London Daily

Focus on the big picture.
Wednesday, Jan 21, 2026

Covid: New care home visits guidance in England defended by minister

Covid: New care home visits guidance in England defended by minister

New guidance for care homes in England will give people "more opportunities to see loved ones in a safe way", the care minister, Helen Whately, has said.

She said the government had to strike a balance to allow visits during lockdown but also keep residents and staff safe.

It is suggested care homes introduce Covid-secure floor-to-ceiling screens, visiting pods or window visits.

However, charities and Labour have criticised the government for advising measures that won't be practical.

The updated government advice, which comes into effect on Thursday, says care homes - especially those which haven't allowed visits since March - "will be encouraged and supported to provide safe visiting opportunities".

Visits should be "tailored to residents and facilities and should prioritise residents and staff's safety" to limit the spread of coronavirus, the advice says, with measures such as social distancing and personal protective equipment (PPE).

The guidance also suggests:

*  Visitors and residents enter through different entrances, meet in Covid-secure areas/pods separated by floor-to-ceiling screens, and visitors should not enter or pass through the care home

*  Window visits where visitors don't need to come inside the care home or they remain in their car, and the resident is socially distanced

*  Outdoor visits - with one other person - in areas which can be accessed without anyone going through a shared building

*  Virtual visits, with care homes encouraging the use of video calls

All face-to-face visits were banned during the first national lockdown at the height of the pandemic in the spring.

Guidance in England over recent months has allowed visits on a "limited basis" where alternative arrangements were not possible, but visits have been severely curtailed or prohibited entirely in those areas subject to enhanced restrictions, which have applied to large parts of England.

Ms Whately said she knew the restrictions on visiting had been "incredibly painful" and she had been "in tears" with some of the stories she'd heard. This was why the government was publishing updated guidance, but stressed that visiting had to be done in a "Covid-safe" way, she added.

She said the government was "absolutely trying to enable more visiting" but, against the "backdrop of this second wave", it was "only right that we make sure visiting care homes is safe".

She said a trial would start later this week as part of plans to carry out testing on visitors to care homes.

The government also said a new national programme for weekly testing of professionals who regularly visit care homes would be "rolled out in the coming weeks" following a pilot in Cambridgeshire, Peterborough and Northamptonshire.

'Prison-style screens'


Labour's shadow care minister Liz Kendall said many care homes would not be able to comply with the government's requirements which meant "in reality thousands of families are likely to be banned from visiting their loved ones".

She said instead of suggesting measures such as screens, the government should "designate a single family member as a key worker - making them a priority for weekly testing and proper PPE".

Kate Lee, chief executive at Alzheimer's Society, said: "We're devastated by today's new care home visitor guidance - it completely misses the point: this attempt to protect people will kill them."

She said the pandemic had left people with dementia isolated and thousands had died. The guidelines "completely ignore the vital role of family carers in providing the care for their loved ones with dementia that no one else can", she added.

She said the "prison-style screens" proposed by the government with people speaking through phones were "frankly ridiculous when you consider someone with advanced dementia can often be bed-bound and struggling to speak".

That view was echoed by Caroline Abrahams, charity director at Age UK, who said she was "acutely aware" that the methods being sanctioned were "unlikely to be useable by many older people with dementia, or indeed sensory loss".

She added: "Overall we think this new guidance is too restrictive. In practice we fear it will result in many care homes halting meaningful visiting altogether, because they will be unable to comply with the requirements laid down."

Newsletter

Related Articles

0:00
0:00
Close
Starmer Steps Back from Trump’s ‘Board of Peace’ Amid Strained US–UK Relations
Prince Harry’s Lawyer Tells UK Court Daily Mail Was Complicit in Unlawful Privacy Invasions
UK Government Approves China’s ‘Mega Embassy’ in London Amid Debate Over Security and Diplomacy
Trump Cites UK’s Chagos Islands Sovereignty Shift as Justification for Pursuing Greenland Acquisition
UK Government Weighs Australia-Style Social Media Ban for Under-Sixteens Amid Rising Concern Over Online Harm
Trump Aides Say U.S. Has Discussed Offering Asylum to British Jews Amid Growing Antisemitism Concerns
UK Seeks Diplomatic De-escalation with Trump Over Greenland Tariff Threat
Prince Harry Returns to London as High Court Trial Begins Over Alleged Illegal Tabloid Snooping
High-Speed Train Collision in Southern Spain Kills at Least Twenty-One and Injures Scores
Meghan Markle May Return to the U.K. This Summer as Security Review Advances
Trump’s Greenland Tariff Threat Sparks EU Response and Risks Deep Transatlantic Rift
Prince Harry’s High Court Battle With Daily Mail Publisher Begins in London
Trump’s Tariff Escalation Presents Complex Challenges for the UK Economy
UK Prime Minister Starmer Rebukes Trump’s Greenland Tariff Strategy as Transatlantic Tensions Rise
Prince Harry’s Last Press Case in UK Court Signals Potential Turning Point in Media and Royal Relations
OpenAI to Begin Advertising in ChatGPT in Strategic Shift to New Revenue Model
GDP Growth Remains the Most Telling Barometer of Britain’s Economic Health
Prince William and Kate Middleton Stay Away as Prince Harry Visits London Amid Lingering Rift
Britain Braces for Colder Weather and Snow Risk as Temperatures Set to Plunge
Mass Protests Erupt as UK Nears Decision on China’s ‘Mega Embassy’ in London
Prince Harry to Return to UK to Testify in High-Profile Media Trial Against Associated Newspapers
Keir Starmer Rejects Trump’s Greenland Tariff Threat as ‘Completely Wrong’
Trump to hit Europe with 10% tariffs until Greenland deal is agreed
Prince Harry Returns to UK High Court as Final Privacy Trial Against Daily Mail Publisher Begins
Britain Confronts a Billion-Pound Wind Energy Paradox Amid Grid Constraints
The graduate 'jobpocalypse': Entry-level jobs are not shrinking. They are disappearing.
Cybercrime, Inc.: When Crime Becomes an Economy. How the World Accidentally Built a Twenty-Trillion-Dollar Criminal Economy
The Return of the Hands: Why the AI Age Is Rewriting the Meaning of “Real Work”
UK PM Kier Scammer Ridicules Tories With "Kamasutra"
Strategic Restraint, Credible Force, and the Discipline of Power
United Kingdom and Norway Endorse NATO’s ‘Arctic Sentry’ Mission Including Greenland
Woman Claiming to Be Freddie Mercury’s Secret Daughter Dies at Forty-Eight After Rare Cancer Battle
UK Launches First-Ever ‘Town of Culture’ Competition to Celebrate Local Stories and Boost Communities
Planned Sale of Shell and Exxon’s UK Gas Assets to Viaro Energy Collapses Amid Regulatory and Market Hurdles
UK Intensifies Arctic Security Engagement as Trump’s Greenland Rhetoric Fuels Allied Concern
Meghan Markle Could Return to the UK for the First Time in Nearly Four Years If Security Is Secured
Meghan Markle Likely to Return to UK Only if Harry Secures Official Security Cover
UAE Restricts Funding for Emiratis to Study in UK Amid Fears Over Muslim Brotherhood Influence
EU Seeks ‘Farage Clause’ in Brexit Reset Talks to Safeguard Long-Term Agreement Stability
Starmer’s Push to Rally Support for Action Against Elon Musk’s X Faces Setback as Canada Shuns Ban
UK Free School Meals Expansion Faces Political and Budgetary Delays
EU Seeks ‘Farage Clause’ in Brexit Reset Talks With Britain
Germany Hit by Major Airport Strikes Disrupting European Travel
Prince Harry Seeks King Charles’ Support to Open Invictus Games on UK Return
Washington Holds Back as Britain and France Signal Willingness to Deploy Troops in Postwar Ukraine
Elon Musk Accuses UK Government of Suppressing Free Speech as X Faces Potential Ban Over AI-Generated Content
Russia Deploys Hypersonic Missile in Strike on Ukraine
OpenAI and SoftBank Commit One Billion Dollars to Energy and Data Centre Supplier
UK Prime Minister Starmer Reaffirms Support for Danish Sovereignty Over Greenland Amid U.S. Pressure
UK Support Bolsters U.S. Seizure of Russian-Flagged Tanker Marinera in Atlantic Strike on Sanctions Evasion
×