London Daily

Focus on the big picture.
Saturday, Mar 21, 2026

London businesses count cost as workers avoid office

London businesses count cost as workers avoid office

Restaurants and shops in London have few customers as many employees continue to work from home

Nestled between central London's rows of office blocks, eateries once packed with customers grabbing lunch or a morning coffee are counting the cost as the coronavirus keeps workers at home.

"The City is not going to go back to normal," said Berat, manager at Turkish restaurant Haz close to St Paul's Cathedral, which before COVID-19 was thronged with lunchtime crowds.

"People saw they can work from home.... We can't serve someone from home," Berat told Agence France-Presse as he greeted a handful of customers.

He says that Haz has only 15% of its usual customers, although it expects the figure to rise to 30% next month as companies increasingly ask staff to return to the office, at least on a part-time basis.

Prime Minister Boris Johnson and his Conservative government are using the end of the summer holidays and reopening of schools to encourage Britons to return to the office.

While no longer ghostly as was the case when Britain was in lockdown for around 3 months from late March, the roads around central London remain largely free of commuters.

"It's very calm," lamented one sandwich seller opposite St Paul's, losing out also from a lack of tourists.

At a neighboring office block, the manager estimates that only 40% of companies renting space have returned, though she too expects an increase in the coming months.

According to Transport for London, traffic on the capital's underground railway network is 70% below its level before lockdown.

"This will continue to be a period of change, with new ways of working needed to respond to COVID-19," concluded this week by Bank of England official Alex Brazier.

Urban exodus


Meanwhile, with a majority of office workers continuing to do their jobs remotely, recent data has shown a jump in the number of people seeking to move out of the capital and into less urban areas.

Oil giant BP, which is slashing 10,000 jobs after the pandemic crushed energy demand and prices, is actively encouraging non-frontline staff to work from home, while it is reportedly planning to leave its historic London headquarters.

Barclays bank says that only a small number of its 80,000 staff worldwide have returned to office working.

"Any return will be phased and gradual and it goes without saying that the health and safety of our colleagues, customers, and clients is a priority in this regard," said a spokeswoman.

The picture is similar at Lloyds bank, where 50,000 of its 60,000 staff are working remotely, while HSBC says its office occupancy is down to just one-fifth.

Natwest bank is telling staff to work from home until next year, while Google's London staff can until at least July 2021.

"With many office blocks still empty and much of the public avoiding public transport, footfall is not returning to towns and city centers and this is having a devastating effect on the local economies in these areas," said Helen Dickinson, chief executive of the British Retail Consortium.

British coffee and sandwich chain Pret a Manger said it was cutting 2,800 jobs as a result of the impact of the coronavirus outbreak.

Rival Costa Coffee on Thursday, September 3, announced 1,650 job losses. – Rappler.com

Newsletter

Related Articles

0:00
0:00
Close
Lord Walney Warns of Expanding Iranian Influence Networks Within the United Kingdom
Iranian National Among Two Arrested After Attempt to Access UK Nuclear Submarine Base
Deregulation, Artificial Intelligence, and Fraud Laws Reshape UK Financial Services Landscape
UK Considers Lower Speed Limits to Reduce Fuel Use Amid Escalating Energy Crisis
UK Borrowing Costs Surge to Post-Crisis High as Markets React to Inflation and War Risks
UK Government Prepares Emergency Economic Measures as Iran Conflict Fuels Financial Risks
Meningitis B Outbreak in the UK Raises Urgent Health Warnings as Cases Surge
Iran Issues Stark Warning to Britain Over US Base Access Amid Expanding Conflict
United Kingdom Authorizes US Strikes from British Bases as Iran Threatens Key Shipping Routes
Reform UK Suspends Scottish Candidate Following Financial Misconduct Allegations
Apple issues an unusual warning: this is how your iPhone can be hacked without you doing anything
UK and Nigeria Reach Agreement to Accelerate Return of Irregular Migrants
UK Sets New Aid Priorities Following Significant Budget Reductions
Cyprus President Urges Open Dialogue Over Future of British Sovereign Base Areas
Cyprus President Urges Open Dialogue Over Future of British Sovereign Base Areas
UK Plans 50% Steel Tariffs in Bold Move to Protect Domestic Industry
Iran Conflict Sends Shockwaves Through UK Economy as Energy Costs and Trade Risks Surge
UK Health Officials Warn Kent Meningitis Outbreak Still Active as Cases Continue to Rise
UK Climate Progress Faces Scrutiny Over Reliance on Carbon Accounting Methods
UK Deploys Advisers to United States to Shape Plan for Reopening Strait of Hormuz
Amazon Bets on AI-Driven Alexa Upgrade to Revive UK Smart Speaker Market
UK Abortion Law Changes Spark Strong Response from Church Leaders and Pro-Life Advocates
UK Abortion Law Changes Spark Strong Response from Church Leaders and Pro-Life Advocates
GB News Faces Regulatory Complaints Over On-Air Remarks on ‘Genocide’ Claims
UK Signals Expanded Support for Gulf Allies as Iranian Attacks Intensify Regional Threats
UK VAT Decision Opens Path for Potential Refunds to U.S. Biopharma Firms
UK and Canada Advance ‘Middle Power’ Strategy to Shape Global Influence Beyond Superpowers
Google Explores AI Opt-Out Features in Search to Address UK Regulatory Concerns
Google Explores AI Opt-Out Features in Search to Address UK Regulatory Concerns
UK Fuel Prices Poised to Surge as Global Tensions Drive Oil Market Volatility
UK Fuel Prices Poised to Surge as Global Tensions Drive Oil Market Volatility
UK Holds Back on Hormuz Escort Mission While Continuing Talks with Allies
TrumpRx Pricing Platform Faces Scrutiny as Some Medicines Remain Costlier Than in the UK
UK, Netherlands and Finland Explore Joint Defence Investment Bank to Boost Military Capability
Deadly Meningitis Outbreak in Kent Raises Alarm as Cases Surge and Emergency Response Expands
UK Security Adviser Viewed US-Iran Nuclear Deal as Within Reach Before Sudden Escalation
UK Prime Minister Urges Continued Focus on Ukraine Amid Escalating Iran Conflict
UK Introduces New Safeguards to Shield Lenders from Bank Run Risks
UK Promotional Products Market Surpasses £1.3 Billion as Demand Strengthens in 2025
Reeves Pushes for Deeper UK-EU Economic Ties to Revive Growth
UK Security Adviser Saw No Imminent Iranian Nuclear Threat Days Before War Erupted
France Signals Warm Welcome for UK Return to EU Single Market Amid Renewed Cooperation Talks
UK Defence Official Criticises Boeing Over Delays to E-7 Wedgetail Programme
UK Urged to Secure Quantum Talent as Minister Warns Against Repeating AI Setbacks
UK Mayors Set to Gain New Spending Powers Under Reeves’ Fiscal Devolution Plan
Western Allies Urge Restraint as Israel Weighs Expanded Ground Operation in Lebanon
Trump Warns NATO Faces ‘Very Bad’ Future Without Stronger Allied Support in Iran Conflict
UK Minister Says Britain Not Bound to Support Every Demand From U.S. President
Starmer Tells Trump Britain Will Not Be Drawn Into Wider Iran War
Starmer Tells Trump Britain Will Not Be Drawn Into Wider Iran War
×