London Daily

Focus on the big picture.
Sunday, Aug 16, 2026

John Lewis: Peterborough store closure 'like having teeth taken out'

John Lewis: Peterborough store closure 'like having teeth taken out'

For almost 40 years the John Lewis store in Peterborough has been the flagship of the city's shopping centre, but along with seven other branches it looks sets to close. What impact will its closure have?

"It's almost like Peterborough's mouth has had its teeth taken out," says Toby Wood.

The vice chairman of the city's civic society says the shop that has been there since 1982 is "more than a store".

Many in the city would agree.

Toby Wood, vice chairman of Peterborough Civic Society, says it is "desperate news" for the city

John Lewis had been destined to be the anchor store of the Queensgate Shopping Centre years before anyone even stepped foot in the mall.

Planning officers gave the green light for the shopping centre to be built in the summer of 1976 and the retail giant announced it would open a store there just months after.

The John Lewis store marked the company's return to the city after an absence of 25 years.

Peterborough's John Lewis is the flagship store of the city's Queensgate Shopping Centre

Since then, other shops have come and gone, but the four-storey department store has remained a mainstay.

It even underwent a £21m revamp in 2019 - something which the city's MP Paul Bristow had hoped would save it from closure.

The Conservative MP wrote to John Lewis bosses in July, just before the company announced its first wave of closures.

Trader Jim Edwards, who has run a sandwich bar in the city for 36 years, says smaller businesses will be affected

In that open letter, he said the store was "at the heart" of the city.

"A role that you acknowledged through your £21m upgrade which was only recently completed," he wrote.

He says branch managers at the time described the revamp as a "model for the rest of the company to follow" and that it put the store at the "forefront of efforts to combat the overall decline we are seeing in retail".

MP Paul Bristow describes John Lewis as being at the "heart" of the city

The MP wrote again ahead of Wednesday's announcement and says he was told the news he did not want to hear directly, shortly after staff were informed about the decision.

He said he was "extremely disappointed" and asked how the business "could justify this closure, given the company's investment in the store and opportunities within our city".

The proposed closures put 1,454 jobs at risk across eight stores in England and Scotland.

John Lewis says 318 of those are at the Peterborough branch.

It is another blow for the city which is also losing its Debenhams distribution centre, with the loss of up to 500 jobs.

James Morrell says it could present an opportunity for small independent stores


Shopper James Morrell says he usually goes to John Lewis to look at the "tech" and says it will be a shame to not see it reopen after lockdown.

"This is pretty much all we've got in Peterborough really, it's our main selling point," he says.

But he says it "might be nice for little independent shops to come along and take up the space".

Jim Edwards, who has run a sandwich bar in Peterborough for 36 years, says the closure of the "big shops" affects the smaller ones, too.

"Soon why will people want to come? They will just stay in the retail outlets out of town," he says.

Shoppers not having a reason to come into Peterborough is also something that worries Mr Wood.

"It's desperate news for the workers and the people of Peterborough, but the worst thing of all is that Peterborough is no longer going to be a go-to destination for people from Oundle, Thrapston, Huntingdon, all those people around," he says.

"Why would they come to the centre of Peterborough if John Lewis is closing?"

There are concerns about what will be left to attract people to the city centre

Mr Wood says the planned closure - which John Lewis puts down to the "significant shift to online shopping" - is a "stark reminder of how the world is changing".

"City centres are changing, we have to come to terms with that, we're not returning to some kind of normal, the new normal is going to be different," he says.

"Peterborough needs to look at that and the rest of the country needs to look at that.

"No-one knows what different is going to look like but we have to be proactive and make it happen for the city of Peterborough."

Mr Wood says city centres are "changing" and Peterborough needs to be "proactive"

The other affected stores are 'At Home' shops in Ashford, Basingstoke, Chester and Tunbridge Wells, and department stores in Aberdeen, Sheffield and York.

John Lewis says it will enter a consultation with all affected staff and if the closures are confirmed, it will make "every effort" to find alternative roles in the company for as many staff as possible.

In July last year, it announced it was closing its stores in Birmingham, Croydon, Newbury, Swindon, Tamworth and Watford, as well as the smaller hubs at St Pancras and Heathrow, with the loss of 1,300 jobs.

Newsletter

Related Articles

0:00
0:00
Close
AI Manager at San Francisco Store Recommends Firing Human Employee
Reform UK Unveils Plan to Cut Welfare Spending by More Than £50 Billion a Year
Prime Minister Andy Burnham Praised Extinction Rebellion for Doing a 'Great Service'
UK Wildfire Phone Alert Triggers Backlash as Users Switch Off Emergency Warnings
Heathrow Roads Reopen After Burst Water Main Floods Access to Terminals 2 and 3
Former NBA Players Enes Kanter Freedom and Royce White Say They Will Enter 2027 WNBA Draft
Italian Speed Camera Issues Nearly 32,000 Fines in 10 Weeks, Worth More Than €3 Million
Former Cambridge Professor Jason Arday Found Dead Days After Resigning Amid Plagiarism Row
US Appeals Court Rules AI Agent's Website Actions Are Legally Attributed to the User
France's Constitutional Council Blocks Social Media Ban for Children Under 15
Liechtenstein Changes Royal Succession Rules to Allow Women to Inherit the Throne
Women Allege Rape and Sexual Abuse at British Army College for Teenage Recruits
Minnesota: Two independent investigators posed as Muslims (one wearing a burqa) and showed how they could vote in elections without identification.
UK Prime Minister Andy Burnham Takes Regional Tour to Highlight Local Infrastructure and Environmental Problems
Nigel Farage Wins Clacton By-Election to Return to the House of Commons
Bank of England Warns Rising Inflation Could Squeeze UK Household Incomes
UK Government Announces £65 Million Aid Package for Farmers Hit by Severe Drought
UK Economy Grows 0.4% in Second Quarter Despite Energy Market Pressures
UK Issues Emergency Alert as Severe Wildfires Spread Across England and Wales
UK and Finland Discuss European Defence and Continued Support for Ukraine
Nigel Farage Wins Clacton By-Election to Return to the House of Commons
UK Government Deploys Military to Help Fight Wildfires and Bans Disposable Barbecues
UK Records Hottest Day of the Year as Fifth Summer Heatwave Peaks in Southern England
UK Condemns Houthi Actions and Warns of Red Sea Threat to Global Trade
UK and Solomon Islands Open Wildlife Photography Exhibition in Honiara
UK Small Businesses Face Continued Cash Flow and Tax Pressures
Greatham Marsh Restoration Restores Tidal Wetland in Hartlepool After More Than 200 Years
UK Health Regulator Urges University Students to Check Meningitis and Measles Vaccination Status
Mining Remediation Authority Completes Major Ground Stabilization Works in Scottish Community
UK Food Crime Investigators Seize 33 Tonnes of Illegal Food in Multi-Agency Operation
Technical Qualification Uptake Hits Record High as Advanced Mathematics Results Improve
UK Summer Temperatures on Course to Challenge Long-Standing Records, Met Office Says
UK Farmers Bring Forward Cereal Harvests as Drought Threatens Yields
Wildfires Surge Across England and Wales as Fire Chiefs Report Record July
UK Nurses Warn of Heat Risks as Hospital Staff Struggle With Extreme Temperatures
Southern Water Seeks Drought Order for Hampshire and Isle of Wight Amid Water Shortages
UK Heatwave Pushes West London Temperature to 38.1 Degrees as Health Alerts Continue
UK Economy Grows 0.4% in Second Quarter Despite Global Uncertainty
China’s Kimi Launches AI-Focused Credit Card With Agricultural Bank of China and American Express
UK Residents Gather to Watch Rare Partial Solar Eclipse
Reform UK Deputy Leader Richard Tice Faces Criticism Over Legal Threat Against Guardian Journalist
Michael Forsyth Elected Speaker of the House of Lords
Cambridge Researchers Launch £20 Million Human Organoid Drug Testing Programme
Heathrow Loses European Passenger Traffic Lead to Istanbul Airport
Households Near New UK Electricity Pylons to Receive £250 Annual Energy Bill Discount
UK Government Estimates Zero-Hours Contract Ban Could Cost Employers Up to £3 Billion a Year
Robert Jenrick Leaves Conservatives for Reform UK in Major Parliamentary Defection
UK Police Chiefs Urge Government to Block Early Release of Andrew Harper Killers
UK Government Holds Emergency Cobra Meeting as Drought and Heatwave Raise Wildfire Risks
Former Labour Adviser Arrested on Suspicion of Spying for China Held Privileged Access as Top Party Donor
×