London Daily

Focus on the big picture.
Saturday, Sep 19, 2026

John Lewis: Peterborough store closure 'like having teeth taken out'

John Lewis: Peterborough store closure 'like having teeth taken out'

For almost 40 years the John Lewis store in Peterborough has been the flagship of the city's shopping centre, but along with seven other branches it looks sets to close. What impact will its closure have?

"It's almost like Peterborough's mouth has had its teeth taken out," says Toby Wood.

The vice chairman of the city's civic society says the shop that has been there since 1982 is "more than a store".

Many in the city would agree.

Toby Wood, vice chairman of Peterborough Civic Society, says it is "desperate news" for the city

John Lewis had been destined to be the anchor store of the Queensgate Shopping Centre years before anyone even stepped foot in the mall.

Planning officers gave the green light for the shopping centre to be built in the summer of 1976 and the retail giant announced it would open a store there just months after.

The John Lewis store marked the company's return to the city after an absence of 25 years.

Peterborough's John Lewis is the flagship store of the city's Queensgate Shopping Centre

Since then, other shops have come and gone, but the four-storey department store has remained a mainstay.

It even underwent a £21m revamp in 2019 - something which the city's MP Paul Bristow had hoped would save it from closure.

The Conservative MP wrote to John Lewis bosses in July, just before the company announced its first wave of closures.

Trader Jim Edwards, who has run a sandwich bar in the city for 36 years, says smaller businesses will be affected

In that open letter, he said the store was "at the heart" of the city.

"A role that you acknowledged through your £21m upgrade which was only recently completed," he wrote.

He says branch managers at the time described the revamp as a "model for the rest of the company to follow" and that it put the store at the "forefront of efforts to combat the overall decline we are seeing in retail".

MP Paul Bristow describes John Lewis as being at the "heart" of the city

The MP wrote again ahead of Wednesday's announcement and says he was told the news he did not want to hear directly, shortly after staff were informed about the decision.

He said he was "extremely disappointed" and asked how the business "could justify this closure, given the company's investment in the store and opportunities within our city".

The proposed closures put 1,454 jobs at risk across eight stores in England and Scotland.

John Lewis says 318 of those are at the Peterborough branch.

It is another blow for the city which is also losing its Debenhams distribution centre, with the loss of up to 500 jobs.

James Morrell says it could present an opportunity for small independent stores


Shopper James Morrell says he usually goes to John Lewis to look at the "tech" and says it will be a shame to not see it reopen after lockdown.

"This is pretty much all we've got in Peterborough really, it's our main selling point," he says.

But he says it "might be nice for little independent shops to come along and take up the space".

Jim Edwards, who has run a sandwich bar in Peterborough for 36 years, says the closure of the "big shops" affects the smaller ones, too.

"Soon why will people want to come? They will just stay in the retail outlets out of town," he says.

Shoppers not having a reason to come into Peterborough is also something that worries Mr Wood.

"It's desperate news for the workers and the people of Peterborough, but the worst thing of all is that Peterborough is no longer going to be a go-to destination for people from Oundle, Thrapston, Huntingdon, all those people around," he says.

"Why would they come to the centre of Peterborough if John Lewis is closing?"

There are concerns about what will be left to attract people to the city centre

Mr Wood says the planned closure - which John Lewis puts down to the "significant shift to online shopping" - is a "stark reminder of how the world is changing".

"City centres are changing, we have to come to terms with that, we're not returning to some kind of normal, the new normal is going to be different," he says.

"Peterborough needs to look at that and the rest of the country needs to look at that.

"No-one knows what different is going to look like but we have to be proactive and make it happen for the city of Peterborough."

Mr Wood says city centres are "changing" and Peterborough needs to be "proactive"

The other affected stores are 'At Home' shops in Ashford, Basingstoke, Chester and Tunbridge Wells, and department stores in Aberdeen, Sheffield and York.

John Lewis says it will enter a consultation with all affected staff and if the closures are confirmed, it will make "every effort" to find alternative roles in the company for as many staff as possible.

In July last year, it announced it was closing its stores in Birmingham, Croydon, Newbury, Swindon, Tamworth and Watford, as well as the smaller hubs at St Pancras and Heathrow, with the loss of 1,300 jobs.

Newsletter

Related Articles

0:00
0:00
Close
England Tightens School Food Standards With Restrictions on Deep-Fried and High-Sugar Foods
Oxfordshire Village Votes Symbolically to Leave UK Over Proposed Asylum Centre
Michael Marra Elected Leader of Scottish Labour
BBC Cash Reserves Fall Sharply as Financial Pressures Mount
George Osborne Calls for UK to Rejoin EU Customs Union
UK Explores Joining Canada-Led Global Defence Bank
Thirlwall Inquiry Highlights Management Failures Surrounding Lucy Letby Crimes
Parliamentary Committee Calls for New UK Law to Address AI Risks to Human Rights
UK Considers Giving Regional Mayors Greater Oversight of Water Companies
UK Opposition Presses Burnham for Stronger Response to Russian Security Threats
Reform UK Faces Scrutiny Over £72 Million in Donations as Political Finance Rules Tighten
Millisecond Software Failure Behind UK Air-Traffic Outage That Cancelled More Than 2,000 Flights
Bank of England Holds Interest Rate at 3.75% as Energy Prices Complicate Inflation Outlook
Burnham Warns of Difficult Choices in October Budget as UK Inflation Rises to 3.1%
Addison Lee Founder Loses £20.5 Million Non-Domicile Tax Case
BrewDog Creditors Face Heavy Losses After Collapse
Thirteenth Metropolitan Police Officer Dismissed Over Charing Cross Conduct
Oxfordshire Village Votes Symbolically to Leave UK Over Asylum Accommodation Plan
NHS Approves Life-Extending Treatment for Women With Incurable Breast Cancer
Software Defect Blamed for Major UK Air Traffic Disruption
Twenty Women Underwent Unnecessary Mastectomies at County Durham NHS Trust
British Steel Costs Taxpayers £1.3 Million a Day as MPs Demand Long-Term Plan
UK Parliament Advances Sovereign Grant Reform Setting Royal Funding at £99.9 Million
King Charles Urges Human-Centred Approach to Artificial Intelligence at Scotland Summit
House of Lords Begins Scrutiny of Voting-Age and Political Finance Reforms
UK Labour Market Shows Growing Divide Between Younger and Older Workers
Nearly Seven in 10 UK Small Businesses Delay or Cancel Growth Plans as Costs Rise
Andy Burnham Reaffirms UK Net-Zero Target Amid North Sea Energy Debate
UK Parliament Demands Credible Financial and Decarbonisation Plan for British Steel
MPs Urge Government to Reject Thames Water Rescue Deal and Prepare Special Administration
Bank of England Holds Rate at 3.75% as Energy Shock Raises Inflation Risks
TUC Calls for Social Energy Tariff Funded by Higher Taxes on Bank Profits
UK Parliament Enters Conference Recess After Advancing Sovereign Grant Legislation
King Charles Hosts Artificial Intelligence Leaders at Dumfries House Summit
Nearly Seven in Ten UK Small Businesses Delay or Cancel Growth Plans as Costs Rise
Anthropic Details Malicious Use of Claude in Cyber, Weapons and Influence Operations
McLaren Announces £500 Million UK Investment and 1,000 New Jobs
Scotland and Wales Sign Cardiff Agreement to Deepen Cooperation on Shared Policy Priorities
UK Government Moves to Fully Fund Teacher Pay Award as Strike Threat Recedes
UK Competition Regulator Deepens Scrutiny of Microsoft’s Business Software and AI Market Position
NHS England Reforms Focus on Cutting Waiting Lists and Improving Digital Care
England Maintains Mandatory Housing Targets in Push for 1.5 Million New Homes
UK Government Plans Statutory Industrial Strategy Council to Strengthen Long-Term Economic Policy
Asthma Charity Warns of Major Gaps in Childhood Diagnostic Testing Across England
TUC Chief Paul Nowak Appointed to Bank of England Court
Bristol Opens £35 Million Deep-Tech Innovation Hub at Temple Quarter
Oxfordshire Village Votes Symbolically to Leave UK Over Asylum Housing Plan
Andy Burnham Deepens UK Defense and AI Cooperation With NATO and Canada
UK Government Announces Neonatal Safety Reforms After Thirlwall Inquiry
Bank of England Weighs Rate Decision as UK Inflation Rises to 3.1%
×