London Daily

Focus on the big picture.
Wednesday, Jun 24, 2026

States sue telecom company accused of making billions of robocalls to people on Do Not Call Registry

States sue telecom company accused of making billions of robocalls to people on Do Not Call Registry

Lawsuit alleges company also allegedly sent or transmitted scam calls about the Social Security Administration, Medicare, Amazon

Attorneys general in states across the U.S. joined in a lawsuit Tuesday against a telecommunications company that is accused of making 7.5 billion illegal robocalls to millions of people on the Do Not Call Registry.

The lawsuit was filed in U.S. District Court in Phoenix, Arizona, against Avid Telecom, its owner Michael Lansky and Stacey Reeves, its vice president.

It alleges that they violated the Telephone Consumer Protection Act, the Telemarketing Sales Rule and other federal and state telemarketing and consumer laws. The suit seeks a jury trial to determine damages.

Arizona Attorney General Kris Mayes said that in the billions of calls to those individuals, Avid Telecom used spoofed or invalid caller ID numbers, including more than 8.4 million calls that appeared to be coming from government and law enforcement agencies and private companies.

"Every day, countless Arizona consumers are harassed and annoyed by a relentless barrage of unwanted robocalls – and in some instances these illegal calls threaten consumers with lawsuits and arrest," Mayes said in a statement. "More disturbingly, many of these calls are scams designed to pressure frightened consumers, often senior citizens, into handing over their hard-earned money. Such a blatant disregard for consumer protection laws will not be tolerated and violators of these laws will be held accountable."

Kris Mayes, then-Democratic candidate for Arizona Attorney General, speaks at a Women's March rally outside the State Capitol on Oct. 8, 2022, in Phoenix.


The company also allegedly sent or transmitted scam calls about the Social Security Administration, Medicare, Amazon and DirecTV as well as auto warranties, employment and credit card interest rate reductions.

Mayes said that while the U.S. Telecom-led Industry Traceback Group, which notifies providers about known and suspected illegal robocalls sent across their networks, sent at least 329 notifications to Avid Telecom that it was transmitting these calls, the company continued to do so.

The attorneys general said Avid Telecom is a Voice over Internet Protocol service provider that sells data, phone numbers, dialing software and expertise to help customers make mass robocalls. Between December 2018 and January 2023, it facilitated more than 24.5 billion calls.

New York Attorney General Letitia James said, "Americans are sick and tired of their phones ringing off the hook with fraudulent robocalls."


"Americans are sick and tired of their phones ringing off the hook with fraudulent robocalls," said New York Attorney General James. "Seniors and vulnerable consumers have been scammed out of millions because of these illegal robocalls. Today we are suing Avid Telecom for facilitating these annoying and illegal calls and for hurting ordinary Americans."

Texas Attorney General Ken Paxton said, "We will take this fight to all who assist or enable these scam calls. If the telecom industry refuses to create and comply with reasonable regulations, then our Task Force will demand compliance."

Texas Attorney General Ken Paxton speaks to reporters in front of the U.S. Supreme Court in Washington, D.C., on April 26, 2022.


The legal action arises from the nationwide, bipartisan Anti-Robocall Multistate Litigation Task Force of 51 attorneys general and the District of Columbia. The task force was formed last year to investigate and take legal action against telecommunications companies routing volumes of robocall traffic.

The Federal Trade Commission and the Social Security Administration’s Office of the Inspector General also provided investigative assistance in this matter.

Avid Telecom did not immediately return FOX Business' request for comment on the matter, but the company's outside legal counsel, Neil Ende, told The Associated Press, "Contrary to the allegations in the complaint, Avid Telecom operates in a manner that is compliant with all applicable state and federal laws and regulations. The company has never been found by any court or regulatory authority to have transmitted unlawful traffic and it is prepared to meet with the attorneys general, as it has on many occasions in the past, to further demonstrate its good faith and lawful conduct.

"In this context, the company is disappointed that the attorneys’ general chose not to communicate their concerns directly before filing the lawsuit," Ende added. "While the company always prefers to work with regulators and law enforcement to address issues of concern, as necessary, the company will defend itself vigorously and vindicate its rights and reputation through the legal process."

Newsletter

Related Articles

0:00
0:00
Close
UK Biotechnology Sector Receives Increased Public Funding to Support Regional Growth
Police Chiefs Update National Protest Management Guidelines Amid Rising Demonstration Activity
UK Aviation Regulator Expands Support for Regional Airports to Strengthen Domestic Routes
CMA Launches Investigation Into Retail Pricing Across UK Grocery Sector
UK Energy Operator Warns of Winter Supply Pressures Despite Stable Overall Grid Outlook
UK Research Council Expands Funding for Regional Biotechnology and Life Sciences Clusters
UK Compensation Scheme for Post Office Horizon Scandal Reaches 80 Percent Completion
Police Chiefs Issue Updated National Guidance on Managing Large Public Demonstrations
UK Expands Regional Airport Funding Scheme to Boost Domestic Connectivity
UK Competition Watchdog Launches Inquiry Into Grocery Pricing Practices
National Grid Warns of Tight Energy Management Needs During Upcoming Winter Peak Demand
UK Education Department Introduces National Standards for AI Use in Secondary Schools
UK High Court Clears North Sea Carbon Capture Project After Final Legal Challenge Fails
Northern Ireland Leaders Hold Emergency Talks on Trade Disruption Under Windsor Framework
Welsh Government Moves to Expand Social Housing in Response to Severe Affordability Pressures
UK Economy Sees Unexpected Rise in Business Investment in Second Quarter, ONS Data Shows
Scottish Government Unveils Multi-Billion Pound Investment Plan for Renewable Energy and Grid Expansion
UK and EU Agree Enhanced Defence Cooperation Pact Covering Intelligence and North Sea Security
Prime Minister Orders Independent Review of NHS Performance After Record Waiting Lists
Bank of England Holds Interest Rates at 5 Percent as Services Inflation Remains Persistent
UK Heatwave Disrupts Transport, Healthcare and Public Services as Red Weather Alerts Expand Nationwide
Barclays Warns of Growing Cyber Risk Divide Between Large UK Firms and Micro Businesses
European Defence Plans Including Ukraine Integration Prompt UK Strategic Reassessment
UK Equity Markets React as US–Iran Peace Roadmap Eases Oil Price Pressures
United Kingdom Expands Global Clean Energy Partnerships With Brazil, Morocco and Tanzania
Lord David Frost Urges Incoming UK Leadership to Abandon EU Regulatory Reset Strategy
Housing Groups Support Amendment to Strengthen Fire and Gas Safety Access Powers in Social Housing
South London NHS Estates Staff Ballot on Industrial Action Over Pay Structures in Hospital Maintenance Services
United Kingdom Government Invests £60 Million in AI Research Labs at Oxford and University College London
Barclays Cyber Security Report Highlights Rising Threat Exposure Among UK Small Businesses in AI-Driven Attacks
UK Met Office Heatwave Triggers Transport Warnings as Rail Operators Urge Cancellations Amid Infrastructure Strain
South London NHS Estates Workers Ballot for Strike Action Over Pay Disputes Across Major London Hospitals
Barclays Warns of Severe Cyber Security Gap Between Large Corporations and Small Businesses in the United Kingdom
United Kingdom Government Allocates £60 Million for Artificial Intelligence Research Laboratories at Oxford and UCL
National Health Service Approves Teplizumab Treatment to Delay Onset of Type One Diabetes in First European Rollout
Met Office Issues Rare Red Extreme Heat Warning Across London, South East and West Midlands as Transport and Health Systems Face Disruption
Prime Minister Keir Starmer Resigns After Labour Party Revolt Following Economic Stagnation and Local Election Losses
United Kingdom Economy Contracts for Second Consecutive Month as Private Sector Weakens and Job Loss Fears Rise
Taxpayer Support Grows for Higher Digital Levies on Multinational Tech Companies
Bank of England Signals Caution Over Inflation Despite Easing Energy Prices
Lloyds Banking Group Expands Artificial Intelligence Hiring Amid Sector-Wide Automation Shift
Film Producer Corporate Collapse Leaves Creditors Facing Unrecoverable Losses
UK Ten-Year Brexit Anniversary Highlights Ongoing Political and Economic Uncertainty
Nottingham Maternity Scandal Inquiry Reveals Systemic Failings in NHS Care
Met Office Heatwave Prompts Public Health Warnings Across United Kingdom
Concerns Rise Over Fiscal Stability as Political Uncertainty Weighs on UK Borrowing Costs
UK Taxpayers Back Higher Digital Taxes on Global Technology Firms, Survey Shows
Bank of England Holds Interest Rates Steady Amid Persistent Services Inflation
Reform UK and Opposition Leaders Call for General Election Following Starmer’s Departure
Ten Years After Brexit Referendum, UK Faces Ongoing Political Fragmentation and Economic Debate
×