London Daily

Focus on the big picture.
Thursday, Sep 24, 2026

Rishi Sunak backs Simon Case over Hancock WhatsApp row

Rishi Sunak backs Simon Case over Hancock WhatsApp row

Rishi Sunak has backed the UK's top civil servant Simon Case over comments he made about the government's Covid policies in WhatsApp messages.
In exchanges with Matt Hancock, published by The Telegraph, Mr Case calls then PM Boris Johnson a "distrusted" figure.

He also mocks people forced to stay in quarantine hotels and appears to criticise other minsters.

Mr Sunak rejected calls to sack Mr Case over the comments.

He said the cabinet secretary had "done a great job" and "works hard to support the government's agenda".

Asked if Mr Case would still be in his job at the time of the next general election, Mr Sunak said he looked forward to working with him for a "long time to come".

Separately, a cabinet office insider told the BBC Mr Case was uncomfortable with being in the spotlight, especially as he is unable to respond to the criticism in public because of civil service rules.

Another source said Mr Case's departure from his job was "extremely unlikely".

As a senior civil servant, Mr Case is required to give impartial policy advice to government ministers.

But he has faced criticism over the tone of the exchanges with Mr Hancock.

Conservative MP Marcus Fysh told BBC News the messages "just make it untenable for him [Mr Case] to be credible as a leader of the civil service".

The Yeovil MP, a former member of the Commons Public Administration Committee, said Mr Case should be replaced by someone who can offer a "balanced" view.

"He needs to fall on his sword and the government needs to encourage that," said the MP, who was highly critical of Covid lockdown extensions during the pandemic.

One WhatsApp exchange with Mr Hancock, from June 2020, appears to suggest opposition to tougher Covid rules was "pure Conservative ideology".

In a separate exchange, Mr Case reportedly said then-Chancellor Rishi Sunak had been "going bonkers" over a row about contact tracing.

In another exchange with Mr Hancock, from October 2020, Mr Case said the government was "losing the war" on getting people to isolate after testing because messages were coming from Mr Johnson who was "nationally distrusted".

He added that keeping Mr Johnson focussed on "numbers" of new Covid cases would "keep him honest".

The messages also included exchanges between Mr Hancock and Mr Case, from February 2021, in which the cabinet secretary said it was "hilarious" that international travellers had to isolate on their return to the UK.

"I just want to see some of the faces of people coming out of first class and into a Premier Inn shoe box," he told Mr Hancock.

A former senior civil servant, speaking on condition of anonymity, said the exchanges published by the Telegraph did not necessarily tell the whole story.

But discussing government business on WhatsApp in this way suggested "a lack of professionalism", not least because the messages can be made public.

"It does seem to display a laxity in the decision-making process. with decisions being made for, frankly, emotional, personal, or 'small p' political reasons", he said of Mr Case's exchanges with Mr Hancock.

Some of this may be down to Mr Case's "inexperience" as a senior civil servant, he suggested, and his apparent desire to act as "courtier" to ministers, rather than an impartial adviser.

"As a cabinet secretary, you don't need to curry favour, to be seen to be 'on side' with ministers, in this case Matt Hancock," said the former civil servant.

It was, he suggested, "illustrative, perhaps, of a lack of grip on the job" and he would not be surprised if Mr Case was considering quitting.

"There is wisdom in choosing the time of your own departure and maybe that is something he will be thinking about."

The messages are part of trove of more than 100,000 WhatsApp messages leaked to the Telegraph by journalist Isabel Oakeshott.

The BBC has not been able to independently verify the messages, which were supplied to Ms Oakeshott in confidence by then-Health Secretary Matt Hancock.

Mr Hancock has said they offer an "entirely partial account" of the government's handling of the pandemic.
Newsletter

Related Articles

0:00
0:00
Close
Piddington Residents Back Symbolic Independence Vote Over Asylum Accommodation Plan
Reform UK Names Helen Jenner as New Leader in Wales
England Expands Devolution of Transport, Skills and Economic Development Powers
Liberal Democrats Call for Temporary Fuel Duty Cut to Ease Cost-of-Living Pressure
UK Farmers Warn Drought Has Caused Crop Failures and Reduced Harvests
UK Fixed Mortgage Rates Approach 6% as Lenders Raise Borrowing Costs
YouGov Poll Puts Labour at 23% With Conservatives and Reform UK on 21%
Badenoch Presses Burnham to Increase Defence Spending and Cut Welfare Costs
UK Military Figures Warn of Growing Threats to Undersea Infrastructure and National Readiness
BP Moves Ahead With Sale of UK North Sea Oil and Gas Business
UK and ASEAN Endorse New Framework for Trade and Economic Cooperation
UK Consumer Confidence Falls to Three-Year Low as Borrowing Costs and Job Concerns Rise
UK Inflation Rises to 3.1% as Motor Fuel Costs Push Prices Higher
Bank of England Sets Multi-Year Plan to Wind Down Quantitative Easing Holdings
UK Borrowing Rises to £18.3 Billion in August Ahead of October Budget
Michelin Guide Faces Industry Questions Over Restaurant Inspection Coverage
English Woodlands Face Renewed Weather Stress From Dry Conditions and Strong Winds
Research Finds Extensive Alcohol, Gambling and Unhealthy Food Branding During 2026 World Cup
Five Charged After Newborn Baby Dies From Stab Wounds in Sheffield
BT Could Reap £2 Billion From Recycling Copper as Full-Fibre Network Expands
FCA Urges Young Adults to Trace £1.5 Billion in Unclaimed Child Trust Funds
Reform UK Names Helen Jenner as New Leader in Wales After Dan Thomas Steps Down
Resolution Foundation Calls for Broad-Based Tax Rises to Fund Higher UK Defence Spending
Ed Davey Calls for Global Treaty to Halt Development of Super-Intelligent AI
Scotland Consults on Legal Price Caps for Essential Foods
NHS Productivity Reforms Could Prevent More Than 20,000 Early Deaths a Year, Report Says
United Kingdom and ASEAN Deepen Trade and Investment Cooperation
United Kingdom Deploys RAF Refuelling Support to Saudi Arabia After Houthi Attacks
UK Fiscal Headroom Shrinks as Higher Borrowing Costs Complicate Autumn Budget
UK Public Borrowing Jumps to £18.3 Billion in August, Raising Pressure Before Budget
Andy Burnham Reaffirms UK Net-Zero Target With £30 Million Community Energy Fund
Scottish Labour Leader Backs Rosebank and Jackdaw North Sea Projects
UK Consumer Confidence Falls to Three-Year Low
UK Diesel Prices Approach £2 a Litre as Global Supply Shortages Intensify
Chiltern Railways Returns to Public Ownership as UK Rail Nationalisation Advances
British Museum Faces Questions Over Peter Thiel’s Private Bayeux Tapestry Viewing
Earl Spencer Memoir Excerpts Renew Public Debate Over Diana’s Death
Liberal Democrats Gather in Brighton for Autumn Conference
Mothercare Shares Plunge as Middle East Store Closures Threaten Long-Term Solvency
Kent Police Treat Folkestone Hotel Fire as Suspicious
Caribbean Governments Advance Reparations Campaign Seeking Engagement With Britain
Scottish Labour Leader Backs Rosebank and Jackdaw North Sea Projects
FCA Urges Young Adults to Trace £1.5 Billion in Unclaimed Child Trust Funds
UK Competition Regulator Opens Inquiry Into McCormick-Unilever Foods Deal
Public Inquiry Into Tees, Esk and Wear Valleys Mental Health Failings Set to Begin
Nigel Farage Looks to US Immigration Enforcement Model for UK Border Policy
Chiltern Railways Moves Into Public Ownership
Security Review Raises Concerns Over Sensitive UK Police Data Stored on Microsoft Cloud
Burnham Government Warns of Difficult Autumn Budget as Fiscal Headroom Narrows
Bank of England Holds Rates at 3.75% as Inflation Rises to 3.1%
×