London Daily

Focus on the big picture.
Monday, Jul 13, 2026

22-Year-Old Allegedly Scammed Amazon Out Of $370K With Return Shipments Filled With Dirt

22-Year-Old Allegedly Scammed Amazon Out Of $370K With Return Shipments Filled With Dirt

In what is being called "the biggest Amazon scam ever recorded in Europe," (the second most lucrative financial scam against Amazon in general), the 22-year-old would fill up the ordered items' boxes with dirt with the exact weight of the product, and then register the item for a return. Then he would then receive a refund from Amazon and sell the original item, according to El Español and El Diario de Mallorca.

James Gilbert Kwarteng was arrested last Saturday for allegedly conning Amazon out of nearly $370,000 (€300,000) by sending return packages filled with dirt.

Amazon's sales policy is to offer a refund when a customer makes a claim and sends back a package — the issue is that the company doesn't immediately open the packages it receives, according to reports outlined by El Diario de Mallorca.

The return packages would end up sitting around in Amazon's warehouses, according to Fox Business. The fraud wasn't detected until Amazon's recently revised returns policy meant an employee in Barcelona opened up one of the returned boxes and discovered it was full of dirt.

The El Español report described Kwarteng and an associate as meticulous. It said that Kwarteng eventually had such a substantial turnover that he ended up founding a limited company, "Kwartech," (a portmanteau of his surname and the word "technology.")

The police began the investigation, which was eventually taken over by the Technological Crimes Unit of the Superior Headquarters of the Balearic Islands. When Kwarteng's arrest was announced last Saturday, he attended court and was later released on bail set at €3,000 (about $3,300), the reports said.

This is not the first time a scheme like this has been uncovered in relation to the multinational e-commerce company.

An American couple, Erin Finan and Leah Jeanette Finan, pleaded guilty in 2017 to charges of mail fraud and money laundering after scamming Amazon out of about $1.2 million worth of consumer electronics, according to CNBC and a press release from the United States Attorney's Office for the Southern District of Indiana.

After setting up hundreds of false online identities and Amazon accounts, the Finans bought nearly 3,000 electronics — like digital cameras and gaming consoles to tablets.

In some instances, Amazon's customer service policy allows customers to receive a replacement before returning a broken item, so the couple would tell the company that products they had ordered were damaged. Once the Finans had received substitute products, they would abandon their fake account before returning the merchandise and selling everything they had received.

Newsletter

Related Articles

0:00
0:00
Close
World Cup Visitors Turn American Big-Box Stores Into Souvenir Stops
Netflix Weighs Always-On Channels, Bundles and Short-Form Video
Passenger Is Pulled Partly Outside Ryanair Jet After Window Fails Mid-Flight
Innovation-led growth strategy
Public service reform pressure
Defence and industrial security
Labour leadership transition and economic reset
Northern England Pushes for Greater Influence in Britain’s Future Economic Model
UK Technology Strategy Focuses on Life Sciences, Digital Innovation and Research Investment
Britain and United States Maintain Focus on Pharmaceuticals Cooperation and Industrial Growth
UK Public Services Face Continued Pressure as Government Promises Visible Improvements
Regional Economic Power Becomes Key Theme in Britain’s Next Political Phase
Britain Expands Support for Small Businesses as Firms Seek Better Access to Finance
UK Economy Remains Central Political Challenge as Cost of Living and Growth Concerns Persist
National Health Service Introduces New Workplace Reviews to Improve Conditions for Healthcare Staff
UK Life Sciences Sector Secures More Than Three Billion Pounds in Investment to Support Innovation
Britain Strengthens Defence Strategy as Security Concerns Reshape Military and Industrial Policy
Andy Burnham Promises Stronger UK Defence Industry and Expanded Domestic Production
UK Government Faces Difficult Spending Choices as Labour Leadership Transition Approaches
Rachel Reeves Warns Andy Burnham of Immediate Economic Challenges After Expected Leadership Change
Andy Burnham Prepares to Lead UK Government With Plans for Regional Power Shift and Economic Reset
Government Creates Emergency Support Scheme for Financially Struggling Universities
United Kingdom Replaces Traditional Farm Subsidies With Payments Linked to Environmental Performance
National Grid Reports First Week of Electricity Generation Without Fossil Fuels
United Kingdom Financial Regulator Introduces Tougher Capital Rules for Cryptocurrency Exchanges
Belfast Harbour Expands Operations to Attract Investment Through United Kingdom and European Union Market Access
Scottish Government Threatens Legal Challenge Over Westminster Cuts to North Sea Transition Funding
United Kingdom Accelerates Trans-Pennine High-Speed Rail Project Linking Northern Cities
United Kingdom Secures Ten Billion Pound Investment for Cambridge Quantum Computing Campus
Port Talbot Steelworks Wins Support for Green Hydrogen Transition and Protection of Industrial Jobs
United Kingdom Sends Royal Navy Carrier Strike Group to Indo-Pacific as Regional Security Focus Expands
National Health Service Expands Artificial Intelligence Diagnostics Across England to Reduce Screening Backlogs
United Kingdom Launches Fifty Billion Pound Infrastructure Fund to Accelerate Housing and Construction
UK Medical Chiefs Update Health Guidance to Promote Everyday Physical Activity
Office of Communications Keeps Wikipedia Under Review Under UK Online Safety Rules
UK Defence Ministry Expands Deep-Strike Capability Through Precision Missile Programme
Russell Group Universities Warn Funding Cuts Could Damage NHS Workforce Training
UK Parliament Calls for National Emergency Broadcast as Heatwave Conditions Intensify
UK and Netherlands Strengthen Naval Cooperation With New Amphibious Defence Partnership
UK Defence Ministry Joins International Missile Programme With One Hundred and Ninety Million Pound Investment
Bank of England Warns Middle East Conflict and AI Risks Could Pressure UK Economy
UK Government Introduces New Rules to Limit Foreign Influence in Political Donations
UK and France Prepare Naval Mission to Protect Shipping Through Strait of Hormuz
United States Pressures UK to Increase Defence Spending at NATO Summit
Bank of England Warns Artificial Intelligence Investment Boom Could Create Financial Stability Risks
Bank of England Begins Direct Oversight of Critical Technology Providers Supporting UK Finance
Andy Burnham Set to Become UK Prime Minister After Labour Leadership Race Clears Path to Downing Street
Scottish Fishing Industry Calls for Emergency Support Amid Rising Costs
UK Supports Stronger European Response to Russian Actions in Ukraine
Devon and Cornwall Police Release Suspect in Ann Widdecombe Murder Investigation
×