London Daily

Focus on the big picture.
Sunday, Dec 28, 2025

Social media firms 'must raise protection against harm'

Social media firms 'must raise protection against harm'

A group of young Welsh people are calling for social media platforms to improve processes for reporting harmful content.

TikTok and Meta bosses faced questions from students at Pontypridd High School in Rhondda Cynon Taf.

Platforms said they listen to feedback from users and encourage them to make use of safety features.

The event was organised by Alex Davies-Jones MP as the UK government's online safety bill goes through Parliament.

"There's barely a day that goes by that I don't experience something negative", said 17-year-old Caitlin.

"I personally think social media's pretty dangerous."

Caitlin received abuse online after posting about Manchester United's Mason Greenwood


"Scrolling through TikTok yesterday and there's many challenges aimed at young girls to eat roughly 300-400 calories in a day….[and] it could trigger many eating disorders."

Many of Caitlin's attempts to report harmful content have been unsuccessful.

"I think the reporting process should be looked into a bit more, since it takes so long for things to be taken down, by the time they are taken down, the harm's already been made."

TikTok said it strictly removes content that promotes disordered eating.

Caitlin had to deal with online abuse after posting about Manchester United Footballer Mason Greenwood being arrested on suspicion of rape. He has denied the claim.


'I feel like we're being pushed back'


"I spoke about the whole Mason Greenwood situation and I got told I need to get beat up about it. "

"I feel like because of social media women's voices are being heard less, I feel like we're being pushed back a bit."

"It's kind of like a war on us in a way. It's like we can't really speak without having harm wanted against us".

Seventeen-year-old Isabelle said she sees a lot of body positive content on social media


Others highlighted positive aspects of social media, such as keeping in touch with friends and self-love campaigns.

"There's a lot of body positive things that go around now that never used to," said 17-year-old Isabelle.

Pupils working on a project to improve online safety were given the chance to quiz tech giants at a virtual event.

Megan Thomas from Meta, Facebook's parent company, and TikTok's Alexandra Evans spoke to the pupils about harmful content


"Young people feel it is very difficult to report and remove upsetting content. How can you make this process easier?" asked 13-year-old Brooke.

TikTok's head of safety public policy in Europe, Alexandra Evans, said she thinks the platforms reporting mechanisms are "intuitive" but welcomes feedback from users on how they are struggling.


Blocking functions


She also highlighted blocking functions: "For example, if you don't like the word 'hate' or 'loser', whatever it may be, you can set a list of words that you will always get filtered from your comments."

Megan Thomas, public policy associate manager at Meta, which owns Facebook and Instagram, said the company has recently developed new features "designed to help prevent people from having to experience any kind of harmful content on our platforms in the first place."

The UK government says its Online Safety Bill will "deliver major improvements to the safety of women and girls"


Poppi, 13, wanted to know how many offensive posts are taken down each day, and what consequences are in place for repeat offenders.

Both representatives said they did not know the daily figure, but pointed to quarterly reports.

"There's a spectrum of harm, there's a spectrum of behaviours and we try to be really specific in our responses", said TikTok's Ms Evans.

"But also when it comes to those egregious cases, when it comes to those absolute zero-tolerance behaviours, we are all working together to make sure that we are responding and stamping out that kind of activity across all of our platforms."

New online safety laws are being introduced by the UK government, but Labour MP for Pontypridd and shadow technology minister Alex Davies-Jones warned of "loopholes" in the legislation,

A UK government spokesperson said: "Our pioneering Online Safety Bill will already deliver major improvements to the safety of women and girls from criminalising cyber flashing to protecting young girls from harmful content."

They added that failure to act by social media companies could result in heavy fines.


Teenagers said they had come across bullying left in social media comments


Newsletter

Related Articles

0:00
0:00
Close
UK Plans Royal Diplomacy with King Charles and Prince William to Reinvigorate Trade Talks with US
King Charles and Prince William Poised for Separate 2026 US Visits to Reinforce UK-US Trade and Diplomatic Ties
Apple Moves to Appeal UK Ruling Ordering £1.5 Billion in Customer Overcharge Damages
King Charles’s 2025 Christmas Message Tops UK Television Ratings on Christmas Day
The Battle Over the Internet Explodes: The United States Bars European Officials and Ignites a Diplomatic Crisis
Princesses Beatrice and Eugenie Join Royal Family at Sandringham Christmas Service
Fine Wine Investors Find Little Cheer in Third Year of Falls
UK Mortgage Rates Edge Lower as Bank of England Base Rate Cut Filters Through Lending Market
U.S. Supermarket Gives Customers Free Groceries for Christmas After Computer Glitch
Air India ‘Finds’ a Plane That Vanished 13 Years Ago
Caviar and Foie Gras? China Is Becoming a Luxury Food Powerhouse
Hong Kong Climbs to Second Globally in 2025 Tourism Rankings Behind Bangkok
From Sunniest Year on Record to Terror Plots and Sports Triumphs: The UK’s Defining Stories of 2025
Greta Thunberg Released on Bail After Arrest at London Pro-Palestinian Demonstration
Banksy Unveils New Winter Mural in London Amid Festive Season Excitement
UK Households Face Rising Financial Strain as Tax Increases Bite and Growth Loses Momentum
UK Government Approves Universal Studios Theme Park in Bedford Poised to Rival Disneyland Paris
UK Gambling Shares Slide as Traders Respond to Steep Tax Rises and Sector Uncertainty
Starmer and Trump Coordinate on Ukraine Peace Efforts in Latest Diplomatic Call
The Pilot Barricaded Himself in the Cockpit and Refused to Take Off: "We Are Not Leaving Until I Receive My Salary"
UK Fashion Label LK Bennett Pursues Accelerated Sale Amid Financial Struggles
U.S. Government Warns UK Over Free Speech in Pro-Life Campaigner Prosecution
Newly Released Files Shed Light on Jeffrey Epstein’s Extensive Links to the United Kingdom
Prince William and Prince George Volunteer Together at UK Homelessness Charity
UK Police Arrest Protesters Chanting ‘Globalise the Intifada’ as Authorities Recalibrate Free Speech Enforcement
Scambodia: The World Owes Thailand’s Military a Profound Debt of Gratitude
Women in Partial Nudity — and Bill Clinton in a Dress and Heels: The Images Revealed in the “Epstein Files”
US Envoy Witkoff to Convene Security Advisers from Ukraine, UK, France and Germany in Miami as Peace Efforts Intensify
UK Retailers Report Sharp Pre-Christmas Sales Decline and Weak Outlook, CBI Survey Shows
UK Government Rejects Use of Frozen Russian Assets to Fund Aid for Ukraine
UK Financial Conduct Authority Opens Formal Investigation into WH Smith After Accounting Errors
UK Issues Final Ultimatum to Roman Abramovich Over £2.5bn Chelsea Sale Funds for Ukraine
Rare Pink Fog Sweeps Across Parts of the UK as Met Office Warns of Poor Visibility
UK Police Pledge ‘More Assertive’ Enforcement to Tackle Antisemitism at Protests
UK Police Warn They Will Arrest Protesters Chanting ‘Globalise the Intifada’
Trump Files $10 Billion Defamation Lawsuit Against BBC as Broadcaster Pledges Legal Defence
UK Says U.S. Tech Deal Talks Still Active Despite Washington’s Suspension of Prosperity Pact
UK Mortgage Rules to Give Greater Flexibility to Borrowers With Irregular Incomes
UK Treasury Moves to Position Britain as Leading Global Hub for Crypto Firms
U.S. Freezes £31 Billion Tech Prosperity Deal With Britain Amid Trade Dispute
Prince Harry and Meghan’s Potential UK Return Gains New Momentum Amid Security Review and Royal Dialogue
Zelensky Opens High-Stakes Peace Talks in Berlin with Trump Envoy and European Leaders
Historical Reflections on Press Freedom Emerge Amid Debate Over Trump’s Media Policies
UK Boosts Protection for Jewish Communities After Sydney Hanukkah Attack
UK Government Declines to Comment After ICC Prosecutor Alleges Britain Threatened to Defund Court Over Israel Arrest Warrant
Apple Shutters All Retail Stores in the United Kingdom Under New National COVID-19 Lockdown
US–UK Technology Partnership Strains as Key Trade Disagreements Emerge
UK Police Confirm No Further Action Over Allegation That Andrew Asked Bodyguard to Investigate Virginia Giuffre
Giuffre Family Expresses Deep Disappointment as UK Police Decline New Inquiry Into Andrew Mountbatten-Windsor Claims
Transatlantic Trade Ambitions Hit a Snag as UK–US Deal Faces Emerging Challenges
×