London Daily

Focus on the big picture.
Saturday, Sep 19, 2026

Watchdog finds serious faults in some English care homes' Covid defences

Watchdog finds serious faults in some English care homes' Covid defences

Care Quality Commission reports carers with virus being told to work in some homes, poor isolation and incorrect use of PPE

Inspectors have uncovered serious weaknesses in some care homes’ defences against the pandemic, including Covid-positive carers being told to work because of staff shortages, a failure to isolate residents when they return from hospital and poor use of personal protection equipment.

Over the past fortnight, the Care Quality Commission has warned at least 14 care homes in England about problems with infection control, which the independent regulator says can place residents in danger of harm and breach Health and Social Care Act regulations.

The problems emerged as Covid outbreaks in English care homes rose 65% in a week and GPs raced to deliver the Oxford/AstraZeneca vaccine in an attempt to inoculate the 400,000 highest-priority people by the end of this month.

Care homes reported relief on Thursday as the first doses of the new vaccine were delivered, but new data from Public Health England indicated it was a race against the clock.

The number of care homes in England that recorded a Covid infection in the last week of 2020 rose to 503, more than doubling in a fortnight. Deaths from Covid in care homes, however, remain far lower than during the pandemic’s first wave in the spring.

This week the Guardian reported growing concerns across south-east England, where a new more transmissible variant has been most prevalent, and a serious Covid outbreak in East Sussex where 13 of 27 residents died over Christmas.

The CQC found problems in a number of facilities, including the Brookfield Care Home in Middlesbrough, where 41 staff and residents tested positive in the space of a week in October and eight residents died from Covid.

Covid infections in care homes across England from June to December 2020


A targeted inspection after the outbreak found “the provider was not adequately encouraging social distancing” and “cohorting of staff and zoning of the service had not been fully adopted to minimise the risk of infection travelling between different areas of the service”.

At Brookfield, five staff members told CQC inspectors they or their colleagues had been asked to work with Covid symptoms or a positive test result. The Brookfield operator, SSL Healthcare, said this happened when the outbreak created severe staff shortages. It had been discussed with the local authority, which changed its advice the following day.

“One asymptomatic member of staff did report for duty; they left the premises within 30 minutes following the change in advice,” said SSL. “All recommendations have been implemented. We are confident that all our residents are safe and well cared for.”

At Vestige Healthcare in Tipton, in the West Midlands, inspectors observed staff wearing face masks incorrectly 30 times in one day and were told: “People are not isolated when coming back from hospital.”

The inspectors concluded “no consideration as to how to maintain social distancing had been given” and ruled the home inadequate. Vestige did not respond to a request for comment.

Problems identified at other homes included a lack of cleaning and staff moving between floors when they were supposed to be working in defined zones to reduce infection. In one home, inspectors found the dirty laundry of a person self-isolating after returning from hospital left in an open bag in the communal corridor.

A targeted inspection at The Croft, an Autism UK care home on the Isle of Wight, found “staff making close contact and touching people ... not wearing disposable gloves or aprons” and a relative visiting a resident in the communal lounge shared with other people.

“The failure to correctly follow government best practice guidelines placed people at risk of infection,” said a report that concluded the home had breached safe care regulations and was “inadequate”.

Autism UK said it had been “working incredibly hard in difficult circumstances”. “We have acted upon all the issues raised in the CQC report, and we can demonstrate that the processes we have in place mean that the people we support and our staff are properly protected,” a spokesperson said.

Newsletter

Related Articles

0:00
0:00
Close
England Tightens School Food Standards With Restrictions on Deep-Fried and High-Sugar Foods
Oxfordshire Village Votes Symbolically to Leave UK Over Proposed Asylum Centre
Michael Marra Elected Leader of Scottish Labour
BBC Cash Reserves Fall Sharply as Financial Pressures Mount
George Osborne Calls for UK to Rejoin EU Customs Union
UK Explores Joining Canada-Led Global Defence Bank
Thirlwall Inquiry Highlights Management Failures Surrounding Lucy Letby Crimes
Parliamentary Committee Calls for New UK Law to Address AI Risks to Human Rights
UK Considers Giving Regional Mayors Greater Oversight of Water Companies
UK Opposition Presses Burnham for Stronger Response to Russian Security Threats
Reform UK Faces Scrutiny Over £72 Million in Donations as Political Finance Rules Tighten
Millisecond Software Failure Behind UK Air-Traffic Outage That Cancelled More Than 2,000 Flights
Bank of England Holds Interest Rate at 3.75% as Energy Prices Complicate Inflation Outlook
Burnham Warns of Difficult Choices in October Budget as UK Inflation Rises to 3.1%
Addison Lee Founder Loses £20.5 Million Non-Domicile Tax Case
BrewDog Creditors Face Heavy Losses After Collapse
Thirteenth Metropolitan Police Officer Dismissed Over Charing Cross Conduct
Oxfordshire Village Votes Symbolically to Leave UK Over Asylum Accommodation Plan
NHS Approves Life-Extending Treatment for Women With Incurable Breast Cancer
Software Defect Blamed for Major UK Air Traffic Disruption
Twenty Women Underwent Unnecessary Mastectomies at County Durham NHS Trust
British Steel Costs Taxpayers £1.3 Million a Day as MPs Demand Long-Term Plan
UK Parliament Advances Sovereign Grant Reform Setting Royal Funding at £99.9 Million
King Charles Urges Human-Centred Approach to Artificial Intelligence at Scotland Summit
House of Lords Begins Scrutiny of Voting-Age and Political Finance Reforms
UK Labour Market Shows Growing Divide Between Younger and Older Workers
Nearly Seven in 10 UK Small Businesses Delay or Cancel Growth Plans as Costs Rise
Andy Burnham Reaffirms UK Net-Zero Target Amid North Sea Energy Debate
UK Parliament Demands Credible Financial and Decarbonisation Plan for British Steel
MPs Urge Government to Reject Thames Water Rescue Deal and Prepare Special Administration
Bank of England Holds Rate at 3.75% as Energy Shock Raises Inflation Risks
TUC Calls for Social Energy Tariff Funded by Higher Taxes on Bank Profits
UK Parliament Enters Conference Recess After Advancing Sovereign Grant Legislation
King Charles Hosts Artificial Intelligence Leaders at Dumfries House Summit
Nearly Seven in Ten UK Small Businesses Delay or Cancel Growth Plans as Costs Rise
Anthropic Details Malicious Use of Claude in Cyber, Weapons and Influence Operations
McLaren Announces £500 Million UK Investment and 1,000 New Jobs
Scotland and Wales Sign Cardiff Agreement to Deepen Cooperation on Shared Policy Priorities
UK Government Moves to Fully Fund Teacher Pay Award as Strike Threat Recedes
UK Competition Regulator Deepens Scrutiny of Microsoft’s Business Software and AI Market Position
NHS England Reforms Focus on Cutting Waiting Lists and Improving Digital Care
England Maintains Mandatory Housing Targets in Push for 1.5 Million New Homes
UK Government Plans Statutory Industrial Strategy Council to Strengthen Long-Term Economic Policy
Asthma Charity Warns of Major Gaps in Childhood Diagnostic Testing Across England
TUC Chief Paul Nowak Appointed to Bank of England Court
Bristol Opens £35 Million Deep-Tech Innovation Hub at Temple Quarter
Oxfordshire Village Votes Symbolically to Leave UK Over Asylum Housing Plan
Andy Burnham Deepens UK Defense and AI Cooperation With NATO and Canada
UK Government Announces Neonatal Safety Reforms After Thirlwall Inquiry
Bank of England Weighs Rate Decision as UK Inflation Rises to 3.1%
×