London Daily

Focus on the big picture.
Tuesday, Aug 18, 2026

Social media firms 'must raise protection against harm'

Social media firms 'must raise protection against harm'

A group of young Welsh people are calling for social media platforms to improve processes for reporting harmful content.

TikTok and Meta bosses faced questions from students at Pontypridd High School in Rhondda Cynon Taf.

Platforms said they listen to feedback from users and encourage them to make use of safety features.

The event was organised by Alex Davies-Jones MP as the UK government's online safety bill goes through Parliament.

"There's barely a day that goes by that I don't experience something negative", said 17-year-old Caitlin.

"I personally think social media's pretty dangerous."

Caitlin received abuse online after posting about Manchester United's Mason Greenwood


"Scrolling through TikTok yesterday and there's many challenges aimed at young girls to eat roughly 300-400 calories in a day….[and] it could trigger many eating disorders."

Many of Caitlin's attempts to report harmful content have been unsuccessful.

"I think the reporting process should be looked into a bit more, since it takes so long for things to be taken down, by the time they are taken down, the harm's already been made."

TikTok said it strictly removes content that promotes disordered eating.

Caitlin had to deal with online abuse after posting about Manchester United Footballer Mason Greenwood being arrested on suspicion of rape. He has denied the claim.


'I feel like we're being pushed back'


"I spoke about the whole Mason Greenwood situation and I got told I need to get beat up about it. "

"I feel like because of social media women's voices are being heard less, I feel like we're being pushed back a bit."

"It's kind of like a war on us in a way. It's like we can't really speak without having harm wanted against us".

Seventeen-year-old Isabelle said she sees a lot of body positive content on social media


Others highlighted positive aspects of social media, such as keeping in touch with friends and self-love campaigns.

"There's a lot of body positive things that go around now that never used to," said 17-year-old Isabelle.

Pupils working on a project to improve online safety were given the chance to quiz tech giants at a virtual event.

Megan Thomas from Meta, Facebook's parent company, and TikTok's Alexandra Evans spoke to the pupils about harmful content


"Young people feel it is very difficult to report and remove upsetting content. How can you make this process easier?" asked 13-year-old Brooke.

TikTok's head of safety public policy in Europe, Alexandra Evans, said she thinks the platforms reporting mechanisms are "intuitive" but welcomes feedback from users on how they are struggling.


Blocking functions


She also highlighted blocking functions: "For example, if you don't like the word 'hate' or 'loser', whatever it may be, you can set a list of words that you will always get filtered from your comments."

Megan Thomas, public policy associate manager at Meta, which owns Facebook and Instagram, said the company has recently developed new features "designed to help prevent people from having to experience any kind of harmful content on our platforms in the first place."

The UK government says its Online Safety Bill will "deliver major improvements to the safety of women and girls"


Poppi, 13, wanted to know how many offensive posts are taken down each day, and what consequences are in place for repeat offenders.

Both representatives said they did not know the daily figure, but pointed to quarterly reports.

"There's a spectrum of harm, there's a spectrum of behaviours and we try to be really specific in our responses", said TikTok's Ms Evans.

"But also when it comes to those egregious cases, when it comes to those absolute zero-tolerance behaviours, we are all working together to make sure that we are responding and stamping out that kind of activity across all of our platforms."

New online safety laws are being introduced by the UK government, but Labour MP for Pontypridd and shadow technology minister Alex Davies-Jones warned of "loopholes" in the legislation,

A UK government spokesperson said: "Our pioneering Online Safety Bill will already deliver major improvements to the safety of women and girls from criminalising cyber flashing to protecting young girls from harmful content."

They added that failure to act by social media companies could result in heavy fines.


Teenagers said they had come across bullying left in social media comments


Newsletter

Related Articles

0:00
0:00
Close
China’s Lifelike AI Humans Move From Livestreams Into Real-World Service Roles
UK Government Rolls Out £5.8 Billion Regional Investment Programme to Revive High Streets
AstraZeneca Ends Late-Stage Lung Cancer Trial After Data Shows No Survival Benefit
London Stocks Fall for Sixth Day as Bond Yields and Middle East Tensions Weigh on Markets
UK Government Rewrites Planning Rules to Accelerate Housing Near Transport Hubs
UK Wildfires Spread Across Southern England as Met Office Issues Severe Heat Warnings
British Doctors Warn Cancer Care Is at Risk as Hospitals Reject More Than a Quarter of Urgent Referrals
UK Hospitals Suspend Critical Care as Extreme Heat Exposes Infrastructure Failures
Sarah Ferguson Reportedly Retreats to Late Ex-Boyfriend's Swiss Chalet
Cristiano Ronaldo and Georgina Rodríguez Sign Prenup Protecting Their Separate Fortunes
Thieves Steal Antonello da Messina Renaissance Masterpieces From Sicilian Museum
Better.com Founder Who Fired 900 Employees on Zoom Is Ousted as CEO
Italian Speed Camera Issues Nearly 32,000 Fines in 10 Weeks, Worth More Than €3 Million
AI Manager at San Francisco Store Recommends Firing Human Employee
Google Launches Pixel 11 With Gemini AI at the Center of Its Hardware Strategy
Campaigners Press Government to Strengthen Rights for Four Million Gig Workers
Government Considers Higher Private Rents to Spread Asylum Accommodation Across UK
UK Moves to Protect Historic Pubs From Conversion Into Housing and Offices
Nigel Farage Wins Clacton By-Election to Return to House of Commons
British Manufacturers Report Rising Cybersecurity Threats Across Industrial Supply Chains
Royal Navy Increases Monitoring of Russian Ships in UK Waters by 25 Percent
England Adds More Than 350 Medical Training Posts to Strengthen NHS Capacity
NHS Waiting Lists Over 52 Weeks Rise by More Than 11,000 Patients
Brent Crude Near $88 Raises Fresh UK Energy Cost Concerns
UK Treasury Warns Prolonged Strait of Hormuz Disruption Could Cut 2027 Growth to 0.3 Percent
UK Economy Grows 0.4 Percent in Second Quarter as Energy and Inflation Risks Persist
UK Heatwave Triggers Emergency Alert as Government Unveils £65 Million Farm Support Package
Reform UK Unveils Plan to Cut Welfare Spending by More Than £50 Billion a Year
Prime Minister Andy Burnham Praised Extinction Rebellion for Doing a 'Great Service'
UK Wildfire Phone Alert Triggers Backlash as Users Switch Off Emergency Warnings
Heathrow Roads Reopen After Burst Water Main Floods Access to Terminals 2 and 3
Former NBA Players Enes Kanter Freedom and Royce White Say They Will Enter 2027 WNBA Draft
Former Cambridge Professor Jason Arday Found Dead Days After Resigning Amid Plagiarism Row
US Appeals Court Rules AI Agent's Website Actions Are Legally Attributed to the User
France's Constitutional Council Blocks Social Media Ban for Children Under 15
Liechtenstein Changes Royal Succession Rules to Allow Women to Inherit the Throne
Women Allege Rape and Sexual Abuse at British Army College for Teenage Recruits
Minnesota: Two independent investigators posed as Muslims (one wearing a burqa) and showed how they could vote in elections without identification.
UK Prime Minister Andy Burnham Takes Regional Tour to Highlight Local Infrastructure and Environmental Problems
Nigel Farage Wins Clacton By-Election to Return to the House of Commons
Bank of England Warns Rising Inflation Could Squeeze UK Household Incomes
UK Government Announces £65 Million Aid Package for Farmers Hit by Severe Drought
UK Economy Grows 0.4% in Second Quarter Despite Energy Market Pressures
UK Issues Emergency Alert as Severe Wildfires Spread Across England and Wales
UK and Finland Discuss European Defence and Continued Support for Ukraine
Nigel Farage Wins Clacton By-Election to Return to the House of Commons
UK Government Deploys Military to Help Fight Wildfires and Bans Disposable Barbecues
UK Records Hottest Day of the Year as Fifth Summer Heatwave Peaks in Southern England
UK Condemns Houthi Actions and Warns of Red Sea Threat to Global Trade
UK and Solomon Islands Open Wildlife Photography Exhibition in Honiara
×