Ngozi Fulani: Dialogue held over Buckingham Palace remarks, BBC told
Ngozi Fulani was questioned about her background by Lady Susan Hussey at Buckingham Palace on Tuesday - later likening it to "an interrogation".
Lady Hussey has since left her honorary role within the Royal Household.
She has offered her "profound apologies" through a Palace statement.
In the statement on Wednesday, the Palace said they had "reached out to Ngozi Fulani on this matter" - but the next day, Ms Fulani told the BBC no direct contact had been made.
The BBC now understands dialogue is taking place with Ms Fulani's team - but at this stage no further details are being shared.
Ngozi Fulani - pictured on the far left - was one of the campaigners
attending a reception which was hosted by the Queen Consort (centre)
Lady Hussey was the late Queen's lady-in-waiting and was seen as a key and trusted figure in the Royal Household for decades.
Part of her latest role had involved helping to host events at Buckingham Palace.
Ms Fulani was a guest at one of these events last Tuesday - a reception representing domestic violence which she attended as part of her work with the charity Sistah Space.
She described how Lady Hussey moved her hair to see her name badge and then repeatedly challenged her to explain where she was from.
Lady Susan Hussey was a key and trusted figure in the British royal household for decades
Speaking to BBC Radio 4's Today programme on Thursday, Ms Fulani said: "It was like an interrogation.
"I guess the only way I can explain it, she's determined: 'Where are you from? Where are your people from?'"
Ms Fulani also rebuffed suggestions that Lady Hussey's remarks had anything to do with her age.
She had been representing her charity, which supports women of African and Caribbean heritage across the UK who have faced domestic and sexual abuse, at the event.
Lady Hussey's remarks overshadowed the Prince and Princess of Wales's trip to Boston.
At the time, a spokesperson for Prince William said "racism has no place in our society".
He added: "The comments were unacceptable, and it is right that the individual has stepped aside with immediate effect."
Ms Fulani's team has been approached for comment about the latest dialogue.
Charity boss Ngozi Fulani says Buckingham Palace experience felt like violence