London Daily

Focus on the big picture.
Sunday, May 31, 2026

Energy crisis: Around £200m in credit balances 'missing' after supplier failures, Ofgem tells MPs

Energy crisis: Around £200m in credit balances 'missing' after supplier failures, Ofgem tells MPs

Ofgem's chief executive Jonathan Brearley tells the business, energy and industrial strategy (BEIS) committee that the bill for lost credit balances could quadruple from its current level as he faces questions over why the money was not ringfenced.

The energy regulator has told MPs that it estimated around £200m in household credit balances was lost through the failures of energy companies over the past year - with up to £10 set to be added to rocketing bills as a result.

Ofgem chief executive Jonathan Brearley made his remarks as the business, energy and industrial strategy (BEIS) committee seeks lessons in the wake of the energy price-driven spike in inflation that is set to pile misery on consumers.

The watchdog's stewardship of the energy market has been called into question after surging wholesale costs forced almost 30 firms out of business since last summer.

The millions of customers affected were appointed a new supplier by Ofgem but it emerged that household credit balances did not transfer with them as the cash - a consequence of a direct debit level versus energy use imbalance - had often already been accounted for by the companies that went bust.

It was confirmed last week that the energy price cap - which Ofgem said had protected 22 million households from the worst over the winter - is set to rise in April by an average £693 per year per household.

Of that sum, £2.45 accounts for £54m in lost consumer credit balances to date, covering about a quarter of the overall estimated loss.

Mr Brearley said: "Those figures aren't figures that we're finished with but are roughly in that order of magnitude."

He explained Ofgem was in the process of implementing a demand that suppliers return credit balances to customers on an annual basis but the measure was not finalised ahead of the price crisis.

He added: "The argument at the time was that this would make it very hard for small suppliers to operate."

Mr Brearley told the MPs that boosting competition in energy provision had been the "number one priority" for regulators, not just Ofgem, over the past decade.

But he admitted it had come at the expense of tougher financial controls on smaller operators - and it was an issue the regulator was working to address in its proposed market reforms.

Ofgem also announced last week that in addition to the cap reflecting the higher energy costs, there would be a £68 charge to cover the cost of protecting the customers whose energy suppliers had failed because their new suppliers had needed to buy energy at the top of the market to meet their needs.

Mr Brearley sounded a note of caution on the path for energy prices ahead, given the effects already being seen in the market because of the Russia-Ukraine crisis.

"If Russia invades Ukraine that would drive high gas prices and ultimately feed through to customers," he warned.

He explained that while Britain only receives around 5% of its gas supply from Russia, lower overall Russian supply to Europe would mean less supply becoming available from other sources and potentially higher prices as a result.

Newsletter

Related Articles

0:00
0:00
Close
Japanese Technology Firm Fujitsu Launches Advanced Artificial Intelligence Tool for Corporate Disclosures
South Africa Officially Launches Nationwide Campaign for Highly Contested Local Government Elections
United Kingdom Commits Additional Funding for Unexploded Ordnance Clearance in Laos
Singapore Announces Stringent New Greenhouse Gas Regulations for Commercial Cooling Systems
Cambodia and Thailand Hold High-Level Border Security Talks at United Nations Headquarters
Myanmar Military Government and China Sign Major Agreement to Upgrade Media and Cultural Cooperation
Knife Attack at Swiss Train Station Leaves Three Injured in Suspected Act of Domestic Terrorism
Transnational Extortion Gang Threatens Canadian Police With Army of One Thousand Armed Operatives
Australia Imposes Forty-Two-Day Quarantine on Cruise Ship Passengers Following Deadly Hantavirus Outbreak
International Monetary Fund Unlocks Seven Hundred Million United States Dollars for Sri Lanka Following Economic Reforms
Australia Launches Record One Point Four Billion Dollar Lawsuit Against Chemical Giant 3M Over Contamination
China and Canada Foreign Ministers Meet in Ottawa in Effort to Stabilize Strained Diplomatic Ties
Indonesia Demands Urgent United Nations Security Council Reform Amid Escalating Global Conflicts
Extreme Weather Patterns Trigger Severe Drought in Madagascar and Destructive Flooding in East Africa
Indian State of Karnataka Faces Political Upheaval as Chief Minister Siddaramaiah Abruptly Resigns
Philippines and Japan Reaffirm Defense Ties as Crucial for Indo-Pacific Regional Stability
Norway Joins French Nuclear Deterrence Initiative in Major Shift for European Security Architecture
Global Critical Mineral Alliances Expand as Western Nations Move to Counter Chinese Supply Dominance
United States Imposes Fifty Percent Tariffs on Mexican Steel and Aluminum Ahead of Trade Pact Review
European Union and China Head Toward Major Trade Conflict Over Clean Technology Exports
United States Economic Growth Severely Downgraded to One Point Six Percent as Stagflation Fears Mount
World Health Organization Warns Central African Ebola Epidemic is Outpacing Containment Efforts
United States Treasury Department Conditions Sanctions Relief on Reopening of the Strait of Hormuz
Iranian Air Defenses Intercept and Destroy United States Military Drone Over Bushehr Province
Iranian Armed Forces Launch Ballistic Missiles Toward Unspecified Targets Prompting Regional Condemnation
United Nations Secretary-General Warns Global Order Facing Highest Level of Conflict Since 1945
Israel Issues Sweeping Evacuation Orders in Southern Lebanon Amid Intensified Hezbollah Conflict
Russia Announces Systemic Military Strikes Targeting Ukrainian Defense and Energy Infrastructure
United States and Iranian Negotiators Reach Draft Agreement to Extend Ceasefire and Resume Nuclear Talks
United Nations Security Council Deeply Divided Over United States Capture of Venezuelan President
US and Iran Exchange Direct Military Strikes Amid Fragile Gulf Ceasefire
World Health Organization Warns of Catastrophic Ebola Outbreak in DR Congo
Russia Threatens New Wave of Strikes on Ukrainian Infrastructure and Embassies
Scientists Warn Atlantic Ocean Currents Could Collapse Faster Than Projected
Anthropic Reaches $900 Billion Valuation in Historic AI Funding Round
Washington Imposes Crippling Sanctions on Iranian Maritime Authority
Japan and the Philippines Initiate Strategic Intelligence-Sharing Pact
Microsoft Deploys Autonomous Computer-Using AI Agents to Global Markets
Anthropic Secures $45 Billion Compute Infrastructure Agreement With SpaceX
U.S. Director of National Intelligence Resigns Amid Administration Shakeup
Micron Technology Crosses Trillion-Dollar Valuation Amid Unprecedented Hardware Demand
Canada and Germany Finalize Historic Long-Term LNG Export Agreement
China Expands International Travel Restrictions on Domestic AI Researchers
Japan Approves Sweeping Overhaul of National Intelligence Apparatus
Global Airlines Scramble Logistics as Middle East Airspace Remains Fractured
Japan's Naphtha Imports Plunge 47 Percent Amid Strait of Hormuz Closure
Global Crude Prices Retreat Below $96 as Gulf Tensions Momentarily Ease
Generative AI Outperforms Human Baselines in Landmark Global Creativity Study
NASA Partners With Private Aerospace to Unveil Permanent Lunar Base Architecture
South Korean Equity Markets Surge on Next-Generation Memory Chip Frenzy
×