London Daily

Focus on the big picture.
Monday, Sep 07, 2026

Struggling to afford heating bills, Britons turn to 'warm banks' to keep out the cold

Struggling to afford heating bills, Britons turn to 'warm banks' to keep out the cold

Every morning on her days off, Mary Obomese wraps up in her winter coat and heads to Woolwich Centre Library in southeast London, where she spends two hours on the computer and keeps herself warm.

The 52-year-old, who works as a healthcare assistant in Britain's National Health Service (NHS), is among those who are turning to 'warm banks' - designated spaces where people can go if they cannot afford to turn on their heating at home.

The war in Ukraine has pushed natural gas prices up sharply, exacerbating a cost-of-living crisis in Britain, where inflation rates are among the highest in the developed world.

Obomese, who lives in a council flat and earns about 1,500 pounds ($1,828) per month, is the main earner in her family, with her two children still in education and her husband working as a freelance journalist.

The family has been operating an 'on-off' system with their heating, turning it on in the mornings and then off for most of the day, then intermittently in the evenings when the children return from school and university. When they get cold, Obomese said, they wrap up in their coats or sit on the sofa with blankets.

Obomese's family is in the 4% of Britons who reported being behind on their energy bills, according to a December survey of more than 2,500 individuals by the Office of National Statistics (ONS). The family had to defer last month's payments and are fearful they will have to do the same again this month.


CHRISTMAS STRUGGLES


"It's really hard to see them like 'but mummy, I'm cold, I'm cold,'" Obomese said, speaking during a cold snap that led to heavy snowfall and freezing temperatures.

She said she now uses a whistling kettle instead of an electric one, in order to keep costs down, and keeps hot water for coffee in a flask after boiling, to avoid heating the water again.

Even though warm banks are providing a refuge for those otherwise trapped in cold homes, library manager Amy Jackson says there is still a stigma attached to using them.

"I think a lot of people are kind of, unfortunately, embarrassed and a bit ashamed to admit that they're struggling sometimes," Jackson said. "So promoting our clubs and our warm spaces as different things really kind of makes it more approachable for them."

She added that it was "such a shame that warm banks actually have to exist in this day and age," and that the service was being used by a wide range of people, including people sleeping rough.

Many Britons have also been struggling to afford basic necessities, with the prices of food and non-alcoholic beverages rising at the fastest rate since 1977 in the 12 months to October.

Obomese said her family had survived on just rice and pasta earlier this year after they ran out of money to buy food, with her children asking, "mummy, how can we be like this when we are in the UK?"

Her main concern now is whether the family will be able to afford Christmas presents, with her daughter's birthday also falling on Christmas Day.

"We will see. The week is not ended yet, so we will see," she said, wiping away tears.

($1 = 0.8205 pound)

Newsletter

Related Articles

0:00
0:00
Close
University of Bristol Opens £500 Million Innovation Campus
Families Give Evidence to Independent Review of Sussex Maternity Failures
Sweden Confirms Deportation of 458 British Citizens Over Post-Brexit Residency Rules
UK Launches £3 Million Challenge for Long-Duration Energy Storage
Reform UK Proposes £100 Billion in Spending Cuts and Brownfield Deregulation
Andy Burnham Warns Macron That EU Procurement Rules Could Hurt British Steel
Andy Burnham Faces Major Decision on Future North Sea Oil and Gas Drilling
SEND Support in England Projected to Reach One in 10 Pupils
England’s Housing Courts Struggle With Surge in No-Fault Eviction Cases
Violent Clashes Erupt in Portsmouth During Protest Against Asylum Processing
Three-Quarters of NHS Emergency Staff Report Regular Violence or Aggression
UK Considers Converting Female Prison Space for Male Inmates as Overcrowding Worsens
UK House Prices Record First Annual Decline in Nearly Three Years
UK Government Reassesses Policy Toward Israel Amid Calls for Diplomatic Shift
Reform UK Faces Police Scrutiny Over Alleged Foreign Donations Scheme
University of Bristol Opens £500 Million Temple Quarter Enterprise Campus
Online Bookmakers Accused of Privacy Breaches Through Cookie Consent Practices
Health Campaigners Urge UK Government to Abandon U.S. Pharmaceutical Agreement
Three-Quarters of UK A&E Staff Report Regular Violence or Aggression
Far-Right Demonstrations Target Portsmouth as Small-Boat Crossings Fuel Tensions
UK Records Hottest Summer on Record After Severe Heatwaves
UK Travellers Face Renewed EU Border Delays as Temporary Flexibility Ends
UK Rejects Calls to Pause AI Data Centre Expansion Despite Energy Concerns
UK Defence Figures Push for 3% Spending Target Amid Falklands Concerns
England Faces Rising Financial Pressure as Special Educational Needs Plans Surge
Metropolitan Police Consider Reform UK Probe Over Overseas Donations
Keir Starmer to Leave Parliament, Triggering By-Election
UK Treasury Weighs Windfall Taxes on Banks and Oil Companies Amid Bond Market Turmoil
Jaguar Land Rover to Cut Thousands of Jobs as UK Government Rules Out Bailout
OpenAI Unveils GPT-6 and Says: "We May Already Have Reached AGI"
Congressman Accused Andrew of Sex Crimes in the United States
Donald Trump: "I'm Glad Harry and Meghan Left the United States"
Spicy Food Is Linked to Lower Death Risk — but It Is Not a Miracle Cure
AfD Enters Saxony-Anhalt Election at 41% in Historic Test for German Politics
Gen Z Turns to Investing as America's First-Home Dream Moves Further Out of Reach
Thousands Join London March Calling for Tighter Abortion Restrictions
Institute of Directors Says Tax and Regulatory Uncertainty Still Weighs on UK Investment
Bank of England Faces Rate Dilemma as Weak Growth and Persistent Inflation Raise Stagflation Risks
Masked Anti-Immigration Protesters Block Roads to Port of Dover
Prime Minister Andy Burnham Sets Out Devolution and Re-Industrialisation Agenda
British Chambers of Commerce Forecasts UK Growth of Just 1% Through 2027
UK Government Advances Bill to Tighten Rules on Overseas Political Donations
Nigel Farage Faces Scrutiny Over Alleged Reform UK Donation-Law Evasion
Thousands Join Anti-Abortion March Through Central London
UK Beekeepers Call for Nationwide Tracking as Asian Hornet Sightings Increase
England Sees Sharp Rise in Property Subsidence Claims After Record Summer Heat
House of Lords Advances Financial Services Reform Bill
House of Lords Begins Detailed Scrutiny of Railways Bill and Great British Railways Plan
UK Treasury Cuts Green Book Discount Rate to Support More Regional Infrastructure Projects
Reform UK Suspends Two Senior Aides After Undercover Report on Foreign Donation Rules
×