London Daily

Focus on the big picture.
Wednesday, Mar 18, 2026

Apple iPhone lawsuit: Have you owned an older device? If this £768m lawsuit is successful, you could get damages

Apple iPhone lawsuit: Have you owned an older device? If this £768m lawsuit is successful, you could get damages

Up to 25 million Britons who owned an older iPhone model in 2017 could be able to claim damages from Apple if the lawsuit is successful.
A consumer champion is suing Apple for £768m over a software update in 2017 that effectively slowed down older iPhones.

Justin Gutmann is seeking damages on behalf of up to 25 million iPhone owners in the UK who were affected by Apple's practices.

Apple has admitted that a software update released in 2017 hampered the performance of devices, although it claims the software was meant to protect the phone's battery life.

Critics have accused the company of purposefully reducing the effectiveness of older models to push customers towards buying newer ones.

The company previously paid $113m to settle a similar case in Arizona, and $500m to settle another in California.

Mr Gutmann's claim has been filed with the Competition Appeal Tribunal, the UK's specialist judicial body that hears cases relating to anti-competitive market practices.

It is an opt-out claim - meaning people who owned an iPhone 6, 6 Plus, 6S, 6S Plus, SE, 7, 7 Plus, 8, 8 Plus and iPhone X model do not need to actively join the case to seek damages.

"Instead of doing the honourable and legal thing by their customers and offering a free replacement, repair service or compensation, Apple instead misled people by concealing a tool in software updates that slowed their devices by up to 58%," Mr Gutmann said.

"I'm launching this case so that millions of iPhone users across the UK will receive redress for the harm suffered by Apple's actions.

"If this case is successful, I hope dominant companies will re-evaluate their business models and refrain from this kind of conduct," he added.

The scandal erupted following a study by a Reddit user who claimed that Apple's tech automatically slowed phones when the battery has a diminished charge capacity.

Apple admitted causing the issue and apologised for the apparent downgrade.

In a statement, the company explained that as the lithium-ion batteries used in its phones age they become less able to provide the top levels of electrical current needed.

The problems with peak current draws especially occur when batteries are cold or low on charge - "which can result in the device unexpectedly shutting down to protect its electronic components", Apple said.

Lithium-ion batteries lose their capacity over time due to the physical wear-and-tear of ions passing through the material of the battery.

But iPhone users had complained about their devices turning off abruptly even when they had a significant amount of charge left.

The company eventually said it would be replacing users' batteries for a discounted rate for a limited time and also introduce a feature to allow users to turn off the power management tool.

The company said it had never and would never do anything to intentionally shorten the lifetime of a product. Its chief executive Tim Cook publicly apologised and said Apple has not tried to mislead anyone with the software.

However Mr Gutmann claims Apple did not do enough to inform customers about its battery replacement service and that the company has abused its market dominance.

Apple has not commented on the new legal claim.
Newsletter

Related Articles

0:00
0:00
Close
UK Security Adviser Viewed US-Iran Nuclear Deal as Within Reach Before Sudden Escalation
UK Prime Minister Urges Continued Focus on Ukraine Amid Escalating Iran Conflict
UK Introduces New Safeguards to Shield Lenders from Bank Run Risks
UK Promotional Products Market Surpasses £1.3 Billion as Demand Strengthens in 2025
Reeves Pushes for Deeper UK-EU Economic Ties to Revive Growth
UK Security Adviser Saw No Imminent Iranian Nuclear Threat Days Before War Erupted
France Signals Warm Welcome for UK Return to EU Single Market Amid Renewed Cooperation Talks
UK Defence Official Criticises Boeing Over Delays to E-7 Wedgetail Programme
UK Urged to Secure Quantum Talent as Minister Warns Against Repeating AI Setbacks
UK Mayors Set to Gain New Spending Powers Under Reeves’ Fiscal Devolution Plan
Western Allies Urge Restraint as Israel Weighs Expanded Ground Operation in Lebanon
Trump Warns NATO Faces ‘Very Bad’ Future Without Stronger Allied Support in Iran Conflict
UK Minister Says Britain Not Bound to Support Every Demand From U.S. President
Starmer Tells Trump Britain Will Not Be Drawn Into Wider Iran War
Starmer Tells Trump Britain Will Not Be Drawn Into Wider Iran War
UK Set to Introduce Steel Tariffs of Up to 50 Percent in New Industrial Strategy
European Governments Decline Trump’s Call to Send Warships to Reopen Strait of Hormuz
Fears Over Iran Conflict Weigh on UK Consumer Confidence
Starmer Says UK Working With Allies on Hormuz Shipping Plan After Trump Raises Pressure
Iran War and Energy Shock Shake Britain’s Economy and Political Debate
Deadly Meningitis Outbreak at UK University Leaves Two Dead and Several Seriously Ill
Deadly Meningitis Outbreak at UK University Leaves Two Dead and Several Seriously Ill
King Charles and Queen Camilla Share Personal Tributes to Their Mothers on UK Mother’s Day
Prince William Honors Princess Diana with Mother’s Day Tribute
UK Economy Stalls in January as Households Cut Back on Eating Out
AI-Generated Singer Becomes Viral Voice for Iranians With New Anthem
London Private Club Founder Plans Exclusive Palm Beach Venue Near Trump’s Mar-a-Lago
Ed Davey Urges Britain to Build Fully Independent Nuclear Missile Capability
What the UK Covid Inquiry Is and How It Investigates Britain’s Pandemic Response
What the UK Covid Inquiry Is and How It Investigates Britain’s Pandemic Response
US Treasury Links British Polo Patrons to Alleged Venezuelan Oil Proceeds Laundering Scheme
Hundreds Gather in London Despite Ban on Annual Pro-Palestinian March
Two Dead and Multiple Students Seriously Ill After Invasive Meningitis Outbreak at UK University
UK Considers Deploying Ships and Mine-Hunting Drones to Reopen Strait of Hormuz
Starmer and Trump Discuss Urgent Need to Reopen Strait of Hormuz Amid Escalating Iran Conflict
Prince Harry and Meghan Markle’s Planned Australia Visit Draws Mixed Reaction From Local Communities
Trump Calls on France and UK to Help Safeguard Strait of Hormuz Shipping Route
Boris Johnson Labels Bitcoin a ‘Ponzi Scheme’, Sparking Debate in Crypto World
UK Considers Targeted Aid for Vulnerable Households as Energy Costs Rise
Stellantis Urges Immediate Review of UK Electric Vehicle Sales Targets
Home Office Reverses Course to Allow Some Dual Nationals to Enter UK Using EU Passports
Reform UK Proposes Replacing Top Civil Servants With Officials Aligned to Government Agenda
Netflix Adds Critically Acclaimed ‘Best Film of 2025’ With Perfect Rotten Tomatoes Score
‘The Sums Don’t Add Up’: UK Farmers Hit by Soaring Costs as Iran War Disrupts Global Supplies
Confidential UK Biobank Health Records Found Online After Researchers Accidentally Expose Data
Trump Urges Britain and Allies to Deploy Warships to Safeguard Strait of Hormuz
Trump Urges Britain and Allies to Deploy Warships to Safeguard Strait of Hormuz
Middle East War Highlights Strategic Importance of Strong UK–Ireland Cooperation
Weak Growth Signals UK Economy Was Faltering Even Before Middle East Energy Shock
Marks & Spencer Tops UK Fashion Retail Rankings as Most Considered Brand
×