London Daily

Focus on the big picture.
Friday, Sep 25, 2026

P&O Ferries boss 'incredibly sorry' for impact of sackings

P&O Ferries boss 'incredibly sorry' for impact of sackings

The boss of P&O Ferries has said he is "incredibly sorry" for the impact felt by hundreds of staff who were recently sacked by the company without notice.

But Peter Hebblethwaite insisted the decision was "the route we only deemed possible".

P&O Ferries sacked almost 800 seafarers in March and replaced them with foreign agency workers paid less than the minimum wage.

The move sparked outrage and led to calls for Mr Hebblethwaite to resign.

At the time, P&O Ferries said the decision would ensure the future of the business.

When asked how he would feel if he was sacked in the same way, Mr Hebblethwaite told the BBC it is "not pleasant being made redundant".

"I'm incredibly sorry, on the decision we took had a material impact on a number of our ex-employees. And I do regret that," he added.

However, the P&O Ferries boss insisted the move was "the route we only deemed possible for us to take", and part of "a difficult decision and repositioning for a better future".

When P&O Ferries previously made redundancies due to economic pressures caused by the coronavirus pandemic, the business had consulted unions before, but decided not to when it sacked hundreds more 10 weeks ago.

Mr Hebblethwaite denied the decision to sack staff meant the firm was taking part in a race to the bottom on pay and standards, saying P&O needed to modernise and become competitive.

He claimed it had issued the biggest redundancy package in maritime history.

When pushed on how he justified ignoring the legal requirement to consult staff in advance of redundancy, and on the details of how and when the decision was made on how staff were to be sacked, the P&O Ferries boss declined to comment due to an ongoing investigation by the insolvency service.

He also refused to comment on whether the flag status of P&O Ferries' ships meant the company could get round UK workers' rights.


It was put to Mr Hebblethwaite that the decision had resulted in a huge reputational hit, but he said that was not what the P&O was experiencing, adding the firm had "seen really encouraging bookings coming through".

When challenged on pay levels, and the fact that seafarers on Dover to Calais route were being paid well below the UK National Minimum Wage, he said the firm's wages were consistent with international standards, adding the crewing model was consistent with 80% of global shipping.

However, he said if the law was changed in the UK, as per the government's ambitions to pay seafarers working in and out of British ports the minimum wage, the company "will absolutely do what we are required to do by law".

The chief executive also said the firm was "trying very hard" to return items to former workers, but admitted some possessions were still missing after being left on the ships when sacked workers were escorted off.


This was the first time Peter Hebblethwaite has taken questions from the media, on camera, since the shock dismissal of 786 seafarers.

We learned a bit about his background. He trained as an accountant and worked in retail and hospitality operations before joining P&O Ferries in 2019.

Mr Hebblethwaite on the one hand expressed regret over the impact on sacked workers, but on the other hand was bullish about the company's future.

He confirmed some sacked workers still haven't had personal belongings returned but insisted this was a small number and efforts continued to locate missing items - although he couldn't guarantee they would all be found.

He described plans to give the business a "glorious" future, and believes customers will return. The company expects to take delivery of new high-tech ships next year.

P&O clearly wishes to move on. But the events of 17 March did not only affect workers who lost their jobs, and prompt outrage from politicians and unions.

They also clearly caused reputational damage to the business. Real anger still exists among sacked workers about how they have been treated.

And it seems unlikely the difficult questions will disappear, even as P&O looks to the future.


'Difficult couple of months'


Separately, Mr Hebblethwaite apologised to customers about the impact of ferries being out of service, particularly on the busy Dover-Calais crossing.

P&O Ferries services were suspended after the mass sackings and several of the company's vessels failed safety inspections before being cleared to re-enter service.

The reduced ferry capacity was a contributing factor in particularly long lorry queues building up on the way to Dover before Easter.

Mr Hebblethwaite spoke to the BBC for an exclusive interview aboard the Pride of Kent, which was passed fit to sail at the fourth attempt.

Admitting it took "longer than they would have liked" to get its ships back into service, the chief executive said it had been "a difficult couple of months".

"I want to say sorry to our customers for the delay in us getting back into service, but it was important that safety was right. We are being held to a high standard," he said.


P&O boss Peter Hebblethwaite spoke to the BBC's Transport Correspondent Katy Austin


Newsletter

Related Articles

0:00
0:00
Close
Police Arrest Far-Right Activist After Migrant Dinghy Slashed in English Channel
Synthetic Opioids Drive Renewed Rise in Scotland’s Drug Deaths
Reported Assaults on Britain’s Railways Rise 20% in a Year
Vistry Cuts Profit Forecast as Losses Weigh on UK Housebuilder
TikTok Drops Appeal and Accepts £12.7 Million UK Data Protection Fine
Russell Group Urges UK Government to Drop Proposed International Student Levy
Legal & General Plans to Cut 1,000 Jobs by Mid-2027
UK Health Bill Would Remove Independent Governors From NHS Foundation Trusts
BMA Raises Patient Safety Concerns Over Advanced Practitioners Filling Doctor Rotas
UK’s Largest AI Supercomputer Delayed by Power Supply Constraints
NHS Orders Security Cameras in Neonatal Units Following Thirlwall Inquiry
Post-Brexit Trade Barriers Cost UK Economy Up to £6.5 Billion a Year, Analysis Says
UK Parliament Launches Inquiry Into Bank of England Monetary Policy Independence
Global Bond Selloff and Higher Oil Prices Narrow UK Budget Options
UK Prime Minister Andy Burnham Addresses UN and Holds First Meeting With Donald Trump
Royal Navy Commandos Complete Maritime Operations Training With US Navy SEALs
Vistry Profit Warning Adds to Concerns Over UK Housebuilding Conditions
UK Commits £343 Million to Major Expansion of Community Mental Health Services
Five Eyes Partners Back UK-Led Campaign Against Global Fraud Networks
UK Businesses Gain Full Access to £13 Trillion CPTPP Trading Bloc
UK Allocates Nearly £10 Billion for Council, Social and Affordable Housing
Chancellor John Healey Unveils Deregulation Drive to Accelerate UK Investment and Growth
Prime Minister Andy Burnham Sets Out Post-Brexit Foreign Policy Vision at United Nations
UK Reassesses Chagos Arrangements as Burnham Seeks New Path on Diego Garcia
Key Trends to Watch
Government’s “Buy British” Procurement Push Targets More Domestic Jobs and Industrial Capacity
Scotland Launches Four-Year Flood Resilience Programme With New Community Funding
Low-Income Renters Face Record Gap Between Housing Support and Private Rents
UK and US Test Torpedo Launch From British Undersea Drone in Defence Technology Milestone
Britain Pushes Artificial Intelligence Security Onto United Nations Security Council Agenda
Treasury Committee Defends Office for Budget Responsibility Independence Amid Fiscal Pressure
Scotland Records Eleven Per Cent Rise in Drug-Use Deaths as Cocaine and Nitazenes Drive Concern
Welsh Government Sets Four-Year Programme Around Health, Living Costs, Jobs and Housing
Study Finds Most People With High Blood Pressure in England Remain Undiagnosed
Britain Plans First National Workplace Health System to Tackle Economic Inactivity
England to Introduce Vocational GCSEs in Major Secondary Education Reform
UK Elevates Climate and Nature Risks to National Security Priority
Andy Burnham and Donald Trump Put Trade at Centre of First Major Bilateral Meeting
Andy Burnham and Ursula von der Leyen Push Ahead With Closer UK-European Union Economic Ties
UK Government Borrowing Jumps to Eighteen Point Three Billion Pounds Ahead of October Budget
Piddington Residents Back Symbolic Independence Vote Over Asylum Accommodation Plan
Reform UK Names Helen Jenner as New Leader in Wales
England Expands Devolution of Transport, Skills and Economic Development Powers
Liberal Democrats Call for Temporary Fuel Duty Cut to Ease Cost-of-Living Pressure
UK Farmers Warn Drought Has Caused Crop Failures and Reduced Harvests
UK Fixed Mortgage Rates Approach 6% as Lenders Raise Borrowing Costs
YouGov Poll Puts Labour at 23% With Conservatives and Reform UK on 21%
Badenoch Presses Burnham to Increase Defence Spending and Cut Welfare Costs
UK Military Figures Warn of Growing Threats to Undersea Infrastructure and National Readiness
BP Moves Ahead With Sale of UK North Sea Oil and Gas Business
×