London Daily

Focus on the big picture.
Friday, Sep 11, 2026

Facebook denies weak performance on hateful content

Facebook denies weak performance on hateful content

Facebook has denied allegations that its algorithms only remove a small number of posts containing hate speech.

The company uses automated systems, alongside other methods, to identify and take down such posts.

The Wall Street Journal (WSJ) reported that leaked documents suggest only a small percentage of offending content is actually removed by the technology.

Facebook, however, insisted it has seen recent success in reducing hate speech on its platform.

The leaked internal Facebook documents seen by the WSJ include information on a team of employees that allegedly found the technology was successful in removing only 1% of posts that break the social media company's own rules.

In March 2021, an internal assessment allegedly discovered that Facebook's automated takedown efforts were eliminating posts generating only an estimated 3 to 5% of total views of hate speech.

Facebook is also alleged to have cut the amount of time that human reviewers spend on checking hate speech complaints made by users.

This change, reported to have occurred two years ago, "made the company more dependent on AI enforcement of its rules and inflated the apparent success of the technology in its public statistics", the WSJ alleged.

Facebook firmly denied that it is failing on hate speech.

Guy Rosen, Facebook's vice-president of integrity, wrote in a blog post that a different metric should be used to evaluate Facebook's progress in this area.

Mr Rosen pointed out that the prevalence of hate speech on Facebook - the amount of such material viewed on the site - has fallen as a percentage of all content viewed by users.

Hate speech currently accounts for 0.05%, or five views per every 10,000, and has fallen by 50% in the last nine months, he said.

"Prevalence is how we measure our work internally, and that's why we share the same metric externally," he added.

Mr Rosen also noted that more than 97% of removed content is proactively detected by Facebook's algorithms - before it is reported by users who have seen it.

The latest story about hate speech is just one in a series of similar articles about Facebook published by the WSJ in recent weeks.

Frances Haugen identified herself as the source of several leaks

The stories are largely based on leaked internal documents provided to the newspaper by former Facebook employee Frances Haugen. They refer to a series of content moderation difficulties, from anti-vaccine misinformation to graphic videos, as well as the experiences of younger users on Instagram, which is owned by Facebook.

On Monday, Facebook's vice-president of global affairs, Nick Clegg - the former UK deputy prime minister, added his voice to Facebook's pushback.

In a blog, he argued that "these stories have contained deliberate mischaracterisations of what we are trying to do, and conferred egregiously false motives to Facebook's leadership and employees".

A WSJ spokesman told the BBC: "None of Facebook's defences have cited a single factual error in our reporting.

"Instead of attempting to aggressively spin, the company should address the troubling issues directly, and publicly release all the internal research we based our reporting from, that they claim we misrepresented."

Newsletter

Related Articles

0:00
0:00
Close
English Councils to Gain Power to Introduce Tourist Taxes by 2028
Kemi Badenoch Reshuffles Conservative Shadow Cabinet
Firefighters Make Progress Containing Major Wildfires in South Wales
John Lewis Partnership Reports £124 Million Loss
Study Says UK AI Data Centres Will Create Only a Quarter of Forecast Jobs
UK Government Considers Higher Industrial Water Prices Amid Supply Pressures
Andy Burnham Holds First Call With Donald Trump as UK Prime Minister
NHS Records Busiest Summer on Record as Heatwaves Drive Hospital Admissions
Home Secretary Orders Police Crackdown on Far-Right Anti-Migrant Vigilantes
UK Supreme Court Rules Northern Ireland Religious Education Curriculum Breaches Human Rights Standards
Markets Price in Four Bank of England Rate Rises by Next Summer
House of Commons Prepares Free Vote on Assisted Dying Bill
UK Government Bans Trade With Israeli Settlements in Occupied Territories
UK Economy Grows 0.4% in July as Artificial Intelligence Investment Supports Expansion
Andy Burnham Becomes UK Prime Minister After Keir Starmer Resigns
John Lewis Partnership Loss Widens to £124 Million
UK Government to Put White Working-Class Social Mobility at Centre of Equality Policy
McLaren Plans £450 Million Technology Investment Creating 1,000 UK Jobs
UK Chancellor Faces Calls for Wealth Taxes and Public Ownership in Autumn Budget
English Mayors to Gain Powers to Impose Uncapped Overnight Tourist Taxes
JPMorgan’s Jamie Dimon Warns UK Government Against Bank Windfall Taxes
UK Air Traffic Control Outage Cancels More Than 2,000 Flights
UK Imposes Trade Ban on Israeli Settlements in the West Bank
UK Borrowing Costs Surge as Middle East Tensions Push Long-Term Gilt Yields to Highest Since 1998
Buckingham Palace Says Prince Harry and Meghan Will Not Resume Official Royal Duties
UK Treasury Faces Calls to Scrap £100,000 Childcare Support Threshold
Trades Union Congress Urges Labour Government to Rewrite Migration Policy
Riot Police Deployed After Anti-Migrant Protests Turn Violent in Portsmouth
UK Considers Replacing Some Disability Cash Payments With Direct Services
JPMorgan’s Jamie Dimon Warns UK Chancellor Against Higher Banking Taxes
UK Announces New Sanctions Targeting Israeli Settlements in West Bank
Metropolitan Police Investigate Alleged Illegal Donations to Reform UK
UK Charges Wiltshire Man With Assisting Russian Intelligence
UK Orders Urgent Review After Air Traffic Failure Cancels More Than 2,000 Flights
Merz Rebukes AfD Expansion in Saxony-Anhalt
King Charles Confirms Prince Harry and Meghan Will Remain Private Citizens
Labour Selects Former Child Refugee for By-Election in Keir Starmer’s Former Seat
Foreign Private Equity Accelerates Takeovers of London-Listed Industrial Companies
NHS Maternity Care Faces Scrutiny Over Support for Mothers After Caesarean Births
BBC Warns Staff Strikes Are Likely Amid Job Cuts and Programme Cancellations
English Housing Affordability Improves to Best Level in More Than a Decade
UK Health Commission Proposes Framework for Wider AI Adoption Across NHS
Labour Faces Pressure for Wealth Tax Ahead of Autumn Budget
Metropolitan Police Open Criminal Investigation Into Alleged Foreign Donations to Reform UK
UK Police Deploy Riot Officers After Anti-Immigration Unrest in Portsmouth and Dover
UK Defends Sanctions on Israeli Settlements Despite Diplomatic Retaliation
UK Air Traffic Control Failure Cancels More Than 1,000 Flights and Disrupts 65,000 Passengers
Compass Urges £10 Million Wealth Tax and Public Ownership Ahead of UK Autumn Budget
UK Government’s Devolution Plans Face House of Lords Scrutiny
Maldives Seeks New Chagos Sovereignty Talks With UK Prime Minister Andy Burnham
×