London Daily

Focus on the big picture.
Tuesday, Jun 23, 2026

Struggling to afford heating bills, Britons turn to 'warm banks' to keep out the cold

Struggling to afford heating bills, Britons turn to 'warm banks' to keep out the cold

Every morning on her days off, Mary Obomese wraps up in her winter coat and heads to Woolwich Centre Library in southeast London, where she spends two hours on the computer and keeps herself warm.

The 52-year-old, who works as a healthcare assistant in Britain's National Health Service (NHS), is among those who are turning to 'warm banks' - designated spaces where people can go if they cannot afford to turn on their heating at home.

The war in Ukraine has pushed natural gas prices up sharply, exacerbating a cost-of-living crisis in Britain, where inflation rates are among the highest in the developed world.

Obomese, who lives in a council flat and earns about 1,500 pounds ($1,828) per month, is the main earner in her family, with her two children still in education and her husband working as a freelance journalist.

The family has been operating an 'on-off' system with their heating, turning it on in the mornings and then off for most of the day, then intermittently in the evenings when the children return from school and university. When they get cold, Obomese said, they wrap up in their coats or sit on the sofa with blankets.

Obomese's family is in the 4% of Britons who reported being behind on their energy bills, according to a December survey of more than 2,500 individuals by the Office of National Statistics (ONS). The family had to defer last month's payments and are fearful they will have to do the same again this month.


CHRISTMAS STRUGGLES


"It's really hard to see them like 'but mummy, I'm cold, I'm cold,'" Obomese said, speaking during a cold snap that led to heavy snowfall and freezing temperatures.

She said she now uses a whistling kettle instead of an electric one, in order to keep costs down, and keeps hot water for coffee in a flask after boiling, to avoid heating the water again.

Even though warm banks are providing a refuge for those otherwise trapped in cold homes, library manager Amy Jackson says there is still a stigma attached to using them.

"I think a lot of people are kind of, unfortunately, embarrassed and a bit ashamed to admit that they're struggling sometimes," Jackson said. "So promoting our clubs and our warm spaces as different things really kind of makes it more approachable for them."

She added that it was "such a shame that warm banks actually have to exist in this day and age," and that the service was being used by a wide range of people, including people sleeping rough.

Many Britons have also been struggling to afford basic necessities, with the prices of food and non-alcoholic beverages rising at the fastest rate since 1977 in the 12 months to October.

Obomese said her family had survived on just rice and pasta earlier this year after they ran out of money to buy food, with her children asking, "mummy, how can we be like this when we are in the UK?"

Her main concern now is whether the family will be able to afford Christmas presents, with her daughter's birthday also falling on Christmas Day.

"We will see. The week is not ended yet, so we will see," she said, wiping away tears.

($1 = 0.8205 pound)

Newsletter

Related Articles

0:00
0:00
Close
UK Heatwave Disrupts Transport, Healthcare and Public Services as Red Weather Alerts Expand Nationwide
Barclays Warns of Growing Cyber Risk Divide Between Large UK Firms and Micro Businesses
European Defence Plans Including Ukraine Integration Prompt UK Strategic Reassessment
UK Equity Markets React as US–Iran Peace Roadmap Eases Oil Price Pressures
United Kingdom Expands Global Clean Energy Partnerships With Brazil, Morocco and Tanzania
Lord David Frost Urges Incoming UK Leadership to Abandon EU Regulatory Reset Strategy
Housing Groups Support Amendment to Strengthen Fire and Gas Safety Access Powers in Social Housing
South London NHS Estates Staff Ballot on Industrial Action Over Pay Structures in Hospital Maintenance Services
United Kingdom Government Invests £60 Million in AI Research Labs at Oxford and University College London
Barclays Cyber Security Report Highlights Rising Threat Exposure Among UK Small Businesses in AI-Driven Attacks
UK Met Office Heatwave Triggers Transport Warnings as Rail Operators Urge Cancellations Amid Infrastructure Strain
South London NHS Estates Workers Ballot for Strike Action Over Pay Disputes Across Major London Hospitals
Barclays Warns of Severe Cyber Security Gap Between Large Corporations and Small Businesses in the United Kingdom
United Kingdom Government Allocates £60 Million for Artificial Intelligence Research Laboratories at Oxford and UCL
National Health Service Approves Teplizumab Treatment to Delay Onset of Type One Diabetes in First European Rollout
Met Office Issues Rare Red Extreme Heat Warning Across London, South East and West Midlands as Transport and Health Systems Face Disruption
Prime Minister Keir Starmer Resigns After Labour Party Revolt Following Economic Stagnation and Local Election Losses
United Kingdom Economy Contracts for Second Consecutive Month as Private Sector Weakens and Job Loss Fears Rise
Taxpayer Support Grows for Higher Digital Levies on Multinational Tech Companies
Bank of England Signals Caution Over Inflation Despite Easing Energy Prices
Lloyds Banking Group Expands Artificial Intelligence Hiring Amid Sector-Wide Automation Shift
Film Producer Corporate Collapse Leaves Creditors Facing Unrecoverable Losses
UK Ten-Year Brexit Anniversary Highlights Ongoing Political and Economic Uncertainty
Nottingham Maternity Scandal Inquiry Reveals Systemic Failings in NHS Care
Met Office Heatwave Prompts Public Health Warnings Across United Kingdom
Concerns Rise Over Fiscal Stability as Political Uncertainty Weighs on UK Borrowing Costs
UK Taxpayers Back Higher Digital Taxes on Global Technology Firms, Survey Shows
Bank of England Holds Interest Rates Steady Amid Persistent Services Inflation
Reform UK and Opposition Leaders Call for General Election Following Starmer’s Departure
Ten Years After Brexit Referendum, UK Faces Ongoing Political Fragmentation and Economic Debate
Nottingham University Hospitals Maternity Inquiry Exposes Severe NHS Failures
Met Office Issues Heat Health Alerts as United Kingdom Faces Record-Breaking Temperatures
Andy Burnham Emerges as Front-Runner for Labour Leadership After Starmer’s Resignation
Keir Starmer Resigns as UK Enters New Phase of Political Leadership Transition
UK Expands Alcohol Ban Enforcement Using Tagging Technology Ahead of World Cup
UK Invests £50 Million in Critical Minerals Supply Chain Security
UK Appoints Special Envoy on Preventing Sexual Violence in Conflict
UK Introduces Fines for Landlords of Unsafe Rental Properties
Reform UK Leads Opinion Polls as Immigration Debate Reshapes UK Politics
Police Investigate Edinburgh Attacks as Potential Hate Crimes
King Charles to Publish Personal Tax and Royal Household Financial Records
Nottingham University Hospitals Maternity Inquiry Report Set for Publication
Heat-Health Alerts Issued Across London and Southern England Amid Rising Temperatures
UK Economy Shows Pressure From Middle East Conflict Despite Modest Growth
Brexit Anniversary Reignites Debate Over UK Economic and Political Direction
UK Parliament Continues Legislative Work Amid Leadership Transition
Financial Markets Hold Steady After UK Leadership Shake-Up
Andy Burnham Enters Labour Leadership Race With Strong Parliamentary Backing
Keir Starmer Resigns as UK Prime Minister After Two Years in Office
Reform UK MP Lee Anderson to Raise Pension Concerns Over British Coal Staff Superannuation Scheme
×