London Daily

Focus on the big picture.
Saturday, Sep 05, 2026

Covid: New care home visits guidance in England defended by minister

Covid: New care home visits guidance in England defended by minister

New guidance for care homes in England will give people "more opportunities to see loved ones in a safe way", the care minister, Helen Whately, has said.

She said the government had to strike a balance to allow visits during lockdown but also keep residents and staff safe.

It is suggested care homes introduce Covid-secure floor-to-ceiling screens, visiting pods or window visits.

However, charities and Labour have criticised the government for advising measures that won't be practical.

The updated government advice, which comes into effect on Thursday, says care homes - especially those which haven't allowed visits since March - "will be encouraged and supported to provide safe visiting opportunities".

Visits should be "tailored to residents and facilities and should prioritise residents and staff's safety" to limit the spread of coronavirus, the advice says, with measures such as social distancing and personal protective equipment (PPE).

The guidance also suggests:

*  Visitors and residents enter through different entrances, meet in Covid-secure areas/pods separated by floor-to-ceiling screens, and visitors should not enter or pass through the care home

*  Window visits where visitors don't need to come inside the care home or they remain in their car, and the resident is socially distanced

*  Outdoor visits - with one other person - in areas which can be accessed without anyone going through a shared building

*  Virtual visits, with care homes encouraging the use of video calls

All face-to-face visits were banned during the first national lockdown at the height of the pandemic in the spring.

Guidance in England over recent months has allowed visits on a "limited basis" where alternative arrangements were not possible, but visits have been severely curtailed or prohibited entirely in those areas subject to enhanced restrictions, which have applied to large parts of England.

Ms Whately said she knew the restrictions on visiting had been "incredibly painful" and she had been "in tears" with some of the stories she'd heard. This was why the government was publishing updated guidance, but stressed that visiting had to be done in a "Covid-safe" way, she added.

She said the government was "absolutely trying to enable more visiting" but, against the "backdrop of this second wave", it was "only right that we make sure visiting care homes is safe".

She said a trial would start later this week as part of plans to carry out testing on visitors to care homes.

The government also said a new national programme for weekly testing of professionals who regularly visit care homes would be "rolled out in the coming weeks" following a pilot in Cambridgeshire, Peterborough and Northamptonshire.

'Prison-style screens'


Labour's shadow care minister Liz Kendall said many care homes would not be able to comply with the government's requirements which meant "in reality thousands of families are likely to be banned from visiting their loved ones".

She said instead of suggesting measures such as screens, the government should "designate a single family member as a key worker - making them a priority for weekly testing and proper PPE".

Kate Lee, chief executive at Alzheimer's Society, said: "We're devastated by today's new care home visitor guidance - it completely misses the point: this attempt to protect people will kill them."

She said the pandemic had left people with dementia isolated and thousands had died. The guidelines "completely ignore the vital role of family carers in providing the care for their loved ones with dementia that no one else can", she added.

She said the "prison-style screens" proposed by the government with people speaking through phones were "frankly ridiculous when you consider someone with advanced dementia can often be bed-bound and struggling to speak".

That view was echoed by Caroline Abrahams, charity director at Age UK, who said she was "acutely aware" that the methods being sanctioned were "unlikely to be useable by many older people with dementia, or indeed sensory loss".

She added: "Overall we think this new guidance is too restrictive. In practice we fear it will result in many care homes halting meaningful visiting altogether, because they will be unable to comply with the requirements laid down."

Newsletter

Related Articles

0:00
0:00
Close
UK Urges Households to Keep Emergency Supplies Amid Severe El Niño Warning
Prime Minister Andy Burnham Sets Out Regional Industry and Prison Reform Agenda
Siemens Energy Wins Rolls-Royce Small Modular Reactor Manufacturing Contract
UK Mortgage Costs Rise as Gilt Yields and Swap Rates Climb
Bank of England’s Huw Pill Calls for Prompt Rate Rise as Inflation Risks Persist
National Audit Office Warns UK Is Unprepared for Major Food Supply Disruptions
British Army Suspends Some Training Exercises as Budget Pressures Intensify
HMS Queen Elizabeth Deploys as NATO Allied Response Force Command Ship
Reform UK Suspends Two Senior Officials Over Alleged Foreign Donation Scheme
UK Reasserts Falkland Islands Sovereignty After Argentina Threatens Sanctions
Scottish Tech Company PureLifi Enters Administration With More Than 40 Job Losses
Scottish Government Names Alyn Smith Innovation and Education Minister
Green Party Co-Leader Zack Polanski to Contest By-Election for Keir Starmer’s Former Seat
Palestine Action Activists Appeal Terrorism-Related Prison Sentences
PwC Report Highlights Persistent Regional Spending-Power Divide Across Britain
UK Names Hundreds of Employers for Minimum Wage Violations
UK Commits £400 Million to International Tropical Forest Fund
UK Extends £2 Bus Fare Cap Across England Through 2027
UK Warns Travellers as US-Iran Tensions Disrupt Middle East Security and Shipping
Andy Burnham Faces Kemi Badenoch in First Prime Minister’s Questions
Kemi Badenoch Names Andrew Griffith Shadow Chancellor in Conservative Reshuffle
UK Treasury and Markets Focus on Fiscal Headroom Ahead of Autumn Budget
UK Government Reverses Early Release Plans for Serious Violent and Sexual Offences
UK and France Review Border Cooperation After 48,000 Small-Boat Crossings Prevented
UK Growth Outlook Weakens as Inflation and Energy Costs Rise
Breeding Tropical Mosquitoes Discovered in East London
Sadiq Khan Agrees to Search of Digital Communications in Palantir Lawsuit
Scottish Protesters Call for Moratorium on AI Data Centre Expansion
Uber Drivers Bring London Class Action Over Algorithmic Management
Reform UK Accepts £4 Million Donation From Cryptocurrency Billionaire Pardoned by Trump
Justice Secretary Tightens Early Release Scheme to Exclude Manslaughter Offenders
Kemi Badenoch Reshuffles Conservative Team as Reform UK Pressure Grows
British Mortgage Rates Rise as Global Bond Sell-Off Pushes Up Borrowing Costs
UK Records Hottest Summer on Record in 2026
UK Government Urges Households to Stock Essential Supplies Ahead of Severe El Niño Risk
UK Prepares Targeted Sanctions Over Israeli Settlements in West Bank
Reform UK Faces Electoral and Police Scrutiny Over Foreign Donation Allegations
UK and France Expand Channel Migration Cooperation as Trade Tensions Surface
UK Marks Merchant Navy Day With Tribute to Civilian Seafarers
Burnham Pays Tribute to Two Police Officers Killed on Duty in Northern England
Booking.com Left Fake Downing Street Listing Online for Two Months, Which Says
Burnham and Macron to Review UK-France Cooperation on Channel Crossings
UK Business Confidence Improves Slightly but Investment Concerns Persist
Burnham Faces Pressure Over Future North Sea Oil and Gas Licences
Burnham Pushes Wider English Devolution Through ‘Number Ten North’
British Chambers of Commerce Raises 2026 UK Growth Forecast to 1%
Keir Starmer Resigns as Holborn and St Pancras MP, Triggering By-Election
UK Chancellor Faces Tighter Budget Headroom as Long-Term Borrowing Costs Rise
UK Government Weighs Thames Water Nationalisation as Financial Crisis Deepens
Prime Minister Andy Burnham Faces First Commons Questions Over Tax and Spending Plans
×