London Daily

Focus on the big picture.
Saturday, Sep 05, 2026

Post Office scandal: I considered ending my life

Post Office scandal: I considered ending my life

A former Post Office sub-postmistress said she worked out how she would take her own life after she was wrongly accused of stealing more than £9,600.

Jennifer O'Dell said she suffered from "night terrors" after being told by bosses she was guilty of theft and that they would "take my home away".

She is one of hundreds who were wrongly accused of crimes due to a flaw in a computer system called Horizon.

The cases constitute Britain's most widespread miscarriage of justice.

Speaking at a public inquiry into the scandal, Mrs O'Dell claimed she was bullied and intimidated by former Post Office director Angela van den Bogerd at a hearing following her suspension in January 2010, where she was accused of stealing £9,617.

The former sub-postmistress, who ran a post office from a converted room in her home in Cambridgeshire, explained how the Horizon software, used to complete accounting tasks, first suggested she was down £1,000 in June 2009.

Over the coming months, the system was calculating more money had gone, but when Mrs O'Dell called the Horizon helpline she was told to "pay the money back", with one call handler "shouting at me down the phone".

"I was saying to them the Horizon system is wrong. They just didn't want to know," the 72-year-old told the inquiry.

"It felt as thought there was somebody in the depths of an office block, the lights dimmed, and they were at a Horizon terminal and they were manipulating the figures."

In January 2010, Mrs O'Dell said she was visited by Post Office staff, who accused her of stealing more than £9,000 and told her she was suspended.

Angela van den Bogerd was found by a judge to have misled a court after giving evidence


Following her suspension, the sub-postmistress said she went to several hearings with Post Office bosses in what she described as a "kangaroo court".

In one mediation shortly after she'd had a cancer scare, Mrs O'Dell said Ms van den Bogerd, who was found by a judge to have "obfuscated" and "misled" a court in 2020, "became extremely intimidating, extremely bullying" towards her.

"[She was] demanding that I sign a piece of paper that I had stolen the money," said Mrs O'Dell.

"And if I did not they were going to take my home away. They would take me to court."

Mrs O'Dell has never been prosecuted for the alleged crimes, the inquiry heard, but she was never told why she wasn't.

"Every morning I would wake up expecting a letter," the grandmother said. "You woke up and thought is there going to be a special delivery letter with a summons to court?

"I had letters demanding the money. I always wrote back saying I'm not going to give you the money because the money has not gone missing, so no."

Between 2000 and 2014, more than 700 sub-postmasters and mistresses were accused of theft, fraud and false accounting. A total of 72 have had their names cleared so far.

72 sub-postmasters and mistresses celebrated the quashing of their convictions last April


The inquiry - which is expected to run for the rest of this year - is examining whether the Post Office knew about faults in the IT system, Horizon, which was developed by Japanese company Fujitsu.

Led by retired High Court judge Sir Wyn Williams, the inquiry is beginning with six weeks of testimony from former Post Office staff. It will also ask how and why they were left to shoulder the blame.

'Extremely dark places'


Becoming visibly upset, Mrs O'Dell said after her Post Office shut due to the scandal, "people would cross the road", when she was walking in her village.

She said she had been selected as parliamentary candidate for the 2010 General Election, but "stepped down" because she didn't want to bring the party "into disrepute".

Mrs O'Dell said she went to some "extremely dark places" and "even worked out how" to end her own life.

"I had night terrors. It was two to three times a week. I was innocent and they did that to me," she said.

"You know what I have to do at the moment? I have to cut logs to warm my house. I want these people brought to justice. I went them to say 'yes, we did it, we didn't tell the truth under oath'."

The Post Office has previously said it is "sincerely sorry for the impact of the Horizon scandal on the lives of victims and their families and we are in no doubt about the human cost".

The inquiry continues and will soon hear from witnesses in Leeds and Cardiff.

Newsletter

Related Articles

0:00
0:00
Close
UK Parliament Raises Concerns Over Funding Structure of £400 Million Tropical Forest Initiative
Andy Burnham Launches Number 10 North as Part of UK Devolution Push
UK Reaffirms Falkland Islands Sovereignty Amid Renewed Regional Pressure
Andy Burnham to Abstain From Assisted Dying Vote as Ministers Are Told to Remain Neutral
Kemi Badenoch Sacks Shadow Chancellor Mel Stride in Conservative Economic Strategy Shake-Up
UK Government Drops Early Prisoner Release Plan in Favor of Deportations and Wider Prison Reform
UK Farmers Warn Drought-Hit Harvests Could Push Grocery Prices Higher
UK Economy Faces Persistent Stagflation Risks Ahead of October Budget
Masked Protesters Block Port of Dover Roads, Disrupting Cross-Channel Traffic
Reform UK Suspends Senior Officials After Undercover Investigation Into Foreign Donation Plans
UK Urges Households to Keep Emergency Supplies Amid Severe El Niño Warning
Prime Minister Andy Burnham Sets Out Regional Industry and Prison Reform Agenda
Siemens Energy Wins Rolls-Royce Small Modular Reactor Manufacturing Contract
UK Mortgage Costs Rise as Gilt Yields and Swap Rates Climb
Bank of England’s Huw Pill Calls for Prompt Rate Rise as Inflation Risks Persist
National Audit Office Warns UK Is Unprepared for Major Food Supply Disruptions
British Army Suspends Some Training Exercises as Budget Pressures Intensify
HMS Queen Elizabeth Deploys as NATO Allied Response Force Command Ship
Reform UK Suspends Two Senior Officials Over Alleged Foreign Donation Scheme
UK Reasserts Falkland Islands Sovereignty After Argentina Threatens Sanctions
Scottish Tech Company PureLifi Enters Administration With More Than 40 Job Losses
Scottish Government Names Alyn Smith Innovation and Education Minister
Green Party Co-Leader Zack Polanski to Contest By-Election for Keir Starmer’s Former Seat
Palestine Action Activists Appeal Terrorism-Related Prison Sentences
PwC Report Highlights Persistent Regional Spending-Power Divide Across Britain
UK Names Hundreds of Employers for Minimum Wage Violations
UK Commits £400 Million to International Tropical Forest Fund
UK Extends £2 Bus Fare Cap Across England Through 2027
UK Warns Travellers as US-Iran Tensions Disrupt Middle East Security and Shipping
Andy Burnham Faces Kemi Badenoch in First Prime Minister’s Questions
Kemi Badenoch Names Andrew Griffith Shadow Chancellor in Conservative Reshuffle
UK Treasury and Markets Focus on Fiscal Headroom Ahead of Autumn Budget
UK Government Reverses Early Release Plans for Serious Violent and Sexual Offences
UK and France Review Border Cooperation After 48,000 Small-Boat Crossings Prevented
UK Growth Outlook Weakens as Inflation and Energy Costs Rise
Breeding Tropical Mosquitoes Discovered in East London
Sadiq Khan Agrees to Search of Digital Communications in Palantir Lawsuit
Scottish Protesters Call for Moratorium on AI Data Centre Expansion
Uber Drivers Bring London Class Action Over Algorithmic Management
Reform UK Accepts £4 Million Donation From Cryptocurrency Billionaire Pardoned by Trump
Justice Secretary Tightens Early Release Scheme to Exclude Manslaughter Offenders
Kemi Badenoch Reshuffles Conservative Team as Reform UK Pressure Grows
British Mortgage Rates Rise as Global Bond Sell-Off Pushes Up Borrowing Costs
UK Records Hottest Summer on Record in 2026
UK Government Urges Households to Stock Essential Supplies Ahead of Severe El Niño Risk
UK Prepares Targeted Sanctions Over Israeli Settlements in West Bank
Reform UK Faces Electoral and Police Scrutiny Over Foreign Donation Allegations
UK and France Expand Channel Migration Cooperation as Trade Tensions Surface
UK Marks Merchant Navy Day With Tribute to Civilian Seafarers
Burnham Pays Tribute to Two Police Officers Killed on Duty in Northern England
×