Qantas App: Privacy Breach Exposes Strangers' Data to Users
Qantas, an Australian airline, is investigating a privacy breach on its app that allowed some users to view others' personal details, such as names and frequent flyer information, inadvertently.
The issue was resolved within three hours, and there was no evidence of a cyber attack.
The breach may have been caused by recent system changes.
Qantas customers have reportedly been experiencing issues with the airline's app, where they were able to access other passengers' personal information, including names, frequent flyer points, and scheduled flights.
One customer, Josh Withers, told the ABC that he saw another passenger's details and even had the ability to cancel their upcoming European flight.
Technology journalist Trevor Long was also able to capture multiple people's details within a short period of time.
Qantas previously warned customers about social media scams, but this issue appears to be a privacy concern within the app itself.
Qantas airline is experiencing an issue with its app where users are receiving incorrect boarding passes.
The airline suggests logging out and logging back in as a solution.
However, there have been reports of phishing attempts on social media, with fake customer care agents asking for personal information.
The issue has resulted in criticism on social media platforms, with many sharing screenshots of the glitch.
No confirmation has been given by Qantas on the extent of the problem or how many customers have been affected.