London Daily

Focus on the big picture.
Sunday, Sep 20, 2026

ChatGPT: Motorist uses AI chatbot to challenge Gatwick Airport fine

ChatGPT: Motorist uses AI chatbot to challenge Gatwick Airport fine

A motorist fined after driving through Gatwick Airport's drop-off zone successfully challenged it using an artificial intelligence (AI) chatbot.

Shaun Bosley, from Brighton, dropped a work colleague at the airport in November and received a £100 "final notice" from NCP several months later.

He turned to AI, using ChatGPT to generate a human-like appeal, saying he had had no previous notice of the fine.

Mr Bosley said NCP reduced the fine to £15, which was the original amount.

ChatGPT users simply type a request into a chat box and the system can generate a response almost instantly.

"In the end, I just typed, 'write an appeal to a penalty charge notice for driving through Gatwick Airport. I have received final notice, but never received first notice of the penalty', and straight away it came back with a great response," Mr Bosley said.

Motorists dropping passengers at Gatwick must pay £5 for a maximum of 10 minutes. They are charged an additional £1 for every minute they stay after that up to a maximum of 20 minutes.

ChatGPT helped him create the appeal which referred to the "undue stress and hardship" the final notice had caused.

It also asked NCP to provide "information regarding the circumstances" as to why Mr Bosley had failed to receive a first notice of the fine.

Gatwick Airport charges £5 for drivers dropping off passengers for 10 minutes

Part of Mr Bosley's letter read: "I understand that it is my responsibility as a driver to be aware of the rules and regulations regarding driving through an airport.

"However, I never received the first notice of the penalty and therefore, did not have the opportunity to contest the charge or pay the fine in a timely manner.

"I believe that the debt collection process has been premature and I request that you reconsider the penalties imposed."

Mr Bosley added: "It's insane how it writes like a human. I didn't have to look at it and think 'that sounds like a robot, I need to change some of it', it was so conversational."

He said NCP replied the following day, and reduced the fine to £15, which was the original amount.

NCP said it "takes appeals on their own individual merit".

Comments

Brad 4 year ago
More government propaganda

Newsletter

Related Articles

0:00
0:00
Close
Ed Sheeran Tour Faces Backlash After Macklemore Is Removed Over Pro-Palestinian Remarks
Vandalism of Traffic Cameras Intensifies Across Parts of England
Nearly 300 Evacuated as Fire Hits Grand Burstin Hotel in Folkestone
King Charles Warns AI Executives About Risks From Uncontrolled Technology
Church of England Apologises for Role in Historical Forced Adoption Practices
UK Debate Over Online Speech Intensifies After Arrest Figures Draw Scrutiny
Oxfordshire Village Holds Symbolic Independence Vote Over Asylum Accommodation Plan
Nigel Farage and Richard Tice Sue National Crime Agency Over Alleged Banking Data Leaks
Apple Introduces Stricter Age Checks for UK Accounts
BBC Cash Reserves Fall 66% to £125 Million as Broadcaster Restructures
McLaren Announces £500 Million UK Investment and Plans 1,000 Jobs
Green Party Wins Historic Gorton and Denton By-Election as Labour Falls to Third
Burnham Government Prepares October Budget Under Growing Fiscal Pressure
UK Energy Suppliers Pull Fixed-Price Deals as Wholesale Markets Turn More Volatile
Bank of England Holds Rates at 3.75% as Middle East Energy Shock Raises Inflation Risks
Addison Lee Founder Loses £20 Million UK Tax Tribunal Case
BrewDog Creditors Face Losses on About £190 Million of Debt
Harrods Seeks to Recover Abuse Compensation Costs From Mohamed Al Fayed’s Estate
Ed Davey Targets Reform UK as Liberal Democrat Conference Opens
Great Britain Retail Sales Rise 0.5% in August
NHS England Approves Life-Extending Treatment for Incurable Breast Cancer
Proposals to Limit NHS ADHD Diagnoses Draw Criticism From Patient Groups
Resolution Foundation Warns of Housing Cost Crunch for Low-Income UK Families
BBC Cash Reserves Fall to Decade Low as Annual Deficit Reaches £121 Million
Millisecond Software Error Triggered Major UK Air Traffic Control Disruption
Twenty Women Underwent Unnecessary Mastectomies During NHS Cancer Care
Sensitive UK Police Data Found Vulnerable to Access by Foreign Actors
British Steel Faces Renewed Pressure for a Long-Term Financial Plan
MPs Urge Government to End Thames Water Restructuring Talks With U.S. Hedge Funds
Andy Burnham Warns of Difficult UK Budget Choices as Inflation Returns to 3.1%
England Tightens School Food Standards With Restrictions on Deep-Fried and High-Sugar Foods
Oxfordshire Village Votes Symbolically to Leave UK Over Proposed Asylum Centre
Michael Marra Elected Leader of Scottish Labour
BBC Cash Reserves Fall Sharply as Financial Pressures Mount
George Osborne Calls for UK to Rejoin EU Customs Union
UK Explores Joining Canada-Led Global Defence Bank
Thirlwall Inquiry Highlights Management Failures Surrounding Lucy Letby Crimes
Parliamentary Committee Calls for New UK Law to Address AI Risks to Human Rights
UK Considers Giving Regional Mayors Greater Oversight of Water Companies
UK Opposition Presses Burnham for Stronger Response to Russian Security Threats
Reform UK Faces Scrutiny Over £72 Million in Donations as Political Finance Rules Tighten
Millisecond Software Failure Behind UK Air-Traffic Outage That Cancelled More Than 2,000 Flights
Bank of England Holds Interest Rate at 3.75% as Energy Prices Complicate Inflation Outlook
Burnham Warns of Difficult Choices in October Budget as UK Inflation Rises to 3.1%
Addison Lee Founder Loses £20.5 Million Non-Domicile Tax Case
BrewDog Creditors Face Heavy Losses After Collapse
Thirteenth Metropolitan Police Officer Dismissed Over Charing Cross Conduct
Oxfordshire Village Votes Symbolically to Leave UK Over Asylum Accommodation Plan
NHS Approves Life-Extending Treatment for Women With Incurable Breast Cancer
Software Defect Blamed for Major UK Air Traffic Disruption
×