London Daily

Focus on the big picture.
Saturday, Jan 17, 2026

Should schools retain online parents' evenings?

Should schools retain online parents' evenings?

As the autumn term gets under way, parents will have their fingers crossed their little darlings will not have to return for another bout of home-schooling any time soon.

But the wish for a more normal school year is unlikely for most to include that forlorn gathering in the school hall or gym known as parents' evening.

Virtual versions were, in many people's books, one of the runaway successes of remote learning.

Gone was the mad dash to arrive on time, the confusion over where the maths teacher was sitting and the queues to speak to that particular teacher who never keeps to time.

Wet Tuesdays


Parents could nurse a glass of wine just off camera - and more importantly, those separated by divorce or work could both attend without awkwardness.

The termly event can now come served with wine for those who need it

And it works for educators too.

During lockdown in May, the then Education Recovery Commissioner, Sir Kevan Collins, said that particular aspect of school life would never "be the same again".

"Zoom for parents' evenings is much better than trying to find a car-parking space on a wet Tuesday and waiting your turn," he said.

Educational-technology adviser and London Borough of Havering senior inspector Dave Smith agrees the online versions are "here to stay".

"Online parent/carer meetings have proved very successful in schools," he says.

"Colleagues have outlined benefits for parents/carers who can dial into meetings with teaching staff from wherever they are - when previously they might not have been able to attend a meeting due to work or other commitments - has allowed better engagement and attendance rates."

Booked rooms


Lots of systems offer online parents' evenings and alongside established videoconferencing services such as Zoom there are plenty of bespoke platforms such as Iris, Epraise and Groupcall.

One of the most popular, SchoolCloud, started life, appropriately enough, in a school.

The idea for SchoolCloud came to Robbie Beattie and Marcus Fields during a lesson

But it was not originally designed for meetings.

In 2006, 15-year-olds Robbie Beattie and Marcus Fields were sitting in an information-and-communications-technology (ICT) lesson, wondering if they could improve the way their school booked rooms for both teachers and pupils.

"Everything was done on a bit of paper - and classrooms were often double-booked," Mr Fields says.

"It was frustrating for us."

So they decided to build an online alternative - and it proved a hit.

Got lost


The pair ran it for the school, Mearns Castle High School, in Glasgow, which after they left for university, kept the system running.

By 2014, it had grown to be used by about 1,000 schools.

And one of those came up with the idea of using the system to book teachers' time as well as rooms.

"What had happened before with parents' evenings was that children had a letter that was sent home, which often got lost at the bottom of a school bag," Mr Fields says.

"If they found it, then parents filled in the appointments they wanted and sent it back - and then the school had to work out how to make it all work.

"It was pretty inefficient.

"This was designed to put the power of parents' evenings back into the hands of parents."

Perennial problem


By 2019, some 4,000 schools were signed up - and the pair were starting to win awards for their creation.

Then, in March 2020, schools across Europe started closing.

"It was a late Sunday evening and we asked ourselves what we could do to help," Mr Fields says.

Making parents' evenings virtual seemed like an obvious thing to do.

But first, they wanted to solve another perennial problem with such events - the fact they often overran.

The system allows parents to chat to individual teachers for a set time

The solution was a countdown clock and shut-off for each appointment, at a specific time set by the school, usually after five or 10 minutes - although, my personal best is 25 minutes.

Mr Smith, a fan as a parent as well as a professional, tells me he once managed eight appointments in 48 minutes.

But he says there are some serious issues for schools to consider.

"Some considerations for schools are that teachers should provide enough time in a call to outline progress made by pupils, next steps for learning, an opportunity for parents/carers to ask questions.," he says.

"Plus, training staff on how to use the platform and modelling an effective session is vital, if the experience is going to be consistent across the school."

And sometimes, meeting in person is still important.

"There are occasions when in-person meetings may be better," Mr Smith says, "for example, when discussing sensitive issues or the needs of pupils with special educational needs and disability, where having physical sight of their adapted-learning space is crucial."

Covid restrictions


SchoolCloud has grown exponentially, by word of mouth and via social media.

The 500,000 minutes clocked up on the virtual platform at the beginning of March 2021 grew to 15 million by the end of July.

But the system really took off only after schools went back in September last year, when Covid restrictions meant parents were still largely barred from premises.

Now, there are about 7,500 schools on board and a survey run by the company suggests:

60% intend to use a combination of online and real-world meetings.
a third have no plans to go back to traditional parents' evenings

All of which is good news for those parents who still need an off-camera wine to help them through the process.

Newsletter

Related Articles

0:00
0:00
Close
Prince Harry Returns to UK High Court as Final Privacy Trial Against Daily Mail Publisher Begins
Britain Confronts a Billion-Pound Wind Energy Paradox Amid Grid Constraints
The graduate 'jobpocalypse': Entry-level jobs are not shrinking. They are disappearing.
Cybercrime, Inc.: When Crime Becomes an Economy. How the World Accidentally Built a Twenty-Trillion-Dollar Criminal Economy
The Return of the Hands: Why the AI Age Is Rewriting the Meaning of “Real Work”
UK PM Kier Scammer Ridicules Tories With "Kamasutra"
Strategic Restraint, Credible Force, and the Discipline of Power
United Kingdom and Norway Endorse NATO’s ‘Arctic Sentry’ Mission Including Greenland
Woman Claiming to Be Freddie Mercury’s Secret Daughter Dies at Forty-Eight After Rare Cancer Battle
UK Launches First-Ever ‘Town of Culture’ Competition to Celebrate Local Stories and Boost Communities
Planned Sale of Shell and Exxon’s UK Gas Assets to Viaro Energy Collapses Amid Regulatory and Market Hurdles
UK Intensifies Arctic Security Engagement as Trump’s Greenland Rhetoric Fuels Allied Concern
Meghan Markle Could Return to the UK for the First Time in Nearly Four Years If Security Is Secured
Meghan Markle Likely to Return to UK Only if Harry Secures Official Security Cover
UAE Restricts Funding for Emiratis to Study in UK Amid Fears Over Muslim Brotherhood Influence
EU Seeks ‘Farage Clause’ in Brexit Reset Talks to Safeguard Long-Term Agreement Stability
Starmer’s Push to Rally Support for Action Against Elon Musk’s X Faces Setback as Canada Shuns Ban
UK Free School Meals Expansion Faces Political and Budgetary Delays
EU Seeks ‘Farage Clause’ in Brexit Reset Talks With Britain
Germany Hit by Major Airport Strikes Disrupting European Travel
Prince Harry Seeks King Charles’ Support to Open Invictus Games on UK Return
Washington Holds Back as Britain and France Signal Willingness to Deploy Troops in Postwar Ukraine
Elon Musk Accuses UK Government of Suppressing Free Speech as X Faces Potential Ban Over AI-Generated Content
Russia Deploys Hypersonic Missile in Strike on Ukraine
OpenAI and SoftBank Commit One Billion Dollars to Energy and Data Centre Supplier
UK Prime Minister Starmer Reaffirms Support for Danish Sovereignty Over Greenland Amid U.S. Pressure
UK Support Bolsters U.S. Seizure of Russian-Flagged Tanker Marinera in Atlantic Strike on Sanctions Evasion
The Claim That Maduro’s Capture and Trial Violate International Law Is Either Legally Illiterate—or Deliberately Deceptive
UK Data Watchdog Probes Elon Musk’s X Over AI-Generated Grok Images Amid Surge in Non-Consensual Outputs
Prince Harry to Return to UK for Court Hearing Without Plans to Meet King Charles III
UK Confirms Support for US Seizure of Russian-Flagged Oil Tanker in North Atlantic
Béla Tarr, Visionary Hungarian Filmmaker, Dies at Seventy After Long Illness
UK and France Pledge Military Hubs Across Ukraine in Post-Ceasefire Security Plan
Prince Harry Poised to Regain UK Security Cover, Clearing Way for Family Visits
UK Junk Food Advertising Ban Faces Major Loophole Allowing Brand-Only Promotions
Maduro’s Arrest Without The Hague Tests International Law—and Trump’s Willingness to Break It
German Intelligence Secretly Intercepted Obama’s Air Force One Communications
The U.S. State Department’s account in Persian: “President Trump is a man of action. If you didn’t know it until now, now you do—do not play games with President Trump.”
Fake Mainstream Media Double Standard: Elon Musk Versus Mamdani
HSBC Leads 2026 Mortgage Rate Cuts as UK Lending Costs Ease
US Joint Chiefs Chairman Outlines How Operation Absolute Resolve Was Carried Out in Venezuela
Starmer Welcomes End of Maduro Era While Stressing International Law and UK Non-Involvement
Korean Beauty Turns Viral Skincare Into a Global Export Engine
UK Confirms Non-Involvement in U.S. Military Action Against Venezuela
UK Terror Watchdog Calls for Australian-Style Social Media Ban to Protect Teenagers
Iranian Protests Intensify as Another Revolutionary Guard Member Is Killed and Khamenei Blames the West
Delta Force Identified as Unit Behind U.S. Operation That Captured Venezuela’s President
Europe’s Luxury Sanctions Punish Russian Consumers While a Sanctions-Circumvention Industry Thrives
Berkshire’s Buffett-to-Abel Transition Tests Whether a One-Man Trust Model Can Survive as a System
Fraud in European Central Bank: Lagarde’s Hidden Pay Premium Exposes a Transparency Crisis at the European Central Bank
×