London Daily

Focus on the big picture.
Friday, Feb 20, 2026

Flight cancellations: what are your rights, from refunds to missed work?

Flight cancellations: what are your rights, from refunds to missed work?

Your rights if you are one of the thousands of people caught up in recent travel chaos

Thousands of Britons are stuck abroad after about 200 flights were cancelled over the weekend, including 80 by easyJet on Sunday. But what are your rights if you are one of those affected?

What if I have to stay the night?


If your return journey is cancelled you should contact the airline to find the next available flight. You have the right to choose between being refunded or rerouted on a new flight, either with the same airline or a different carrier.

The airline is supposed to give you the chance to fly home on the same day, but if the departure is on a later date the carrier should help you find accommodation and cover the cost. It should also pay for expenses such as food, drinks and hotel transfers.

Am I entitled to any other compensation?


You can claim compensation if the flight was cancelled fewer than 14 days before departure. How much depends on the type of flight, on whether you take a refund or have the airline arrange a return trip, and on how much later your new departure and arrival are than your original plan.

You can get up to £220 for flights of less than 1,500km, up to £350 for journeys between 1,500km and 3,500km and a maximum of £520 for long-haul flights above 3,500km, according to Citizens Advice. Contact your airline for the full rules and to make a claim.

Jan-Frederik Arnold, the chief executive of Flightright, said: “You are entitled to compensation independently of the refund and hotel and dinner and so on. Airlines sometimes try to only accept one or the other because consumers don’t know their rights.”

If you are forced to buy a new flight with a rival carrier, you can claim the cost of the replacement ticket. If your original flight was more expensive, however, you would be better off requesting a full refund.

What if the airline doesn’t offer to pay?


If there is nobody to discuss compensation with – for example, if there is no one at the desk at the airport – you can make a claim later. Keep receipts for all the extra expenses you incur, including accommodation, food, drink and hotel transfers.

According to the Civil Aviation Authority, airlines are unlikely to reimburse you for luxury hotels or alcohol, so keep your spending to a reasonable limit.

What if my flight was part of a package holiday?


In this case, your accommodation, food and transfer costs should be covered by the tour operator rather than the airline. Get in touch with the company as soon as possible. If you can’t contact them you should keep a record of additional costs to claim a refund.

What if I’m due to return to work?


Let your employer know as soon as possible if flight cancellations mean you will be unable to make it to your next shift. You may be able to take an extra day of annual leave or work remotely to avoid missing out on pay.

Shazia Shah, an employment lawyer at Irwin Mitchell, says: “Those that have access to the work systems might be able to work from abroad but care is required to ensure no rules are breached, for example, in terms of tax or social security.

“Another option is to negotiate a compromise such as unpaid leave, or asking to make up the time later in order to not lose any pay.”

Newsletter

Related Articles

0:00
0:00
Close
King Charles III Opens London Fashion Week as Royal Family Faces Fresh Scrutiny
Trump’s Evolving Stance on UK Chagos Islands Deal Draws Renewed Scrutiny
House Democrat Says Former UK Ambassador Unable to Testify in Congressional Epstein Inquiry
No Record of Prince Andrew Arrest in UK as Claims Circulate Online
UK Has Not Granted US Approval to Launch Iran Strikes from RAF Bases, Government Confirms
AI Pricing Pressure Mounts as Chinese Models Undercut US Rivals and Margin Risks Grow
Global Counsel, Advisory Firm Co-Founded by Lord Mandelson, Enters Administration After Client Exodus
London High Court dispute over Ricardo Salinas’s $400mn Elektra share-backed bitcoin loan
UK Intensifies Efforts to Secure Saudi Investment in Next-Generation Fighter Jet Programme
Former Student Files Civil Claim Against UK Authorities After Rape Charges Against Peers Are Dropped
Archer Aviation Chooses Bristol for New UK Engineering Hub to Drive Electric Air Taxi Expansion
UK Sees Surge in Medical Device Testing as Government Pushes Global Competitiveness
UK Competition Watchdog Flags Concerns Over Proposed Getty Images–Shutterstock Merger
Trump Reasserts Opposition to UK Chagos Islands Proposal, Urges Stronger Strategic Alignment
Greek Prime Minister Kyriakos Mitsotakis advocates for a ban on minors using social media.
Liberal Senator Michaelia Cash Accuses Prime Minister of Lying to Australians
Meanwhile in Time Square, NYC One of the most famous landmarks
Jensen Huang just told the story of how Elon Musk became NVIDIA’s very first customer for their powerful AI supercomputer
A Lunar New Year event in Taiwan briefly came to a halt after a temple official standing beside President Lai Ching‑te suddenly vomited, splashing Lai’s clothing
Jillian Michaels reveals Bill Gates’ $55 million investment in mRNA vaccines turned into over $1 billion.
Ex-Prince Andrew Mountbatten-Windsor's arrested
Former British Prince Andrew Arrested on Suspicion of Misconduct in Public Office
Four Chagos Islanders Establish Permanent Settlement on Atoll
Unitree Robotics founder Wang Xingxing showcases future robot deployment during Spring Festival Gala.
UK Inflation Slows Sharply in January, Strengthening Case for Bank of England Rate Cut
Hide the truth, fake the facts, pretend the opposite, Britain is as usual
France President Macron says Free Speech is Bull Sh!t
Viktor Orbán getting massive praise for keeping Hungary safe, rich and migrant-free!
UK Inflation Falls to Ten-Month Low, Markets Anticipate Interest Rate Cut
UK House Prices Climb 2.4% in December as Market Shows Signs of Stabilisation
BAE Systems Predicts Sustained Expansion as Defence Orders Reach Record High
Pro-Palestine Activists Cleared of Burglary Charges Over Break-In at UK Israeli Arms Facility
Former Reform UK Councillors Form New Local Group Amid Party Fragmentation
Reform UK Pledges to Retain Britain’s Budget Watchdog as It Seeks Broader Economic Credibility
Miliband Defends UK-California Clean Energy Pact After Sharp Criticism by Trump
University of Kentucky to Host 2026 Summer Camps Fair Connecting Families with Local Programmes
UK Police Forces Assess Claims Jeffrey Epstein Used Stansted Airport Flights in Trafficking Network
UK-Focused Equity ETF FLGB Climbs to Fresh 52-Week Peak on Strong Market Sentiment
Trump Warns UK’s Chagos Islands Agreement Is a “Big Mistake” Amid Strategic Security Debate
Trump Urges UK to Retain Sovereignty Over Diego Garcia Amid Strategic Concerns
Italian Police Arrest Man After Alleged Attempt to Abduct Toddler at Bergamo Supermarket, Child Hospitalised With Fractured Femur
Rupert Lowe wanted to deport rape gangs and the communities who protected them
Reform UK Appoints Former Conservative Minister Robert Jenrick as Finance Chief
UK Unemployment Rises to Highest in Nearly Five Years as Labour Market Weakens
Rupert Lowe Advocates for English-Only Use in the UK
US Successfully Transports Small Nuclear Reactor from California to Utah
South Korea's traditional sand wrestling sport ssireum faces declining interest at home
Japan outlawed Islam
Virginia Giuffre accuses Epstein of trafficking to powerful men for blackmail.
New Mexico lawmakers initiate investigation into Zorro Ranch linked to Jeffrey Epstein
×