London Daily

Focus on the big picture.
Wednesday, Aug 19, 2026

ChatGPT: Motorist uses AI chatbot to challenge Gatwick Airport fine

ChatGPT: Motorist uses AI chatbot to challenge Gatwick Airport fine

A motorist fined after driving through Gatwick Airport's drop-off zone successfully challenged it using an artificial intelligence (AI) chatbot.

Shaun Bosley, from Brighton, dropped a work colleague at the airport in November and received a £100 "final notice" from NCP several months later.

He turned to AI, using ChatGPT to generate a human-like appeal, saying he had had no previous notice of the fine.

Mr Bosley said NCP reduced the fine to £15, which was the original amount.

ChatGPT users simply type a request into a chat box and the system can generate a response almost instantly.

"In the end, I just typed, 'write an appeal to a penalty charge notice for driving through Gatwick Airport. I have received final notice, but never received first notice of the penalty', and straight away it came back with a great response," Mr Bosley said.

Motorists dropping passengers at Gatwick must pay £5 for a maximum of 10 minutes. They are charged an additional £1 for every minute they stay after that up to a maximum of 20 minutes.

ChatGPT helped him create the appeal which referred to the "undue stress and hardship" the final notice had caused.

It also asked NCP to provide "information regarding the circumstances" as to why Mr Bosley had failed to receive a first notice of the fine.

Gatwick Airport charges £5 for drivers dropping off passengers for 10 minutes

Part of Mr Bosley's letter read: "I understand that it is my responsibility as a driver to be aware of the rules and regulations regarding driving through an airport.

"However, I never received the first notice of the penalty and therefore, did not have the opportunity to contest the charge or pay the fine in a timely manner.

"I believe that the debt collection process has been premature and I request that you reconsider the penalties imposed."

Mr Bosley added: "It's insane how it writes like a human. I didn't have to look at it and think 'that sounds like a robot, I need to change some of it', it was so conversational."

He said NCP replied the following day, and reduced the fine to £15, which was the original amount.

NCP said it "takes appeals on their own individual merit".

Comments

Brad 3 year ago
More government propaganda

Newsletter

Related Articles

0:00
0:00
Close
"The First in the World": 69-Year-Old Protested Artificial Intelligence—and Went to Jail
Ukraine's Ousted Defence Minister Calls for Wartime Presidential Election
UK Health and Economic Pressures Highlight Wider Strain on Households and Public Finances
UK Prime Minister Andy Burnham Reaffirms Full Support for Ukraine Amid Russian Warnings
Sainsbury’s Suspends Live Facial Recognition at London Store After Customer Misidentified
Artists Urge UK Prime Minister Andy Burnham to Reject New North Sea Oil and Gas Licensing
UK Government Awards Four Hundred and Fifty-Six Million Pound Civil Service Training Contract to EY and KPMG
Global Government Bond Yields Rise as Middle East Conflict Fuels Inflation Concerns
British Housing Market Records Weakest August Since Two Thousand and Eighteen as Asking Prices Fall
UK Announces New Sanctions on Russian Shadow Fleet and Financial Institutions
UK Approves Virgin Rail Group Services Through Channel Tunnel, Challenging Eurostar
UK Government Backs Three Hundred Million Pound AI Investment Zone in North Lanarkshire
UK Declares National Salmonella Outbreak Linked to Imported Eggs
China’s Lifelike AI Humans Move From Livestreams Into Real-World Service Roles
UK Government Rolls Out £5.8 Billion Regional Investment Programme to Revive High Streets
AstraZeneca Ends Late-Stage Lung Cancer Trial After Data Shows No Survival Benefit
London Stocks Fall for Sixth Day as Bond Yields and Middle East Tensions Weigh on Markets
UK Government Rewrites Planning Rules to Accelerate Housing Near Transport Hubs
UK Wildfires Spread Across Southern England as Met Office Issues Severe Heat Warnings
British Doctors Warn Cancer Care Is at Risk as Hospitals Reject More Than a Quarter of Urgent Referrals
UK Hospitals Suspend Critical Care as Extreme Heat Exposes Infrastructure Failures
Sarah Ferguson Reportedly Retreats to Late Ex-Boyfriend's Swiss Chalet
Cristiano Ronaldo and Georgina Rodríguez Sign Prenup Protecting Their Separate Fortunes
Thieves Steal Antonello da Messina Renaissance Masterpieces From Sicilian Museum
Better.com Founder Who Fired 900 Employees on Zoom Is Ousted as CEO
Italian Speed Camera Issues Nearly 32,000 Fines in 10 Weeks, Worth More Than €3 Million
AI Manager at San Francisco Store Recommends Firing Human Employee
Google Launches Pixel 11 With Gemini AI at the Center of Its Hardware Strategy
Campaigners Press Government to Strengthen Rights for Four Million Gig Workers
Government Considers Higher Private Rents to Spread Asylum Accommodation Across UK
UK Moves to Protect Historic Pubs From Conversion Into Housing and Offices
Nigel Farage Wins Clacton By-Election to Return to House of Commons
British Manufacturers Report Rising Cybersecurity Threats Across Industrial Supply Chains
Royal Navy Increases Monitoring of Russian Ships in UK Waters by 25 Percent
England Adds More Than 350 Medical Training Posts to Strengthen NHS Capacity
NHS Waiting Lists Over 52 Weeks Rise by More Than 11,000 Patients
Brent Crude Near $88 Raises Fresh UK Energy Cost Concerns
UK Treasury Warns Prolonged Strait of Hormuz Disruption Could Cut 2027 Growth to 0.3 Percent
UK Economy Grows 0.4 Percent in Second Quarter as Energy and Inflation Risks Persist
UK Heatwave Triggers Emergency Alert as Government Unveils £65 Million Farm Support Package
Reform UK Unveils Plan to Cut Welfare Spending by More Than £50 Billion a Year
Prime Minister Andy Burnham Praised Extinction Rebellion for Doing a 'Great Service'
UK Wildfire Phone Alert Triggers Backlash as Users Switch Off Emergency Warnings
Heathrow Roads Reopen After Burst Water Main Floods Access to Terminals 2 and 3
Former NBA Players Enes Kanter Freedom and Royce White Say They Will Enter 2027 WNBA Draft
Former Cambridge Professor Jason Arday Found Dead Days After Resigning Amid Plagiarism Row
US Appeals Court Rules AI Agent's Website Actions Are Legally Attributed to the User
France's Constitutional Council Blocks Social Media Ban for Children Under 15
Liechtenstein Changes Royal Succession Rules to Allow Women to Inherit the Throne
Women Allege Rape and Sexual Abuse at British Army College for Teenage Recruits
×