London Daily

Focus on the big picture.
Monday, Oct 05, 2026

SoftBank-backed taxi app Ola launches in London, looking to topple Uber as No. 1 player

Ola rolls out its taxi-booking service in London on Monday, as Uber faces the threat of being banned. The India-based firm says it wants to be the “market leader” in the U.K. capital. The company claims its focus on safety differentiates it from other players.

Indian ride-hailing app Ola has launched in London, where Uber faces the threat of being banned, as it aims to topple the Silicon Valley giant as market leader in the U.K. capital.

The company, which shares tech investing juggernaut SoftBank as an investor with Uber, rolls out its taxi-booking service in the city on Monday. The firm’s app is similar in many ways to Uber’s but has a few safety-focused features it says make it stand out.

For instance, when a passenger gets into a car, they have to input a unique four-digit code before the driver can start the trip. It also comes packed with an artificial intelligence-powered system called Guardian, which picks up on deviations in route patterns and gets Ola to check with the driver or customer that “nothing untoward” is happening.

“We aspire to be the market leader in London,” Simon Smith, Ola’s head of international, told CNBC in an interview. “We believe that, with our proposition around quality and safety, offering a great experience not only for customers but drivers as well, there is no reason why we can’t be market leader in this market.”

The firm has already registered over 25,000 drivers in London, just over half of Uber’s 45,000 in the city. It’s also partnered with the training unit of U.K. motoring association AA, education firm Pearson and consulting giant Mercer to test its drivers on risk assessment, English speaking and customer service.

Ola’s arrival in London comes as its key rival, Uber, fights for survival in the city. Local regulator Transport for London (TfL) decided not to renew Uber’s license to operate in November, citing a “pattern of failures” that put the safety of its passengers at risk. For now, the company can continuing operating in London as it appeals the decision.

According to TfL, drivers were able to game Uber’s system to pick up passengers without being authorized. It says they were able to do this by uploading their photos to another driver’s account. This happened in at least 14,000 trips and some of the drivers were unlicensed, TfL said.

Asked whether Ola’s system could be similarly exploited, Smith said he’s “confident there won’t be an issue,” but if there is, it’ll contact the regulators to “explain what’s happened and what our plan is to rectify it.” Its app also has an emergency tool that can be selected to alert Ola, a customer’s relatives and the emergency services.

To incentivize drivers to use its platform initially, Ola isn’t taking commission off them for the first six weeks of its launch. After that, the firm will take an 18% cut of all rides, less than Uber’s 25% commission rate. Meanwhile, passengers will be given up to £25 in ride vouchers if they sign up in the first week after launch.

London is awash with ride-hailing operators already, with Estonia’s Bolt and France’s Kapten also looking to chip away at Uber’s dominance. The rise of Uber and the new entrants has put pressure on London’s iconic black cabs, as they often charge much cheaper fares.

While such ride-sharing services have proven popular, investors have been concerned about whether such businesses can become profitable. Uber and Lyft’s share prices are both down since they listed last year, due to concerns over their huge losses, though Uber insists it can reach profitability by the end of the year.

Ola says it has a better shot at reaching profitability than its competitors, as it’s already reached positive earnings in its home market of India. London isn’t the firm’s first U.K. market, and Smith said that, over the last three months, it’s seen 60% growth in bookings in Birmingham, while bookings have doubled in Exeter and Reading.

Newsletter

Related Articles

0:00
0:00
Close
BT Accused of Pressuring Vulnerable Customers During Digital Landline Shift
British Carmakers Warn of Growing Pressure From EU-China Tariff Dispute
Green Party of England and Wales Adopts Motion Defining Zionism as Racism
Medical Charity Threatens NHS Legal Action Over Two-Year Autism and ADHD Assessment Waits
British Transport Police Report Record Rise in Violence on Railways
Glasgow Council Workers Face Pay Cuts Under Fire-and-Rehire Plan
British Medical Groups Press Prime Minister Andy Burnham to Cancel £330 Million Palantir NHS Contract
UK Faces Record Bluetongue Outbreak Across Livestock Farms
UK Schools Report Thousands of Child-on-Child Sexual Offences
High Court Overturns Ban Blocking Gaza Families From Reuniting With Relatives in UK
G7 Authorizes Emergency Fuel Release as UK Diesel Prices Hit £2 a Litre
France and Italy Draw 1-1 in Nations League Match
Pope Leo XIV and Prince Albert II of Monaco Meet in Metz
SNCF Expands Low-Cost Ouigo High-Speed Service Between Lyon and Bordeaux
Paris Expands Dedicated Cargo Bike Routes for Urban Deliveries
French Film Industry Pushes for Tighter Streaming Investment Rules
Marseille Court Hands Down Prison Terms in Public Procurement Corruption Case
LVMH and Kering Rely on US Demand as Chinese Luxury Spending Slows
Toulouse Aerospace Sector Launches €80 Million Modernization Fund
Javier Milei Courts French Investment in LNG and Lithium
Mistral AI Launches Sovereign Model for European Public Services
French Competition Authority Fines Retailers €40 Million Over Misleading Promotions
France Records Exceptional Electricity Exports as Nuclear Output Recovers
Dassault Aviation Expands Rafale Assembly Capacity at Mérignac
Sanofi Invests €1 Billion in New Biologics Production Hub Near Lyon
France Protests Germany’s Extension of Border Controls Into 2027
French Public-Sector and Transport Unions Threaten National Strike
France Deploys Riot Police After Violence in Lyon Suburbs
French Anti-Terrorism Prosecutors Investigate Radicalized Flydubai Co-Pilot
France’s Defense Budget Surpasses NATO’s 2% of GDP Target
French Government Faces No-Confidence Threat Over Budget
France and G7 Release 100 Million Barrels From Strategic Oil Reserves
France Convenes Emergency Defense Council Over Threats to Commercial Shipping
France and Germany Coordinate Military Response After Russian Strikes on Kyiv Infrastructure
UK Police Release Six Iranian Nationals on Bail After RAF Fairford Security Alert
UK Business Confidence Falls as Energy Costs and Tax Uncertainty Rise
Cornwall Insight Warns UK Energy Bills Could Rise 16% in January
UK Introduces Zero VAT on Household Electricity Bills
UK 30-Year Gilt Yield Hits 6% as Bond Market Pressures Intensify
UK Introduces Stricter Subcontractor Checks and Expanded Trade Union Access
Green Party Proposes Three-Year Emergency Freeze on Private Rent Increases
UK Treasury Committee Seeks Tax Clarification Over Manchester City Investigation
Royal Marines Deploy to Faroe Islands for Northern European Security Exercise
UK Business Confidence Weakens as High Costs Delay Investment
UK GDP Growth Revised Up to 0.5% in Second Quarter
Bank of England Warns of Financial Stability Risks From Autonomous AI
UK Expands Early Prisoner Release Scheme to Ease Overcrowding
UK Records Worst Bluetongue Outbreak on Record Across Livestock Farms
UK Government Faces Shrinking Fiscal Headroom Ahead of October 28 Budget
UK 30-Year Gilt Yield Reaches 6% as Energy Shock Drives Borrowing Costs Higher
×