nine days after a member of the kitchen staff caught Covid.

The venue is now open, but Hesketh is having to work in the kitchen this weekend as one of his members of staff is isolating while a family member waits for test results.

“We are holding out for 19 July, but if that doesn’t come with some solution on isolation we may still have to close if another outbreak comes in our small team,” Hesketh says.

Newsletter

Related Articles

0:00
0:00
Close
Greenland’s NATO Stress Test: Coercion, Credibility, and the New Arctic Bargaining Game
Diego Garcia and the Chagos Dispute: When Decolonization Collides With Alliance Power
Trump Claims “Total” U.S. Access to Greenland as NATO Weighs Arctic Basing Rights and Deterrence
Air France and KLM Suspend Multiple Middle East Routes as Regional Tensions Disrupt Aviation
U.S. winter storm triggers 13,000-plus flight cancellations and 160,000 power outages
Poland delays euro adoption as Domański cites $1tn economy and zloty advantage
White House: Trump warns Canada of 100% tariff if Carney finalizes China trade deal
PLA opens CMC probe of Zhang Youxia, Liu Zhenli over Xi authority and discipline violations
ICE and DHS immigration raids in Minneapolis: the use-of-force accountability crisis in mass deportation enforcement
UK’s Starmer and Trump Agree on Urgent Need to Bolster Arctic Security
Starmer Breaks Diplomatic Restraint With Firm Rebuke of Trump, Seizing Chance to Advocate for Europe
UK Finance Minister Reeves to Join Starmer on China Visit to Bolster Trade and Economic Ties
Prince Harry Says Sacrifices of NATO Forces in Afghanistan Deserve ‘Respect’ After Trump Remarks
Barron Trump Emerges as Key Remote Witness in UK Assault and Rape Trial
Nigel Farage Attended Davos 2026 Using HP Trust Delegate Pass Linked to Sasan Ghandehari
Gold Jumps More Than 8% in a Week as the Dollar Slides Amid Greenland Tariff Dispute
BlackRock Executive Rick Rieder Emerges as Leading Contender to Succeed Jerome Powell as Fed Chair
Boston Dynamics Atlas humanoid robot and LG CLOiD home robot: the platform lock-in fight to control Physical AI
United States under President Donald Trump completes withdrawal from the World Health Organization: health sovereignty versus global outbreak early-warning access
FBI and U.S. prosecutors vs Ryan Wedding’s transnational cocaine-smuggling network: the fight over witness-killing and cross-border enforcement
Trump Administration’s Iran Military Buildup and Sanctions Campaign Puts Deterrence Credibility on the Line
Apple and OpenAI Chase Screenless AI Wearables as the Post-iPhone Interface Battle Heats Up
Tech Brief: AI Compute, Chips, and Platform Power Moves Driving Today’s Market Narrative
NATO’s Stress Test Under Trump: Alliance Credibility, Burden-Sharing, and the Fight Over Strategic Territory
OpenAI’s Money Problem: Explosive Growth, Even Faster Costs, and a Race to Stay Ahead
Trump Reverses Course and Criticises UK-Mauritius Chagos Islands Agreement
Elizabeth Hurley Tells UK Court of ‘Brutal’ Invasion of Privacy in Phone Hacking Case
UK Bond Yields Climb as Report Fuels Speculation Over Andy Burnham’s Return to Parliament
America’s Venezuela Oil Grip Meets China’s Demand: Market Power, Legal Shockwaves, and the New Rules of Energy Leverage
TikTok’s U.S. Escape Plan: National Security Firewall or Political Theater With a Price Tag?
Trump’s Board of Peace: Breakthrough Diplomacy or a Hostile Takeover of Global Order?
Trump’s Board of Peace: Breakthrough Diplomacy or a Hostile Takeover of Global Order?
The Greenland Gambit: Economic Genius or Political Farce?
The Greenland Gambit: Economic Genius or Political Farce?
The Greenland Gambit: Economic Genius or Political Farce?
Will AI Finally Make Blue-Collar Workers Rich—or Is This Just Elite Tech Spin?
Prince William to Make Official Visit to Saudi Arabia in February
Prince Harry Breaks Down in London Court, Says UK Tabloids Have Made Meghan Markle’s Life ‘Absolute Misery’
Malin + Goetz UK Business Enters Administration, All Stores Close
EU and UK Reject Trump’s Greenland-Linked Tariff Threats and Pledge Unified Response
UK Deepfake Crackdown Puts Intense Pressure on Musk’s Grok AI After Surge in Non-Consensual Explicit Images
Prince Harry Becomes Emotional in London Court, Invokes Memory of Princess Diana in Testimony Against UK Tabloids
UK Inflation Rises Unexpectedly but Interest Rate Cuts Still Seen as Likely
AI vs Work: The Battle Over Who Controls the Future of Labor
Buying an Ally’s Territory: Strategic Genius or Geopolitical Breakdown?
AI Everywhere: Power, Money, War, and the Race to Control the Future
Trump vs the World Order: Disruption Genius or Global Arsonist?
Trump vs the World Order: Disruption Genius or Global Arsonist?
Trump vs the World Order: Disruption Genius or Global Arsonist?
Trump vs the World Order: Disruption Genius or Global Arsonist?
×