London Daily

Focus on the big picture.
Monday, Sep 14, 2026

ChatGPT: Motorist uses AI chatbot to challenge Gatwick Airport fine

ChatGPT: Motorist uses AI chatbot to challenge Gatwick Airport fine

A motorist fined after driving through Gatwick Airport's drop-off zone successfully challenged it using an artificial intelligence (AI) chatbot.

Shaun Bosley, from Brighton, dropped a work colleague at the airport in November and received a £100 "final notice" from NCP several months later.

He turned to AI, using ChatGPT to generate a human-like appeal, saying he had had no previous notice of the fine.

Mr Bosley said NCP reduced the fine to £15, which was the original amount.

ChatGPT users simply type a request into a chat box and the system can generate a response almost instantly.

"In the end, I just typed, 'write an appeal to a penalty charge notice for driving through Gatwick Airport. I have received final notice, but never received first notice of the penalty', and straight away it came back with a great response," Mr Bosley said.

Motorists dropping passengers at Gatwick must pay £5 for a maximum of 10 minutes. They are charged an additional £1 for every minute they stay after that up to a maximum of 20 minutes.

ChatGPT helped him create the appeal which referred to the "undue stress and hardship" the final notice had caused.

It also asked NCP to provide "information regarding the circumstances" as to why Mr Bosley had failed to receive a first notice of the fine.

Gatwick Airport charges £5 for drivers dropping off passengers for 10 minutes

Part of Mr Bosley's letter read: "I understand that it is my responsibility as a driver to be aware of the rules and regulations regarding driving through an airport.

"However, I never received the first notice of the penalty and therefore, did not have the opportunity to contest the charge or pay the fine in a timely manner.

"I believe that the debt collection process has been premature and I request that you reconsider the penalties imposed."

Mr Bosley added: "It's insane how it writes like a human. I didn't have to look at it and think 'that sounds like a robot, I need to change some of it', it was so conversational."

He said NCP replied the following day, and reduced the fine to £15, which was the original amount.

NCP said it "takes appeals on their own individual merit".

Comments

Brad 4 year ago
More government propaganda

Newsletter

Related Articles

0:00
0:00
Close
UK Advertising Industry Warns Wider Junk Food Rules Could Put £1 Billion in Media Spending at Risk
Cornwall Opens Devolution Talks With UK Government Over Transport and Local Services
UK Parliament Considers Sovereign Grant Reform Setting Royal Funding at £99.9 Million
Trades Union Congress Calls for Income-Based Energy Tariff Funded by Higher Bank Levy
UK Prime Minister Rejects Second Scottish Independence Referendum
House of Lords Begins Scrutiny of Bill to Lower UK Voting Age to 16
Anthropic Says Claude Was Exploited in Weapons-Related and State-Linked Cyber Activity
Institute of Directors Urges UK Government to Avoid Business Tax Increases in Autumn Budget
Rising Gilt Yields Cut UK Fiscal Headroom to About £13 Billion Ahead of Budget
UK Economy Grows 0.4% in July as Services and Technology Activity Strengthen
UK Government Promises Clearer Student Loan Guidance After Repayment Backlash
Charities Warn Unpaid Carers May Die Before Receiving Government Compensation
Dover Unrest Prompts Review of UK Counter-Extremism Strategy
Celtic Summit Leaders Reassert Right to Pursue Independence From UK
NHS Records Busiest Summer on Record Amid Severe Heatwaves
Harrods Faces Potential £150 Million Compensation Bill Over Al Fayed Abuse Claims
UK Parliament Opens Debate on Landmark Assisted Dying Legislation
Metropolitan Police Investigate Reform UK Over Alleged Foreign Electoral Donations
UK Economy Expands 0.4% in July as AI Investment Boosts Activity
Bank of England Signals Caution on Rates as Inflation Pressures Persist
Tesco Alerts Police After Scammers Use Its Branding in AI-Generated Fraud
Lindy Cameron Appointed First Female Permanent Under-Secretary at UK Foreign Office
UK Government to Rewrite Student Loan Guidance After Mis-Selling Criticism
Welsh First Minister Warns Andy Burnham Government to Respect Devolution
Trump’s Falkland Islands Remarks Trigger New Diplomatic Tension With Britain
Reform UK Receives Record £72 Million Donation From Cryptocurrency Billionaires
UK Bans Imports From Israeli West Bank Settlements and Sanctions Supporting Institutions
Bayeux Tapestry Draws Large Crowds at British Museum
Cuts to International Aid Raise Concerns Over Fragile Overseas Health Systems
UK Airlines and Logistics Operators Adjust Capacity as Fuel Costs Rise
UK Mortgage Arrears Edge Lower in Second Quarter
UK Government Advances New Devolution Offers for English Councils
UK Parliament Begins Debate on NHS Governance and Single Patient Record Reforms
Andy Burnham Launches Number 10 North Devolution Initiative
UK Parliament Rejects Assisted Dying Bill for Terminally Ill Adults
UK Bans Goods From Israeli Settlements in the Occupied West Bank
UK Economy Grows 0.4% in July as Technology Services Strengthen
Metropolitan Police Continue Investigation Into Reform UK Political Financing
Chinese Crypto Entrepreneur Leon Li Identified as Seller of £190 Million London Mansion
Trades Union Congress Proposes Social Energy Tariff Funded by Higher Bank Surcharge
British Chambers of Commerce Calls for State Pension Triple Lock to Be Scrapped
Anthropic Says Claude Helped Disrupt Biological Weapons and Cyber Espionage Threats
UK Imposes Sanctions Over Israeli Settlements and West Bank Violence
UK Reimposes Sectoral Sanctions on Iran’s Aviation, Shipping and Energy Networks
UK Economy Grows 0.4% in July as AI and Programming Services Lift Activity
UK House of Commons Rejects Assisted Dying Bill by 286 Votes to 270
UK Reviews Nationwide Emergency Alert Tests After Systems Meet Reliability Targets
UK Seeks Faster Rail Links Across Northern Industrial Corridors
British Business Bank Allocates £150 Million for High-Growth Companies in Northern England
BBC Warns Staff Strikes Are Possible Amid Pay Dispute and £500 Million Savings Drive
×