London Daily

Focus on the big picture.
Tuesday, Jul 21, 2026

Watchdog finds serious faults in some English care homes' Covid defences

Watchdog finds serious faults in some English care homes' Covid defences

Care Quality Commission reports carers with virus being told to work in some homes, poor isolation and incorrect use of PPE

Inspectors have uncovered serious weaknesses in some care homes’ defences against the pandemic, including Covid-positive carers being told to work because of staff shortages, a failure to isolate residents when they return from hospital and poor use of personal protection equipment.

Over the past fortnight, the Care Quality Commission has warned at least 14 care homes in England about problems with infection control, which the independent regulator says can place residents in danger of harm and breach Health and Social Care Act regulations.

The problems emerged as Covid outbreaks in English care homes rose 65% in a week and GPs raced to deliver the Oxford/AstraZeneca vaccine in an attempt to inoculate the 400,000 highest-priority people by the end of this month.

Care homes reported relief on Thursday as the first doses of the new vaccine were delivered, but new data from Public Health England indicated it was a race against the clock.

The number of care homes in England that recorded a Covid infection in the last week of 2020 rose to 503, more than doubling in a fortnight. Deaths from Covid in care homes, however, remain far lower than during the pandemic’s first wave in the spring.

This week the Guardian reported growing concerns across south-east England, where a new more transmissible variant has been most prevalent, and a serious Covid outbreak in East Sussex where 13 of 27 residents died over Christmas.

The CQC found problems in a number of facilities, including the Brookfield Care Home in Middlesbrough, where 41 staff and residents tested positive in the space of a week in October and eight residents died from Covid.

Covid infections in care homes across England from June to December 2020


A targeted inspection after the outbreak found “the provider was not adequately encouraging social distancing” and “cohorting of staff and zoning of the service had not been fully adopted to minimise the risk of infection travelling between different areas of the service”.

At Brookfield, five staff members told CQC inspectors they or their colleagues had been asked to work with Covid symptoms or a positive test result. The Brookfield operator, SSL Healthcare, said this happened when the outbreak created severe staff shortages. It had been discussed with the local authority, which changed its advice the following day.

“One asymptomatic member of staff did report for duty; they left the premises within 30 minutes following the change in advice,” said SSL. “All recommendations have been implemented. We are confident that all our residents are safe and well cared for.”

At Vestige Healthcare in Tipton, in the West Midlands, inspectors observed staff wearing face masks incorrectly 30 times in one day and were told: “People are not isolated when coming back from hospital.”

The inspectors concluded “no consideration as to how to maintain social distancing had been given” and ruled the home inadequate. Vestige did not respond to a request for comment.

Problems identified at other homes included a lack of cleaning and staff moving between floors when they were supposed to be working in defined zones to reduce infection. In one home, inspectors found the dirty laundry of a person self-isolating after returning from hospital left in an open bag in the communal corridor.

A targeted inspection at The Croft, an Autism UK care home on the Isle of Wight, found “staff making close contact and touching people ... not wearing disposable gloves or aprons” and a relative visiting a resident in the communal lounge shared with other people.

“The failure to correctly follow government best practice guidelines placed people at risk of infection,” said a report that concluded the home had breached safe care regulations and was “inadequate”.

Autism UK said it had been “working incredibly hard in difficult circumstances”. “We have acted upon all the issues raised in the CQC report, and we can demonstrate that the processes we have in place mean that the people we support and our staff are properly protected,” a spokesperson said.

Newsletter

Related Articles

0:00
0:00
Close
UK Universities and Industry Expand Space and Defense Research Partnerships
House of Lords Approves Social Housing Bill Amendments on Shared Ownership Rights
House of Lords Advances Civil Aviation Bill With New Passenger Protection Measures
UK Government Suspends Tariffs on Fertilizer and Food Imports to Reduce Costs
Russell Group Universities Support New UK Business Department Focused on Innovation
UK Parliament Opens Inquiry Into Transport Barriers Facing Young Jobseekers
Home Builders Federation Calls for Lower Costs as New UK Government Sets Housing Priorities
Andy Burnham Meets UK Devolved Leaders to Strengthen Regional Cooperation
Andy Burnham Holds First International Calls With Trump, Macron, and Zelenskyy
Andy Burnham Reshuffles Cabinet With John Healey Appointed Chancellor of the Exchequer
Andy Burnham Government Removes VAT From Electricity Bills to Cut Household Costs
Andy Burnham Becomes United Kingdom Prime Minister After Sir Keir Starmer Resigns
Miliband Sets Climate and International Law at Centre of UK Diplomacy
US Gasoline Returns to $4 as Renewed Iran Fighting Disrupts Oil Flows
Czech Central Bank Governor Rejects Early Euro Entry and Rate-Cut Pressure
Trump Orders 50% Tariffs on Selected Canadian Imports
Pentagon Discloses Nearly 100 US Troop Injuries During Renewed Iran Fighting
Trump Readies New Tariffs as Temporary Global Levy Nears Expiry
US Judge Pauses Paramount Skydance and Warner Bros Discovery Merger Over Antitrust Concerns
NHS England Faces Growing Retention Pressure Among Younger Midwives
UK Data Centre Expansion Faces Water and Grid Capacity Challenges
UK Defence Shares Rise After John Healey Appointment and Continued Spending Commitments
OECD Urges UK Government to Review Pension Triple Lock to Protect Public Finances
Bank of England Keeps Cautious Approach as Energy Costs Threaten Inflation Progress
County Councils Call for Wider Devolution and Long-Term Social Care Funding Reform
IMF Urges UK Government to Maintain Fiscal Discipline as Growth Forecast Slows
Russian Warship Holds Live-Fire Exercises Near UK Coast as Royal Navy Monitors Activity
Mitie Agrees Three Point One Billion Pound Takeover by OCS in Another Blow to London Listings
JPMorgan Chase Warns Bank Levies Could Hit UK Growth and Drive Capital Away
UK Unemployment Holds at Four Point Nine Percent as Labour Market Shows Resilience
UK Government Borrowing Falls Below Forecasts as Treasury Receives Early Fiscal Boost
John Healey Cuts VAT on Household Electricity Bills After Cancelling National Digital ID Scheme
Andy Burnham Forms New Labour Government With Ten-Year National Renewal Plan
EU Imposes Record €550 Million Digital Services Fine on AliExpress
UK Publishes Updated Consumption-Based Carbon Emissions Data
English Regions Prepare for Expanded Devolution and Infrastructure Powers
Russell Group Backs New Government and Calls for Stronger University-Industry Links
Bank of England Maintains Restrictive Monetary Policy Amid Persistent Inflation
Climate Progress Report Renews Debate Over the UK's Net Zero Strategy
New UK Government Launches Drive to End Rough Sleeping and Expand Social Housing
Prime Minister Andy Burnham Appoints John Healey as Chancellor in Cabinet Reshuffle
OECD Calls for Structural Reforms as UK Economy Faces Slower Growth
International Monetary Fund Expects UK Economic Growth to Slow to One Percent in 2026
Andy Burnham Takes Office as UK Prime Minister and Unveils Decade-Long Reform Agenda
London’s Housing Starts Collapse as Planning and Building Costs Stall Development
Charlie Sheen’s Daughter: "My Dad Didn’t Buy Me a House, My Breasts Bought It"
Vivienne Westwood Casts Cicciolina, 74, in Its New Autumn Campaign
Dejavu: Germany’s Military Expansion Reshapes Europe’s Strategic Balance With France
Naturally Conceived Identical Quadruplets Born in Rare Brisbane Delivery
Tate Brothers Fight British Extradition Bid After Miami Arrests
×