London Daily

Focus on the big picture.
Thursday, Jul 02, 2026

Struggling to afford heating bills, Britons turn to 'warm banks' to keep out the cold

Struggling to afford heating bills, Britons turn to 'warm banks' to keep out the cold

Every morning on her days off, Mary Obomese wraps up in her winter coat and heads to Woolwich Centre Library in southeast London, where she spends two hours on the computer and keeps herself warm.

The 52-year-old, who works as a healthcare assistant in Britain's National Health Service (NHS), is among those who are turning to 'warm banks' - designated spaces where people can go if they cannot afford to turn on their heating at home.

The war in Ukraine has pushed natural gas prices up sharply, exacerbating a cost-of-living crisis in Britain, where inflation rates are among the highest in the developed world.

Obomese, who lives in a council flat and earns about 1,500 pounds ($1,828) per month, is the main earner in her family, with her two children still in education and her husband working as a freelance journalist.

The family has been operating an 'on-off' system with their heating, turning it on in the mornings and then off for most of the day, then intermittently in the evenings when the children return from school and university. When they get cold, Obomese said, they wrap up in their coats or sit on the sofa with blankets.

Obomese's family is in the 4% of Britons who reported being behind on their energy bills, according to a December survey of more than 2,500 individuals by the Office of National Statistics (ONS). The family had to defer last month's payments and are fearful they will have to do the same again this month.


CHRISTMAS STRUGGLES


"It's really hard to see them like 'but mummy, I'm cold, I'm cold,'" Obomese said, speaking during a cold snap that led to heavy snowfall and freezing temperatures.

She said she now uses a whistling kettle instead of an electric one, in order to keep costs down, and keeps hot water for coffee in a flask after boiling, to avoid heating the water again.

Even though warm banks are providing a refuge for those otherwise trapped in cold homes, library manager Amy Jackson says there is still a stigma attached to using them.

"I think a lot of people are kind of, unfortunately, embarrassed and a bit ashamed to admit that they're struggling sometimes," Jackson said. "So promoting our clubs and our warm spaces as different things really kind of makes it more approachable for them."

She added that it was "such a shame that warm banks actually have to exist in this day and age," and that the service was being used by a wide range of people, including people sleeping rough.

Many Britons have also been struggling to afford basic necessities, with the prices of food and non-alcoholic beverages rising at the fastest rate since 1977 in the 12 months to October.

Obomese said her family had survived on just rice and pasta earlier this year after they ran out of money to buy food, with her children asking, "mummy, how can we be like this when we are in the UK?"

Her main concern now is whether the family will be able to afford Christmas presents, with her daughter's birthday also falling on Christmas Day.

"We will see. The week is not ended yet, so we will see," she said, wiping away tears.

($1 = 0.8205 pound)

Newsletter

Related Articles

0:00
0:00
Close
UK DEFENCE AND TECHNOLOGY STRATEGY TILTS TOWARD SOVEREIGN CAPABILITY AND INDUSTRIAL INVESTMENT
UK ECONOMIC POLICY OUTLOOK SHAPED BY LEADERSHIP TRANSITION AND FISCAL SIGNALS
STERLING STRENGTHENS AMID SHIFTING MONETARY OUTLOOK AND GLOBAL LABOUR MARKET SIGNALS
UK HPV VACCINATION PROGRAM NEARLY ELIMINATES CERVICAL CANCER DEATH RISK IN YOUNG WOMEN
UK EXPANDS PRISON SAFETY REVIEW AS GOVERNMENT SEEKS WIDER SYSTEM REFORM
UK DRIVES DIGITAL ASSETS STRATEGY WITH NEW STABLECOIN REGULATORY MODEL
UK TO EXPAND AI INFRASTRUCTURE THROUGH NEW EUROPEAN TECHNOLOGY PARTNERSHIP
UK LAUNCHES £15 BILLION DEFENCE TECH SHIFT TOWARD ADVANCED MILITARY SYSTEMS
CIVIL SERVICE FACES SHIFT IN POWER STRUCTURE AS REGIONAL GOVERNANCE PLANS EXPAND
WHITEHALL CONSIDERS MAJOR DECENTRALISATION PLAN WITH SECOND GOVERNMENT HUB IN MANCHESTER
UK TARGETS SERVICES EXPORT GROWTH IN TRADE TALKS WITH CHINA AMID GEOPOLITICAL TENSIONS
POLICE WATCHDOG PROBES OFFICERS OVER HANDCUFFING OF DYING TEENAGER IN HAMPSHIRE CASE
UK REGULATORS UNVEIL DUAL OVERSIGHT FRAMEWORK FOR STABLECOINS AND DIGITAL ASSETS
KEIR STARMER ANNOUNCES £15 BILLION DEFENCE TECHNOLOGY BOOST IN FINAL MAJOR POLICY MOVE
ANDY BURNHAM SIGNALS STRICT FISCAL RULES AS LABOUR LEADERSHIP RACE SHAPES MARKET OUTLOOK
POUND STERLING HITS ONE-YEAR HIGH AS BANK OF ENGLAND SIGNALS NO IMMINENT RATE CUTS
UK Government Confirms Rejected Asylum Seekers to Remain Amid Enforcement Challenges
UK-China Economic Talks Focus on Services Trade and High-Value Sectors
Buckingham Palace Revamp Plans Unveiled to Modernise Royal and Public Facilities
Two Dead After Light Aircraft Crash in Essex Field, Investigation Underway
Princess Diana Marked at 65 With UK Tributes Reflecting on Her Public Legacy
England Teachers Face New Pay Cap Rules for Academy School Leaders Under Education Reform
Dublin Security Alert Escalates After Stabbing and Reports of Transport Disruption
UK Government Faces Scrutiny Over £10,000 Asylum Living Cost Contribution Requirement
England Prepares World Cup Knockout Match Against Democratic Republic of Congo
Northern Rail Project Warned of HS2-Style Cost Risks by UK Parliamentary Committee
UK Tightens Asylum Rules as Most Rejected Applicants Expected to Remain in Country
UK Heat Health Alert Issued as Temperatures Expected to Exceed 30°C Across England
Halifax Brand to Disappear From UK High Streets in Lloyds Banking Group Restructuring
England Teachers Receive 6.6 Percent Pay Rise Over Two Years as Schools Warn of Budget Strain
UK Defence Spending Plan Sparks Budget Clash as Regional Infrastructure Projects Face Pressure
Inquest Continues in Northern Ireland into Death of Noah Donohoe in Belfast
UK Travel Industry Calls for Suspension of New EU Border System During Peak Holiday Season
Telegraph Media Group Acquired by German Media Firm in £575 Million Deal Completion
House of Commons Warns Northern Rail Upgrade Risks Repeating High-Speed 2 Cost Overruns
UK Transport Unions Warn of Summer Strike Action Over Pay Disputes
UK Health Secretary Calls Maternity Care Review a “Watershed Moment” for NHS Reform
Nigel Farage Faces Questions Over £270,000 Payment Linked to Gold Marketing Firm
Labour Government Faces Internal Division Over North Sea Oil and Gas Policy Direction
National Screening Committee Invites New Proposals for UK Health Screening Programmes
UK and China Hold Industrial Strategy Talks on Trade and Export Growth Opportunities
UK Defence Funding Gap Widens as £4.7 Billion Shortfall Puts Pressure on Spending Priorities
United Kingdom Faces Historic Demographic Shift as Deaths Forecast to Exceed Births in England and Wales
United Kingdom Introduces Major Motability Scheme Reforms Targeting £1 Billion in Long-Term Savings
Global Billionaire Numbers Rise 13 Percent Amid Artificial Intelligence Stock Boom
Body of Fifteen-Year-Old Boy Recovered from Manchester Reservoir
Major Rail Disruption in UK After Cows Stray Onto Intercity Tracks
UK Launches National Campaign to Reduce Water Consumption After Heatwave
Foreign Secretary David Lammy Raises Case of UK Woman Death with US Authorities
Shetland Islands Council Approves Subsea Tunnel Plans Linking Major Islands
×