London Daily

Focus on the big picture.
Sunday, Nov 09, 2025

Amazon Alexa security bug allowed access to voice history

Amazon Alexa security bug allowed access to voice history

A flaw in Amazon's Alexa smart home devices could have allowed hackers access personal information and conversation history, cyber-security researchers say.

Attackers could install or remove apps on a device without the owner knowing, Check Point Research reports.

The hack "required just one click on an Amazon link" purposely crafted by the attacker, it says.

The firm told Amazon about the flaw, which has now been fixed.

Amazon said: "The security of our devices is a top priority, and we appreciate the work of independent researchers like Check Point who bring potential issues to us."

It said it did not know of any case where a bad actor had used the vulnerability to target its customers.

In January, Amazon said there were "hundreds of millions" of Alexa devices in the world.

Malicious skills


Check Point said the hack required the creation of a malicious Amazon link, which would be sent to an unsuspecting user.

Once they clicked the link, the attacker could get a list of all installed Alexa "skills" - or apps - and steal a token allowing them add or remove skills.

One way to use the flaw would be to remove a skill and then install a malicious one that uses the same "invocation phrase" - the series of spoken words used to trigger it. This could have been done without the user knowing.

The next time the user tried to activate that skill, it would have run the attacker's app instead.

The attackers would have been able to see Alexa's voice history - a record of conversations between the user and device.

Check Point said this could create major problems, pointing to banking skills that let the user check their account balance.

"This could lead to exposure of personal information, such as banking data history," they argued - even though it does not save banking login details.

Amazon objected to this suggestion, however, saying that banking information - like balances - was redacted in the record of Alexa's responses, so it could not have been accessed.

The attack would also allow access to personal information in the Amazon profile, such as a home address, Check Point said.

Amazon also said it believed the use of a secret malicious skill was less likely than Check Point's researchers implied.



Amazon’s head of Alexa Dave Limp on privacy concerns



It said there were systems in place to prevent malicious skills from ever hitting the Alexa Skills Store - and that security reviews were part of their process.

Badly behaving apps were also routinely deactivated, it said.

"Their screening process probably would have caught most bad actors - they are quite good at that and know their reputation is at stake," said University of Surrey cyber-security expert Prof Alan Woodward.

"The thing about this hack was that it was due to a vulnerability that is well-known… so it's surprising to see it in Amazon's estate."

He said the access to voice records was a big concern, but was unsure if other hackers could have known about the vulnerabilities in specific subdomains used to launch the attack.

"Although if the security researchers found it, I'm sure less scrupulous people could have done the same."

Newsletter

Related Articles

0:00
0:00
Close
Tom Cruise Arrives by Helicopter at UK Scientology Fundraiser Amid Local Protests
Prince Andrew and Sarah Ferguson Face Fresh UK Probes Amid Royal Fallout
Mothers Link Teen Suicides to AI Chatbots in Growing Legal Battle
UK Government to Mirror Denmark’s Tough Immigration Framework in Major Policy Shift
UK Government Turns to Denmark-Style Immigration Reforms to Overhaul Border Rules
UK Chancellor Warned Against Cutting Insulation Funding as Budget Looms
UK Tenant Complaints Hit Record Levels as Rental Sector Faces Mounting Pressure
Apple to Pay Google About One Billion Dollars Annually for Gemini AI to Power Next-Generation Siri
UK Signals Major Shift as Nuclear Arms Race Looms
BBC’s « Celebrity Traitors UK » Finale Breaks Records with 11.1 Million Viewers
UK Spy Case Collapse Highlights Implications for UK-Taiwan Strategic Alignment
On the Road to the Oscars? Meghan Markle to Star in a New Film
A Vote Worth a Trillion Dollars: Elon Musk’s Defining Day
AI Researchers Claim Human-Level General Intelligence Is Already Here
President Donald Trump Challenges Nigeria with Military Options Over Alleged Christian Killings
Nancy Pelosi Finally Announces She Will Not Seek Re-Election, Signalling End of Long Congressional Career
UK Pre-Budget Blues and Rate-Cut Concerns Pile Pressure on Pound
ITV Warns of Nine-Per-Cent Drop in Q4 Advertising Revenue Amid Budget Uncertainty
National Grid Posts Slightly Stronger-Than-Expected Half-Year Profit as Regulatory Investments Drive Growth
UK Business Lobby Urges Reeves to Break Tax Pledges and Build Fiscal Headroom
UK to Launch Consultation on Stablecoin Regulation on November 10
UK Savers Rush to Withdraw Pension Cash Ahead of Budget Amid Tax-Change Fears
Massive Spoilers Emerge from MAFS UK 2025: Couple Swaps, Dating App Leaks and Reunion Bombshells
Kurdish-led Crime Network Operates UK Mini-Marts to Exploit Migrants and Sell Illicit Goods
UK Income Tax Hike Could Trigger £1 Billion Cut to Scotland’s Budget, Warns Finance Secretary
Tommy Robinson Acquitted of Terror-related Charge After Phone PIN Dispute
Boris Johnson Condemns Western Support for Hamas at Jewish Community Conference
HII Welcomes UK’s Westley Group to Strengthen AUKUS Submarine Supply Chain
Tragedy in Serbia: Coach Mladen Žižović Collapses During Match and Dies at 44
Diplo Says He Dated Katy Perry — and Justin Trudeau
Dick Cheney, Former U.S. Vice President, Dies at 84
Trump Calls Title Removal of Andrew ‘Tragic Situation’ Amid Royal Fallout
UK Bonds Rally as Chancellor Reeves Briefs Markets Ahead of November Budget
UK Report Backs Generational Smoking Ban Ahead of Tobacco & Vapes Bill Review
UK’s Domino’s Pizza Group Reports Modest Like-for-Like Sales Growth in Q3
UK Supplies Additional Storm Shadow Missiles to Ukraine as Trump Alleges Russian Underground Nuclear Tests
High-Profile Broodmare Puca Sells for Five Million Dollars at Fasig-Tipton ‘Night of the Stars’
Wilt Chamberlain’s One-of-a-Kind ‘Searcher 1’ Supercar Heads to Auction
Erling Haaland’s Remarkable Run: 13 Premier League Goals in 10 Matches and Eyes on History
UK Labour Peer Warns of Emerging ‘Constituency for Hating Jews’ in Britain
UK Home Secretary Admits Loss of Border Control, Warns Public Trust at Risk
President Trump Expresses Sympathy for UK Royal Family After Title Stripping of Prince Andrew
Former Prince Andrew to Lose His Last Military Title as King Charles Moves to End His Public Role
King Charles Relocates Andrew to Sandringham Estate and Strips Titles Amid Epstein Fallout
Two Arrested After Mass Stabbing on UK Train Leaves Ten Hospitalised
Glamour UK Says ‘Stay Mad Jo x’ After Really Big Rowling Backlash
Former Prince Prince Andrew Faces Possible U.S. Congressional Appearance Over Jeffrey Epstein Inquiry
UK Faces £20 Billion Productivity Shortfall as Brexit’s Impact Deepens
UK Chancellor Rachel Reeves Eyes New Council-Tax Bands for High-Value Homes
UK Braces for Major Storm with Snow, Heavy Rain and Winds as High as 769 Miles Wide
×