London Daily

Focus on the big picture.
Monday, Jul 27, 2026

SoftBank-backed taxi app Ola launches in London, looking to topple Uber as No. 1 player

Ola rolls out its taxi-booking service in London on Monday, as Uber faces the threat of being banned. The India-based firm says it wants to be the “market leader” in the U.K. capital. The company claims its focus on safety differentiates it from other players.

Indian ride-hailing app Ola has launched in London, where Uber faces the threat of being banned, as it aims to topple the Silicon Valley giant as market leader in the U.K. capital.

The company, which shares tech investing juggernaut SoftBank as an investor with Uber, rolls out its taxi-booking service in the city on Monday. The firm’s app is similar in many ways to Uber’s but has a few safety-focused features it says make it stand out.

For instance, when a passenger gets into a car, they have to input a unique four-digit code before the driver can start the trip. It also comes packed with an artificial intelligence-powered system called Guardian, which picks up on deviations in route patterns and gets Ola to check with the driver or customer that “nothing untoward” is happening.

“We aspire to be the market leader in London,” Simon Smith, Ola’s head of international, told CNBC in an interview. “We believe that, with our proposition around quality and safety, offering a great experience not only for customers but drivers as well, there is no reason why we can’t be market leader in this market.”

The firm has already registered over 25,000 drivers in London, just over half of Uber’s 45,000 in the city. It’s also partnered with the training unit of U.K. motoring association AA, education firm Pearson and consulting giant Mercer to test its drivers on risk assessment, English speaking and customer service.

Ola’s arrival in London comes as its key rival, Uber, fights for survival in the city. Local regulator Transport for London (TfL) decided not to renew Uber’s license to operate in November, citing a “pattern of failures” that put the safety of its passengers at risk. For now, the company can continuing operating in London as it appeals the decision.

According to TfL, drivers were able to game Uber’s system to pick up passengers without being authorized. It says they were able to do this by uploading their photos to another driver’s account. This happened in at least 14,000 trips and some of the drivers were unlicensed, TfL said.

Asked whether Ola’s system could be similarly exploited, Smith said he’s “confident there won’t be an issue,” but if there is, it’ll contact the regulators to “explain what’s happened and what our plan is to rectify it.” Its app also has an emergency tool that can be selected to alert Ola, a customer’s relatives and the emergency services.

To incentivize drivers to use its platform initially, Ola isn’t taking commission off them for the first six weeks of its launch. After that, the firm will take an 18% cut of all rides, less than Uber’s 25% commission rate. Meanwhile, passengers will be given up to £25 in ride vouchers if they sign up in the first week after launch.

London is awash with ride-hailing operators already, with Estonia’s Bolt and France’s Kapten also looking to chip away at Uber’s dominance. The rise of Uber and the new entrants has put pressure on London’s iconic black cabs, as they often charge much cheaper fares.

While such ride-sharing services have proven popular, investors have been concerned about whether such businesses can become profitable. Uber and Lyft’s share prices are both down since they listed last year, due to concerns over their huge losses, though Uber insists it can reach profitability by the end of the year.

Ola says it has a better shot at reaching profitability than its competitors, as it’s already reached positive earnings in its home market of India. London isn’t the firm’s first U.K. market, and Smith said that, over the last three months, it’s seen 60% growth in bookings in Birmingham, while bookings have doubled in Exeter and Reading.

Newsletter

Related Articles

0:00
0:00
Close
Following OpenAI's Cyberattack: 'Most Companies Still Do Not Understand What Is Coming'
Autopsy Finds No Violence in Death of Epstein-Linked Model Scout
Indian Education Minister Resigns After Cockroach Youth Protests
California Desert Data-Centre Plan Stalls as Water and Power Disputes Mount
Northern Ireland Border Security Tightened After Military-Grade Explosive Interception
British Hospitality Sector Targets Summer Visitors Through Regional Promotions
England River Access Debate Intensifies After New Data Shows Limited Public Access
Royal Navy Strengthens Maritime Vigilance Amid Rising Security Concerns
UK Education Department Expands Mental Health Support for Young People Entering Work
UK Tourism Industry Launches Summer Campaigns to Boost Domestic Travel
North England Transport Plans Advance to Support Industrial Growth
Financial Markets Watch New Government’s Economic Strategy as Investors Assess Fiscal Risks
Royal Navy Continues Monitoring Russian Naval Activity Near UK Waters
UK Care Workers May Receive Immigration Exemptions Under Proposed Visa Changes
Health Secretary Yvette Cooper Begins Emergency Talks to Address NHS Staffing Shortages
UK Banks Launch High-Interest Savings Offers to Attract Household Deposits
North Sea Oil Drilling Projects Face Delays After Offshore Equipment Accident
Cairngorms Wildfire Highlights Growing Pressure on UK Emergency Services
UK Government Borrowing Plans Put Pressure on Ten-Year Gilt Markets
Royal Navy Aircraft Carrier HMS Prince of Wales Returns After NATO Northern Flank Mission
Metropolitan Police Opens Criminal Investigation Into Reform UK Political Donations
Scottish Government Requests Military Support as Cairngorms Wildfire Forces Emergency Response
Andy Burnham Takes Office as UK Prime Minister and Unveils New Cabinet Team
War, Youth Revolt and the Global Struggle for Control
War, Power and the Rising Price of Political Decisions
High Street Sales Suffer Sharpest Summer Decline in Five Years
Wales Approves Higher Taxes on Second Homes and Long-Term Empty Properties
Environment Agency Imposes Record £150 Million Penalty on Water Companies
UK Competition Watchdog Blocks U.S. Takeover of Cambridge Chip Designer
Scotland Unveils Land Reform Bill to Expand Renewable Energy Projects
Northern Ireland Secures £500 Million Technology Investment for Belfast Cybersecurity Hub
NHS Rolls Out AI Triage System Across Major Hospitals in England
UK Strengthens North Sea Naval Cooperation With European Allies
UK Chancellor Commits £7 Billion to Accelerate Manchester-Leeds Rail Link
Bank of England Signals Interest Rate Cuts After Inflation Falls Below Target
Badenoch Rejects Grant Shapps' Bid to Return as Conservative Candidate
BAE Chief Warns Britain Has Underestimated the Risk of War
Burnham Rules Out New Scottish Independence Referendum in First Talks With Swinney
UK Government Strengthens Northern Economic Agenda Through Manchester Headquarters and Regional Partnerships
United Kingdom Opens New Furness Peninsula Coastal Route Under King Charles the Third England Coast Path
England Reduces Business Costs for Hospitality Sector Through New Relief Package
United Kingdom Allocates Seven Point Three Million Pounds for Zero-Emission Aviation Research
United Kingdom Begins Restoration Works on Portishead Railway Line After Six Decades Without Passenger Services
United States Tariff Measures Create New Trade Challenges for United Kingdom and European Union Businesses
Prime Minister Andy Burnham Meets Scottish and Welsh Leaders to Promote Regional Growth Cooperation
United Kingdom Government Announces Twenty Percent Business Rates Cut for Pubs, Clubs, and Music Venues
Prime Minister Andy Burnham Opens Manchester Government Headquarters to Shift Decision-Making Away From Westminster
United Kingdom Defence Ministry Says Armed Forces Ready After Iran Accuses London Over US Military Strikes
United Kingdom Inflation Falls to Two Point Six Percent as Prime Minister Andy Burnham Gains Economic Breathing Room
OpenAI Sued After ChatGPT Allegedly Discouraged Emergency Care Before Near-Fatal Embolism
×