London Daily

Focus on the big picture.
Thursday, Mar 19, 2026

Rishi Sunak backs Simon Case over Hancock WhatsApp row

Rishi Sunak backs Simon Case over Hancock WhatsApp row

Rishi Sunak has backed the UK's top civil servant Simon Case over comments he made about the government's Covid policies in WhatsApp messages.
In exchanges with Matt Hancock, published by The Telegraph, Mr Case calls then PM Boris Johnson a "distrusted" figure.

He also mocks people forced to stay in quarantine hotels and appears to criticise other minsters.

Mr Sunak rejected calls to sack Mr Case over the comments.

He said the cabinet secretary had "done a great job" and "works hard to support the government's agenda".

Asked if Mr Case would still be in his job at the time of the next general election, Mr Sunak said he looked forward to working with him for a "long time to come".

Separately, a cabinet office insider told the BBC Mr Case was uncomfortable with being in the spotlight, especially as he is unable to respond to the criticism in public because of civil service rules.

Another source said Mr Case's departure from his job was "extremely unlikely".

As a senior civil servant, Mr Case is required to give impartial policy advice to government ministers.

But he has faced criticism over the tone of the exchanges with Mr Hancock.

Conservative MP Marcus Fysh told BBC News the messages "just make it untenable for him [Mr Case] to be credible as a leader of the civil service".

The Yeovil MP, a former member of the Commons Public Administration Committee, said Mr Case should be replaced by someone who can offer a "balanced" view.

"He needs to fall on his sword and the government needs to encourage that," said the MP, who was highly critical of Covid lockdown extensions during the pandemic.

One WhatsApp exchange with Mr Hancock, from June 2020, appears to suggest opposition to tougher Covid rules was "pure Conservative ideology".

In a separate exchange, Mr Case reportedly said then-Chancellor Rishi Sunak had been "going bonkers" over a row about contact tracing.

In another exchange with Mr Hancock, from October 2020, Mr Case said the government was "losing the war" on getting people to isolate after testing because messages were coming from Mr Johnson who was "nationally distrusted".

He added that keeping Mr Johnson focussed on "numbers" of new Covid cases would "keep him honest".

The messages also included exchanges between Mr Hancock and Mr Case, from February 2021, in which the cabinet secretary said it was "hilarious" that international travellers had to isolate on their return to the UK.

"I just want to see some of the faces of people coming out of first class and into a Premier Inn shoe box," he told Mr Hancock.

A former senior civil servant, speaking on condition of anonymity, said the exchanges published by the Telegraph did not necessarily tell the whole story.

But discussing government business on WhatsApp in this way suggested "a lack of professionalism", not least because the messages can be made public.

"It does seem to display a laxity in the decision-making process. with decisions being made for, frankly, emotional, personal, or 'small p' political reasons", he said of Mr Case's exchanges with Mr Hancock.

Some of this may be down to Mr Case's "inexperience" as a senior civil servant, he suggested, and his apparent desire to act as "courtier" to ministers, rather than an impartial adviser.

"As a cabinet secretary, you don't need to curry favour, to be seen to be 'on side' with ministers, in this case Matt Hancock," said the former civil servant.

It was, he suggested, "illustrative, perhaps, of a lack of grip on the job" and he would not be surprised if Mr Case was considering quitting.

"There is wisdom in choosing the time of your own departure and maybe that is something he will be thinking about."

The messages are part of trove of more than 100,000 WhatsApp messages leaked to the Telegraph by journalist Isabel Oakeshott.

The BBC has not been able to independently verify the messages, which were supplied to Ms Oakeshott in confidence by then-Health Secretary Matt Hancock.

Mr Hancock has said they offer an "entirely partial account" of the government's handling of the pandemic.
Newsletter

Related Articles

0:00
0:00
Close
UK and Nigeria Reach Agreement to Accelerate Return of Irregular Migrants
UK Sets New Aid Priorities Following Significant Budget Reductions
Cyprus President Urges Open Dialogue Over Future of British Sovereign Base Areas
Cyprus President Urges Open Dialogue Over Future of British Sovereign Base Areas
UK Plans 50% Steel Tariffs in Bold Move to Protect Domestic Industry
Iran Conflict Sends Shockwaves Through UK Economy as Energy Costs and Trade Risks Surge
UK Health Officials Warn Kent Meningitis Outbreak Still Active as Cases Continue to Rise
UK Climate Progress Faces Scrutiny Over Reliance on Carbon Accounting Methods
UK Deploys Advisers to United States to Shape Plan for Reopening Strait of Hormuz
Amazon Bets on AI-Driven Alexa Upgrade to Revive UK Smart Speaker Market
UK Abortion Law Changes Spark Strong Response from Church Leaders and Pro-Life Advocates
UK Abortion Law Changes Spark Strong Response from Church Leaders and Pro-Life Advocates
GB News Faces Regulatory Complaints Over On-Air Remarks on ‘Genocide’ Claims
UK Signals Expanded Support for Gulf Allies as Iranian Attacks Intensify Regional Threats
UK VAT Decision Opens Path for Potential Refunds to U.S. Biopharma Firms
UK and Canada Advance ‘Middle Power’ Strategy to Shape Global Influence Beyond Superpowers
Google Explores AI Opt-Out Features in Search to Address UK Regulatory Concerns
Google Explores AI Opt-Out Features in Search to Address UK Regulatory Concerns
UK Fuel Prices Poised to Surge as Global Tensions Drive Oil Market Volatility
UK Fuel Prices Poised to Surge as Global Tensions Drive Oil Market Volatility
UK Holds Back on Hormuz Escort Mission While Continuing Talks with Allies
TrumpRx Pricing Platform Faces Scrutiny as Some Medicines Remain Costlier Than in the UK
UK, Netherlands and Finland Explore Joint Defence Investment Bank to Boost Military Capability
Deadly Meningitis Outbreak in Kent Raises Alarm as Cases Surge and Emergency Response Expands
UK Security Adviser Viewed US-Iran Nuclear Deal as Within Reach Before Sudden Escalation
UK Prime Minister Urges Continued Focus on Ukraine Amid Escalating Iran Conflict
UK Introduces New Safeguards to Shield Lenders from Bank Run Risks
UK Promotional Products Market Surpasses £1.3 Billion as Demand Strengthens in 2025
Reeves Pushes for Deeper UK-EU Economic Ties to Revive Growth
UK Security Adviser Saw No Imminent Iranian Nuclear Threat Days Before War Erupted
France Signals Warm Welcome for UK Return to EU Single Market Amid Renewed Cooperation Talks
UK Defence Official Criticises Boeing Over Delays to E-7 Wedgetail Programme
UK Urged to Secure Quantum Talent as Minister Warns Against Repeating AI Setbacks
UK Mayors Set to Gain New Spending Powers Under Reeves’ Fiscal Devolution Plan
Western Allies Urge Restraint as Israel Weighs Expanded Ground Operation in Lebanon
Trump Warns NATO Faces ‘Very Bad’ Future Without Stronger Allied Support in Iran Conflict
UK Minister Says Britain Not Bound to Support Every Demand From U.S. President
Starmer Tells Trump Britain Will Not Be Drawn Into Wider Iran War
Starmer Tells Trump Britain Will Not Be Drawn Into Wider Iran War
UK Set to Introduce Steel Tariffs of Up to 50 Percent in New Industrial Strategy
European Governments Decline Trump’s Call to Send Warships to Reopen Strait of Hormuz
Fears Over Iran Conflict Weigh on UK Consumer Confidence
Starmer Says UK Working With Allies on Hormuz Shipping Plan After Trump Raises Pressure
Iran War and Energy Shock Shake Britain’s Economy and Political Debate
Deadly Meningitis Outbreak at UK University Leaves Two Dead and Several Seriously Ill
Deadly Meningitis Outbreak at UK University Leaves Two Dead and Several Seriously Ill
King Charles and Queen Camilla Share Personal Tributes to Their Mothers on UK Mother’s Day
Prince William Honors Princess Diana with Mother’s Day Tribute
UK Economy Stalls in January as Households Cut Back on Eating Out
AI-Generated Singer Becomes Viral Voice for Iranians With New Anthem
×