London Daily

Focus on the big picture.
Saturday, Aug 22, 2026

Delivery Robots Ease Shopping In UK Town

Delivery Robots Ease Shopping In UK Town

According to the robots' operators, the squat white machines came into their own when Britain locked down last year as coronavirus hit the country.

It's famous for its roundabouts and statues of concrete cows. But the English town of Milton Keynes now has another claim to fame -- a trundling army of shopping delivery robots.

The six-wheeled automated vehicles, launched three years ago, barely get a second glance as they ply the residential streets, some 80 kilometres (49 miles) north of London.

Numbers have grown to 200 in Milton Keynes and nearby Northampton, which introduced the service in 2020, with plans for as many as 500 to be in action in five more places across the country.

According to the robots' operators, the squat white machines came into their own when Britain locked down last year as coronavirus hit the country.

"Everyone was so in need of contactless delivery during the pandemic," Andrew Curtis, head of UK operations at Starship Technologies, told AFP.

The US company, which has quadrupled its deliveries in the UK, now makes 1,000 deliveries a day.

"Demand hasn't dropped off," Curtis said, adding that as stay-at-home restrictions were lifted, users became more willing to try the technology.

The company has signed a new agreement with longstanding partner the Co-op Group's chain of supermarkets, to provide 300 new robots by the end of the year and triple deliveries.

In front of one of the retailer's shops in Milton Keynes, which was the first to use the delivery machines in 2018, a dozen robots are ready and waiting.

With their antenna topped with an orange flag to aid visibility, they look almost like a queue of empty bumper cars.

Starship Troopers


An employee emerges from the shop and places the newest order inside one of the robots -- a small bag containing raspberries, yoghurt and a bouquet of flowers.

With its lid locked, the droid immediately dashes out onto the pavement. It turns and moves forward to cross the road before stopping, reversing suddenly to let a car pass.

Fitted with cameras, sensors and a loud alarm if needed, the robots -- first created in 2014 by the two founders of Skype -- are 99 percent autonomous.

But if they become stuck, an operator can take control.

Once launched, the robot navigates the maze of footpaths that wind between Milton Keynes' red brick houses.

When the way is clear, it can reach speeds of up to six kilometres (nearly four miles) per hour -- a little more than a reasonable walking pace.

Deliveries reach customers in less than an hour.

The Co-op said the use of the robots is environmentally friendly as well as convenient, with 70 percent of Starship's customers going without a trip in the car to a store or receiving a delivery from a fuel-powered vehicle.

Under the delivery system, the robots remain the property of Starship and orders are placed via an application they developed.

The company manages 1,000 robots, mainly in Britain and the United States but also in Estonia, Germany and Denmark.

The tech firm is not alone in the delivery robot race.

In the United States, for example, where it operates mainly on university campuses, it is jockeying for position with start-ups and logistics giants such as Amazon and FedEx.

A 'Godsend'


As their numbers grow, the wheeled delivery drones have drawn criticism from unions, who fear they will take jobs from people.

The debate has made its way into US town halls, which are tasked with deciding limits on delivery journeys and rules around sharing the pavement.

"Fortunately, we've not had any accidents so far," Curtis said, adding that in the UK Starship has obtained permission from local authorities for each of its operating locations.

The robot carrying raspberries, yoghurt and flowers continues its journey, hesitating as it encounters a gaping hole, the result of ongoing road maintenance.

Roadworkers look non-plussed as they put down planks to bridge the gap.

When the delivery robot finally reaches its destination, Sheila Rose, 71, walks out of her house and unlocks it with her smartphone, to retrieve her groceries and blooms.

"If I can use it, anyone can," she said, leaning on a walking stick.

"Because of my ill health, I have problems getting out to the shops," she said, calling the robots a "godsend".

The delivery drones have become so essential to the septuagenarian that some weeks she uses them everyday. "I've got great-grandchildren. And they love it," she added.

Comments

Oh ya 5 year ago
Yup making fat people fatter. Walk to the store no matter how slow you walk and get exercise. Who sang the song in the year 2525. Whoever it was he could see the future.

Newsletter

Related Articles

0:00
0:00
Close
Petrol Bombs Set Luxury Cars Alight Outside Birmingham Wedding as Police Hunt Three Men
Bitcoin Surges Toward $80,000 as Short Squeeze and ETF Inflows Ignite Crypto Rally
Prince Harry and Co-Claimants Ordered to Pay £9.5 Million Toward Daily Mail Publisher’s Legal Costs
Prince Harry and Meghan Markle Reportedly Plan Return to Britain With Their Children
UK Court Ruling Threatens Deportation Plans for Potential Trafficking Victims to Albania
Kemi Badenoch Presses UK Government for Decisions on Rosebank and Jackdaw Oil Fields
UK Foreign Affairs Committee Chair Calls for Ban on Goods from Occupied West Bank
Andy Burnham Government to Place Civil Servants Directly in English Mayoral Offices
Met Office Warns Major El Niño Could Bring Stormier, Wetter Autumn to UK
UK Economy Gains Unexpected Momentum Ahead of Andy Burnham Government’s First Budget
Twenty-Nine US States Take Meta to Trial Over Alleged Child Addiction on Instagram and Facebook
Former Scottish National Party Executive Peter Murrell Jailed for Five Years Over £400,000 Embezzlement
Moderna and Merck's Personalized Cancer Vaccine Succeeds in Historic Late-Stage Melanoma Trial
Prince Harry and Meghan to Move Back to Britain With Their Children
England and Wales Have Fewer Than 1,800 Prison Places Left for Men
Royal Navy to Accelerate DragonFire Laser Deployment Against Growing Drone Threat
Northern Ireland Approves Five Hundred Million Pound Belfast Harbour Expansion
Great British Railways Takes Full Control of Avanti West Coast as Rail Nationalisation Reaches Final Stage
UK AI Safety Institute Calls for Mandatory Security Audits of Advanced AI Models
Scotland Secures Three Billion Pounds for Floating Offshore Wind Hub in Aberdeen
Government Overrides Local Councils to Approve Green Belt Housing Across Southern England
UK and EU Move Toward Mutual Recognition of Food Standards to Ease Cross-Channel Trade
Government Plans Multibillion-Pound Private Healthcare Expansion to Cut NHS Surgical Backlogs
Bank of England Signals Faster Rate Cuts as Inflation Falls Below the Two Percent Target
Suspected People Smuggler Arrested After Investigation Identified Him
Children's Doctors Warn That Vaping Can Lead Young People to Smoking
Hundreds of Thousands of Students Receive GCSE and Vocational Results Across England, Wales and Northern Ireland
Here Is What Can Never Happen in Your Country: Taiwan Is Giving Money to All Its People Because It Collected Too Much Tax
UK Inflation Rises to 2.9% as Energy Bills Jump
UK Issues New Conduct Guide for Asylum Seekers on Consent and Respect
Moderna Shares Surge After Positive Personalized Skin Cancer Trial Results
UK Markets Watch US National Debt Surpass Forty Trillion Dollars
UK Broadcasters Urge Government to Invest in Digital Participation and Broadband
CVC Capital Partners and Standard Life Launch Two Billion Pound Pension Risk Transfer Venture
UK Private Sector Productivity Growth Accelerates in Second Quarter
UK Foreign Secretary Ed Miliband Condemns Israeli E1 Settlement Tender
UK Watchdog Investigates Trainline, Virgin Atlantic and RED Driving School Over Hidden Fees
Prince Harry and Meghan Markle Plan Move to Private Home Outside London
UK Retail Sentiment Improves as Summer Spending Boosts Consumer Confidence
UK Aid Cuts Draw Warnings From Charities Over Humanitarian Consequences
UK Financial Conduct Authority Issues Guidance for Motor Finance Redress Scheme
UK Met Office Launches Aviation Programme to Reduce Climate Impact of Persistent Contrails
Former UK Civil Service Chief Received Record 500,000 Pound Severance Payment
West Midlands to Bring Bus Network Under Public Franchising Model
UK Government Drops Plan to Relax Affordable Housing Requirements After Backlash
UK Reaffirms Military Support for Ukraine Despite Russian Hybrid Warfare Threats
UK Technology Sector Expands Nearly 8 Percent as Digital Industry Outpaces Wider Economy
UK Drought Threatens Harvests Across England and Wales as Food Inflation Risks Persist
UK Government Pledges 442 Million Pounds to End Rough Sleeping by Christmas
UK Government Signals Willingness to Reconsider Digital Services Tax Amid US Tariff Threats
×