London Daily

Focus on the big picture.
Thursday, Jul 23, 2026

Amazon Alexa security bug allowed access to voice history

Amazon Alexa security bug allowed access to voice history

A flaw in Amazon's Alexa smart home devices could have allowed hackers access personal information and conversation history, cyber-security researchers say.

Attackers could install or remove apps on a device without the owner knowing, Check Point Research reports.

The hack "required just one click on an Amazon link" purposely crafted by the attacker, it says.

The firm told Amazon about the flaw, which has now been fixed.

Amazon said: "The security of our devices is a top priority, and we appreciate the work of independent researchers like Check Point who bring potential issues to us."

It said it did not know of any case where a bad actor had used the vulnerability to target its customers.

In January, Amazon said there were "hundreds of millions" of Alexa devices in the world.

Malicious skills


Check Point said the hack required the creation of a malicious Amazon link, which would be sent to an unsuspecting user.

Once they clicked the link, the attacker could get a list of all installed Alexa "skills" - or apps - and steal a token allowing them add or remove skills.

One way to use the flaw would be to remove a skill and then install a malicious one that uses the same "invocation phrase" - the series of spoken words used to trigger it. This could have been done without the user knowing.

The next time the user tried to activate that skill, it would have run the attacker's app instead.

The attackers would have been able to see Alexa's voice history - a record of conversations between the user and device.

Check Point said this could create major problems, pointing to banking skills that let the user check their account balance.

"This could lead to exposure of personal information, such as banking data history," they argued - even though it does not save banking login details.

Amazon objected to this suggestion, however, saying that banking information - like balances - was redacted in the record of Alexa's responses, so it could not have been accessed.

The attack would also allow access to personal information in the Amazon profile, such as a home address, Check Point said.

Amazon also said it believed the use of a secret malicious skill was less likely than Check Point's researchers implied.



Amazon’s head of Alexa Dave Limp on privacy concerns



It said there were systems in place to prevent malicious skills from ever hitting the Alexa Skills Store - and that security reviews were part of their process.

Badly behaving apps were also routinely deactivated, it said.

"Their screening process probably would have caught most bad actors - they are quite good at that and know their reputation is at stake," said University of Surrey cyber-security expert Prof Alan Woodward.

"The thing about this hack was that it was due to a vulnerability that is well-known… so it's surprising to see it in Amazon's estate."

He said the access to voice records was a big concern, but was unsure if other hackers could have known about the vulnerabilities in specific subdomains used to launch the attack.

"Although if the security researchers found it, I'm sure less scrupulous people could have done the same."

Newsletter

Related Articles

0:00
0:00
Close
UK Balances Security Commitments With Economic Growth Priorities
Retail and Hospitality Sectors Navigate Consumer Caution and Tax Changes
Key Trends to Watch
British Land Appoints Joanne McNamara as New Chief Executive Officer
UK Government Names New Life Peers Including Former Military and Civil Service Leaders
Institute of Directors Urges Government Action on Employment Costs and Skills Shortages
IMF Raises UK 2026 Growth Forecast to One Percent
UK Retail Sales Growth Slows Sharply as Households Cut Discretionary Spending
UK Ten-Year Bond Yields Remain Above Five Percent as Government Faces Higher Debt Costs
UK Government Plans Earlier End to Low-Value Import Duty Exemption for Online Retail Parcels
Reform UK Leads Tight Westminster Voting Poll as Conservatives and Labour Remain Close
Royal Navy Carrier Strike Group Completes First Arctic and North Atlantic Mission Phase
Andy Burnham Government Cuts Business Rates for Pubs and Music Venues by Twenty Percent
UK Inflation Falls to Two Point Six Percent in June as Food and Fuel Prices Ease
Andy Burnham Becomes UK Prime Minister Facing Growth Challenges and Fiscal Pressure
UK Government Reviews Long-Term Balance Between Cost Relief, Industry Support, and Public Investment Priorities
BBC Could Receive Permanent Royal Charter Under Government Proposal
Northern Ireland Proposes End to Severe Weather Exemptions for Electricity Compensation Rules
Andy Burnham Holds Talks With UK Devolved Leaders on Regional Cooperation and Devolution
House of Lords Launches Inquiry Into Risks Facing UK Democratic Institutions
ScottishPower Renewables Plans Major Rebuild of Whitelee Wind Farm With Fewer Larger Turbines
UK and Italy Leaders Discuss Global Combat Air Programme and Future European Cooperation
UK Government Announces Six Hundred Million Pound Aerospace Investment Package at Farnborough Airshow
European Union Approves UK Participation in Ninety Billion Euro Ukraine Support Loan Framework
Rolls-Royce Warns UK Government Over Jet Engine Funding Decision and Future Manufacturing Plans
UK Inflation Falls to Two Point Six Percent in June as Fuel and Food Prices Ease
Andy Burnham Begins Premiership With Two Pound England Bus Fare Cap and Electricity Tax Cut Plan
YouGov Poll Shows Tight Competition Among UK Political Parties
Space Technology Investment Expands Through UK-US Cooperation at Farnborough Airshow
UK Opens Final India Young Professionals Scheme Ballot for Three Thousand Applicants
United Kingdom Approved for Ukraine Financial Support Initiative With EU Partners
UK and Ireland Leaders Discuss Security, Energy and Regional Cooperation
British Heart Foundation Identifies Ten UK Areas With Severe Shortages of Defibrillators
Former Southern Water Executives Charged Over Alleged Water Test Manipulation Scheme
IMF Warns UK Economic Growth Will Slow to One Percent in 2026
UK Inflation Falls to Two Point Six Percent in June as Food and Energy Costs Ease
United Kingdom Joins European Union Loan Mechanism to Support Ukraine’s Defense Needs
Prime Minister Andy Burnham Introduces Two-Pound Bus Fare Cap and Energy Tax Relief Measures Across England
Northern Ireland Secures Additional Infrastructure Funding From UK Treasury
Wales Approves Port Investment Plans to Support Green Energy Supply Chains
UK Financial Regulator Simplifies Stock Market Rules to Attract More Listings
UK Reports Decline in Small Boat Crossings Across the English Channel
UK Government Creates Emergency Support Fund for Financially Pressured Universities
Scottish Government Launches Economic Strategy Focused on Innovation and Renewable Industries
UK Expands Sustainable Farming Incentives to Support Environmental Measures
UK Government Introduces New Neighbourhood Policing Standards Across England and Wales
UK Competition Regulator Opens Review of Artificial Intelligence Foundation Models
UK Deepens Indo-Pacific Security Cooperation After Talks With Singapore and Japan
UK Announces Rail Modernisation Plan for Northern England With New Infrastructure Funding
UK Government Updates Housing Planning Rules to Accelerate Residential Construction
×