London Daily

Focus on the big picture.
Thursday, Dec 04, 2025

Some supermarkets will not enforce mask wearing

Some supermarkets will not enforce mask wearing

Some supermarkets have said they will not be enforcing new face mask rules brought back in after concerns about the Omicron coronavirus variant.

Supermarket chain Iceland told the BBC its staff would not ask customers to wear masks to stop them facing abuse.

Tesco, the largest UK supermarket chain, will just be putting signs up to remind customers about face mask rules, the BBC understands.

Aldi and Lidl are also understood to have no plans to challenge customers.

Supermarkets have a range of responses to the new rules, which were brought back in on Tuesday, but most are light touch.

Face coverings have become mandatory again in shops and on public transport in England as a precaution against the new Omicron variant of coronavirus.

Industry body The British Retail Consortium (BRC) has said it is up to police to enforce face mask rules, not retailers.

Sainsbury's said it will have "greeters and security guards at the front of our supermarkets" to remind people to wear masks.

Morrisons is expected to have staff checking face mask wearing at the front of the shops, and hand out masks to customers that have forgotten them.

Asda has also said it will hand out masks to customers who have forgotten to bring them.

Iceland boss Richard Walker told the BBC's Radio Four Today programme that it supported the reintroduction of face masks, but said it would be unfair to ask staff to confront people not wearing masks.

"They are already working under significant pressure, especially as we hit the busiest trading month of the year."

"I won't be putting my staff at any risk of confrontation or abuse," he said.

Mr Walker said in the first lockdown from March to May last year, incidents of verbal abuse dropped from more than 50 incidents a week to five a week after staff were told not to challenge customers.

'It's hard work policing mask wearing'
Nigel Bourne has had to ask people to leave his shop because they refused to wear a mask


Nigel Bourne, the owner of Sussex-based cookware retailer Rye Cookshop, tells the BBC face covering rules should "never have gone out in the first place".

He says he wishes the government would "be stronger on advertising" how people should wear masks, having experienced some customers wearing them wrongly.

The shop owner, based in Rye, East Sussex, says he hasn't had to call the police over people not wearing masks as no-one has been abusive. But he has had to ask people to leave his shop.

"It's hard work all the policing of it. We do it for ourselves and for other people. I do not want to work in a shop where people are not wearing their masks properly.

"If the law says you have got to wear it, wear it."

'Not the police'


The BRC said in February this year that one retailer had reported that when reminding customers to shop alone, they were confronted and shouted at by an individual, who returned to the store later that afternoon "brandishing an axe [and] … threatening the store team with it".

A shopworker at another retailer asked a couple to put on face coverings. They left the store, only to return hours later when they began "coughing on staff, insisting they had coronavirus, which made the staff feel distressed."

Another said staff had been "threatened with a syringe… [because a shoplifter] was stealing cheese and said if I didn't get out of the way he would stab me."

Incidents of physical violence increased by two thirds at the time, the BRC time, with flashpoints mainly being around coronavirus rules.

Newsletter

Related Articles

0:00
0:00
Close
India backs down on plan to mandate government “Sanchar Saathi” app on all smartphones
King Charles Welcomes German President Steinmeier to UK in First State Visit by Berlin in 27 Years
UK Plans Major Cutback to Jury Trials as Crown Court Backlog Nears 80,000
UK Government to Significantly Limit Jury Trials in England and Wales
U.S. and U.K. Seal Drug-Pricing Deal: Britain Agrees to Pay More, U.S. Lifts Tariffs
UK Postpones Decision Yet Again on China’s Proposed Mega-Embassy in London
Head of UK Budget Watchdog Resigns After Premature Leak of Reeves’ Budget Report
Car-sharing giant Zipcar to exit UK market by end of 2025
Reports of Widespread Drone Deployment Raise Privacy and Security Questions in the UK
UK Signals Security Concerns Over China While Pursuing Stronger Trade Links
Google warns of AI “irrationality” just as Gemini 3 launch rattles markets
Top Consultancies Freeze Starting Salaries as AI Threatens ‘Pyramid’ Model
Macron Says Washington Pressuring EU to Delay Enforcement of Digital-Regulation Probes Against Meta, TikTok and X
UK’s DragonFire Laser Downs High-Speed Drones as £316m Deal Speeds Naval Deployment
UK Chancellor Rejects Claims She Misled Public on Fiscal Outlook Ahead of Budget
Starmer Defends Autumn Budget as Finance Chief Faces Accusations of Misleading Public Finances
EU Firms Struggle with 3,000-Hour Paperwork Load — While Automakers Fear De Facto 2030 Petrol Car Ban
White House launches ‘Hall of Shame’ site to publicly condemn media outlets for alleged bias
UK Budget’s New EV Mileage Tax Undercuts Case for Plug-In Hybrids
UK Government Launches National Inquiry into ‘Grooming Gangs’ After US Warning and Rising Public Outcry
Taylor Swift Extends U.K. Chart Reign as ‘The Fate of Ophelia’ Hits Six Weeks at No. 1
250 Still Missing in the Massive Fire, 94 Killed. One Day After the Disaster: Survivor Rescued on the 16th Floor
Trump: National Guard Soldier Who Was Shot in Washington Has Died; Second Soldier Fighting for His Life
UK Chancellor Reeves Defends Tax Rises as Essential to Reduce Child Poverty and Stabilise Public Finances
No Evidence Found for Claim That UK Schools Are Shifting to Teaching American English
European Powers Urge Israel to Halt West Bank Settler Violence Amid Surge in Attacks
"I Would Have Given Her a Kidney": She Lent Bezos’s Ex-Wife $1,000 — and Received Millions in Return
European States Approve First-ever Military-Grade Surveillance Network via ESA
UK to Slash Key Pension Tax Perk, Targeting High Earners Under New Budget
UK Government Announces £150 Annual Cut to Household Energy Bills Through Levy Reforms
UK Court Hears Challenge to Ban on Palestine Action as Critics Decry Heavy-Handed Measures
Investors Rush Into UK Gilts and Sterling After Budget Eases Fiscal Concerns
UK to Raise Online Betting Taxes by £1.1 Billion Under New Budget — Firms Warn of Fallout
Lamine Yamal? The ‘Heir to Messi’ Lost to Barcelona — and the Kingdom Is in a Frenzy
Warner Music Group Drops Suit Against Suno, Launches Licensed AI-Music Deal
HP to Cut up to 6,000 Jobs Globally as It Ramps Up AI Integration
MediaWorld Sold iPad Air for €15 — Then Asked Customers to Return Them or Pay More
UK Prime Minister Sir Keir Starmer Promises ‘Full-Time’ Education for All Children as School Attendance Slips
UK Extends Sugar Tax to Sweetened Milkshakes and Lattes in 2028 Health Push
UK Government Backs £49 Billion Plan for Heathrow Third Runway and Expansion
UK Gambling Firms Report £1bn Surge in Annual Profits as Pressure Mounts for Higher Betting Taxes
UK Shares Advance Ahead of Budget as Financials and Consumer Staples Lead Gains
Domino’s UK CEO Andrew Rennie Steps Down Amid Strategic Reset
UK Economy Stalls as Reeves Faces First Budget Test
UK Economy’s Weak Start Adds Pressure on Prime Minister Starmer
UK Government Acknowledges Billionaire Exodus Amid Tax Rise Concerns
UK Budget 2025: Markets Brace as Chancellor Faces Fiscal Tightrope
UK Unveils Strategic Plan to Secure Critical Mineral Supply Chains
UK Taskforce Calls for Radical Reset of Nuclear Regulation to Cut Costs and Accelerate Build
UK Government Launches Consultation on Major Overhaul of Settlement Rules
×