London Daily

Focus on the big picture.
Friday, Mar 27, 2026

Rishi Sunak backs Simon Case over Hancock WhatsApp row

Rishi Sunak backs Simon Case over Hancock WhatsApp row

Rishi Sunak has backed the UK's top civil servant Simon Case over comments he made about the government's Covid policies in WhatsApp messages.
In exchanges with Matt Hancock, published by The Telegraph, Mr Case calls then PM Boris Johnson a "distrusted" figure.

He also mocks people forced to stay in quarantine hotels and appears to criticise other minsters.

Mr Sunak rejected calls to sack Mr Case over the comments.

He said the cabinet secretary had "done a great job" and "works hard to support the government's agenda".

Asked if Mr Case would still be in his job at the time of the next general election, Mr Sunak said he looked forward to working with him for a "long time to come".

Separately, a cabinet office insider told the BBC Mr Case was uncomfortable with being in the spotlight, especially as he is unable to respond to the criticism in public because of civil service rules.

Another source said Mr Case's departure from his job was "extremely unlikely".

As a senior civil servant, Mr Case is required to give impartial policy advice to government ministers.

But he has faced criticism over the tone of the exchanges with Mr Hancock.

Conservative MP Marcus Fysh told BBC News the messages "just make it untenable for him [Mr Case] to be credible as a leader of the civil service".

The Yeovil MP, a former member of the Commons Public Administration Committee, said Mr Case should be replaced by someone who can offer a "balanced" view.

"He needs to fall on his sword and the government needs to encourage that," said the MP, who was highly critical of Covid lockdown extensions during the pandemic.

One WhatsApp exchange with Mr Hancock, from June 2020, appears to suggest opposition to tougher Covid rules was "pure Conservative ideology".

In a separate exchange, Mr Case reportedly said then-Chancellor Rishi Sunak had been "going bonkers" over a row about contact tracing.

In another exchange with Mr Hancock, from October 2020, Mr Case said the government was "losing the war" on getting people to isolate after testing because messages were coming from Mr Johnson who was "nationally distrusted".

He added that keeping Mr Johnson focussed on "numbers" of new Covid cases would "keep him honest".

The messages also included exchanges between Mr Hancock and Mr Case, from February 2021, in which the cabinet secretary said it was "hilarious" that international travellers had to isolate on their return to the UK.

"I just want to see some of the faces of people coming out of first class and into a Premier Inn shoe box," he told Mr Hancock.

A former senior civil servant, speaking on condition of anonymity, said the exchanges published by the Telegraph did not necessarily tell the whole story.

But discussing government business on WhatsApp in this way suggested "a lack of professionalism", not least because the messages can be made public.

"It does seem to display a laxity in the decision-making process. with decisions being made for, frankly, emotional, personal, or 'small p' political reasons", he said of Mr Case's exchanges with Mr Hancock.

Some of this may be down to Mr Case's "inexperience" as a senior civil servant, he suggested, and his apparent desire to act as "courtier" to ministers, rather than an impartial adviser.

"As a cabinet secretary, you don't need to curry favour, to be seen to be 'on side' with ministers, in this case Matt Hancock," said the former civil servant.

It was, he suggested, "illustrative, perhaps, of a lack of grip on the job" and he would not be surprised if Mr Case was considering quitting.

"There is wisdom in choosing the time of your own departure and maybe that is something he will be thinking about."

The messages are part of trove of more than 100,000 WhatsApp messages leaked to the Telegraph by journalist Isabel Oakeshott.

The BBC has not been able to independently verify the messages, which were supplied to Ms Oakeshott in confidence by then-Health Secretary Matt Hancock.

Mr Hancock has said they offer an "entirely partial account" of the government's handling of the pandemic.
Newsletter

Related Articles

0:00
0:00
Close
Jaguar Land Rover Halts Production at UK Plant Amid Supplier Disruption
UK Police Reverse Position, Confirm Arrests Will Resume for Palestine Action Protests
UK Small Businesses Face Europe’s Steepest Cost Pressures, New Survey Reveals
US Envoy Urges UK to Proceed with King’s Visit Amid Diplomatic Sensitivities
FTSE 100 Drops Over One Percent as Middle East Tensions Weigh on Markets
UK CO2 Plant Set to Reopen as Authorities Move to Safeguard Supplies Amid Middle East Tensions
Trump Urges Stronger Defence Investment as He Questions Allied Naval Capabilities
New COVID Variant Detected in UK Raises Concerns Over Vaccine Effectiveness
FTSE Russell Moves to Standardise Free-Float Rules for UK and International Listings
HBO Max Launches in UK and Ireland, Marking Major Step in Global Streaming Expansion
UK Signals Readiness to Seize Russian ‘Shadow Fleet’ Vessels in Escalation of Sanctions Enforcement
Escalating Middle East Conflict Seen as Major Threat to UK Economic Stability
Early Challenges Mark Prince Harry and Meghan’s Australia Visit
UK Government Rejects Cover-Up Claims After Theft of Former PM Aide’s Phone
Cyprus Opens Strategic Talks with UK Over Sovereign Base Areas
UK Faces Risk of Sharp Inflation Surge Despite Stable Pre-Crisis Figures
UK Police Arrest Two Over Suspected Antisemitic Arson as Iran Link Investigated
UK Inflation Holds at Three Percent Ahead of Oil Price Shock from Iran Conflict
UK Fuel Prices Face Upward Pressure as Global Oil Trends Raise Cost Outlook
Girlguiding UK Sets September Deadline for Membership Policy Change Affecting Trans Participants
Germany and UK Accelerate Wind Power Expansion to Strengthen Energy Security
UK Moves to Ban Cryptocurrency Donations to Political Parties Over Foreign Influence Concerns
UK and Turkey Finalise Major Air Defence Agreement Worth Billions
Apple Introduces Mandatory Age Verification for iPhone Users in the UK
Diverging Views Emerge Over Meghan Markle’s Planned Australia Appearance
Trump Signals Frustration with UK Leadership Amid Diverging Approaches to Iran Conflict
UK Government Takes Control of Hunterston B as Landmark Nuclear Decommissioning Begins
UK Public Inflation Expectations Jump Sharply in March, Raising Pressure on Bank of England
UK Ministers Warn Expanded North Sea Drilling Would Deepen Exposure to Global Energy Volatility
Delayed UK Defence Investment Plan Leaves Suppliers Under Severe Financial Strain
Can Iran Strike the UK? Assessing the Real Military Threat as Conflict Escalates
Sanctioned Iranian Banker Linked to Luxury Marbella Villa Through UK Corporate Structure
Casey Bloys Navigates HBO Max UK Launch, Paramount Integration and Industry Buzz Over Netflix Meeting
Iran Conflict Sparks Sharp Turbulence in UK Mortgage Market, Reaching Pandemic-Era Disruption Levels
Major Donor Urges University of Kentucky to Reconsider Mitch Barnhart’s Post-Retirement Role
United Kingdom Moves to Lead International Effort to Reopen Strait of Hormuz
UK Police Investigate Targeted Attack on Jewish Ambulance Vehicles
UK Police Investigate Targeted Attack on Jewish Ambulance Vehicles
Senior UK Advocate Criticises Barnhart Retirement Appointment, Calls for Reconsideration
UK Finds No Evidence of Direct Iranian Threat to Britain, Says Prime Minister Starmer
Assessing Iran’s Strike Capability and the UK’s Readiness Amid Rising Tensions
NATO Unable to Confirm Iran’s Role in Strike on UK-US Base as Tehran Denies Involvement
University of Kentucky’s Youling Xiong Receives SEC Faculty Achievement Award for 2026
Trump Highlights Satirical Portrayal of UK Leadership Amid Talks with Prime Minister Starmer on Iran Conflict
Trump Highlights Satirical Portrayal of UK Leadership Amid Talks with Prime Minister Starmer on Iran Conflict
UK Fuel Prices Surge Toward Crisis Levels as Experts Warn of Further Sharp Increases
UK Fuel Prices Surge Toward Crisis Levels as Experts Warn of Further Sharp Increases
Duchess of Sussex Secures ‘As Ever’ Trademark Rights in Australia Ahead of High-Profile Visit
UK Reaffirms Security as Officials Reject Claims of Immediate Iranian Missile Threat
Rising Middle East Tensions Spark ‘Trumpflation’ Debate Over Impact on UK Households
×