London Daily

Focus on the big picture.
Saturday, Nov 15, 2025

Watchdog finds serious faults in some English care homes' Covid defences

Watchdog finds serious faults in some English care homes' Covid defences

Care Quality Commission reports carers with virus being told to work in some homes, poor isolation and incorrect use of PPE

Inspectors have uncovered serious weaknesses in some care homes’ defences against the pandemic, including Covid-positive carers being told to work because of staff shortages, a failure to isolate residents when they return from hospital and poor use of personal protection equipment.

Over the past fortnight, the Care Quality Commission has warned at least 14 care homes in England about problems with infection control, which the independent regulator says can place residents in danger of harm and breach Health and Social Care Act regulations.

The problems emerged as Covid outbreaks in English care homes rose 65% in a week and GPs raced to deliver the Oxford/AstraZeneca vaccine in an attempt to inoculate the 400,000 highest-priority people by the end of this month.

Care homes reported relief on Thursday as the first doses of the new vaccine were delivered, but new data from Public Health England indicated it was a race against the clock.

The number of care homes in England that recorded a Covid infection in the last week of 2020 rose to 503, more than doubling in a fortnight. Deaths from Covid in care homes, however, remain far lower than during the pandemic’s first wave in the spring.

This week the Guardian reported growing concerns across south-east England, where a new more transmissible variant has been most prevalent, and a serious Covid outbreak in East Sussex where 13 of 27 residents died over Christmas.

The CQC found problems in a number of facilities, including the Brookfield Care Home in Middlesbrough, where 41 staff and residents tested positive in the space of a week in October and eight residents died from Covid.

Covid infections in care homes across England from June to December 2020


A targeted inspection after the outbreak found “the provider was not adequately encouraging social distancing” and “cohorting of staff and zoning of the service had not been fully adopted to minimise the risk of infection travelling between different areas of the service”.

At Brookfield, five staff members told CQC inspectors they or their colleagues had been asked to work with Covid symptoms or a positive test result. The Brookfield operator, SSL Healthcare, said this happened when the outbreak created severe staff shortages. It had been discussed with the local authority, which changed its advice the following day.

“One asymptomatic member of staff did report for duty; they left the premises within 30 minutes following the change in advice,” said SSL. “All recommendations have been implemented. We are confident that all our residents are safe and well cared for.”

At Vestige Healthcare in Tipton, in the West Midlands, inspectors observed staff wearing face masks incorrectly 30 times in one day and were told: “People are not isolated when coming back from hospital.”

The inspectors concluded “no consideration as to how to maintain social distancing had been given” and ruled the home inadequate. Vestige did not respond to a request for comment.

Problems identified at other homes included a lack of cleaning and staff moving between floors when they were supposed to be working in defined zones to reduce infection. In one home, inspectors found the dirty laundry of a person self-isolating after returning from hospital left in an open bag in the communal corridor.

A targeted inspection at The Croft, an Autism UK care home on the Isle of Wight, found “staff making close contact and touching people ... not wearing disposable gloves or aprons” and a relative visiting a resident in the communal lounge shared with other people.

“The failure to correctly follow government best practice guidelines placed people at risk of infection,” said a report that concluded the home had breached safe care regulations and was “inadequate”.

Autism UK said it had been “working incredibly hard in difficult circumstances”. “We have acted upon all the issues raised in the CQC report, and we can demonstrate that the processes we have in place mean that the people we support and our staff are properly protected,” a spokesperson said.

Newsletter

Related Articles

0:00
0:00
Close
UK Upholds Firm Rules on Stablecoins to Shield Financial System
Brussels Divided as UK-EU Reset Stalls Over Budget Access
Prince Harry’s Remembrance Day Essay Expresses Strong Regret at Leaving Britain
UK Unemployment Hits 5% as Wage Growth Slows, Paving Way for Bank of England Rate Cut
Starmer Warns of Resurgent Racism in UK Politics as He Vows Child-Poverty Reforms
UK Grocery Inflation Slows to 4.7% as Supermarkets Launch Pre-Christmas Promotions
UK Government Backs the BBC amid Editing Scandal and Trump Threat of Legal Action
UK Assessment Mis-Estimated Fallout From Palestine Action Ban, Records Reveal
UK Halts Intelligence Sharing with US Amid Lethal Boat-Strike Concerns
King Charles III Leads Britain in Remembrance Sunday Tribute to War Dead
UK Retail Sales Growth Slows as Households Hold Back Ahead of Black Friday and Budget
Shell Pulls Out of Two UK Floating Wind Projects Amid Renewables Retreat
Viagogo Hit With £15 Million Tax Bill After HMRC Transfer-Pricing Inquiry
Jaguar Land Rover Cyberattack Pinches UK GDP, Bank of England Says
UK and Germany Sound Alarm on Russian-Satellite Threat to Critical Infrastructure
Former Prince Andrew Faces U.S. Congressional Request for Testimony Amid Brexit of Royal Title
BBC Director-General Tim Davie and News CEO Deborah Turness Resign Amid Editing Controversy
Tom Cruise Arrives by Helicopter at UK Scientology Fundraiser Amid Local Protests
Prince Andrew and Sarah Ferguson Face Fresh UK Probes Amid Royal Fallout
Mothers Link Teen Suicides to AI Chatbots in Growing Legal Battle
UK Government to Mirror Denmark’s Tough Immigration Framework in Major Policy Shift
UK Government Turns to Denmark-Style Immigration Reforms to Overhaul Border Rules
UK Chancellor Warned Against Cutting Insulation Funding as Budget Looms
UK Tenant Complaints Hit Record Levels as Rental Sector Faces Mounting Pressure
Apple to Pay Google About One Billion Dollars Annually for Gemini AI to Power Next-Generation Siri
UK Signals Major Shift as Nuclear Arms Race Looms
BBC’s « Celebrity Traitors UK » Finale Breaks Records with 11.1 Million Viewers
UK Spy Case Collapse Highlights Implications for UK-Taiwan Strategic Alignment
On the Road to the Oscars? Meghan Markle to Star in a New Film
A Vote Worth a Trillion Dollars: Elon Musk’s Defining Day
AI Researchers Claim Human-Level General Intelligence Is Already Here
President Donald Trump Challenges Nigeria with Military Options Over Alleged Christian Killings
Nancy Pelosi Finally Announces She Will Not Seek Re-Election, Signalling End of Long Congressional Career
UK Pre-Budget Blues and Rate-Cut Concerns Pile Pressure on Pound
ITV Warns of Nine-Per-Cent Drop in Q4 Advertising Revenue Amid Budget Uncertainty
National Grid Posts Slightly Stronger-Than-Expected Half-Year Profit as Regulatory Investments Drive Growth
UK Business Lobby Urges Reeves to Break Tax Pledges and Build Fiscal Headroom
UK to Launch Consultation on Stablecoin Regulation on November 10
UK Savers Rush to Withdraw Pension Cash Ahead of Budget Amid Tax-Change Fears
Massive Spoilers Emerge from MAFS UK 2025: Couple Swaps, Dating App Leaks and Reunion Bombshells
Kurdish-led Crime Network Operates UK Mini-Marts to Exploit Migrants and Sell Illicit Goods
UK Income Tax Hike Could Trigger £1 Billion Cut to Scotland’s Budget, Warns Finance Secretary
Tommy Robinson Acquitted of Terror-related Charge After Phone PIN Dispute
Boris Johnson Condemns Western Support for Hamas at Jewish Community Conference
HII Welcomes UK’s Westley Group to Strengthen AUKUS Submarine Supply Chain
Tragedy in Serbia: Coach Mladen Žižović Collapses During Match and Dies at 44
Diplo Says He Dated Katy Perry — and Justin Trudeau
Dick Cheney, Former U.S. Vice President, Dies at 84
Trump Calls Title Removal of Andrew ‘Tragic Situation’ Amid Royal Fallout
UK Bonds Rally as Chancellor Reeves Briefs Markets Ahead of November Budget
×