London Daily

Focus on the big picture.
Saturday, Mar 28, 2026

Amazon Alexa security bug allowed access to voice history

Amazon Alexa security bug allowed access to voice history

A flaw in Amazon's Alexa smart home devices could have allowed hackers access personal information and conversation history, cyber-security researchers say.

Attackers could install or remove apps on a device without the owner knowing, Check Point Research reports.

The hack "required just one click on an Amazon link" purposely crafted by the attacker, it says.

The firm told Amazon about the flaw, which has now been fixed.

Amazon said: "The security of our devices is a top priority, and we appreciate the work of independent researchers like Check Point who bring potential issues to us."

It said it did not know of any case where a bad actor had used the vulnerability to target its customers.

In January, Amazon said there were "hundreds of millions" of Alexa devices in the world.

Malicious skills


Check Point said the hack required the creation of a malicious Amazon link, which would be sent to an unsuspecting user.

Once they clicked the link, the attacker could get a list of all installed Alexa "skills" - or apps - and steal a token allowing them add or remove skills.

One way to use the flaw would be to remove a skill and then install a malicious one that uses the same "invocation phrase" - the series of spoken words used to trigger it. This could have been done without the user knowing.

The next time the user tried to activate that skill, it would have run the attacker's app instead.

The attackers would have been able to see Alexa's voice history - a record of conversations between the user and device.

Check Point said this could create major problems, pointing to banking skills that let the user check their account balance.

"This could lead to exposure of personal information, such as banking data history," they argued - even though it does not save banking login details.

Amazon objected to this suggestion, however, saying that banking information - like balances - was redacted in the record of Alexa's responses, so it could not have been accessed.

The attack would also allow access to personal information in the Amazon profile, such as a home address, Check Point said.

Amazon also said it believed the use of a secret malicious skill was less likely than Check Point's researchers implied.



Amazon’s head of Alexa Dave Limp on privacy concerns



It said there were systems in place to prevent malicious skills from ever hitting the Alexa Skills Store - and that security reviews were part of their process.

Badly behaving apps were also routinely deactivated, it said.

"Their screening process probably would have caught most bad actors - they are quite good at that and know their reputation is at stake," said University of Surrey cyber-security expert Prof Alan Woodward.

"The thing about this hack was that it was due to a vulnerability that is well-known… so it's surprising to see it in Amazon's estate."

He said the access to voice records was a big concern, but was unsure if other hackers could have known about the vulnerabilities in specific subdomains used to launch the attack.

"Although if the security researchers found it, I'm sure less scrupulous people could have done the same."

Newsletter

Related Articles

0:00
0:00
Close
Fresh Claims Emerge Over Harry and Meghan’s Australia Visit as Insider Speaks Out
NATO Assessment Indicates UK Defence Spending Has Fallen Below Alliance Average
FTSE 100 Slips as Middle East Tensions Weigh on Investor Sentiment
UK Economy Begins to Feel Early Impact of Iran Conflict as Policy Challenges Intensify
Russian National Jailed in UK After Assault Case Linked to Barron Trump’s Alert
Energy Price Surge Accelerates Shift Away from Fossil Fuels in UK Homes
UK Museums House More Than 260,000 Human Remains, New Report Reveals
Surging UK Gilt Yields Reflect Inflation Pressures and Fiscal Uncertainty
UK Issues Updated Guidance on Children’s Screen Time with Focus on Balance and Wellbeing
UK Migration Figures Show Shifting Trends Across Asylum, Visas and Channel Crossings
UK Watchdog Launches Probe into Five Firms Over Alleged Fake Reviews and Ratings
Jaguar Land Rover Halts Production at UK Plant Amid Supplier Disruption
UK Police Reverse Position, Confirm Arrests Will Resume for Palestine Action Protests
UK Small Businesses Face Europe’s Steepest Cost Pressures, New Survey Reveals
US Envoy Urges UK to Proceed with King’s Visit Amid Diplomatic Sensitivities
FTSE 100 Drops Over One Percent as Middle East Tensions Weigh on Markets
UK CO2 Plant Set to Reopen as Authorities Move to Safeguard Supplies Amid Middle East Tensions
Trump Urges Stronger Defence Investment as He Questions Allied Naval Capabilities
New COVID Variant Detected in UK Raises Concerns Over Vaccine Effectiveness
FTSE Russell Moves to Standardise Free-Float Rules for UK and International Listings
HBO Max Launches in UK and Ireland, Marking Major Step in Global Streaming Expansion
UK Signals Readiness to Seize Russian ‘Shadow Fleet’ Vessels in Escalation of Sanctions Enforcement
Escalating Middle East Conflict Seen as Major Threat to UK Economic Stability
Early Challenges Mark Prince Harry and Meghan’s Australia Visit
UK Government Rejects Cover-Up Claims After Theft of Former PM Aide’s Phone
Cyprus Opens Strategic Talks with UK Over Sovereign Base Areas
UK Faces Risk of Sharp Inflation Surge Despite Stable Pre-Crisis Figures
UK Police Arrest Two Over Suspected Antisemitic Arson as Iran Link Investigated
UK Inflation Holds at Three Percent Ahead of Oil Price Shock from Iran Conflict
UK Fuel Prices Face Upward Pressure as Global Oil Trends Raise Cost Outlook
Girlguiding UK Sets September Deadline for Membership Policy Change Affecting Trans Participants
Germany and UK Accelerate Wind Power Expansion to Strengthen Energy Security
UK Moves to Ban Cryptocurrency Donations to Political Parties Over Foreign Influence Concerns
UK and Turkey Finalise Major Air Defence Agreement Worth Billions
Apple Introduces Mandatory Age Verification for iPhone Users in the UK
Diverging Views Emerge Over Meghan Markle’s Planned Australia Appearance
Trump Signals Frustration with UK Leadership Amid Diverging Approaches to Iran Conflict
UK Government Takes Control of Hunterston B as Landmark Nuclear Decommissioning Begins
UK Public Inflation Expectations Jump Sharply in March, Raising Pressure on Bank of England
UK Ministers Warn Expanded North Sea Drilling Would Deepen Exposure to Global Energy Volatility
Delayed UK Defence Investment Plan Leaves Suppliers Under Severe Financial Strain
Can Iran Strike the UK? Assessing the Real Military Threat as Conflict Escalates
Sanctioned Iranian Banker Linked to Luxury Marbella Villa Through UK Corporate Structure
Casey Bloys Navigates HBO Max UK Launch, Paramount Integration and Industry Buzz Over Netflix Meeting
Iran Conflict Sparks Sharp Turbulence in UK Mortgage Market, Reaching Pandemic-Era Disruption Levels
Major Donor Urges University of Kentucky to Reconsider Mitch Barnhart’s Post-Retirement Role
United Kingdom Moves to Lead International Effort to Reopen Strait of Hormuz
UK Police Investigate Targeted Attack on Jewish Ambulance Vehicles
UK Police Investigate Targeted Attack on Jewish Ambulance Vehicles
Senior UK Advocate Criticises Barnhart Retirement Appointment, Calls for Reconsideration
×