London Daily

Focus on the big picture.
Thursday, Sep 04, 2025

Royal Liverpool Hospital: New A&E overcrowded and chaotic, medics say

Royal Liverpool Hospital: New A&E overcrowded and chaotic, medics say

More than 30 senior medics have said they are "embarrassed, ashamed and demoralised" by the standard of care they can give in a new hospital's A&E.

In a letter to NHS trust executives, the Royal Liverpool University Hospital staff said its emergency department was "overcrowded, chaotic and unpleasant".

The letter, dated 8 November, was sent to the Health Service Journal over fears the situation has not improved.

The trust which runs the site said it had made positive progress since then.

The new 646-bed hospital was fully operational by October after relocating its departments from the old Liverpool Royal Hospital.

Its opening was delayed by five years with costs spiralling from £335m to an expected £1bn-plus.


'Dreadful conditions'


The letter to Liverpool University Hospitals NHS Foundation Trust was signed by 31 medics, including clinical director for acute and emergency care Hon-Wing Shek and the department's clinical lead Junaid Rathore.

They said a reliance on corridor care was "unacceptable and unsafe" and the need to utilise a waiting room and X-ray waiting area chairs for patients awaiting admission was "completely unacceptable".

"Frequently, patients are waiting for over 24 hours in these conditions," the medics said.

"We are embarrassed, ashamed and demoralised by the standard of care we are able to provide."

They also highlighted how they were "seriously concerned" about the effect the environment was having on staff, adding that nurses were in tears daily.

They added that patients were "receiving unacceptable care in dreadful conditions".

The trust's chief medical director Dr Jim Gardner said whilst there had been "positive progress" since the letter was received, "we completely recognise that there is still much more to be done to support the team".

"We are continuing to work with them and colleagues throughout the trust to improve patient flow and help relieve the pressures on the emergency floor," he said.

He added that the pressures facing the emergency department was "identical to those faced by hospitals across the country" and the trust was working with "clinical colleagues... throughout the hospitals and across the system to explore every avenue to try to provide the best care possible for patients amidst these unprecedented challenges facing the NHS".


A peak inside the long-awaited new Royal Liverpool University Hospital


Newsletter

Related Articles

0:00
0:00
Close
Putin Celebrates ‘Unprecedentedly High’ Ties with China as Gazprom Seals Power of Siberia-2 Deal
China Unveils New Weapons in Grand Military Parade as Xi Hosts Putin and Kim
Queen Camilla’s Teenage Courage: Fended Off Attempted Assault on London Train, New Biography Reveals
Scottish Brothers Set Record in Historic Pacific Row
Rapper Cardi B Cleared of Liability in Los Angeles Civil Assault Trial
Google Avoids Break-Up in U.S. Antitrust Case as Stocks Rise
Couple celebrates 80th wedding anniversary at assisted living facility in Lancaster
Information Warfare in the Age of AI: How Language Models Become Targets and Tools
The White House on LinkedIn Has Changed Their Profile Picture to Donald Trump
"Insulted the Prophet Muhammad": Woman Burned Alive by Angry Mob in Niger State, Nigeria
Trump Responds to Death Rumors – Announces 'Missile City'
Court of Appeal Allows Asylum Seekers to Remain at Essex Hotel Amid Local Tax Boycott Threats
Germany in Turmoil: Ukrainian Teenage Girl Pushed to Death by Illegal Iraqi Migrant
United Krack down on human rights: Graham Linehan Arrested at Heathrow Over Three X Posts, Hospitalised, Released on Bail with Posting Ban
Asian and Middle Eastern Investors Avoid US Markets
Ray Dalio Warns of US Shift to Autocracy
Eurozone Inflation Rises to 2.1% in August
Russia and China Sign New Gas Pipeline Deal
China's Robotics Industry Fuels Export Surge
Suntory Chairman Resigns After Police Probe
Gold Price Hits New All-Time Record
Von der Leyen's Plane Hit by Suspected Russian GPS Interference in an Incident Believed to Be Caused by Russia or by Pro-Peace or by Anti-Corruption European Activists
UK Fintechs Explore Buying US Banks
Greece Suspends 5% of Schools as Birth Rate Drops
Apollo to Launch $5 Billion Sports Investment Vehicle
Bolsonaro Trial Nears Close Amid US-Brazil Tension
European Banks Push for Lower Cross-Border Barriers
Poland's Offshore Wind Sector Attracts Investors
Nvidia Reveals: Two Mystery Customers Account for About 40% of Revenue
Woody Allen: "I Would Be Happy to Direct Trump Again in a Film"
Pickles are the latest craze among Generation Z in the United States.
Deadline Day Delivers Record £125m Isak Move and Donnarumma to City
Nestlé Removes CEO Laurent Freixe Following Undisclosed Relationship with Subordinate
Giuliani Seriously Injured in Accident – Trump to Award Him the Presidential Medal of Freedom
EU is getting aggressive: Four AfD Candidates Die Unexpectedly Ahead of North Rhine-Westphalia Local Elections
Lula and Putin Hold Strategic BRICS Discussions Ahead of Trump–Putin Summit
WhatsApp is rolling out a feature that looks a lot like Telegram.
Investigations Reveal Rise in ‘Sex-for-Rent’ Listings Across Canada Exploiting Vulnerable Tenants
Chinese and Indian Leaders Pursue Amity Amid Global Shifts
European Union Plans for Ukraine Deployment
ECB Warns Against Inflation Complacency
Concerns Over North Cyprus Casino Development
Shipping Companies Look Beyond Chinese Finance
Rural Exodus Fueling European Wildfires
China Hosts Major Security Meeting
Chinese Police Successfully Recover Family's Savings from Livestream Purchases
Germany Marks a Decade Since Migrant Wave with Divisions, Success Stories, and Political Shifts
Liverpool Defeat Arsenal 1–0 with Szoboszlai Free-Kick to Stay Top of Premier League
Prince Harry and King Charles to Meet in First Reunion After 20 Months
Chinese Stock Market Rally Fueled by Domestic Investors
×