London Daily

Focus on the big picture.
Friday, Jun 20, 2025

Scammers using cost of living crisis to target people - here are the most common tricks

Scammers using cost of living crisis to target people - here are the most common tricks

According to Citizens Advice and the Consumer Protection Partnership, scammers have been targeting people using methods such as email and text messages - and claiming they can offer their victims refunds and rebates.

More than three quarters of adults in the UK say they have been targeted by scammers using the cost of living crisis to trick them into handing over money and personal details, campaigners have revealed.

Around 40 million people have been contacted by scammers this year - a 14% increase on last year - trying to "exploit the changing and challenging circumstances" and leaving their victims "distraught and really upset".

According to Citizens Advice and the Consumer Protection Partnership, scammers have been targeting people using methods such as email and text messages.

Customers have also been asked to enter their mother's maiden name to receive a refund on energy and council tax bills.

The most common types of scams:


*  Deliveries, postal or courier services (55%)

*  Someone pretending to be from the government or HMRC (41%)

*  Someone offering a fake investment or financial 'get rich quick' schemes (29%)

*  Rebates and refunds (28%)

*  Banking (27%)

*  Online shopping (24%)

*  Health or medical (13%)

*  Energy scams (12%)

Ahead of households receiving financial payments to help with the cost of living, Citizens Advice warned that it had seen a range of associated scams, including emails claiming to be from Ofgem asking people to enter their bank details to get the £400 energy rebate.

Sheree, 65, lives alone and has around £800 a month from her pension and personal independence payment benefit to cover her essential bills and care.

She was targeted by a scam which saw the fraudsters spend almost £1,000 on her card - despite her having never shopped online.

She said: "When I checked my balance my heart literally dropped. I had no money, I couldn't buy any food.

"I went to Citizens Advice, I was so distraught and really upset. I really do not know what I would have done without the food and fuel vouchers as I don't have anyone to ask for help.

"My bank did manage to get my money back, but the whole thing was extremely stressful."

David, an electrician from Elgin, recently lost more than £1,400 in a sophisticated delivery text scam.

He had received a text message pretending to be from a well-known delivery firm saying an extra charge of £1.50 was required for a parcel delivery.

As he was expecting a parcel, he clicked on the link and was taken to a website which asked him to provide a delivery address, phone number, card and bank details.

He then received a call purportedly from his bank's fraud department, saying there had been suspicious activity on his account. He was then convinced to transfer £1,400 into a new "safe" account.

Fiona Richardson, chief officer for Trading Standards Scotland, said an awareness campaign had been launched, adding: "Scammers are quick to exploit the changing and challenging circumstances that we are all currently facing.

"Anyone can be caught out by scammers especially as the tactics used are getting more and more sophisticated."

Newsletter

Related Articles

0:00
0:00
Close
16 Billion Login Credentials Leaked in Unprecedented Cybersecurity Breach
Senate hearing on who was 'really running' Biden White House kicks off
Iranian Military Officers Reportedly Seek Contact with Reza Pahlavi, Signal Intent to Defect
FBI and Senate Investigate Allegations of Chinese Plot to Influence the 2020 Election in Biden’s Favor Using Fake U.S. Driver’s Licenses
Vietnam Emerges as Luxury Yacht Destination for Ultra‑Rich
Plans to Sell Dutch Embassy in Bangkok Face Local Opposition
China's Iranian Oil Imports Face Disruption Amid Escalating Middle East Tensions
Trump's $5 Million 'Trump Card' Visa Program Draws Nearly 70,000 Applicants
DGCA Finds No Major Safety Concerns in Air India's Boeing 787 Fleet
Airlines Reroute Flights Amid Expanding Middle East Conflict Zones
Elon Musk's xAI Seeks $9.3 Billion in Funding Amid AI Expansion
Trump Demands Iran's Unconditional Surrender Amid Escalating Conflict
Israeli Airstrike Targets Iranian State TV in Central Tehran
President Trump is leaving the G7 summit early and has ordered the National Security Council to the Situation Room
Taiwan Imposes Export Ban on Chips to Huawei and SMIC
Israel has just announced plans to strike Tehran again, and in response, Trump has urged people to evacuate
Netanyahu Signals Potential Regime Change in Iran
Juncker Criticizes EU Inaction on Trump Tariffs
EU Proposes Ban on New Russian Gas Contracts
Analysts Warn Iran May Resort to Unconventional Warfare
Iranian Regime Faces Existential Threat Amid Conflict
Energy Infrastructure Becomes War Zone in Middle East
UK Home Secretary Apologizes Over Child Grooming Failures
Trump Organization Launches 5G Mobile Network and Golden Handset
Towcester Hosts 2025 English Greyhound Derby Amid Industry Scrutiny
Gary Oldman and David Beckham Knighted in King's Birthday Honours
Over 30,000 Lightning Strikes Recorded Across UK During Overnight Storms
Princess of Wales Returns to Public Duties at Trooping the Colour
Red Arrows Use Sustainable Fuel in Historic Trooping the Colour Flypast
Former Welsh First Minister Addresses Unionist Concerns Over Irish Language
Iran Signals Openness to Nuclear Negotiations Amid Ongoing Regional Tensions
France Bars Israeli Arms Companies from Paris Defense Expo
King Charles Leads Tribute to Air India Crash Victims at Trooping the Colour
Jack Pitchford Embarks on 200-Mile Walk to Support Stem Cell Charity
Surrey Hikers Take on Challenge of Climbing 11 Peaks in a Single Day
UK Deploys RAF Jets to Middle East Amid Israel-Iran Tensions
Two Skydivers Die in 'Tragic Accident' at Devon Airfield
Sainsbury's and Morrisons Accused of Displaying Prohibited Tobacco Ads
UK Launches National Inquiry into Grooming Gangs
Families Seek Closure After Air India Crash
Gold Emerges as Global Safe Haven Amid Uncertainty
Trump Reports $57 Million Earnings from Crypto Venture
Trump's Military Parade Sparks Concerns Over Authoritarianism
Nationwide 'No Kings' Protests Challenge Trump's Leadership
UK Deploys Jets to Middle East Amid Rising Tensions
Trump's Anti-War Stance Tested Amid Israel-Iran Conflict
Germany Holds First Veterans Celebration Since WWII
U.S. Health Secretary Dismisses CDC Vaccine Advisory Committee
Minnesota Lawmaker Melissa Hortman and Husband Killed in Targeted Attack; Senator John Hoffman and Wife Injured
Exiled Iranian Prince Reza Pahlavi Urges Overthrow of Khamenei Regime
×