London Daily

Focus on the big picture.
Tuesday, Sep 08, 2026

Cost of living: Royal Mail signals price hikes ahead as it cuts costs to cope with soaring inflation

Cost of living: Royal Mail signals price hikes ahead as it cuts costs to cope with soaring inflation

Royal Mail is the latest listed company to admit it is not immune from rising costs but it faces stiff union opposition to its modernisation plans and is yet to agree a pay deal with workers.

Royal Mail has signalled it will raise prices as it takes more aggressive action on costs in the face of soaring inflation.

The company warned that it sees "significant headwinds" from rising costs including wages, energy and fuel and it would look to mitigate these "through price increases and growth initiatives".

Royal Mail revealed that it aimed to make cost savings of £350m over the course of its current financial year - up from a previously planned £290m - in an attempt to bolster its position.

It later confirmed the plan would not involve further job cuts beyond the 700 managerial roles it axed earlier this year.

Shares fell by 12% amid an inflation-focused sell-off globally as investors eyed a series of challenges for the business, including a union battle over pay and modernisation which Royal Mail described as a "key uncertainty".

Inflation is on the march across the UK economy.

The consumer price index hit its highest level in 40 years in April, it was announced on Wednesday, as the cost of living crisis deteriorated.

Royal Mail has already hiked the cost of posting letters by an average of around 7%, and parcel prices by an average of about 4%.

The increases took the cost of a first-class stamp to 95p and a second-class stamp to 68p.

But it sees numerous threats from rising costs ahead, including the failure to agree a pay deal with the Communication Workers Union (CWU) which is opposing measures the company wants to implement as part of its transformation programme towards a parcel-focused business.

Royal Mail says the package it has offered is worth up to 5.5% this year.

But the union is demanding a "no strings attached pay rise" for Royal Mail staff on the grounds the company could afford it after posting adjusted operating profits of £758m for the year to 27 March.

Risks for Royal Mail include a continuing union dispute over pay and its transformation programme


Royal Mail said in its results statement: "We are now at a crossroads. We need to deliver the benefits from change more quickly to deliver sustainable growth.

"We have made significant operational change already, but this needs to translate into real efficiency savings which deliver a financial benefit next year and beyond.

"Delivery of our existing agreements and the successful transition into the next agreements, as part of the current negotiations with the CWU, will be key to future profitable growth.

"We have made a substantial pay offer to our people which will enable the change we need to remain competitive, grow and secure their jobs for the future. Our market is changing quickly, and agility in our response is key."

'We have no time to waste'


Simon Thompson, Royal Mail's chief executive, added: "As we emerge from the pandemic, the need to accelerate the transformation of our business, particularly in delivery, has become more urgent.

"Our future is as a parcels business, so we need to adapt old ways of working designed for letters and do it much more quickly to a world increasingly dominated by parcels."

He added: "Our focus now is to work at pace with our people and our trade unions to reinvent this British icon for the next generations, so that we can give our customers what they want, grow our business sustainably and deliver long-term job security for our great team.

"We have no time to waste."

Newsletter

Related Articles

0:00
0:00
Close
British Chambers of Commerce Forecasts UK Growth of 1% as Investment Remains Weak
UK Suspends Local Government Reorganisation Decisions and Cancels Planned Shadow Authority Polls
UK Parliament Opens Inquiry Into Gaps in Climate Change Preparedness
Andy Burnham and Xi Jinping Hold Talks on Trade, Security and British Consular Cases
UK Joins France, Canada and Other Nations in Measures Against Israeli West Bank Settlements
UK Announces New Sanctions Targeting Iranian Nuclear and Military Networks
British Chambers of Commerce Calls for Business Rate Reform and Productivity Support
UK Farmers Warn Dry Summer Could Reduce Crop Yields and Push Up Food Prices
UK Rail Networks Hit by Widespread Delays After Major Signalling Failures
Matt Clifford Resigns as ARIA Chair After Conflict-of-Interest Scrutiny
UK and France Say Joint Border Operations Have Prevented More Than 48,000 Irregular Channel Crossings
UK Core Inflation Remains Above Expectations as Utility and Commodity Costs Stay Elevated
Jaguar Land Rover Considers Up to 4,000 UK Job Cuts Amid Automotive Industry Pressure
UK Government Pauses Local Authority Reorganisation for Legal Review
UK Public Borrowing Reaches £1.8 Billion in July, Adding Pressure Before Autumn Budget
Chancellor John Healey Puts Regional Devolution and Fiscal Discipline at Heart of UK Growth Plan
Counter-Terrorism Police Lead Salford Investigation After Two Teenagers Charged
UK Rejects Financial Reparations for Transatlantic Slavery
UK and Egypt Step Up Diplomacy Over Escalating West Bank Tensions
UK Pauses Council Reorganisation Across Four English Counties
Jaguar Land Rover Plans 4,000 Job Cuts in Major UK Restructuring
UK Unveils Planning and Regulatory Overhaul to Speed Infrastructure and Economic Growth
University of Bristol Opens £500 Million Innovation Campus
Families Give Evidence to Independent Review of Sussex Maternity Failures
Sweden Confirms Deportation of 458 British Citizens Over Post-Brexit Residency Rules
UK Launches £3 Million Challenge for Long-Duration Energy Storage
Reform UK Proposes £100 Billion in Spending Cuts and Brownfield Deregulation
Andy Burnham Warns Macron That EU Procurement Rules Could Hurt British Steel
Andy Burnham Faces Major Decision on Future North Sea Oil and Gas Drilling
SEND Support in England Projected to Reach One in 10 Pupils
England’s Housing Courts Struggle With Surge in No-Fault Eviction Cases
Violent Clashes Erupt in Portsmouth During Protest Against Asylum Processing
Three-Quarters of NHS Emergency Staff Report Regular Violence or Aggression
UK Considers Converting Female Prison Space for Male Inmates as Overcrowding Worsens
UK House Prices Record First Annual Decline in Nearly Three Years
UK Government Reassesses Policy Toward Israel Amid Calls for Diplomatic Shift
Reform UK Faces Police Scrutiny Over Alleged Foreign Donations Scheme
University of Bristol Opens £500 Million Temple Quarter Enterprise Campus
Online Bookmakers Accused of Privacy Breaches Through Cookie Consent Practices
Health Campaigners Urge UK Government to Abandon U.S. Pharmaceutical Agreement
Three-Quarters of UK A&E Staff Report Regular Violence or Aggression
Far-Right Demonstrations Target Portsmouth as Small-Boat Crossings Fuel Tensions
UK Records Hottest Summer on Record After Severe Heatwaves
UK Travellers Face Renewed EU Border Delays as Temporary Flexibility Ends
UK Rejects Calls to Pause AI Data Centre Expansion Despite Energy Concerns
UK Defence Figures Push for 3% Spending Target Amid Falklands Concerns
England Faces Rising Financial Pressure as Special Educational Needs Plans Surge
Metropolitan Police Consider Reform UK Probe Over Overseas Donations
Keir Starmer to Leave Parliament, Triggering By-Election
UK Treasury Weighs Windfall Taxes on Banks and Oil Companies Amid Bond Market Turmoil
×