London Daily

Focus on the big picture.
Thursday, Dec 25, 2025

22-Year-Old Allegedly Scammed Amazon Out Of $370K With Return Shipments Filled With Dirt

22-Year-Old Allegedly Scammed Amazon Out Of $370K With Return Shipments Filled With Dirt

In what is being called "the biggest Amazon scam ever recorded in Europe," (the second most lucrative financial scam against Amazon in general), the 22-year-old would fill up the ordered items' boxes with dirt with the exact weight of the product, and then register the item for a return. Then he would then receive a refund from Amazon and sell the original item, according to El Español and El Diario de Mallorca.

James Gilbert Kwarteng was arrested last Saturday for allegedly conning Amazon out of nearly $370,000 (€300,000) by sending return packages filled with dirt.

Amazon's sales policy is to offer a refund when a customer makes a claim and sends back a package — the issue is that the company doesn't immediately open the packages it receives, according to reports outlined by El Diario de Mallorca.

The return packages would end up sitting around in Amazon's warehouses, according to Fox Business. The fraud wasn't detected until Amazon's recently revised returns policy meant an employee in Barcelona opened up one of the returned boxes and discovered it was full of dirt.

The El Español report described Kwarteng and an associate as meticulous. It said that Kwarteng eventually had such a substantial turnover that he ended up founding a limited company, "Kwartech," (a portmanteau of his surname and the word "technology.")

The police began the investigation, which was eventually taken over by the Technological Crimes Unit of the Superior Headquarters of the Balearic Islands. When Kwarteng's arrest was announced last Saturday, he attended court and was later released on bail set at €3,000 (about $3,300), the reports said.

This is not the first time a scheme like this has been uncovered in relation to the multinational e-commerce company.

An American couple, Erin Finan and Leah Jeanette Finan, pleaded guilty in 2017 to charges of mail fraud and money laundering after scamming Amazon out of about $1.2 million worth of consumer electronics, according to CNBC and a press release from the United States Attorney's Office for the Southern District of Indiana.

After setting up hundreds of false online identities and Amazon accounts, the Finans bought nearly 3,000 electronics — like digital cameras and gaming consoles to tablets.

In some instances, Amazon's customer service policy allows customers to receive a replacement before returning a broken item, so the couple would tell the company that products they had ordered were damaged. Once the Finans had received substitute products, they would abandon their fake account before returning the merchandise and selling everything they had received.

Newsletter

Related Articles

0:00
0:00
Close
UK Mortgage Rates Edge Lower as Bank of England Base Rate Cut Filters Through Lending Market
U.S. Supermarket Gives Customers Free Groceries for Christmas After Computer Glitch
Air India ‘Finds’ a Plane That Vanished 13 Years Ago
Caviar and Foie Gras? China Is Becoming a Luxury Food Powerhouse
Hong Kong Climbs to Second Globally in 2025 Tourism Rankings Behind Bangkok
From Sunniest Year on Record to Terror Plots and Sports Triumphs: The UK’s Defining Stories of 2025
Greta Thunberg Released on Bail After Arrest at London Pro-Palestinian Demonstration
Banksy Unveils New Winter Mural in London Amid Festive Season Excitement
UK Households Face Rising Financial Strain as Tax Increases Bite and Growth Loses Momentum
UK Government Approves Universal Studios Theme Park in Bedford Poised to Rival Disneyland Paris
UK Gambling Shares Slide as Traders Respond to Steep Tax Rises and Sector Uncertainty
Starmer and Trump Coordinate on Ukraine Peace Efforts in Latest Diplomatic Call
The Pilot Barricaded Himself in the Cockpit and Refused to Take Off: "We Are Not Leaving Until I Receive My Salary"
UK Fashion Label LK Bennett Pursues Accelerated Sale Amid Financial Struggles
U.S. Government Warns UK Over Free Speech in Pro-Life Campaigner Prosecution
Newly Released Files Shed Light on Jeffrey Epstein’s Extensive Links to the United Kingdom
Prince William and Prince George Volunteer Together at UK Homelessness Charity
UK Police Arrest Protesters Chanting ‘Globalise the Intifada’ as Authorities Recalibrate Free Speech Enforcement
Scambodia: The World Owes Thailand’s Military a Profound Debt of Gratitude
Women in Partial Nudity — and Bill Clinton in a Dress and Heels: The Images Revealed in the “Epstein Files”
US Envoy Witkoff to Convene Security Advisers from Ukraine, UK, France and Germany in Miami as Peace Efforts Intensify
UK Retailers Report Sharp Pre-Christmas Sales Decline and Weak Outlook, CBI Survey Shows
UK Government Rejects Use of Frozen Russian Assets to Fund Aid for Ukraine
UK Financial Conduct Authority Opens Formal Investigation into WH Smith After Accounting Errors
UK Issues Final Ultimatum to Roman Abramovich Over £2.5bn Chelsea Sale Funds for Ukraine
Rare Pink Fog Sweeps Across Parts of the UK as Met Office Warns of Poor Visibility
UK Police Pledge ‘More Assertive’ Enforcement to Tackle Antisemitism at Protests
UK Police Warn They Will Arrest Protesters Chanting ‘Globalise the Intifada’
Trump Files $10 Billion Defamation Lawsuit Against BBC as Broadcaster Pledges Legal Defence
UK Says U.S. Tech Deal Talks Still Active Despite Washington’s Suspension of Prosperity Pact
UK Mortgage Rules to Give Greater Flexibility to Borrowers With Irregular Incomes
UK Treasury Moves to Position Britain as Leading Global Hub for Crypto Firms
U.S. Freezes £31 Billion Tech Prosperity Deal With Britain Amid Trade Dispute
Prince Harry and Meghan’s Potential UK Return Gains New Momentum Amid Security Review and Royal Dialogue
Zelensky Opens High-Stakes Peace Talks in Berlin with Trump Envoy and European Leaders
Historical Reflections on Press Freedom Emerge Amid Debate Over Trump’s Media Policies
UK Boosts Protection for Jewish Communities After Sydney Hanukkah Attack
UK Government Declines to Comment After ICC Prosecutor Alleges Britain Threatened to Defund Court Over Israel Arrest Warrant
Apple Shutters All Retail Stores in the United Kingdom Under New National COVID-19 Lockdown
US–UK Technology Partnership Strains as Key Trade Disagreements Emerge
UK Police Confirm No Further Action Over Allegation That Andrew Asked Bodyguard to Investigate Virginia Giuffre
Giuffre Family Expresses Deep Disappointment as UK Police Decline New Inquiry Into Andrew Mountbatten-Windsor Claims
Transatlantic Trade Ambitions Hit a Snag as UK–US Deal Faces Emerging Challenges
Ex-ICC Prosecutor Alleges UK Threatened to Withdraw Funding Over Netanyahu Arrest Warrant Bid
UK Disciplinary Tribunal Clears Carter-Ruck Lawyer of Misconduct in OneCoin Case
‘Pink Ladies’ Emerge as Prominent Face of UK Anti-Immigration Protests
Nigel Farage Says Reform UK Has Become Britain’s Largest Party as Labour Membership Falls Sharply
Google DeepMind and UK Government Launch First Automated AI Lab to Accelerate Scientific Discovery
UK Economy Falters Ahead of Budget as Growth Contracts and Confidence Wanes
Australia Approves Increased Foreign Stake in Strategic Defence Shipbuilder
×