London Daily

Focus on the big picture.
Saturday, Feb 22, 2025

Ofgem admits it should have acted sooner to protect UK households

Ofgem admits it should have acted sooner to protect UK households

Regulator says it missed chances to make energy market more resilient, after wave of collapsed providers
The energy industry regulator has admitted that British households would have been better off weathering the winter gas crisis if it had acted sooner to crack down on financially unstable energy suppliers.

The Ofgem chief executive, Jonathan Brearley, told MPs that households could face a bill of about £200m to cover the costs left by a string of energy provider collapses since gas market prices rocketed to record highs last September.

“We need a retail sector that’s more resilient and more able to deal with the kind of shock that we’ve seen,” Brearley told the Commons business select committee. “And to be clear, chair, we accept that had we done that earlier this would have been better for customers.”

The Ofgem boss, who stepped into the role in February 2020, identified multiple missed opportunities to strengthen the rules for energy suppliers that could have helped to avoid the number of supplier collapses, and the related costs for bill payers and the Treasury.

Instead, regulatory decisions had been “dominated” by the desire to create more competition by increasing the diversity of suppliers within the market but that new regulation to protect customers against poorly-run companies was not put forward “with the pace and scale that I think with hindsight that we needed”.

“When you look back at the history of Ofgem’s decision-making … without doubt there was a perspective at the time that we needed to diversify the market, and challenge the dominance of the big incumbent companies. That’s what dominated thinking at the time. It’s my view that we should have combined that with greater financial resilience,” he said.

The UK has had the largest number of energy company casualties across Europe, after a steady influx of energy startups to the market over recent years, many of which used their customers’ credit balances to provide working capital while offering heavily discounted energy deals.

The cost of paying these credit balances back to customers after their supplier has gone bust, combined with the cost of sourcing gas and electricity from the market at current rates, is covered by imposing higher energy bills across the market.

Although the regulator brought in plans to toughen financial checks on small suppliers at the beginning of 2020, it has taken action against only one, despite evidence that many in the market relied on their customers’ credit balances to stay afloat.

It set out new rules in November last year that will test energy companies against a range of financial scenarios, and set an improvement plan for companies showing signs of financial weakness that could put their customers at risk.

In a scathing report late last year, Citizens Advice said there had been evidence of financial weakness in the energy market “long before this year’s crisis”, but that Ofgem had failed to heed warnings, meaning households would bear the brunt of its “catalogue of errors”.

Citizens Advice has called for an independent review of the causes of the market collapse, including Ofgem’s regulation and reforms, and action by the government and Ofgem to protect consumers from unnecessarily steep increases to bills to pay for the cost of supplier collapses.
Newsletter

Related Articles

0:00
0:00
Close
UK Prison Officer Sentenced for Inappropriate Conduct with Inmate
Good News: Senate Confirms Kash Patel as FBI Director
Officials from the U.S. and Hungary Engage in Talks on Economic Collaboration and Sanctions Strategy
James Bond Franchise Transitions to Amazon MGM Studios
Technology Giants Ramp Up Lobbying Initiatives Against Strict EU Regulations
Alibaba Exceeds Quarterly Projections Fueled by Growth in Cloud and AI
Tequila Sector Faces Surplus Crisis as Agave Prices Dive Sharply
Residents of Flintshire Mobile Home Park Grapple with Maintenance Issues and Uncertain Future
Ronan Keating Criticizes Irish Justice System Following Fatal Crash Involving His Brother
Gordon Ramsay's Lucky Cat Restaurant Faces Unprecedented Theft
Israeli Family Mourns Loss of Peace Advocate Oded Lifschitz as Body Returned from Gaza
Former UK Defense Chief Calls for Enhanced European Support for Ukraine
Pope Francis Admitted to Hospital in Rome Amid Rising Succession Speculation
Senate Republican Leader Mitch McConnell, at the age of 83, Declares His Retirement.
Whistleblower Reveals Whitehall’s Focus on Kabul Animal Airlift Amid Crisis
Politicians Who Deliberately Lie Could Face Removal from Office in Wales
Scottish Labour Faces Challenges Ahead of 2026 Holyrood Elections
Leftwing Activists Less Likely to Work with Political Rivals, Study Finds
Boris Johnson to Host 'An Evening with Boris Johnson' at Edinburgh's Usher Hall
Planned Change in British Citizenship Rules Faces First Legal Challenge
Northumberland Postal Worker Sentenced for Sexual Assaults During Deliveries
British Journalist Missing in Brazil for 11 Days
Tesco Fixes Website Glitch That Disrupted Online Grocery Orders
Amnesty International Critiques UK's Predictive Policing Practices
Burglar Jailed After Falling into Home-Made Trap in Blyth
Sellafield Nuclear Site Exits Special Measures for Physical Security Amid Ongoing Cybersecurity Concerns
Avian Influenza Impact on Seals in Norfolk: Four Deaths Confirmed
First Arrest Under Scotland's Abortion Clinic Buffer Zone Law Amidst International Controversy
Meghan Markle Rebrands Lifestyle Venture as 'As Ever' Ahead of Netflix Series Launch
Inter-Island Ferry Services Between Guernsey and Jersey Set to Expand
Significant Proportion of Cancer Patients in England and Wales Not Receiving Recommended Treatments
Final Consultation Launched for Vyrnwy Frankton Power Line Project
Drug Misuse Deaths in Scotland Rise by 12% in 2023
Failed £100 Million Cocaine Smuggling Operation in the Scottish Highlands
Central Cee Equals MOBO Awards Record; Bashy and Ayra Starr Among Top Honorees
EastEnders: Four Decades of Challenging Social Norms
Jonathan Bailey Channels 'Succession' in Bold Richard II Performance
Northern Ireland's First Astronaut Engages in Rigorous Spacewalk Training
Former Postman Sentenced for Series of Sexual Offences in Northumberland
Record Surge in Anti-Muslim Hate Crimes Across the UK in 2024
Omagh Bombing Inquiry Concludes Commemorative Hearings with Survivor Testimonies
UK Government Introduces 'Ronan's Law' to Combat Online Knife Sales to Minors
Metal Detectorists Unearth 15th-Century Coin Hoard in Scottish Borders
Woman Charged in 1978 Death of Five-Year-Old Girl in South London
Expanding Sinkhole in Godstone, Surrey, Forces Evacuations and Road Closures
Bangor University Announces Plans to Cut 200 Jobs Amid £15 Million Savings Target
British Journalist Charlotte Peet Reported Missing in Brazil
UK Inflation Rises to 3% in January Amid Higher Food Prices and School Fees
Starmer Defends Zelensky Amidst Trump's 'Dictator' Allegation
Zelensky Calls on World Leaders to Back Peace Efforts in Light of Strains with Trump
×