London Daily

Focus on the big picture.
Saturday, Mar 14, 2026

Facebook denies weak performance on hateful content

Facebook denies weak performance on hateful content

Facebook has denied allegations that its algorithms only remove a small number of posts containing hate speech.

The company uses automated systems, alongside other methods, to identify and take down such posts.

The Wall Street Journal (WSJ) reported that leaked documents suggest only a small percentage of offending content is actually removed by the technology.

Facebook, however, insisted it has seen recent success in reducing hate speech on its platform.

The leaked internal Facebook documents seen by the WSJ include information on a team of employees that allegedly found the technology was successful in removing only 1% of posts that break the social media company's own rules.

In March 2021, an internal assessment allegedly discovered that Facebook's automated takedown efforts were eliminating posts generating only an estimated 3 to 5% of total views of hate speech.

Facebook is also alleged to have cut the amount of time that human reviewers spend on checking hate speech complaints made by users.

This change, reported to have occurred two years ago, "made the company more dependent on AI enforcement of its rules and inflated the apparent success of the technology in its public statistics", the WSJ alleged.

Facebook firmly denied that it is failing on hate speech.

Guy Rosen, Facebook's vice-president of integrity, wrote in a blog post that a different metric should be used to evaluate Facebook's progress in this area.

Mr Rosen pointed out that the prevalence of hate speech on Facebook - the amount of such material viewed on the site - has fallen as a percentage of all content viewed by users.

Hate speech currently accounts for 0.05%, or five views per every 10,000, and has fallen by 50% in the last nine months, he said.

"Prevalence is how we measure our work internally, and that's why we share the same metric externally," he added.

Mr Rosen also noted that more than 97% of removed content is proactively detected by Facebook's algorithms - before it is reported by users who have seen it.

The latest story about hate speech is just one in a series of similar articles about Facebook published by the WSJ in recent weeks.

Frances Haugen identified herself as the source of several leaks

The stories are largely based on leaked internal documents provided to the newspaper by former Facebook employee Frances Haugen. They refer to a series of content moderation difficulties, from anti-vaccine misinformation to graphic videos, as well as the experiences of younger users on Instagram, which is owned by Facebook.

On Monday, Facebook's vice-president of global affairs, Nick Clegg - the former UK deputy prime minister, added his voice to Facebook's pushback.

In a blog, he argued that "these stories have contained deliberate mischaracterisations of what we are trying to do, and conferred egregiously false motives to Facebook's leadership and employees".

A WSJ spokesman told the BBC: "None of Facebook's defences have cited a single factual error in our reporting.

"Instead of attempting to aggressively spin, the company should address the troubling issues directly, and publicly release all the internal research we based our reporting from, that they claim we misrepresented."

Newsletter

Related Articles

0:00
0:00
Close
Middle East War Highlights Strategic Importance of Strong UK–Ireland Cooperation
Weak Growth Signals UK Economy Was Faltering Even Before Middle East Energy Shock
Marks & Spencer Tops UK Fashion Retail Rankings as Most Considered Brand
United States Launches Trade Investigation Into Allies Over Forced Labour Practices
United States Launches Trade Investigation Into Allies Over Forced Labour Practices
Russia Accuses Britain Over Storm Shadow Strike as London Reaffirms Ukraine’s Right to Self-Defence
Russia Accuses Britain Over Storm Shadow Strike as London Reaffirms Ukraine’s Right to Self-Defence
Royal Navy to Acquire Twenty Uncrewed Surface Vessels for Autonomous Warfare Testing
Russia Summons British and French Envoys After Ukrainian Storm Shadow Strike on Strategic Facility
Starmer Confirms Britain Will Maintain Sanctions on Russia Despite U.S. Policy Shift
UK Moves to Refine AI Definition in Investment Security Reform
UK Economy Stalls in January as Growth Unexpectedly Falls to Zero
Asian Energy Security Tested as Strait of Hormuz Disruption Threatens Oil Supplies
Iran Sets Three Conditions for Ending Regional War as Diplomatic Efforts Intensify
Tesla Secures Approval to Supply Electricity Directly to Homes Across Britain
Prince William Delivers Tribute to Australia’s Naval Alliance Amid Renewed Royal Spotlight on the Country
UK Foreign Secretary Travels to Saudi Arabia to Reinforce Support for Regional Allies
Putin’s ‘Hidden Hand’ May Be Assisting Iran in Conflict With Trump, UK Defence Secretary Warns
UK Sets April Deadline for Tech Platforms to Strengthen Online Protections for Children
Elon Musk Moves Into Britain’s Energy Market as Tesla Wins Licence to Supply Power
UK Watchdog Warns Fuel Retailers Against Profiteering Amid Iran War Price Surge
Report Claims Iran Used UK Charity Network to Expand Influence
United States and United Kingdom Establish Joint Standards for Counter-Drone Technology
Iran May Be Laying Naval Mines in Strait of Hormuz, UK Warns Amid Escalating Gulf Tensions
US Deploys Bunker-Buster Bombs to UK Airbase as Iran Conflict Intensifies
British Troops in Iraq Intercept Iranian Drones Targeting Coalition Base
Release of Mandelson Files Raises Tensions as UK Seeks Stable Relations With Donald Trump
UK Documents Reveal Starmer Was Warned About Mandelson’s Epstein Links Before Ambassador Appointment
Nearly Five Hundred UK Mortgage Deals Withdrawn in Two Days as Market Volatility Forces Lenders to Reprice
Three Cargo Ships Hit Near Iran as Attacks Spread to Strategic Strait of Hormuz
Why British Police Repeatedly Declined to Investigate Jeffrey Epstein’s UK Links
UK Parliament Ends Hereditary Seats in House of Lords, Closing Chapter on Centuries of Aristocratic Lawmaking
EU and UK Urge Israel to Act Against Rising West Bank Settler Violence Amid Regional Tensions
US Senator John Kennedy Says Keir Starmer Should Not Be Trusted for Military Advice Amid Iran War Debate
UK High Court Rejects Attempt to Revive Terrorism Charge Against Kneecap Rapper
Revolut Secures Full UK Banking Licence After Multi-Year Regulatory Wait
Kentucky’s Bench Boost Powers Wildcats Past LSU in SEC Tournament Opener
British Couple Die After Being Pulled From Water at Australian Beach During Family Visit
Global Energy Agency Announces Record Release of 400 Million Barrels to Stabilize Oil Markets Amid Hormuz Disruption
British Airways Suspends UK Repatriation Flights as Middle East Travel Disruption Deepens
US Forces Prepare Ordnance at RAF Fairford as Strategic Bombers Deploy for Middle East Operations
Nigel Farage Faces Criticism After Saying Britain Should Stay Out of Iran War
Landmark UK Trial Begins Over Sony’s PlayStation Store Pricing
UK High Court Rejects Bid to Challenge Britain’s Chagos Islands Agreement With Mauritius
Finnish Duo Triumphs in England’s Annual Wife-Carrying Race, Winning a Barrel of Ale
How U.S. and UK National Security Strategies Are Reshaping the Global Business Landscape
Green Party Gains Momentum as Labour Shifts Toward the Political Centre
Royal Navy Destroyer HMS Dragon Sets Sail for Eastern Mediterranean as Regional Tensions Rise
UK Homebuilder Persimmon Warns Iran Conflict Could Dent Property Buyer Confidence
Roman Abramovich Signals Legal Fight if UK Seeks to Seize Chelsea Sale Funds
×