London Daily

Focus on the big picture.
Sunday, Sep 20, 2026

Royal Mail chief executive Simon Thompson resigns

Royal Mail chief executive Simon Thompson resigns

The company, owned by International Distributions Services, says it is in "advanced stages" of appointing a new chief executive.
The Royal Mail chief executive is to step down, parent firm International Distributions Services has announced.

As first reported by Sky News, Simon Thompson had been in talks to leave the company after his credibility was challenged by MPs who recalled him for questioning at the Business, Energy and Industrial Strategy (BEIS) committee.

He was accused of giving "inconsistencies" in evidence before the committee.

The company said it was in "advanced stages" of appointing a new chief executive and Mr Thompson will remain with the business until 31 October as part of the transition.

The former state-owned company was locked into a bitter dispute with employee members of the Communication Workers Union (CWU) which ended last month when an agreement on pay and employment terms was settled.

The settlement of that dispute has been listed as a reason for Mr Thompson to leave now.

"The changes we have made, the infrastructure we have put in place, and the agreements negotiated with our trade unions mean that Royal Mail now has a chance to compete and grow," he said.

"That is what I have always wanted, and it is now the right time to hand over to a new CEO to deliver the next stage of the company's reinvention."

Mr Thompson took on the chief executive role just over two years ago in January 2021. Prior to his appointment he served as a non-executive director of the board since 2017.

He thanked his team for their support in what he acknowledged was a "difficult and important time of change".

The postal delivery company had been under pressure to implement modernising reforms after reporting millions of pounds of losses.

In October it announced a process to make 5,000 to 6,000 roles redundant by August.

The financial hit of industrial action was estimated to have cost £200m in the first nine months of IDS's financial year to the end of December.

But the CWU general secretary laid the blame on Mr Thompson.

"Simon Thompson is one of the key individuals responsible for the financial crisis that Royal Mail Group has created over the course of the last year," Dave Ward said.

"The chief executive was also one of the key people responsible for the appalling mantra of 'it's our business to run' - which saw the employer openly attack its own workforce on a relentless basis, including developing a culture of imposition and creating service quality and USO [universal service obligation] failures on a scale which threatens the future of the company.

"However, we recognise that the chief executive was only one of the senior leadership team responsible for the unacceptable actions and behaviours of managers across the UK throughout this dispute. Further change in Royal Mail Group's leadership team is vital."

Royal Mail was also subject to a disruptive cyber attack and reported a breach of customer data in the past year.
Newsletter

Related Articles

0:00
0:00
Close
Ed Sheeran Tour Faces Backlash After Macklemore Is Removed Over Pro-Palestinian Remarks
Vandalism of Traffic Cameras Intensifies Across Parts of England
Nearly 300 Evacuated as Fire Hits Grand Burstin Hotel in Folkestone
King Charles Warns AI Executives About Risks From Uncontrolled Technology
Church of England Apologises for Role in Historical Forced Adoption Practices
UK Debate Over Online Speech Intensifies After Arrest Figures Draw Scrutiny
Oxfordshire Village Holds Symbolic Independence Vote Over Asylum Accommodation Plan
Nigel Farage and Richard Tice Sue National Crime Agency Over Alleged Banking Data Leaks
Apple Introduces Stricter Age Checks for UK Accounts
BBC Cash Reserves Fall 66% to £125 Million as Broadcaster Restructures
McLaren Announces £500 Million UK Investment and Plans 1,000 Jobs
Green Party Wins Historic Gorton and Denton By-Election as Labour Falls to Third
Burnham Government Prepares October Budget Under Growing Fiscal Pressure
UK Energy Suppliers Pull Fixed-Price Deals as Wholesale Markets Turn More Volatile
Bank of England Holds Rates at 3.75% as Middle East Energy Shock Raises Inflation Risks
Addison Lee Founder Loses £20 Million UK Tax Tribunal Case
BrewDog Creditors Face Losses on About £190 Million of Debt
Harrods Seeks to Recover Abuse Compensation Costs From Mohamed Al Fayed’s Estate
Ed Davey Targets Reform UK as Liberal Democrat Conference Opens
Great Britain Retail Sales Rise 0.5% in August
NHS England Approves Life-Extending Treatment for Incurable Breast Cancer
Proposals to Limit NHS ADHD Diagnoses Draw Criticism From Patient Groups
Resolution Foundation Warns of Housing Cost Crunch for Low-Income UK Families
BBC Cash Reserves Fall to Decade Low as Annual Deficit Reaches £121 Million
Millisecond Software Error Triggered Major UK Air Traffic Control Disruption
Twenty Women Underwent Unnecessary Mastectomies During NHS Cancer Care
Sensitive UK Police Data Found Vulnerable to Access by Foreign Actors
British Steel Faces Renewed Pressure for a Long-Term Financial Plan
MPs Urge Government to End Thames Water Restructuring Talks With U.S. Hedge Funds
Andy Burnham Warns of Difficult UK Budget Choices as Inflation Returns to 3.1%
England Tightens School Food Standards With Restrictions on Deep-Fried and High-Sugar Foods
Oxfordshire Village Votes Symbolically to Leave UK Over Proposed Asylum Centre
Michael Marra Elected Leader of Scottish Labour
BBC Cash Reserves Fall Sharply as Financial Pressures Mount
George Osborne Calls for UK to Rejoin EU Customs Union
UK Explores Joining Canada-Led Global Defence Bank
Thirlwall Inquiry Highlights Management Failures Surrounding Lucy Letby Crimes
Parliamentary Committee Calls for New UK Law to Address AI Risks to Human Rights
UK Considers Giving Regional Mayors Greater Oversight of Water Companies
UK Opposition Presses Burnham for Stronger Response to Russian Security Threats
Reform UK Faces Scrutiny Over £72 Million in Donations as Political Finance Rules Tighten
Millisecond Software Failure Behind UK Air-Traffic Outage That Cancelled More Than 2,000 Flights
Bank of England Holds Interest Rate at 3.75% as Energy Prices Complicate Inflation Outlook
Burnham Warns of Difficult Choices in October Budget as UK Inflation Rises to 3.1%
Addison Lee Founder Loses £20.5 Million Non-Domicile Tax Case
BrewDog Creditors Face Heavy Losses After Collapse
Thirteenth Metropolitan Police Officer Dismissed Over Charing Cross Conduct
Oxfordshire Village Votes Symbolically to Leave UK Over Asylum Accommodation Plan
NHS Approves Life-Extending Treatment for Women With Incurable Breast Cancer
Software Defect Blamed for Major UK Air Traffic Disruption
×