London Daily

Focus on the big picture.
Wednesday, Aug 05, 2026

Covid hotel quarantine booking site taken down

Covid hotel quarantine booking site taken down

A new booking system for England's hotel quarantine scheme was taken offline minutes after it launched.

The portal, set up as part of efforts to control new Covid variants entering the country, is "undergoing work to correct a minor technical issue".

The Department of Health said the portal would be open "well before" the scheme comes into effect on Monday.

Officials are expecting to have the website back up and running by 10:00 GMT on Friday, the BBC has been told.

The requirement to quarantine in a hotel applies to British and Irish citizens, and UK residents arriving in England from 33 countries from Monday and will cost £1,750 for an individual booking.

The so-called "red list" countries - including Portugal, Brazil and South Africa - are deemed high risk due to emerging new virus variants.

In Scotland, residents arriving from any country by air will have to isolate in hotels.

Scottish First Minister Nicola Sturgeon wants the UK to follow Scotland and extend the rules to cover all international travellers, saying the borders will be "too leaky" otherwise.

The website had been accessible for some users intermittently since it was launched just after 13:00 GMT. The most recent holding message promised the site would be "back soon" and apologised for the inconvenience as it carried out "maintenance".

Labour's shadow home secretary Nick Thomas-Symonds said ministers "must act to fix this urgently".

"It is extremely worrying that even the limited hotel quarantine booking system is showing signs of failing from the outset," he said.

A Department of Health spokesman said: "Rooms are available from Monday 15 February and the portal will be open well before the go live date."

Around 1,300 people a week are arriving into the UK from those countries at the moment, Transport Secretary Grant Shapps has said.

The Department of Health has arranged for about 4,700 rooms across 16 hotels to be available for the new quarantine system. Travellers have to book a place in quarantine - which lasts 10 days - before arriving in the UK.

International travel is currently banned, other than for a small number of permitted reasons, including for essential work, medical appointments and education. Holidays are not allowed.

The cost of the hotel quarantine packages is £1,750 per adult for 11 nights, which includes transport and testing.

For extra adults or a child over 12 the cost is £650, and for a child aged five to 12 it is £325.

In Scotland, the cost is the same for one adult - £1,750 - but the government is still working through the costs for extra travellers. The Scottish government is also launching a fund for people who cannot afford the charge.

Airlines and travel companies will be legally required to make sure travellers have signed up for the new measures before they depart, with fines for companies and passengers if they fail to comply, he said.

Failing to quarantine in a designated hotel when required will carry a fine of between £5,000 and £10,000.

Giving false travel history information on the mandatory passenger locator form filled in by travellers when they arrive in the UK will attract a maximum sentence of 10 years in prison.

All arrivals from countries not on the "red list" must see out a 10-day quarantine at home, but will be required to pay £210 for two additional private virus tests, booked prior to arrival.

It came as Health Secretary Matt Hancock said it was "too early" to know whether summer holidays can go ahead this year.

Mr Hancock said there was still "a lot of uncertainty" but ministers were doing everything possible to make sure people could have a holiday this year.

He told the BBC he had booked his own summer break in Cornwall "months ago".


Sir Keir urged the government to "get rid of the mixed messages" about whether people should book holidays for later in the year.

Downing Street said Prime Minister Boris Johnson would unveil a roadmap for easing restrictions - potentially including travel - in the week beginning 22 February.

Newsletter

Related Articles

0:00
0:00
Close
UK Energy Security Faces Pressure From Middle East Conflict and Red Sea Disruptions
UK Government Expands Employment Discrimination Review Amid Labour Market Changes
UK Campaigners Call for Ban on Toxic Flea Treatments Linked to Water Pollution
MI6 Ranked Europe’s Leading Foreign Intelligence Service in Independent Review
Houthi Missile Attack on Saudi Oil Tanker Raises Further Red Sea Shipping Concerns
Palantir Faces UK Tax Criticism After Paying Two Million Pounds in Corporation Tax
Advanced AI Models Show Unexpected Behaviour During UK Cybersecurity Testing
Bank of England Introduces Tougher Artificial Intelligence Testing Rules for Financial Firms
Next Raises Annual Profit Forecast to One Point Two Four Billion Pounds After Strong Summer Sales
New UK Visa Rules Tighten Skilled Worker, Student and Family Migration Routes
UK Government Proposes New Equal Pay Enforcement Powers for Employers
UK High Court Blocks Home Office Deportation Policy for Alleged Trafficking Victims
UK Health Secretary Yvette Cooper Announces Major Reform of NHS Maternity Services
BP Reports Four-Year High Quarterly Profit of Five Point Seven Billion Dollars Amid Energy Market Turmoil
Bank of England Holds Interest Rate at Three Point Seven Five Percent as UK Growth Remains Weak
Spain and Morocco Trade Blame After 72,000 Migrants Enter Ceuta
Met Police Investigated Journalist Who Questioned Cambridge Professor
Badenoch Defends Tory Candidate Jailed for Antisemitic Abuse of Luciana Berger
NHS Spends £240m a Year Storing Paper Records Despite Digital Push
Apple Seeks Court Order to Stop OpenAI Using Alleged Trade Secrets
Breaking With the Past: One of the World’s Smallest Countries Changes Its Name
AI Is Remaking the US Economy, From GDP Growth to iPhone Prices
Comcast: Tied to a Chair and Hit in the Face With Cake: The Regular Humiliation Ritual at the US Corporate Giant
Aston Martin Faces Legal Threat Over £550m Rescue Deal
Conservative Party and Reform UK Face Growing Scrutiny Over Political Transparency
GMB and Public Sector Unions Prepare for Wider Debate Over Government Priorities
UK Government Faces Pressure to Address National Water Infrastructure Failures
NHS Radiographers Report Rising Racist Abuse From Patients
Breast Cancer Experts Call for Overhaul of NHS Diagnostic Approach
UK Government Reviews Prison Policy After Debate Over Capacity and Public Safety
Nigel Farage Faces Questions Over Leadership Discussions and Five Million Pound Donation
Conservative Party Faces Candidate Controversy Over Former Antisemitic Activist
UK Energy Industry Pushes for Greater Role for Domestic Oil and Gas Production
Gatwick Expansion Debate Continues as Airport Prepares for Second Runway Construction
Reform UK Wants the Royal Navy to Return Channel Boats to France
Government Faces Pressure Over Charity Funding Linked to Illegal Israeli Settlements
UK Fire Chiefs Demand Ban on Disposable Barbecues During Severe Drought
Medical Review Warns Current Breast Cancer Guidelines Miss Many Young Women
NHS Mental Health Trust Announces Twenty-Five Million Pound Service Cuts
MI6 Rated Europe’s Most Capable Foreign Intelligence Service in International Review
UK Watchdog Finds Serious Failures in Electronic Offender Monitoring System
BP Chief Warns UK Must Protect Domestic Oil and Gas Capacity
Water Supply Crisis Threatens England’s Housing Expansion Plans
UK Government Rewrites Procurement Rules to Prioritise Jobs Over Environmental Targets
English Channel Rescue Operation Saves One Hundred Seventy-Three Migrants After Boat Capsizes
Gatwick Airport Wins Legal Approval for Second Runway Expansion
UK Government Tightens Early Prison Release Scheme After Public Backlash Over Offender Freedoms
US and Japan Step In to Support the Yen in Rare Joint Intervention
The AI Pricing Problem: Companies Cannot Predict Their Own Bills
Europe’s Heat and Drought Are Now Disrupting Power, Shipping and Tourism
×