London Daily

Focus on the big picture.
Wednesday, Oct 28, 2026

Apple iPhone lawsuit: Have you owned an older device? If this £768m lawsuit is successful, you could get damages

Apple iPhone lawsuit: Have you owned an older device? If this £768m lawsuit is successful, you could get damages

Up to 25 million Britons who owned an older iPhone model in 2017 could be able to claim damages from Apple if the lawsuit is successful.
A consumer champion is suing Apple for £768m over a software update in 2017 that effectively slowed down older iPhones.

Justin Gutmann is seeking damages on behalf of up to 25 million iPhone owners in the UK who were affected by Apple's practices.

Apple has admitted that a software update released in 2017 hampered the performance of devices, although it claims the software was meant to protect the phone's battery life.

Critics have accused the company of purposefully reducing the effectiveness of older models to push customers towards buying newer ones.

The company previously paid $113m to settle a similar case in Arizona, and $500m to settle another in California.

Mr Gutmann's claim has been filed with the Competition Appeal Tribunal, the UK's specialist judicial body that hears cases relating to anti-competitive market practices.

It is an opt-out claim - meaning people who owned an iPhone 6, 6 Plus, 6S, 6S Plus, SE, 7, 7 Plus, 8, 8 Plus and iPhone X model do not need to actively join the case to seek damages.

"Instead of doing the honourable and legal thing by their customers and offering a free replacement, repair service or compensation, Apple instead misled people by concealing a tool in software updates that slowed their devices by up to 58%," Mr Gutmann said.

"I'm launching this case so that millions of iPhone users across the UK will receive redress for the harm suffered by Apple's actions.

"If this case is successful, I hope dominant companies will re-evaluate their business models and refrain from this kind of conduct," he added.

The scandal erupted following a study by a Reddit user who claimed that Apple's tech automatically slowed phones when the battery has a diminished charge capacity.

Apple admitted causing the issue and apologised for the apparent downgrade.

In a statement, the company explained that as the lithium-ion batteries used in its phones age they become less able to provide the top levels of electrical current needed.

The problems with peak current draws especially occur when batteries are cold or low on charge - "which can result in the device unexpectedly shutting down to protect its electronic components", Apple said.

Lithium-ion batteries lose their capacity over time due to the physical wear-and-tear of ions passing through the material of the battery.

But iPhone users had complained about their devices turning off abruptly even when they had a significant amount of charge left.

The company eventually said it would be replacing users' batteries for a discounted rate for a limited time and also introduce a feature to allow users to turn off the power management tool.

The company said it had never and would never do anything to intentionally shorten the lifetime of a product. Its chief executive Tim Cook publicly apologised and said Apple has not tried to mislead anyone with the software.

However Mr Gutmann claims Apple did not do enough to inform customers about its battery replacement service and that the company has abused its market dominance.

Apple has not commented on the new legal claim.
Newsletter

Related Articles

0:00
0:00
Close
United Kingdom Finance Monthly Review Highlights Rising Long-Term Borrowing Costs and Persistent Energy Price Pressures Across British Markets
Royal Marines Pioneer Rapid Autonomous Drone Operations During Major High North Exercise Involving NATO Allies
House of Commons Justice Committee Urges Chancellor to Align Prison and Courts Reform Ambitions With Concrete Budgetary Resources
Government Investigates Rapid Artificial Intelligence Datacentre Expansion Strategy Following Scrutiny Over Power Grid Demands and Planning Backlogs
His Majesty's Inspectorate of Constabulary Warns Third-Party Supplier Breaches Threaten United Kingdom Police and Fire Service Data
Number of British Businesses in Financial Distress Reaches Highest Level in Two Decades Ahead of Fiscal Announcement
Chancellor John Healey Prepares Autumn Budget Amid Intense Market Scrutiny Over Fiscal Headroom and Spending Pressures
Education or Indoctrination? The Growing Debate Over Religious Participation in British Schools
Germany's Vanishing Shopfronts: The Silent Collapse of the Businesses That Built Its Cities
Northern Ireland Executive Reaches Agreement on Public Transport Modernization and Cross-Border Rail Infrastructure Funding
Department for Energy Security and Net Zero Approves New North Sea Carbon Capture and Storage Industrial Clusters
Office for National Statistics Reports Stabilization in Private Rental Growth Across Major English and Welsh Regional Cities
United Kingdom Automotive Manufacturing Output Rises Moderately as Electric Vehicle Assembly Lines Expand in the Midlands
Competition and Markets Authority Launches Formal Inquiry Into Cloud Computing Infrastructure and Artificial Intelligence Partnerships
Scottish Government Finalizes Emergency Budget Adjustments Following Multi-Year Public Sector Funding Shortfalls
National Health Service England Announces Major Emergency Care Overhaul to Alleviate Severe Winter Capacity Pressures
Chancellor Rachel Reeves Prepares Autumn Budget Amid Intensifying Scrutiny Over Public Spending and Fiscal Rules
Bank of England Signals Cautious Approach to Further Interest Rate Cuts as Persistent Wage Growth and Inflation Pressures Remain
Transport for London Unveils Expanded Zero-Emission Bus Fleet to Meet Capital Air Quality Targets
Higher Education Institutions Face Deepening Financial Strain Amid Declining International Student Enrolment
Automotive Industry Leaders Criticize Government Tax Policies and Urge Action on Retail Consumer Confidence
Environment Agency Issues Flood Alerts Across Scottish and English Waterways Following Heavy Rainfall
Independent Audit Highlights Persistent Security Vulnerabilities Across Legacy Government Digital Portals
Northern Ireland Political Leaders Clash Over Westminster Funding Allocations Ahead of Autumn Budget
Ethnic Minorities in England Face Significant Disparities in Routine Breast Cancer Diagnosis Rates
National Police Chiefs Report Alarming Surge in Domestic Abuse Cases Fuelled by Expanding Illegal Cocaine Market
Government Announces Two Hundred and Twenty Million Pound Pothole Funding Boost for Local Highway Authorities
China Issues Formal Warning Over Potential United Kingdom Restrictions on Chinese Electric Vehicles
British Defence Ministers Sign E5 Pact to Enhance European Military Capabilities and Industrial Cooperation Within NATO
United Kingdom Business Activity Expands at Fastest Pace in Eight Months According to S&P Global Flash Survey
Chancellor John Healey Prepares Major Devolution Package and Bank Profit Surcharge Ahead of Upcoming Autumn Budget
National Health Service Consultants in England Announce Two-Day Strike Action Scheduled for November
Major Clean-Up Under Way Across Britain Following Destruction Caused by Consecutive Storms Austen and Boelo
KEY TRENDS TO WATCH
Declassified Intelligence Files Reveal British Security Services Monitored National Health Service Founder
British Government Launches Sweeping Regulatory Crackdown on High-Risk Cosmetic Procedures
Scottish National Party Demands Ban on Using Scottish Revenues to Fund English Nuclear Energy Projects
Mayor of London Initiates Landmark Pedestrianisation of Oxford Street to Revitalise Global Retail Hub
British Judges Granted Expanded Legal Powers to Punish Convicted Killers Who Refuse to Attend Sentencing
United Kingdom Poised to Miss Reduced International Aid Spending Targets Ahead of Fiscal Review
Surging Cocaine Consumption Drives Record Drug Fatalities and Rising Crime Rates Across Britain
Department of Health and Social Care Announces One Hundred and Forty Million Pound Boost for Urgent Care
British Services Sector Records Strongest Growth in Eight Months Despite Broader Economic Uncertainty
United Kingdom Retail Sales Suffer Unexpected Decline as Consumer Confidence Plummets
Greater Manchester Mayor Andy Burnham Urges National Debate on Restoring European Union Free Movement
Deep Cabinet Divisions Emerge Over Controversial Approval of North Sea Fossil Fuel Projects
United Kingdom Government Urges Citizens to Stockpile Essential Supplies in National Resilience Pivot
Storm Boelo Kills Two People and Cuts Power to Tens of Thousands Across Great Britain
Critical Software Flaw Forces Dozens of United Kingdom Government Services Offline Amid Mass Security Warnings
UK Consumer Confidence Tumbles Amid Rising Energy Costs and Global Commodity Price Pressures
×