London Daily

Focus on the big picture.
Sunday, Apr 12, 2026

Should schools retain online parents' evenings?

Should schools retain online parents' evenings?

As the autumn term gets under way, parents will have their fingers crossed their little darlings will not have to return for another bout of home-schooling any time soon.

But the wish for a more normal school year is unlikely for most to include that forlorn gathering in the school hall or gym known as parents' evening.

Virtual versions were, in many people's books, one of the runaway successes of remote learning.

Gone was the mad dash to arrive on time, the confusion over where the maths teacher was sitting and the queues to speak to that particular teacher who never keeps to time.

Wet Tuesdays


Parents could nurse a glass of wine just off camera - and more importantly, those separated by divorce or work could both attend without awkwardness.

The termly event can now come served with wine for those who need it

And it works for educators too.

During lockdown in May, the then Education Recovery Commissioner, Sir Kevan Collins, said that particular aspect of school life would never "be the same again".

"Zoom for parents' evenings is much better than trying to find a car-parking space on a wet Tuesday and waiting your turn," he said.

Educational-technology adviser and London Borough of Havering senior inspector Dave Smith agrees the online versions are "here to stay".

"Online parent/carer meetings have proved very successful in schools," he says.

"Colleagues have outlined benefits for parents/carers who can dial into meetings with teaching staff from wherever they are - when previously they might not have been able to attend a meeting due to work or other commitments - has allowed better engagement and attendance rates."

Booked rooms


Lots of systems offer online parents' evenings and alongside established videoconferencing services such as Zoom there are plenty of bespoke platforms such as Iris, Epraise and Groupcall.

One of the most popular, SchoolCloud, started life, appropriately enough, in a school.

The idea for SchoolCloud came to Robbie Beattie and Marcus Fields during a lesson

But it was not originally designed for meetings.

In 2006, 15-year-olds Robbie Beattie and Marcus Fields were sitting in an information-and-communications-technology (ICT) lesson, wondering if they could improve the way their school booked rooms for both teachers and pupils.

"Everything was done on a bit of paper - and classrooms were often double-booked," Mr Fields says.

"It was frustrating for us."

So they decided to build an online alternative - and it proved a hit.

Got lost


The pair ran it for the school, Mearns Castle High School, in Glasgow, which after they left for university, kept the system running.

By 2014, it had grown to be used by about 1,000 schools.

And one of those came up with the idea of using the system to book teachers' time as well as rooms.

"What had happened before with parents' evenings was that children had a letter that was sent home, which often got lost at the bottom of a school bag," Mr Fields says.

"If they found it, then parents filled in the appointments they wanted and sent it back - and then the school had to work out how to make it all work.

"It was pretty inefficient.

"This was designed to put the power of parents' evenings back into the hands of parents."

Perennial problem


By 2019, some 4,000 schools were signed up - and the pair were starting to win awards for their creation.

Then, in March 2020, schools across Europe started closing.

"It was a late Sunday evening and we asked ourselves what we could do to help," Mr Fields says.

Making parents' evenings virtual seemed like an obvious thing to do.

But first, they wanted to solve another perennial problem with such events - the fact they often overran.

The system allows parents to chat to individual teachers for a set time

The solution was a countdown clock and shut-off for each appointment, at a specific time set by the school, usually after five or 10 minutes - although, my personal best is 25 minutes.

Mr Smith, a fan as a parent as well as a professional, tells me he once managed eight appointments in 48 minutes.

But he says there are some serious issues for schools to consider.

"Some considerations for schools are that teachers should provide enough time in a call to outline progress made by pupils, next steps for learning, an opportunity for parents/carers to ask questions.," he says.

"Plus, training staff on how to use the platform and modelling an effective session is vital, if the experience is going to be consistent across the school."

And sometimes, meeting in person is still important.

"There are occasions when in-person meetings may be better," Mr Smith says, "for example, when discussing sensitive issues or the needs of pupils with special educational needs and disability, where having physical sight of their adapted-learning space is crucial."

Covid restrictions


SchoolCloud has grown exponentially, by word of mouth and via social media.

The 500,000 minutes clocked up on the virtual platform at the beginning of March 2021 grew to 15 million by the end of July.

But the system really took off only after schools went back in September last year, when Covid restrictions meant parents were still largely barred from premises.

Now, there are about 7,500 schools on board and a survey run by the company suggests:

60% intend to use a combination of online and real-world meetings.
a third have no plans to go back to traditional parents' evenings

All of which is good news for those parents who still need an off-camera wine to help them through the process.

Newsletter

Related Articles

0:00
0:00
Close
Meghan Markle Plans Exclusive Women-Focused Retreat During Australia Visit
Starmer and Trump Hold Strategic Talks on Securing Strait of Hormuz Amid Rising Tensions
Unofficial Australia Visit by Prince Harry and Meghan Expected to Stir Tensions with Royal Circles
Pipeline Attack Cuts Significant Share of Saudi Arabia’s Oil Export Capacity
UK Stocks Rise on Ceasefire Momentum and Renewed Focus on Diplomacy
UK to Hold Further Strategic Talks on Strait of Hormuz Security
Starmer Voices Frustration as Global Tensions Drive Up UK Energy Costs
UK Students Voice Concern Over Proposal for Automatic Military Draft Registration
Rising Volatility Drives Uncertainty in UK Fuel and Petrol Prices
UK Moves to Deploy ‘Skyhammer’ Anti-Drone System to Strengthen Airspace Defense
New Analysis Explores UK Budget Mechanics in ‘Behind the Blue’ Feature
Man Arrested After Four Die in Channel Crossing Tragedy
UK Tightens Immigration Framework with New Sponsor Rules and Fee Increases
UK Foreign Secretary Highlights Impact of Intensified Strikes in Lebanon
UK Urges Inclusion of Lebanon in US-Iran Ceasefire Framework
UK Stocks Ease as Ceasefire Doubts in Middle East Weigh on Investor Confidence
UK Reassesses Cloud Strategy Amid Criticism Over Limited Support Measures
UK Calls for Full and Toll-Free Access Through Strait of Hormuz Amid Rising Tensions
Starmer Signals Strategic Shift for Britain Amid Escalating Iran-Linked Tensions
UK Issues Firm Warning to Russia Over Covert Underwater Military Activity
OpenAI Halts Stargate UK Project, Casting Uncertainty Over Britain’s AI Expansion Plans
Starmer Voices Frustration Over Global Pressures Driving UK Energy Costs Higher
UK Deploys Military Assets to Protect Undersea Cables From Suspected Russian Threat
Canada Aligns With US, UK and Australia as Europe Prepares Major Digital Border Overhaul
Meghan Markle’s Planned Australia Appearance Sparks Fresh Speculation
Starmer Warns Sustained Effort Needed to Ensure US–Iran Ceasefire Holds
UK to Partner with Shipping Industry to Rebuild Confidence in Strait of Hormuz, Cooper Says
UK Interest Rate Expectations Ease Following US–Iran Ceasefire Agreement
Starmer Signals Major Effort Needed to Fully Reopen Strait of Hormuz During Gulf Visit
UK Fuel Prices Face Ongoing Volatility Amid Global Pressures and Domestic Factors
Kanye West’s Planned Italy Festival Appearance Draws Debate After UK Entry Ban
Smuggling Routes Shift Toward Belgium as Migrant Crossings to UK Evolve
Ceasefire Offers Potential Relief for UK Fuel and Food Prices Amid Ongoing Uncertainty
Iran Conflict Raises Questions Over UK’s Global Influence and Military Preparedness
Senator McConnell Visits Kentucky to Highlight Federal Investment in Local Projects
Kanye West Barred from Entering UK as Legal Grounds Come into Focus
UK Denies Visa to Kanye West After Sponsors Withdraw from Wireless Festival
Trump-Era Forest Service Restructuring Leads to Closure of UK Lab Focused on Kentucky Woodland Health
Foreign Students in the UK Describe Harsh Living Conditions and Financial Pressures
Reform UK Proposes Visa Restrictions on Nations Pursuing Reparations Claims
Public Reaction Divides Over UK Decision to Bar Kanye West
Calls Grow for UK to Review US Base Access Following Concerns Over Escalating Rhetoric
UK Indicates It Will Not Permit Use of Its Bases for Potential US Strikes on Iran’s Energy Infrastructure
UK Prime Minister Defends Decision to Bar Kanye West, Questions Festival Booking
UK Accelerates Efforts to Harmonise Medical Technology Rules with United States
Wireless Festival Cancelled After Kanye West Denied Entry to the United Kingdom
Australia’s most decorated living soldier was arrested at Sydney Airport and charged with five counts of war-crime murder for the killing of unarmed Afghan civilians
The CIA’s Secret Technology That Can Find You by Your Heartbeat Successfully Locates Downed Airman
Operation Europe: Trump Deploys Vance to Hungary to Save the EU
King Charles Faces Criticism From Some UK Christians Over Absence of Easter Message
×