London Daily

Focus on the big picture.
Thursday, Mar 26, 2026

John Lewis: Peterborough store closure 'like having teeth taken out'

John Lewis: Peterborough store closure 'like having teeth taken out'

For almost 40 years the John Lewis store in Peterborough has been the flagship of the city's shopping centre, but along with seven other branches it looks sets to close. What impact will its closure have?

"It's almost like Peterborough's mouth has had its teeth taken out," says Toby Wood.

The vice chairman of the city's civic society says the shop that has been there since 1982 is "more than a store".

Many in the city would agree.

Toby Wood, vice chairman of Peterborough Civic Society, says it is "desperate news" for the city

John Lewis had been destined to be the anchor store of the Queensgate Shopping Centre years before anyone even stepped foot in the mall.

Planning officers gave the green light for the shopping centre to be built in the summer of 1976 and the retail giant announced it would open a store there just months after.

The John Lewis store marked the company's return to the city after an absence of 25 years.

Peterborough's John Lewis is the flagship store of the city's Queensgate Shopping Centre

Since then, other shops have come and gone, but the four-storey department store has remained a mainstay.

It even underwent a £21m revamp in 2019 - something which the city's MP Paul Bristow had hoped would save it from closure.

The Conservative MP wrote to John Lewis bosses in July, just before the company announced its first wave of closures.

Trader Jim Edwards, who has run a sandwich bar in the city for 36 years, says smaller businesses will be affected

In that open letter, he said the store was "at the heart" of the city.

"A role that you acknowledged through your £21m upgrade which was only recently completed," he wrote.

He says branch managers at the time described the revamp as a "model for the rest of the company to follow" and that it put the store at the "forefront of efforts to combat the overall decline we are seeing in retail".

MP Paul Bristow describes John Lewis as being at the "heart" of the city

The MP wrote again ahead of Wednesday's announcement and says he was told the news he did not want to hear directly, shortly after staff were informed about the decision.

He said he was "extremely disappointed" and asked how the business "could justify this closure, given the company's investment in the store and opportunities within our city".

The proposed closures put 1,454 jobs at risk across eight stores in England and Scotland.

John Lewis says 318 of those are at the Peterborough branch.

It is another blow for the city which is also losing its Debenhams distribution centre, with the loss of up to 500 jobs.

James Morrell says it could present an opportunity for small independent stores


Shopper James Morrell says he usually goes to John Lewis to look at the "tech" and says it will be a shame to not see it reopen after lockdown.

"This is pretty much all we've got in Peterborough really, it's our main selling point," he says.

But he says it "might be nice for little independent shops to come along and take up the space".

Jim Edwards, who has run a sandwich bar in Peterborough for 36 years, says the closure of the "big shops" affects the smaller ones, too.

"Soon why will people want to come? They will just stay in the retail outlets out of town," he says.

Shoppers not having a reason to come into Peterborough is also something that worries Mr Wood.

"It's desperate news for the workers and the people of Peterborough, but the worst thing of all is that Peterborough is no longer going to be a go-to destination for people from Oundle, Thrapston, Huntingdon, all those people around," he says.

"Why would they come to the centre of Peterborough if John Lewis is closing?"

There are concerns about what will be left to attract people to the city centre

Mr Wood says the planned closure - which John Lewis puts down to the "significant shift to online shopping" - is a "stark reminder of how the world is changing".

"City centres are changing, we have to come to terms with that, we're not returning to some kind of normal, the new normal is going to be different," he says.

"Peterborough needs to look at that and the rest of the country needs to look at that.

"No-one knows what different is going to look like but we have to be proactive and make it happen for the city of Peterborough."

Mr Wood says city centres are "changing" and Peterborough needs to be "proactive"

The other affected stores are 'At Home' shops in Ashford, Basingstoke, Chester and Tunbridge Wells, and department stores in Aberdeen, Sheffield and York.

John Lewis says it will enter a consultation with all affected staff and if the closures are confirmed, it will make "every effort" to find alternative roles in the company for as many staff as possible.

In July last year, it announced it was closing its stores in Birmingham, Croydon, Newbury, Swindon, Tamworth and Watford, as well as the smaller hubs at St Pancras and Heathrow, with the loss of 1,300 jobs.

Newsletter

Related Articles

0:00
0:00
Close
Jaguar Land Rover Halts Production at UK Plant Amid Supplier Disruption
UK Police Reverse Position, Confirm Arrests Will Resume for Palestine Action Protests
UK Small Businesses Face Europe’s Steepest Cost Pressures, New Survey Reveals
US Envoy Urges UK to Proceed with King’s Visit Amid Diplomatic Sensitivities
FTSE 100 Drops Over One Percent as Middle East Tensions Weigh on Markets
UK CO2 Plant Set to Reopen as Authorities Move to Safeguard Supplies Amid Middle East Tensions
Trump Urges Stronger Defence Investment as He Questions Allied Naval Capabilities
New COVID Variant Detected in UK Raises Concerns Over Vaccine Effectiveness
FTSE Russell Moves to Standardise Free-Float Rules for UK and International Listings
HBO Max Launches in UK and Ireland, Marking Major Step in Global Streaming Expansion
UK Signals Readiness to Seize Russian ‘Shadow Fleet’ Vessels in Escalation of Sanctions Enforcement
Escalating Middle East Conflict Seen as Major Threat to UK Economic Stability
Early Challenges Mark Prince Harry and Meghan’s Australia Visit
UK Government Rejects Cover-Up Claims After Theft of Former PM Aide’s Phone
Cyprus Opens Strategic Talks with UK Over Sovereign Base Areas
UK Faces Risk of Sharp Inflation Surge Despite Stable Pre-Crisis Figures
UK Police Arrest Two Over Suspected Antisemitic Arson as Iran Link Investigated
UK Inflation Holds at Three Percent Ahead of Oil Price Shock from Iran Conflict
UK Fuel Prices Face Upward Pressure as Global Oil Trends Raise Cost Outlook
Girlguiding UK Sets September Deadline for Membership Policy Change Affecting Trans Participants
Germany and UK Accelerate Wind Power Expansion to Strengthen Energy Security
UK Moves to Ban Cryptocurrency Donations to Political Parties Over Foreign Influence Concerns
UK and Turkey Finalise Major Air Defence Agreement Worth Billions
Apple Introduces Mandatory Age Verification for iPhone Users in the UK
Diverging Views Emerge Over Meghan Markle’s Planned Australia Appearance
Trump Signals Frustration with UK Leadership Amid Diverging Approaches to Iran Conflict
UK Government Takes Control of Hunterston B as Landmark Nuclear Decommissioning Begins
UK Public Inflation Expectations Jump Sharply in March, Raising Pressure on Bank of England
UK Ministers Warn Expanded North Sea Drilling Would Deepen Exposure to Global Energy Volatility
Delayed UK Defence Investment Plan Leaves Suppliers Under Severe Financial Strain
Can Iran Strike the UK? Assessing the Real Military Threat as Conflict Escalates
Sanctioned Iranian Banker Linked to Luxury Marbella Villa Through UK Corporate Structure
Casey Bloys Navigates HBO Max UK Launch, Paramount Integration and Industry Buzz Over Netflix Meeting
Iran Conflict Sparks Sharp Turbulence in UK Mortgage Market, Reaching Pandemic-Era Disruption Levels
Major Donor Urges University of Kentucky to Reconsider Mitch Barnhart’s Post-Retirement Role
United Kingdom Moves to Lead International Effort to Reopen Strait of Hormuz
UK Police Investigate Targeted Attack on Jewish Ambulance Vehicles
UK Police Investigate Targeted Attack on Jewish Ambulance Vehicles
Senior UK Advocate Criticises Barnhart Retirement Appointment, Calls for Reconsideration
UK Finds No Evidence of Direct Iranian Threat to Britain, Says Prime Minister Starmer
Assessing Iran’s Strike Capability and the UK’s Readiness Amid Rising Tensions
NATO Unable to Confirm Iran’s Role in Strike on UK-US Base as Tehran Denies Involvement
University of Kentucky’s Youling Xiong Receives SEC Faculty Achievement Award for 2026
Trump Highlights Satirical Portrayal of UK Leadership Amid Talks with Prime Minister Starmer on Iran Conflict
Trump Highlights Satirical Portrayal of UK Leadership Amid Talks with Prime Minister Starmer on Iran Conflict
UK Fuel Prices Surge Toward Crisis Levels as Experts Warn of Further Sharp Increases
UK Fuel Prices Surge Toward Crisis Levels as Experts Warn of Further Sharp Increases
Duchess of Sussex Secures ‘As Ever’ Trademark Rights in Australia Ahead of High-Profile Visit
UK Reaffirms Security as Officials Reject Claims of Immediate Iranian Missile Threat
Rising Middle East Tensions Spark ‘Trumpflation’ Debate Over Impact on UK Households
×