London Daily

Focus on the big picture.
Saturday, Oct 17, 2026

Pegasus spyware seller: Blame our customers, not us, for hacking

Pegasus spyware seller: Blame our customers, not us, for hacking

The maker of powerful spy software allegedly used to hack the phones of innocent people, social activists, journalists, politicians, public servants and businesses people, says blaming the company is like "criticising a car manufacturer when a drunk driver crashes".

The maker of powerful spy software allegedly used to hack the phones of innocent people says blaming the company is like "criticising a car manufacturer when a drunk driver crashes".

NSO Group is facing international criticism, after reporters obtained a list of alleged potential targets for spyware, including activists, politicians and journalists.

Investigations have begun as the list, of 50,000 phone numbers, contained a small number of hacked phones.

Pegasus infects iPhones and Android devices, allowing operators to extract messages, photos and emails, record calls and secretly activate microphones and cameras.

The Israeli company says its software is intended for use against criminals and terrorists and made available to only military, law enforcement and intelligence agencies from countries with good human-rights records.

But a consortium of news organisations, led by French media outlet Forbidden Stories, has published dozens of stories based around the list, including allegations French President Emmanuel Macron's number was on it and may have been targeted.

NSO Group said it had been told the list had been hacked from its Cyprus servers

But a company spokesman told BBC News: "Firstly, we don't have servers in Cyprus.

"And secondly, we don't have any data of our customers in our possession.

"And more than that, the customers are not related to each other, as each customer is separate.

"So there should not be a list like this at all anywhere."

And the number of potential targets did not reflect the way Pegasus worked.

"It's an insane number," the spokesman said.

"Our customers have an average of 100 targets a year.

"Since the beginning of the company, we didn't have 50,000 targets total."

Security services


Many times in recent years, the company has been accused of allowing repressive governments to hack innocent people, including those close to murdered Washington Post columnist Jamal Khashoggi.

But it denies this and all other allegations.

It does not routinely investigate who is targeted but has systems in place to vet security services it sells to, it says.

US-based journalist and critic of Saudi Arabia's government Jamal Khashoggi was murdered on 2 October 2018


Earlier this month, NSO Group launched its Transparency Report, saying: "We must hold ourselves to a higher standard and act with stewardship and transparency... to ensure public safety and concern for human rights and privacy."

But on Wednesday, the spokesman said: "If I am the manufacturer of a car and now you take the car and you are driving drunken and you hit somebody, you do not go to the car manufacturer, you go to the driver.

"We are sending the system to governments, we get all the correct accreditation and do it all legally.

"You know, if a customer decides to misuse the system, he will not be a customer anymore.

"But all the allegations and all the finger-pointing should be at the customer."

'A coincidence'


Of the people whose numbers are on the list, 67 agreed to give Forbidden Stories their phones for forensic analysis.

And this research, by Amnesty International Security Labs, reportedly found evidence of potential targeting by Pegasus on 37 of those.

But NSO Group said it had no knowledge of how some phones on the list contained remnants of spyware.

It could be "a coincidence", the spokesman said.


What’s it like to have spyware on your phone?


Newsletter

Related Articles

0:00
0:00
Close
Russell Brand Trial Begins at Southwark Crown Court
UK Parliament to Debate Climate Risks and Council Tax Following Public Petitions
Department for Transport Demands Safety Audits Following Regional Rail Disruptions
House of Lords Scrutinizes Amendments to Armed Forces Bill
Devolved Administrations in Scotland and Wales Criticize Post-Brexit Funding Framework
Prime Minister Andy Burnham Defends Middle East Military Support Under Parliamentary Scrutiny
NHS Leaders Warn of Severe Pressure on Hospitals from Winter Virus Outbreaks
Retailers and Business Groups Lobby Chancellor for Relief from Rising Employment Taxes
City of London Taskforce Urges Radical Reform to Prevent UK From Becoming "Incubator Nation"
Bank of England Officials Signal Potential November Interest Rate Hike
Institute for Fiscal Studies Warns of £35 Billion Funding Gap in Upcoming Autumn Budget
IMF Upgrades UK Growth Forecast to 1.3% for 2026
Former UUP leader Jeffrey Donaldson sentenced to 15 years in prison for historical child sex offences
UK ministers adopt independent commission blueprint to fast-track AI in the NHS
Labour leadership orders local councillors to end power-sharing deals with Green Party
UK government considers regulatory intervention in proposed Sky and ITV merger
Environment Agency declares severe drought across six English regions as reservoirs hit critical lows
NHS England issues new guidance prohibiting transgender women from female-only wards
Norwegian teenager sentenced to 20 years for part of Iran-backed assassination plot in Britain
UK government threatens complete visa ban on Eritrea over refusal to accept deportees
UK Treasury lobbies UBS to move global headquarters to London amid banking sector tax threats
MI5 Warns of Growing Russian Sabotage and Espionage Threats Across Britain
UK Prime Minister Andy Burnham Plans Brussels Talks to Renegotiate Post-Brexit Trade Deal
MI5 Warns of Rising Russian and Iranian Sabotage Threats to British Military Facilities
UK Prime Minister Andy Burnham Pledges Closer EU Ties as MI5 Reveals Russian Brexit Interference
UK Orders Security Review Following Reported Killing of Former Politician Ann Widdecombe
UK Prime Minister Andy Burnham Meets German Chancellor Merz to Strengthen European Security Ties
Nearly 100,000 NHS Patients Treated in Hospital Corridors as England Braces for Winter Pressures
UK Government Rejects US-Russia Diesel Agreement and Reaffirms Sanctions Against Moscow
UK and Germany Agree to Deepen Security and Economic Cooperation Following Berlin Talks
British Prime Minister Burnham Pledges Closer EU Ties During Visit to Germany
UK Announces New Sanctions on 17 Russia-Linked Entities During Foreign Secretary's Ukraine Visit
UK and Germany Finalize Kensington Treaty to Strengthen Defense and Technology Cooperation
Britain Maintains Diplomatic Mission in East Jerusalem Despite Israeli Closure Deadline
English Councils Push Government to Rethink Proposed Funding Cuts
Scottish Homebuilding Falls to Lowest Level in 11 Years
BBC Chief Matt Brittin Defends Restructuring as Staff Challenge Job Cuts
UK Finance Warns High Energy Costs and Bond Yields Are Complicating Fiscal Outlook
UK Adopts All 44 Recommendations on Regulating AI in Healthcare
Chancellor John Healey Prepares Autumn Budget as Borrowing Costs Strain Public Finances
UK Investigators See Strong Indications of Iranian Link After RAF Fairford Security Operation
Laura Trott Pledges Tighter Controls on Political Activism in UK Classrooms
Welsh Ministers Launch Long-Term Review of North Wales and Anglesey Crossings
Welsh Government Orders 18-Month Study of Road Solutions Around Newport
Reform UK MP Sarah Pochin Faces Scrutiny Over £800,000 Second Home Purchase
British Households Grow More Concerned About Fuel and Energy Prices
NHS Leaders Warn of Rising Winter Pressure on Emergency Departments
Kemi Badenoch Proposes £2.3 Billion Employer National Insurance Cut for Young Workers
Middle East Conflict Could Erase UK Fiscal Headroom, Economists Warn
Manchester City Found Guilty of Multiple Premier League Financial Rule Breaches
×