London Daily

Focus on the big picture.
Thursday, Dec 04, 2025

Apple apologizes for listening to Siri conversations

Apple apologizes for listening to Siri conversations

Apple apologizes for a Siri grading program. The company had been allowing contractors to listen to a small percentage of the things people spoke to Siri. It suspended the program but will relaunch it this fall, letting users opt in if they want to help Apple improve Siri.

Apple on Wednesday apologized for its “Siri grading program,” which allowed contractors to review a small percentage of the things people spoke to its Siri voice assistant. The company said it will enable a few changes that give users more control over how their Siri requests are handled.

The program was halted earlier this month after The Guardian reported on July 26 that some of the workers who were reviewing Siri requests heard personal medical details, drug deals and more. Apple does most of its Siri processing on the device, however, instead of sending it to the cloud as Amazon and Google do.

Still, there’s no way to find out if you might have been among the small percentage of people whose questions to Siri were heard by people working for Apple. Apple also doesn’t let you review the questions you’ve asked Siri, a feature that both Amazon Alexa and Google Assistant offer.

In a post to its site, Apple said that, by default, it will “no longer retain audio recordings of Siri interactions” but that it will still use “computer-generated transcripts to help Siri improve.” Users will be able to opt in to help Apple improve Siri, and those who do will also be able to opt out whenever they want to.

Apple also said that only its own employees, not outside contractors, “will be allowed to listen to audio samples of the Siri interactions,” and that the team will “delete any recording which is determined to be an inadvertent trigger of Siri.” According to a report from The Guardian on Wednesday, Apple laid off more than 300 contractors who were working on Siri grading in Europe.

“These transcriptions are associated with a random identifier, not your Apple ID, for up to six months,” according to a new Siri Privacy and Grading page that Apple published on Wednesday. “If you do not want transcriptions of your Siri audio recordings to be retained, you can disable Siri and Dictation in Settings.”

The page also explained that Apple’s grading process reviewed less than 0.2% of Siri requests. It used grading to “measure how well Siri was responding and to improve its reliability.”

 “For example, did the user intend to wake Siri? Did Siri hear the request accurately? And did Siri respond appropriately to the request? By using grading across a small sample of Siri requests over time, Apple can make big improvements that help ensure that our customers around the world have the best Siri experience possible,” Apple’s new Siri privacy page says.

Amazon also grades how well Alexa performs, but lets users opt out of the program, which is enabled by default. Google suspended a similar practice in Europe earlier this month. In July, Google admitted that contractors leaked more than 1,000 voice recordings from Google Assistant, and voices in the clips were identifiable by what was spoken, according to Belgian news site VLT.

Newsletter

Related Articles

0:00
0:00
Close
India backs down on plan to mandate government “Sanchar Saathi” app on all smartphones
King Charles Welcomes German President Steinmeier to UK in First State Visit by Berlin in 27 Years
UK Plans Major Cutback to Jury Trials as Crown Court Backlog Nears 80,000
UK Government to Significantly Limit Jury Trials in England and Wales
U.S. and U.K. Seal Drug-Pricing Deal: Britain Agrees to Pay More, U.S. Lifts Tariffs
UK Postpones Decision Yet Again on China’s Proposed Mega-Embassy in London
Head of UK Budget Watchdog Resigns After Premature Leak of Reeves’ Budget Report
Car-sharing giant Zipcar to exit UK market by end of 2025
Reports of Widespread Drone Deployment Raise Privacy and Security Questions in the UK
UK Signals Security Concerns Over China While Pursuing Stronger Trade Links
Google warns of AI “irrationality” just as Gemini 3 launch rattles markets
Top Consultancies Freeze Starting Salaries as AI Threatens ‘Pyramid’ Model
Macron Says Washington Pressuring EU to Delay Enforcement of Digital-Regulation Probes Against Meta, TikTok and X
UK’s DragonFire Laser Downs High-Speed Drones as £316m Deal Speeds Naval Deployment
UK Chancellor Rejects Claims She Misled Public on Fiscal Outlook Ahead of Budget
Starmer Defends Autumn Budget as Finance Chief Faces Accusations of Misleading Public Finances
EU Firms Struggle with 3,000-Hour Paperwork Load — While Automakers Fear De Facto 2030 Petrol Car Ban
White House launches ‘Hall of Shame’ site to publicly condemn media outlets for alleged bias
UK Budget’s New EV Mileage Tax Undercuts Case for Plug-In Hybrids
UK Government Launches National Inquiry into ‘Grooming Gangs’ After US Warning and Rising Public Outcry
Taylor Swift Extends U.K. Chart Reign as ‘The Fate of Ophelia’ Hits Six Weeks at No. 1
250 Still Missing in the Massive Fire, 94 Killed. One Day After the Disaster: Survivor Rescued on the 16th Floor
Trump: National Guard Soldier Who Was Shot in Washington Has Died; Second Soldier Fighting for His Life
UK Chancellor Reeves Defends Tax Rises as Essential to Reduce Child Poverty and Stabilise Public Finances
No Evidence Found for Claim That UK Schools Are Shifting to Teaching American English
European Powers Urge Israel to Halt West Bank Settler Violence Amid Surge in Attacks
"I Would Have Given Her a Kidney": She Lent Bezos’s Ex-Wife $1,000 — and Received Millions in Return
European States Approve First-ever Military-Grade Surveillance Network via ESA
UK to Slash Key Pension Tax Perk, Targeting High Earners Under New Budget
UK Government Announces £150 Annual Cut to Household Energy Bills Through Levy Reforms
UK Court Hears Challenge to Ban on Palestine Action as Critics Decry Heavy-Handed Measures
Investors Rush Into UK Gilts and Sterling After Budget Eases Fiscal Concerns
UK to Raise Online Betting Taxes by £1.1 Billion Under New Budget — Firms Warn of Fallout
Lamine Yamal? The ‘Heir to Messi’ Lost to Barcelona — and the Kingdom Is in a Frenzy
Warner Music Group Drops Suit Against Suno, Launches Licensed AI-Music Deal
HP to Cut up to 6,000 Jobs Globally as It Ramps Up AI Integration
MediaWorld Sold iPad Air for €15 — Then Asked Customers to Return Them or Pay More
UK Prime Minister Sir Keir Starmer Promises ‘Full-Time’ Education for All Children as School Attendance Slips
UK Extends Sugar Tax to Sweetened Milkshakes and Lattes in 2028 Health Push
UK Government Backs £49 Billion Plan for Heathrow Third Runway and Expansion
UK Gambling Firms Report £1bn Surge in Annual Profits as Pressure Mounts for Higher Betting Taxes
UK Shares Advance Ahead of Budget as Financials and Consumer Staples Lead Gains
Domino’s UK CEO Andrew Rennie Steps Down Amid Strategic Reset
UK Economy Stalls as Reeves Faces First Budget Test
UK Economy’s Weak Start Adds Pressure on Prime Minister Starmer
UK Government Acknowledges Billionaire Exodus Amid Tax Rise Concerns
UK Budget 2025: Markets Brace as Chancellor Faces Fiscal Tightrope
UK Unveils Strategic Plan to Secure Critical Mineral Supply Chains
UK Taskforce Calls for Radical Reset of Nuclear Regulation to Cut Costs and Accelerate Build
UK Government Launches Consultation on Major Overhaul of Settlement Rules
×