London Daily

Focus on the big picture.
Friday, Nov 07, 2025

Should schools retain online parents' evenings?

Should schools retain online parents' evenings?

As the autumn term gets under way, parents will have their fingers crossed their little darlings will not have to return for another bout of home-schooling any time soon.

But the wish for a more normal school year is unlikely for most to include that forlorn gathering in the school hall or gym known as parents' evening.

Virtual versions were, in many people's books, one of the runaway successes of remote learning.

Gone was the mad dash to arrive on time, the confusion over where the maths teacher was sitting and the queues to speak to that particular teacher who never keeps to time.

Wet Tuesdays


Parents could nurse a glass of wine just off camera - and more importantly, those separated by divorce or work could both attend without awkwardness.

The termly event can now come served with wine for those who need it

And it works for educators too.

During lockdown in May, the then Education Recovery Commissioner, Sir Kevan Collins, said that particular aspect of school life would never "be the same again".

"Zoom for parents' evenings is much better than trying to find a car-parking space on a wet Tuesday and waiting your turn," he said.

Educational-technology adviser and London Borough of Havering senior inspector Dave Smith agrees the online versions are "here to stay".

"Online parent/carer meetings have proved very successful in schools," he says.

"Colleagues have outlined benefits for parents/carers who can dial into meetings with teaching staff from wherever they are - when previously they might not have been able to attend a meeting due to work or other commitments - has allowed better engagement and attendance rates."

Booked rooms


Lots of systems offer online parents' evenings and alongside established videoconferencing services such as Zoom there are plenty of bespoke platforms such as Iris, Epraise and Groupcall.

One of the most popular, SchoolCloud, started life, appropriately enough, in a school.

The idea for SchoolCloud came to Robbie Beattie and Marcus Fields during a lesson

But it was not originally designed for meetings.

In 2006, 15-year-olds Robbie Beattie and Marcus Fields were sitting in an information-and-communications-technology (ICT) lesson, wondering if they could improve the way their school booked rooms for both teachers and pupils.

"Everything was done on a bit of paper - and classrooms were often double-booked," Mr Fields says.

"It was frustrating for us."

So they decided to build an online alternative - and it proved a hit.

Got lost


The pair ran it for the school, Mearns Castle High School, in Glasgow, which after they left for university, kept the system running.

By 2014, it had grown to be used by about 1,000 schools.

And one of those came up with the idea of using the system to book teachers' time as well as rooms.

"What had happened before with parents' evenings was that children had a letter that was sent home, which often got lost at the bottom of a school bag," Mr Fields says.

"If they found it, then parents filled in the appointments they wanted and sent it back - and then the school had to work out how to make it all work.

"It was pretty inefficient.

"This was designed to put the power of parents' evenings back into the hands of parents."

Perennial problem


By 2019, some 4,000 schools were signed up - and the pair were starting to win awards for their creation.

Then, in March 2020, schools across Europe started closing.

"It was a late Sunday evening and we asked ourselves what we could do to help," Mr Fields says.

Making parents' evenings virtual seemed like an obvious thing to do.

But first, they wanted to solve another perennial problem with such events - the fact they often overran.

The system allows parents to chat to individual teachers for a set time

The solution was a countdown clock and shut-off for each appointment, at a specific time set by the school, usually after five or 10 minutes - although, my personal best is 25 minutes.

Mr Smith, a fan as a parent as well as a professional, tells me he once managed eight appointments in 48 minutes.

But he says there are some serious issues for schools to consider.

"Some considerations for schools are that teachers should provide enough time in a call to outline progress made by pupils, next steps for learning, an opportunity for parents/carers to ask questions.," he says.

"Plus, training staff on how to use the platform and modelling an effective session is vital, if the experience is going to be consistent across the school."

And sometimes, meeting in person is still important.

"There are occasions when in-person meetings may be better," Mr Smith says, "for example, when discussing sensitive issues or the needs of pupils with special educational needs and disability, where having physical sight of their adapted-learning space is crucial."

Covid restrictions


SchoolCloud has grown exponentially, by word of mouth and via social media.

The 500,000 minutes clocked up on the virtual platform at the beginning of March 2021 grew to 15 million by the end of July.

But the system really took off only after schools went back in September last year, when Covid restrictions meant parents were still largely barred from premises.

Now, there are about 7,500 schools on board and a survey run by the company suggests:

60% intend to use a combination of online and real-world meetings.
a third have no plans to go back to traditional parents' evenings

All of which is good news for those parents who still need an off-camera wine to help them through the process.

Newsletter

Related Articles

0:00
0:00
Close
UK Signals Major Shift as Nuclear Arms Race Looms
BBC’s « Celebrity Traitors UK » Finale Breaks Records with 11.1 Million Viewers
UK Spy Case Collapse Highlights Implications for UK-Taiwan Strategic Alignment
On the Road to the Oscars? Meghan Markle to Star in a New Film
A Vote Worth a Trillion Dollars: Elon Musk’s Defining Day
AI Researchers Claim Human-Level General Intelligence Is Already Here
President Donald Trump Challenges Nigeria with Military Options Over Alleged Christian Killings
Nancy Pelosi Finally Announces She Will Not Seek Re-Election, Signalling End of Long Congressional Career
UK Pre-Budget Blues and Rate-Cut Concerns Pile Pressure on Pound
ITV Warns of Nine-Per-Cent Drop in Q4 Advertising Revenue Amid Budget Uncertainty
National Grid Posts Slightly Stronger-Than-Expected Half-Year Profit as Regulatory Investments Drive Growth
UK Business Lobby Urges Reeves to Break Tax Pledges and Build Fiscal Headroom
UK to Launch Consultation on Stablecoin Regulation on November 10
UK Savers Rush to Withdraw Pension Cash Ahead of Budget Amid Tax-Change Fears
Massive Spoilers Emerge from MAFS UK 2025: Couple Swaps, Dating App Leaks and Reunion Bombshells
Kurdish-led Crime Network Operates UK Mini-Marts to Exploit Migrants and Sell Illicit Goods
UK Income Tax Hike Could Trigger £1 Billion Cut to Scotland’s Budget, Warns Finance Secretary
Tommy Robinson Acquitted of Terror-related Charge After Phone PIN Dispute
Boris Johnson Condemns Western Support for Hamas at Jewish Community Conference
HII Welcomes UK’s Westley Group to Strengthen AUKUS Submarine Supply Chain
Tragedy in Serbia: Coach Mladen Žižović Collapses During Match and Dies at 44
Diplo Says He Dated Katy Perry — and Justin Trudeau
Dick Cheney, Former U.S. Vice President, Dies at 84
Trump Calls Title Removal of Andrew ‘Tragic Situation’ Amid Royal Fallout
UK Bonds Rally as Chancellor Reeves Briefs Markets Ahead of November Budget
UK Report Backs Generational Smoking Ban Ahead of Tobacco & Vapes Bill Review
UK’s Domino’s Pizza Group Reports Modest Like-for-Like Sales Growth in Q3
UK Supplies Additional Storm Shadow Missiles to Ukraine as Trump Alleges Russian Underground Nuclear Tests
High-Profile Broodmare Puca Sells for Five Million Dollars at Fasig-Tipton ‘Night of the Stars’
Wilt Chamberlain’s One-of-a-Kind ‘Searcher 1’ Supercar Heads to Auction
Erling Haaland’s Remarkable Run: 13 Premier League Goals in 10 Matches and Eyes on History
UK Labour Peer Warns of Emerging ‘Constituency for Hating Jews’ in Britain
UK Home Secretary Admits Loss of Border Control, Warns Public Trust at Risk
President Trump Expresses Sympathy for UK Royal Family After Title Stripping of Prince Andrew
Former Prince Andrew to Lose His Last Military Title as King Charles Moves to End His Public Role
King Charles Relocates Andrew to Sandringham Estate and Strips Titles Amid Epstein Fallout
Two Arrested After Mass Stabbing on UK Train Leaves Ten Hospitalised
Glamour UK Says ‘Stay Mad Jo x’ After Really Big Rowling Backlash
Former Prince Prince Andrew Faces Possible U.S. Congressional Appearance Over Jeffrey Epstein Inquiry
UK Faces £20 Billion Productivity Shortfall as Brexit’s Impact Deepens
UK Chancellor Rachel Reeves Eyes New Council-Tax Bands for High-Value Homes
UK Braces for Major Storm with Snow, Heavy Rain and Winds as High as 769 Miles Wide
U.S. Secures Key Southeast Asia Agreements to Reshape Rare Earth Supply Chains
US and China Agree One-Year Trade Truce After Trump-Xi Talks
BYD Profit Falls 33 % as Chinese EV Maker Doubles Down on Overseas Markets
US Philanthropists Shift Hundreds of Millions to UK to Evade Regulatory Uncertainty in Trump Era
Israeli Energy Minister Delays $35 Billion Gas Export Agreement with Egypt
King Charles Strips Prince Andrew of Titles and Royal Residence
Trump–Putin Budapest Summit Cancelled After Moscow Memo Raises Conditions for Ukraine Talks
Amazon Shares Soar 11% as Cloud Business Hits Fastest Growth Since 2022
×