London Daily

Focus on the big picture.
Wednesday, Jun 24, 2026

Watchdog finds serious faults in some English care homes' Covid defences

Watchdog finds serious faults in some English care homes' Covid defences

Care Quality Commission reports carers with virus being told to work in some homes, poor isolation and incorrect use of PPE

Inspectors have uncovered serious weaknesses in some care homes’ defences against the pandemic, including Covid-positive carers being told to work because of staff shortages, a failure to isolate residents when they return from hospital and poor use of personal protection equipment.

Over the past fortnight, the Care Quality Commission has warned at least 14 care homes in England about problems with infection control, which the independent regulator says can place residents in danger of harm and breach Health and Social Care Act regulations.

The problems emerged as Covid outbreaks in English care homes rose 65% in a week and GPs raced to deliver the Oxford/AstraZeneca vaccine in an attempt to inoculate the 400,000 highest-priority people by the end of this month.

Care homes reported relief on Thursday as the first doses of the new vaccine were delivered, but new data from Public Health England indicated it was a race against the clock.

The number of care homes in England that recorded a Covid infection in the last week of 2020 rose to 503, more than doubling in a fortnight. Deaths from Covid in care homes, however, remain far lower than during the pandemic’s first wave in the spring.

This week the Guardian reported growing concerns across south-east England, where a new more transmissible variant has been most prevalent, and a serious Covid outbreak in East Sussex where 13 of 27 residents died over Christmas.

The CQC found problems in a number of facilities, including the Brookfield Care Home in Middlesbrough, where 41 staff and residents tested positive in the space of a week in October and eight residents died from Covid.

Covid infections in care homes across England from June to December 2020


A targeted inspection after the outbreak found “the provider was not adequately encouraging social distancing” and “cohorting of staff and zoning of the service had not been fully adopted to minimise the risk of infection travelling between different areas of the service”.

At Brookfield, five staff members told CQC inspectors they or their colleagues had been asked to work with Covid symptoms or a positive test result. The Brookfield operator, SSL Healthcare, said this happened when the outbreak created severe staff shortages. It had been discussed with the local authority, which changed its advice the following day.

“One asymptomatic member of staff did report for duty; they left the premises within 30 minutes following the change in advice,” said SSL. “All recommendations have been implemented. We are confident that all our residents are safe and well cared for.”

At Vestige Healthcare in Tipton, in the West Midlands, inspectors observed staff wearing face masks incorrectly 30 times in one day and were told: “People are not isolated when coming back from hospital.”

The inspectors concluded “no consideration as to how to maintain social distancing had been given” and ruled the home inadequate. Vestige did not respond to a request for comment.

Problems identified at other homes included a lack of cleaning and staff moving between floors when they were supposed to be working in defined zones to reduce infection. In one home, inspectors found the dirty laundry of a person self-isolating after returning from hospital left in an open bag in the communal corridor.

A targeted inspection at The Croft, an Autism UK care home on the Isle of Wight, found “staff making close contact and touching people ... not wearing disposable gloves or aprons” and a relative visiting a resident in the communal lounge shared with other people.

“The failure to correctly follow government best practice guidelines placed people at risk of infection,” said a report that concluded the home had breached safe care regulations and was “inadequate”.

Autism UK said it had been “working incredibly hard in difficult circumstances”. “We have acted upon all the issues raised in the CQC report, and we can demonstrate that the processes we have in place mean that the people we support and our staff are properly protected,” a spokesperson said.

Newsletter

Related Articles

0:00
0:00
Close
UK Energy Price Volatility Reinforces Pressure for Faster Electrification of Economy
UK Defence and Aerospace Strategy Gains Momentum as Keir Starmer Pushes Industrial Cooperation in Berlin
Department for Environment, Food and Rural Affairs Unveils £53 Million Investment in Farming Innovation
Foreign Secretary Announces Medical Evacuations and University Support for Palestinians in Gaza
Government-Commissioned Report Highlights Economic Exposure to Climate-Driven Fossil Fuel Price Shocks
Climate Change Committee Warns UK Is Off Track on Emissions Cuts and Calls for Faster Decarbonisation
Prime Minister Keir Starmer Calls for Deeper UK-EU Defence and Industrial Cooperation in Berlin Address
Met Office Issues Red Extreme Heat Warning as Temperatures Set to Surpass 37°C in England and Wales
Bank of England Holds Interest Rates at 3.75% as Inflation Outlook Remains Uncertain
UK Announces New Military Infrastructure at Catterick to Support Engineer Regiment Relocation
University of Reading Ranked Among Top 100 Globally for Sustainability Impact
UK Launches Counter-Fraud Taskforce to Investigate Covid Loan Scams
UK Government Introduces Customs and Tax Reforms to Support High Street Retailers
Jonathan Haskel Nominated as Chair of the UK Office for Budget Responsibility
UK Government Expands Powers to Recover Benefit Debt and Tackle Welfare Fraud
Labour Party Leadership Contest Intensifies as Andy Burnham and Ed Miliband Clash Over Economic Direction
Rail Operators Urge Essential Travel Only as Extreme Heat Threatens UK Network Stability
United Kingdom Issues Red Extreme Heat Warning as Temperatures Forecast to Reach 38°C
Keir Starmer Announces Resignation as UK Prime Minister Amid Deepening Political Instability
UK Biotechnology Sector Receives Increased Public Funding to Support Regional Growth
Police Chiefs Update National Protest Management Guidelines Amid Rising Demonstration Activity
UK Aviation Regulator Expands Support for Regional Airports to Strengthen Domestic Routes
CMA Launches Investigation Into Retail Pricing Across UK Grocery Sector
UK Energy Operator Warns of Winter Supply Pressures Despite Stable Overall Grid Outlook
UK Research Council Expands Funding for Regional Biotechnology and Life Sciences Clusters
UK Compensation Scheme for Post Office Horizon Scandal Reaches 80 Percent Completion
Police Chiefs Issue Updated National Guidance on Managing Large Public Demonstrations
UK Expands Regional Airport Funding Scheme to Boost Domestic Connectivity
UK Competition Watchdog Launches Inquiry Into Grocery Pricing Practices
National Grid Warns of Tight Energy Management Needs During Upcoming Winter Peak Demand
UK Education Department Introduces National Standards for AI Use in Secondary Schools
UK High Court Clears North Sea Carbon Capture Project After Final Legal Challenge Fails
Northern Ireland Leaders Hold Emergency Talks on Trade Disruption Under Windsor Framework
Welsh Government Moves to Expand Social Housing in Response to Severe Affordability Pressures
UK Economy Sees Unexpected Rise in Business Investment in Second Quarter, ONS Data Shows
Scottish Government Unveils Multi-Billion Pound Investment Plan for Renewable Energy and Grid Expansion
UK and EU Agree Enhanced Defence Cooperation Pact Covering Intelligence and North Sea Security
Prime Minister Orders Independent Review of NHS Performance After Record Waiting Lists
Bank of England Holds Interest Rates at 5 Percent as Services Inflation Remains Persistent
UK Heatwave Disrupts Transport, Healthcare and Public Services as Red Weather Alerts Expand Nationwide
Barclays Warns of Growing Cyber Risk Divide Between Large UK Firms and Micro Businesses
European Defence Plans Including Ukraine Integration Prompt UK Strategic Reassessment
UK Equity Markets React as US–Iran Peace Roadmap Eases Oil Price Pressures
United Kingdom Expands Global Clean Energy Partnerships With Brazil, Morocco and Tanzania
Lord David Frost Urges Incoming UK Leadership to Abandon EU Regulatory Reset Strategy
Housing Groups Support Amendment to Strengthen Fire and Gas Safety Access Powers in Social Housing
South London NHS Estates Staff Ballot on Industrial Action Over Pay Structures in Hospital Maintenance Services
United Kingdom Government Invests £60 Million in AI Research Labs at Oxford and University College London
Barclays Cyber Security Report Highlights Rising Threat Exposure Among UK Small Businesses in AI-Driven Attacks
UK Met Office Heatwave Triggers Transport Warnings as Rail Operators Urge Cancellations Amid Infrastructure Strain
×