London Daily

Focus on the big picture.
Monday, Jan 19, 2026

NHS England boss: Repeated strikes make workload more challenging

NHS England boss: Repeated strikes make workload more challenging

Strikes by health staff are making workloads "more challenging" to handle, NHS England's chief executive has acknowledged.

Amanda Pritchard told the BBC that the ongoing industrial action is "clearly having an impact".

But she suggested that all sides are "looking to try to reach a resolution".

Nurses in England walked out this week and ambulance staff in England, Wales and Northern Ireland are planning more strike days in February and March.

During strikes at the end of last year and earlier this month, ambulance staff provided emergency cover but routine care has been affected.

And this week, thousands of NHS operations and appointments had to be cancelled because of the nurses' strikes in England.

Over the two days of action, NHS England said 27,800 bookings had to be rescheduled, including 5,000 operations and treatments.

Speaking on BBC Radio 4's Today programme, Ms Pritchard said: "As the strike action is extended over long periods of time, and as those dates start coming closer together, it does get more challenging, there is absolutely no doubt.

"It is clearly having an impact. I think that's obvious."

She added: "My sense is that everybody is looking to try and reach a resolution."

Matthew Taylor, head of the NHS Confederation - which represents health service organisations - said both ministers and trade unions needed to be "pragmatic" and "willing to compromise".

He told BBC News: "We simply need to say that if the government doesn't take a step, doesn't open negotiations, then it will be very difficult for us to break out of this vicious cycle of trying to meet demand at the same time as trying to make a recovery."

Asked if she believed the NHS would ever return to its pre-Covid "normal", Ms Pritchard replied: "I don't think there is a normal for the NHS.

"It's always been adapting and changing over the last 74 years."

Ms Pritchard thinks there is a "once in a generation opportunity" with a new workforce plan being drawn up by NHS England. Too many people with a passion for the health service being turned away because of limits on courses and training places, she said.

There should be more medical and nurses apprenticeships offering the chance to "earn while you learn", and this would allow more people to change career and join the NHS, she added.

Ms Pritchard said her hope was that booking appointments via the NHS app would become as easy as "ordering an uber" and it would be "crucial" to the health service's development.

Prevention was also a key focus for the future, she said, with early diagnosis and treatment boosted by community pharmacies carrying out blood tests and cancer referrals, already being piloted across England.

Ms Pritchard also said the NHS had been up front about wanting to use the private sector as part of its recovery plan.

It was not, she told the BBC, a case of taking money from the NHS to give to the private sector but about offering patients faster access at the same cost to the NHS.

When the private sector is paid to do operations such as hip and knee replacements - it generally costs the NHS the same as if it were done in an NHS hospital.

"We're doing it on a fair playing field. It's got to be good for patients, and therefore it's something we're keen to continue to do," said Ms Pritchard.

It comes as former health secretary Sajid Javid told the Times patients should be charged for GP appointments and A&E visits, as he called the present model of the NHS "unsustainable".

Elsewhere in the wide-ranging BBC interview, Ms Pritchard was asked about the Food Standards Agency chairwoman comparing cake in the office to passive smoking.

She replied: "I absolutely 100% allow cake in my office. I would say, of course, as part of a balanced diet where we're all being very sensible about what we eat and how we eat it, cake for me forms an essential part."


Newsletter

Related Articles

0:00
0:00
Close
Meghan Markle May Return to the U.K. This Summer as Security Review Advances
Trump’s Greenland Tariff Threat Sparks EU Response and Risks Deep Transatlantic Rift
Prince Harry’s High Court Battle With Daily Mail Publisher Begins in London
Trump’s Tariff Escalation Presents Complex Challenges for the UK Economy
UK Prime Minister Starmer Rebukes Trump’s Greenland Tariff Strategy as Transatlantic Tensions Rise
Prince Harry’s Last Press Case in UK Court Signals Potential Turning Point in Media and Royal Relations
GDP Growth Remains the Most Telling Barometer of Britain’s Economic Health
Prince William and Kate Middleton Stay Away as Prince Harry Visits London Amid Lingering Rift
Britain Braces for Colder Weather and Snow Risk as Temperatures Set to Plunge
Mass Protests Erupt as UK Nears Decision on China’s ‘Mega Embassy’ in London
Prince Harry to Return to UK to Testify in High-Profile Media Trial Against Associated Newspapers
Keir Starmer Rejects Trump’s Greenland Tariff Threat as ‘Completely Wrong’
Trump to hit Europe with 10% tariffs until Greenland deal is agreed
Prince Harry Returns to UK High Court as Final Privacy Trial Against Daily Mail Publisher Begins
Britain Confronts a Billion-Pound Wind Energy Paradox Amid Grid Constraints
The graduate 'jobpocalypse': Entry-level jobs are not shrinking. They are disappearing.
Cybercrime, Inc.: When Crime Becomes an Economy. How the World Accidentally Built a Twenty-Trillion-Dollar Criminal Economy
The Return of the Hands: Why the AI Age Is Rewriting the Meaning of “Real Work”
UK PM Kier Scammer Ridicules Tories With "Kamasutra"
Strategic Restraint, Credible Force, and the Discipline of Power
United Kingdom and Norway Endorse NATO’s ‘Arctic Sentry’ Mission Including Greenland
Woman Claiming to Be Freddie Mercury’s Secret Daughter Dies at Forty-Eight After Rare Cancer Battle
UK Launches First-Ever ‘Town of Culture’ Competition to Celebrate Local Stories and Boost Communities
Planned Sale of Shell and Exxon’s UK Gas Assets to Viaro Energy Collapses Amid Regulatory and Market Hurdles
UK Intensifies Arctic Security Engagement as Trump’s Greenland Rhetoric Fuels Allied Concern
Meghan Markle Could Return to the UK for the First Time in Nearly Four Years If Security Is Secured
Meghan Markle Likely to Return to UK Only if Harry Secures Official Security Cover
UAE Restricts Funding for Emiratis to Study in UK Amid Fears Over Muslim Brotherhood Influence
EU Seeks ‘Farage Clause’ in Brexit Reset Talks to Safeguard Long-Term Agreement Stability
Starmer’s Push to Rally Support for Action Against Elon Musk’s X Faces Setback as Canada Shuns Ban
UK Free School Meals Expansion Faces Political and Budgetary Delays
EU Seeks ‘Farage Clause’ in Brexit Reset Talks With Britain
Germany Hit by Major Airport Strikes Disrupting European Travel
Prince Harry Seeks King Charles’ Support to Open Invictus Games on UK Return
Washington Holds Back as Britain and France Signal Willingness to Deploy Troops in Postwar Ukraine
Elon Musk Accuses UK Government of Suppressing Free Speech as X Faces Potential Ban Over AI-Generated Content
Russia Deploys Hypersonic Missile in Strike on Ukraine
OpenAI and SoftBank Commit One Billion Dollars to Energy and Data Centre Supplier
UK Prime Minister Starmer Reaffirms Support for Danish Sovereignty Over Greenland Amid U.S. Pressure
UK Support Bolsters U.S. Seizure of Russian-Flagged Tanker Marinera in Atlantic Strike on Sanctions Evasion
The Claim That Maduro’s Capture and Trial Violate International Law Is Either Legally Illiterate—or Deliberately Deceptive
UK Data Watchdog Probes Elon Musk’s X Over AI-Generated Grok Images Amid Surge in Non-Consensual Outputs
Prince Harry to Return to UK for Court Hearing Without Plans to Meet King Charles III
UK Confirms Support for US Seizure of Russian-Flagged Oil Tanker in North Atlantic
Béla Tarr, Visionary Hungarian Filmmaker, Dies at Seventy After Long Illness
UK and France Pledge Military Hubs Across Ukraine in Post-Ceasefire Security Plan
Prince Harry Poised to Regain UK Security Cover, Clearing Way for Family Visits
UK Junk Food Advertising Ban Faces Major Loophole Allowing Brand-Only Promotions
Maduro’s Arrest Without The Hague Tests International Law—and Trump’s Willingness to Break It
German Intelligence Secretly Intercepted Obama’s Air Force One Communications
×