London Daily

Focus on the big picture.
Friday, Sep 04, 2026

Struggling to afford heating bills, Britons turn to 'warm banks' to keep out the cold

Struggling to afford heating bills, Britons turn to 'warm banks' to keep out the cold

Every morning on her days off, Mary Obomese wraps up in her winter coat and heads to Woolwich Centre Library in southeast London, where she spends two hours on the computer and keeps herself warm.

The 52-year-old, who works as a healthcare assistant in Britain's National Health Service (NHS), is among those who are turning to 'warm banks' - designated spaces where people can go if they cannot afford to turn on their heating at home.

The war in Ukraine has pushed natural gas prices up sharply, exacerbating a cost-of-living crisis in Britain, where inflation rates are among the highest in the developed world.

Obomese, who lives in a council flat and earns about 1,500 pounds ($1,828) per month, is the main earner in her family, with her two children still in education and her husband working as a freelance journalist.

The family has been operating an 'on-off' system with their heating, turning it on in the mornings and then off for most of the day, then intermittently in the evenings when the children return from school and university. When they get cold, Obomese said, they wrap up in their coats or sit on the sofa with blankets.

Obomese's family is in the 4% of Britons who reported being behind on their energy bills, according to a December survey of more than 2,500 individuals by the Office of National Statistics (ONS). The family had to defer last month's payments and are fearful they will have to do the same again this month.


CHRISTMAS STRUGGLES


"It's really hard to see them like 'but mummy, I'm cold, I'm cold,'" Obomese said, speaking during a cold snap that led to heavy snowfall and freezing temperatures.

She said she now uses a whistling kettle instead of an electric one, in order to keep costs down, and keeps hot water for coffee in a flask after boiling, to avoid heating the water again.

Even though warm banks are providing a refuge for those otherwise trapped in cold homes, library manager Amy Jackson says there is still a stigma attached to using them.

"I think a lot of people are kind of, unfortunately, embarrassed and a bit ashamed to admit that they're struggling sometimes," Jackson said. "So promoting our clubs and our warm spaces as different things really kind of makes it more approachable for them."

She added that it was "such a shame that warm banks actually have to exist in this day and age," and that the service was being used by a wide range of people, including people sleeping rough.

Many Britons have also been struggling to afford basic necessities, with the prices of food and non-alcoholic beverages rising at the fastest rate since 1977 in the 12 months to October.

Obomese said her family had survived on just rice and pasta earlier this year after they ran out of money to buy food, with her children asking, "mummy, how can we be like this when we are in the UK?"

Her main concern now is whether the family will be able to afford Christmas presents, with her daughter's birthday also falling on Christmas Day.

"We will see. The week is not ended yet, so we will see," she said, wiping away tears.

($1 = 0.8205 pound)

Newsletter

Related Articles

0:00
0:00
Close
Scottish Tech Company PureLifi Enters Administration With More Than 40 Job Losses
Scottish Government Names Alyn Smith Innovation and Education Minister
Green Party Co-Leader Zack Polanski to Contest By-Election for Keir Starmer’s Former Seat
Palestine Action Activists Appeal Terrorism-Related Prison Sentences
PwC Report Highlights Persistent Regional Spending-Power Divide Across Britain
UK Names Hundreds of Employers for Minimum Wage Violations
UK Commits £400 Million to International Tropical Forest Fund
UK Extends £2 Bus Fare Cap Across England Through 2027
UK Warns Travellers as US-Iran Tensions Disrupt Middle East Security and Shipping
Andy Burnham Faces Kemi Badenoch in First Prime Minister’s Questions
Kemi Badenoch Names Andrew Griffith Shadow Chancellor in Conservative Reshuffle
UK Treasury and Markets Focus on Fiscal Headroom Ahead of Autumn Budget
UK Government Reverses Early Release Plans for Serious Violent and Sexual Offences
UK and France Review Border Cooperation After 48,000 Small-Boat Crossings Prevented
UK Growth Outlook Weakens as Inflation and Energy Costs Rise
Breeding Tropical Mosquitoes Discovered in East London
Sadiq Khan Agrees to Search of Digital Communications in Palantir Lawsuit
Scottish Protesters Call for Moratorium on AI Data Centre Expansion
Uber Drivers Bring London Class Action Over Algorithmic Management
Reform UK Accepts £4 Million Donation From Cryptocurrency Billionaire Pardoned by Trump
Justice Secretary Tightens Early Release Scheme to Exclude Manslaughter Offenders
Kemi Badenoch Reshuffles Conservative Team as Reform UK Pressure Grows
British Mortgage Rates Rise as Global Bond Sell-Off Pushes Up Borrowing Costs
UK Records Hottest Summer on Record in 2026
UK Government Urges Households to Stock Essential Supplies Ahead of Severe El Niño Risk
UK Prepares Targeted Sanctions Over Israeli Settlements in West Bank
Reform UK Faces Electoral and Police Scrutiny Over Foreign Donation Allegations
UK and France Expand Channel Migration Cooperation as Trade Tensions Surface
UK Marks Merchant Navy Day With Tribute to Civilian Seafarers
Burnham Pays Tribute to Two Police Officers Killed on Duty in Northern England
Booking.com Left Fake Downing Street Listing Online for Two Months, Which Says
Burnham and Macron to Review UK-France Cooperation on Channel Crossings
UK Business Confidence Improves Slightly but Investment Concerns Persist
Burnham Faces Pressure Over Future North Sea Oil and Gas Licences
Burnham Pushes Wider English Devolution Through ‘Number Ten North’
British Chambers of Commerce Raises 2026 UK Growth Forecast to 1%
Keir Starmer Resigns as Holborn and St Pancras MP, Triggering By-Election
UK Chancellor Faces Tighter Budget Headroom as Long-Term Borrowing Costs Rise
UK Government Weighs Thames Water Nationalisation as Financial Crisis Deepens
Prime Minister Andy Burnham Faces First Commons Questions Over Tax and Spending Plans
Eleven British Seafarers Receive Merchant Navy Medal
Which? Creates Fake 10 Downing Street Rental Listing to Expose Booking.com Vetting Weaknesses
BP Appoints New Chairman in Effort to Stabilise Leadership
Aberdeen Sells Hydrogen Bus Fleet at Heavy Loss After Green Transport Experiment
UK Records Hottest Summer on Record as Climate Change Intensifies Extreme Heat
Scotland Pledges to End Temporary Accommodation for Children and Build 111,000 Affordable Homes
DNO Agrees $396 Million Deal to Acquire Capricorn Energy
Uber and Wayve Launch UK’s First Supervised Autonomous Ride-Hailing Service in London
Britain Expected to Avoid New US Tariffs Targeting European Union
Middle East Conflict Pushes UK Energy Costs Higher and Revives Inflation Concerns
×