London Daily

Focus on the big picture.
Thursday, Oct 01, 2026

Liverpudlians are 'chattiest mobile phone users'

Liverpudlians are 'chattiest mobile phone users'

An Ofcom survey suggests that people from Liverpool spend the longest time on mobile phone calls.

People in Liverpool have longer mobile phone calls than the residents of nine other major British cities, an Ofcom survey has suggested.

Liverpudlians spend six minutes and 51 seconds on a single call, on average.

That's more than 40% longer than Londoners, who came second in the survey results.

People in Bradford had the shortest conversations on average, at three minutes and 15 seconds.

Data for the survey was gathered from 150,000 mobile phone users between 1 January and 31 March this year.

The survey did not consider calls made via Skype or WhatsApp and similar apps.

The research also found that people who used their phones for online services mostly stuck to wi-fi. Mobile data services such as 3G and 4G were used for less than a third of such activity.

It's partly thanks to this that 60% of users consume one gigabyte of data every month, the regulator said.

Analysis by the Citizens Advice earlier this year found that 71% of SIM-only customers were paying for data they did not use - costing £800 million annually.

Data shows that the total number of minutes spent on mobile calls increased from 132.1 billion to 148.6 billion between 2012 and 2017.

However, last year data collected by Ofcom showed that the amount of time spent making calls from mobile phones had fallen for the first time.

Young people often prefer messaging services over voice calls, the regulator has noted, and services such as WhatsApp and Facebook Messenger are becoming increasingly popular alternatives to voice calls.

Having a good signal has "never been more important" said Ian Macrae, director of market intelligence at Ofcom.

The regulator said that while 92% of people get basic mobile phone reception in their homes from all four networks, some still "struggle" to get a good signal.

Consumer group Which? argued that "too many" people faced poor reception.

"Until the government publishes plans for how it will achieve its current commitment, the UK will continue to lag behind and lack the comprehensive mobile and broadband connectivity it desperately needs," said Caroline Normand, director of advocacy.

The UK government has committed to increasing mobile coverage to 95% of the UK by the end of 2022.

Newsletter

Related Articles

0:00
0:00
Close
Southwest England Faces Flood Alerts After Heavy Autumn Storms
UK Expands Funding for Rapid Electric Vehicle Charging Infrastructure
Welsh Government Approves Funding to Upgrade South Wales Transport
Northern Ireland Tensions Rise as Orange Order Rejects Drumcree Compromise
NHS Leaders Back Early Design of Proposed National Care Service
More Than One-Third of Regional UK Universities Face Financial Deficits
UK Current Account Deficit Narrows as Cross-Border Financial Flows Remain Strong
Bank of England and FCA Issue New Rules for Stablecoins and Digital Assets
MI5 Warns UK Universities Over Research Links With Chinese Institutions
UK Energy Price Cap Rises 4% as Electricity VAT Is Temporarily Suspended
Equity Calls for UK Personality Rights to Protect Performers From AI Replication
OpenAI Pauses Advanced Model Training Following Safety Concerns
Scottish Government Proposes Replacing 32 Councils With Larger Regional Authorities
Ofgem Raises UK Household Energy Price Cap by 4% From October
UK Counter-Terrorism Police Continue Investigation After Five Arrests Near RAF Fairford
OECD Cuts UK 2027 Growth Forecast to 1%
Labour Says State Pension Triple Lock Remains Protected Through Current Parliament
Andy Burnham Pledges National Care Service With Free Social Care in England
Six Flags Permanently Shuts Landmark X2 Roller Coaster Following Safety Scandals
Metropolitan Police Rule Out Terrorism in Golders Green Stabbing Investigation
Lithium-Ion Battery Identified as Cause of Fatal Merseyside House Fire
UK Department Rejects New Sea Use Framework Due to Stakeholder Fatigue
Major Thames Water Pipe Burst Causes School Closures in London
Aldi Commits £900 Million to Expand UK Supermarket Network
Scottish Affairs Committee Warns Skills Shortages Threaten Defence Sector Expansion
Parliamentary Committee Warns Northern Ireland Budget Deadlock is Stalling Economic Growth
NHS Hospitals in England Face Severe Shortages of Essential Medications
Home Secretary Signals Major Overhaul of UK Immigration and Leave to Remain Policies
Chancellor Promises New Job Schemes Alongside Strict Fiscal Discipline
Energy Secretary Proposes Taxpayer-Funded Green Transition and National Electricity Grid
UK Government to Renationalise Avanti West Coast Railway Franchise in March
Prime Minister Andy Burnham Pledges Major Social Care and Infrastructure Reforms
Five Suspects Released on Bail Following Alleged Bomb Plot Near RAF Fairford
UK Diesel Prices Hit Record High of 199p Per Litre
Transport for Wales and Network Rail Complete Electrification of South Wales Metro
Defra Expands Incentives for Sustainable Farming and Biodiversity in England
Northern Ireland Executive Approves Funding Package to Resolve Public Sector Pay Disputes
Universities UK Warns of Financial Insolvency Risks for Higher Education Institutions
UK Prisons Activate Emergency Protocols to Manage Capacity Pressures
UK Government Establishes New Safety Standards for Frontier AI Models
Home Office Tightens Skilled Worker Visa Requirements and Dependent Rules
Ministry of Defence Restructures Royal Navy Frigate Procurement to Prevent Overruns
UK Government Mandates New Housing Targets to Address National Shortage
UK and Scottish Governments Reach Agreement on North Sea Energy Transition
NHS Launches Digital Overhaul to Reduce Surgical Backlogs in England
Bank of England Holds Interest Rates as Service Sector Inflation Persists
UK Chancellor Announces Fiscal Consolidation Measures to Stabilize National Debt
RNLI Chief Executive Condemns Misinformation and Abuse Targeting Volunteer Crews
Metropolitan Police Charge Swindon Man with Assisting Foreign Intelligence Services
British Intelligence Report Warns Environmental Collapse Threatens Global Defense Infrastructure
×