London Daily

Focus on the big picture.
Tuesday, Dec 02, 2025

Uber Eats to pay millions to Chicago restaurants for following a controversial growth playbook perfected by DoorDash

Uber Eats to pay millions to Chicago restaurants for following a controversial growth playbook perfected by DoorDash

The city of Chicago accused Uber Eats of listing restaurants on its platform without consent. The parties announced a settlement today.
Uber Eats and Postmates are paying the price for following in the footsteps of one of their chief rivals, DoorDash.

The two Uber-owned apps have reached a $10 million settlement with the city of Chicago after an investigation found they listed restaurants on their food delivery platforms without consent and violated city fee-cap laws enacted during the pandemic, according to an agreement announced Monday.

One of the strategies that helped DoorDash win the food delivery war was adding hundreds of restaurants to its app without permission. The policy infuriated restaurants, many of whom went public on social media when it happened. In-N-Out sued DoorDash as early as 2015 accusing the delivery company of listing the notoriously private burger chain on its app without consent.

But the fast-tracking of restaurant listings helped DoorDash grow its market share rapidly in the US. To keep up, rivals Uber Eats and Grubhub began adding restaurants without their consent. 

The settlement stems from a probe Chicago said it launched against Uber Eats two years ago. The Uber Eats investigation followed allegations that the app was listing restaurants without their consent and charging marketplace fees beyond the city's 15% cap. 

An Uber Eats spokesperson said the delivery company was happy with today's settlement.

"We are committed to supporting Uber Eats restaurant partners in Chicago and are pleased to put this matter behind us," the spokesperson said in a statement sent to Insider.

The city said in a press release that part of the $10 million settlement includes Uber paying more than $5 million in damages to Chicago restaurants that were listed without permission and paid fee caps beyond 15%. Some of those funds were already paid by Uber Eats last year, including $3.3 million in refunded marketplace fees. 

"Today's settlement reflects the City's commitment to creating a fair and honest marketplace that protects both consumers and businesses from unlawful conduct," said Mayor Lori Lightfoot in a statement. "Chicago's restaurant owners and workers work diligently to build their reputations and serve our residents and visitors. That's why our hospitality industry is so critical to our economy, and it only works when there is transparency and fair pricing. There is no room for deceptive and unfair practices."

After the pandemic hit, several major US cities, including San Francisco, New York City, Los Angeles, Chicago, and Seattle, enacted fee caps to protect profits for restaurants that relied solely on delivery to survive in-restaurant dining losses. California also passed a law that went into effect in 2021 that makes it illegal for delivery apps to list restaurants on their platforms without consent.  

Separately, last year, Chicago filed a lawsuit against DoorDash and Grubhub alleging unfair business practices. DoorDash, for example, was accused of using tips to pay itself, according to the lawsuit. 

The DoorDash and Grubhub lawsuits remain active. A hearing on both cases is set for December 13, according to a city representative
Comments

Anna 3 year ago
A friend delivers for uber eats . He explains it as delivering rotton ronnies to lazy people

Newsletter

Related Articles

0:00
0:00
Close
Head of UK Budget Watchdog Resigns After Premature Leak of Reeves’ Budget Report
Car-sharing giant Zipcar to exit UK market by end of 2025
Reports of Widespread Drone Deployment Raise Privacy and Security Questions in the UK
UK Signals Security Concerns Over China While Pursuing Stronger Trade Links
Google warns of AI “irrationality” just as Gemini 3 launch rattles markets
Top Consultancies Freeze Starting Salaries as AI Threatens ‘Pyramid’ Model
Macron Says Washington Pressuring EU to Delay Enforcement of Digital-Regulation Probes Against Meta, TikTok and X
UK’s DragonFire Laser Downs High-Speed Drones as £316m Deal Speeds Naval Deployment
UK Chancellor Rejects Claims She Misled Public on Fiscal Outlook Ahead of Budget
Starmer Defends Autumn Budget as Finance Chief Faces Accusations of Misleading Public Finances
EU Firms Struggle with 3,000-Hour Paperwork Load — While Automakers Fear De Facto 2030 Petrol Car Ban
White House launches ‘Hall of Shame’ site to publicly condemn media outlets for alleged bias
UK Budget’s New EV Mileage Tax Undercuts Case for Plug-In Hybrids
UK Government Launches National Inquiry into ‘Grooming Gangs’ After US Warning and Rising Public Outcry
Taylor Swift Extends U.K. Chart Reign as ‘The Fate of Ophelia’ Hits Six Weeks at No. 1
250 Still Missing in the Massive Fire, 94 Killed. One Day After the Disaster: Survivor Rescued on the 16th Floor
Trump: National Guard Soldier Who Was Shot in Washington Has Died; Second Soldier Fighting for His Life
UK Chancellor Reeves Defends Tax Rises as Essential to Reduce Child Poverty and Stabilise Public Finances
No Evidence Found for Claim That UK Schools Are Shifting to Teaching American English
European Powers Urge Israel to Halt West Bank Settler Violence Amid Surge in Attacks
"I Would Have Given Her a Kidney": She Lent Bezos’s Ex-Wife $1,000 — and Received Millions in Return
European States Approve First-ever Military-Grade Surveillance Network via ESA
UK to Slash Key Pension Tax Perk, Targeting High Earners Under New Budget
UK Government Announces £150 Annual Cut to Household Energy Bills Through Levy Reforms
UK Court Hears Challenge to Ban on Palestine Action as Critics Decry Heavy-Handed Measures
Investors Rush Into UK Gilts and Sterling After Budget Eases Fiscal Concerns
UK to Raise Online Betting Taxes by £1.1 Billion Under New Budget — Firms Warn of Fallout
Lamine Yamal? The ‘Heir to Messi’ Lost to Barcelona — and the Kingdom Is in a Frenzy
Warner Music Group Drops Suit Against Suno, Launches Licensed AI-Music Deal
HP to Cut up to 6,000 Jobs Globally as It Ramps Up AI Integration
MediaWorld Sold iPad Air for €15 — Then Asked Customers to Return Them or Pay More
UK Prime Minister Sir Keir Starmer Promises ‘Full-Time’ Education for All Children as School Attendance Slips
UK Extends Sugar Tax to Sweetened Milkshakes and Lattes in 2028 Health Push
UK Government Backs £49 Billion Plan for Heathrow Third Runway and Expansion
UK Gambling Firms Report £1bn Surge in Annual Profits as Pressure Mounts for Higher Betting Taxes
UK Shares Advance Ahead of Budget as Financials and Consumer Staples Lead Gains
Domino’s UK CEO Andrew Rennie Steps Down Amid Strategic Reset
UK Economy Stalls as Reeves Faces First Budget Test
UK Economy’s Weak Start Adds Pressure on Prime Minister Starmer
UK Government Acknowledges Billionaire Exodus Amid Tax Rise Concerns
UK Budget 2025: Markets Brace as Chancellor Faces Fiscal Tightrope
UK Unveils Strategic Plan to Secure Critical Mineral Supply Chains
UK Taskforce Calls for Radical Reset of Nuclear Regulation to Cut Costs and Accelerate Build
UK Government Launches Consultation on Major Overhaul of Settlement Rules
Google Struggles to Meet AI Demand as Infrastructure, Energy and Supply-Chain Gaps Deepen
Car Parts Leader Warns Europe Faces Heavy Job Losses in ‘Darwinian’ Auto Shake-Out
Arsenal Move Six Points Clear After Eze’s Historic Hat-Trick in Derby Rout
Wealthy New Yorkers Weigh Second Homes as the ‘Mamdani Effect’ Ripples Through Luxury Markets
Families Accuse OpenAI of Enabling ‘AI-Driven Delusions’ After Multiple Suicides
UK Unveils Critical-Minerals Strategy to Break China Supply-Chain Grip
×