London Daily

Focus on the big picture.
Friday, Oct 02, 2026

22-Year-Old Allegedly Scammed Amazon Out Of $370K With Return Shipments Filled With Dirt

22-Year-Old Allegedly Scammed Amazon Out Of $370K With Return Shipments Filled With Dirt

In what is being called "the biggest Amazon scam ever recorded in Europe," (the second most lucrative financial scam against Amazon in general), the 22-year-old would fill up the ordered items' boxes with dirt with the exact weight of the product, and then register the item for a return. Then he would then receive a refund from Amazon and sell the original item, according to El Español and El Diario de Mallorca.

James Gilbert Kwarteng was arrested last Saturday for allegedly conning Amazon out of nearly $370,000 (€300,000) by sending return packages filled with dirt.

Amazon's sales policy is to offer a refund when a customer makes a claim and sends back a package — the issue is that the company doesn't immediately open the packages it receives, according to reports outlined by El Diario de Mallorca.

The return packages would end up sitting around in Amazon's warehouses, according to Fox Business. The fraud wasn't detected until Amazon's recently revised returns policy meant an employee in Barcelona opened up one of the returned boxes and discovered it was full of dirt.

The El Español report described Kwarteng and an associate as meticulous. It said that Kwarteng eventually had such a substantial turnover that he ended up founding a limited company, "Kwartech," (a portmanteau of his surname and the word "technology.")

The police began the investigation, which was eventually taken over by the Technological Crimes Unit of the Superior Headquarters of the Balearic Islands. When Kwarteng's arrest was announced last Saturday, he attended court and was later released on bail set at €3,000 (about $3,300), the reports said.

This is not the first time a scheme like this has been uncovered in relation to the multinational e-commerce company.

An American couple, Erin Finan and Leah Jeanette Finan, pleaded guilty in 2017 to charges of mail fraud and money laundering after scamming Amazon out of about $1.2 million worth of consumer electronics, according to CNBC and a press release from the United States Attorney's Office for the Southern District of Indiana.

After setting up hundreds of false online identities and Amazon accounts, the Finans bought nearly 3,000 electronics — like digital cameras and gaming consoles to tablets.

In some instances, Amazon's customer service policy allows customers to receive a replacement before returning a broken item, so the couple would tell the company that products they had ordered were damaged. Once the Finans had received substitute products, they would abandon their fake account before returning the merchandise and selling everything they had received.

Newsletter

Related Articles

0:00
0:00
Close
UK Councils to Receive Sweeping Planning Powers to Ban New Vape and Betting Shops
Chancellor John Healey Faces Tax and Pension Scrutiny Ahead of Autumn Budget
Metropolitan Police Apologise for Accidental Disclosure in High-Profile Investigation
UK Universities Report Record International Enrolment as Housing Pressure Grows
UK Logistics Firms Monitor Rhine Disruption as Low Water Threatens European Supply Chains
UK Food Industry Warns Inflation Could Approach 7%
UK Introduces Vaping Duty and Mandatory Retail Stamps
Scotland Raises Property Taxes and Expands Child Payment in Annual Budget
Greggs Plans Four Factory Closures With 740 Jobs at Risk
OECD Raises UK 2026 Growth Forecast to 1.1%
UK Inflation Rises to 3.1% as Bank of England Faces Rate Debate
Andy Burnham Criticises Brexit and Says Rejoining EU Single Market Remains an Option
UK Imposes New Sanctions on Russian Military Networks and Propagandists
UK Launches Nationwide Early-Release Prison Scheme
Andy Burnham Says Security Services See Signs of Iranian Involvement in RAF Fairford Incident
Manchester City Found Guilty on Premier League Financial Charges After Independent Investigation
Scottish Court to Rule on Bid to Force No-Confidence Vote Against Aberdeen Council Co-Leader
UK Bans Extra Charges for Seating Children Under 12 Beside Accompanying Adults
UK Introduces Vaping Duty and New Licensing Requirements
Greggs to Close Four UK Factories and Cut 740 Jobs
Hundreds of Prisoners Released Early as England and Wales Prisons Reach 98% Capacity
UK Unveils New Russia Sanctions Targeting War Funding and Shadow Fleet
Burnham Says There Are Strong Indications of Iranian Involvement in RAF Fairford Security Breach
Prime Minister Andy Burnham Raises Prospect of Reviewing Britain's Post-Brexit EU Relationship
Markets Price in Bank of England Rate Increases as Inflation Rises to 3.1%
UK Borrowing Costs Climb Toward 5.5% as Global Bond Sell-Off Intensifies
UK-France One-In-One-Out Migration Agreement Expires as London Seeks Alternative Measures
Southwest England Faces Flood Alerts After Heavy Autumn Storms
UK Expands Funding for Rapid Electric Vehicle Charging Infrastructure
Welsh Government Approves Funding to Upgrade South Wales Transport
Northern Ireland Tensions Rise as Orange Order Rejects Drumcree Compromise
NHS Leaders Back Early Design of Proposed National Care Service
More Than One-Third of Regional UK Universities Face Financial Deficits
UK Current Account Deficit Narrows as Cross-Border Financial Flows Remain Strong
Bank of England and FCA Issue New Rules for Stablecoins and Digital Assets
MI5 Warns UK Universities Over Research Links With Chinese Institutions
UK Energy Price Cap Rises 4% as Electricity VAT Is Temporarily Suspended
Equity Calls for UK Personality Rights to Protect Performers From AI Replication
OpenAI Pauses Advanced Model Training Following Safety Concerns
Scottish Government Proposes Replacing 32 Councils With Larger Regional Authorities
Ofgem Raises UK Household Energy Price Cap by 4% From October
UK Counter-Terrorism Police Continue Investigation After Five Arrests Near RAF Fairford
OECD Cuts UK 2027 Growth Forecast to 1%
Labour Says State Pension Triple Lock Remains Protected Through Current Parliament
Andy Burnham Pledges National Care Service With Free Social Care in England
Six Flags Permanently Shuts Landmark X2 Roller Coaster Following Safety Scandals
Metropolitan Police Rule Out Terrorism in Golders Green Stabbing Investigation
Lithium-Ion Battery Identified as Cause of Fatal Merseyside House Fire
UK Department Rejects New Sea Use Framework Due to Stakeholder Fatigue
Major Thames Water Pipe Burst Causes School Closures in London
×